Amazing time with Uftring Automall. Kendall Hearn was amazing, I walked in July 15th looking for a car and came out with a car being mines that same day. Everyone there was nice and welcoming. 100/10 Definitely would recommend!
Very disappointed. I was interested in a certain car that had just come on to the lot and had been emailing one of the employees, Josh, for about 2 weeks in anticipation of it being ready to show. He emailed me Wednesday telling me it would be ready the next day and I made an appointment for that morning. The appointment was confirmed multiple times with John A. I made the 2 hour drive in rain and windstorms and arrived there early...I was told shortly after arriving that there was an offer already on the car, but it wasn’t finalized and they weren’t sure it was going to go through. We took the car out for a test drive and got back to wait for an update. After waiting for about 20 minutes, I was told “it went through but they haven’t decided.” Another 20 minutes later, John finally told us sorry, it’s gone - that was it. The bare minimum “sorry about that.” Didn’t offer to call around the Uftring empire to see if there was anything comparable or that they would be on the lookout for something similar and let me know. Nothing. Thanks, bye, we left. We had basically come there to buy that car. Disappointed beyond belief and angry that we had a 2 hour drive back home in horrible weather without a car. On top of that, about an hour later, John sent me an email saying “hey thanks for coming in, please see the below additional information on the car you just looked at.” Seriously? I have never had a worse experience at a car dealership than I did today, here.