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Lube Stop
2505 E Washington St, East Peoria, IL 61611, United States
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Lube Stop
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De
Review №1

I love this business and the employees. Very fast and professional. No waiting around for an hour in some lobby. You never leave your car. One guy drains the oil. One handles the computer update and takes your payment and another checks tire pressure and all fluids. Then done and you are on your way. I highly recommend you try it!

An
Review №2

Both men working were incredibly kind. Did not try to push any other services or features on me after I declined. Really respectful. Will definitely be coming back.

Il
Review №3

Always quick and easy! Staff is nice and will offer you water and snacks.

he
Review №4

Not impressed. I had a full synthetic oil change. However, upon review of sticker they were placing in car it showed next oil change to be completed in 3000 miles. Clearly my concern! Full synthetic has a longer lifespan than conventional oil. The recommended change interval for synthetic oil is around every 5,000 to 7,000 miles, with some brands touting a much longer interval (15,000 to 25,000. Educated employees are great. With this being said it changes maintenance on car which will show I didn’t comply with recommended changes which could default my warranty. Not happy

Ju
Review №5

Quick service, just pull up and stay in your car! Very friendly gentleman, prices are posted so you can see them and pick which service you would like, they also top off your oil between services, if your car has high mileage like mine and burns oil quick, this is a huge bonus! I will definitely go back and refer others.

Pa
Review №6

Nice and polite, in and out in a convenient time.

Ro
Review №7

2 two young men were very professional and efficient. Service was done extremely fast.

Ma
Review №8

I love this place. They are quick and personable

An
Review №9

Understaffed. Longer than usual wait. The paper said they cleaned my windshield that did not happen. At times during my oil change the only two employees I witnessed on their phones texting. Other than that the guy who changed my oil was good poor kid working doing majority of the work himself

Er
Review №10

Needed an oil change very badly and couldnt get in anywhere else. So I called these guys up and they explained how it worked. I was a little leery, but again, needed the oil changed.Rolled in and they had me going right away. The manager, Chris, was very professional and courteous. He explained the difference in price amongst the oil changes and politely tried to upsale me. I declined and that was it. A couple minutes later I was paying, think it was $47. Last thing Chris did was take my oil dipstick out, bring it around to me and showed me where it was sitting. All was kosher and I pulled out and went about my day. Total time from pulling into the stall and pulling out was less than 15 minutes.They just gained a long time customer. It was SO convenient and the price is comparable with every other oil change Ive gotten in the area.

Le
Review №11

Great concept. Great techs and service. Try it, youll like it. 🤗

BM
Review №12

Service was quick personnel were polite but price was high $75 is too much for a simple oil change. I will not be going back.

Ga
Review №13

Arrived with no one in line. Offered a bottle of water. They went through the process of inspecting my air filter and suggesting to purchase a new one.The tech who performed the oil change made a mistake. My oil filter is accessed from the engine bay. Higher than most. He takes the oil filter off and gets a gush of oil. Oil on my exhaust manifold, front engine mount, and fan. Thats gonna burn and smell for a while.Besides the screw up there, it was a standard oil change. Very quick personally. About 15 minutes in and out.

Da
Review №14

Great service, honored my sons military discount, quick turnaround. Highly recommended!

Co
Review №15

The store manager Chris and technician Wes were both wonderful, knowledgeable, efficient workers and got my oil change done very quickly. I was very happy with Chris and how he walked me through each step and decision. I was also impressed with how well Wes knew his job and how quick he was able to complete everything. I would definitely recommend Take 5 to my friends and family!

Sa
Review №16

Very impressed with my first visit here! There was no wait and service was amazing! Chris (manager), Chris, and Christian were all helpful, kind, and informative. My car is happy and I’m happy :)

Sh
Review №17

I was greeted by the staff and offered a bottle of water, the staff member was friendly and professional. After the service the manager spoke to me about how I could stop in between oil changes to top off fluids (washer, coolant), adjust tire pressures or check oil level. I’ve always had a great experience with this location and have definitely become a loyal customer.

Ke
Review №18

The staff is always very helpful and they are always efficient i would recommend the lube stop.

Mi
Review №19

A bit expensive but very quick!

am
Review №20

Kris and Jordan do a great job keeping everyone smiling. Quickest shop ive been to in years.

B
Review №21

They are always quick, polite, and professional! Very easy to deal with and they do more than just change your oil. For the service they provide, they are well worth the price!

Re
Review №22

Chris and staff were excellent. There was 1 car ahead of me, but I still had very little wait time. They brought me a bottle of water while I waited my turn. Everything was explained in detail. I will definitely come back!

Ki
Review №23

Take 5 in E. Peoria is my go to oil change place. Chris F. the manager is fantastic to work with. I trust my car with him and what he tells me it needs. In and out quickly, professionally and with a cold bottle of water too!!! Thanks!

We
Review №24

Worth every Penny. All the guys are very nice, fast, informative and FRIENDLY 😊Thank you, Ill be back!

Mi
Review №25

First time there. Was really impressed with the people that work there. Made spending a few bucks for auto repair an easier thing. Will go back and take the wifes car also.

Ty
Review №26

Brought me a water and apologized for the wait. Very courteous and professional

Ky
Review №27

The men were great and very happy. They offered me bottled water, didn’t push trying to up sell me. Very happy with service I received and reasonably priced.

J
Review №28

Excellent customer service from arrival to departure. Staff very knowledgeable, no pressure, and quick service. Highly recommend anyone to give this place a go!

Do
Review №29

For a 1st, time there was impressed with their care for customer satisfaction..

Al
Review №30

I called everywhere in Morton and needed to have an appointment. I drove a little further out here because they could get me in immediately. You wait in your car the entire time and I was offered a bottle of water. Guys we’re really nice. They will try to offer you other services which I read in another comment are over priced. Overall my oil change was around $60 which I thought was fair. I’ll come back for my next oil change

Da
Review №31

Great place fast service very friendly people Ill be back thank you guys

ch
Review №32

Great crew and service. Fast, professional and you don’t even get out of your car. What else is there? Oh ya, the complimentary bottle of water.

Do
Review №33

Quick, easy and sit your car while the work is done. Good Deal!

To
Review №34

Did a good job, did not try to sell me something I did not need.

Ja
Review №35

I had great service during my recent visit. The staff were very efficient and professional.

Ka
Review №36

Very helpful and professional

Ro
Review №37

Always a great experience great service

Ry
Review №38

Very polite and professional staff. They thanked me for my service multiple times and they offer a 25% discount for military and veterans.

Je
Review №39

Very professional and service second to none, will definitely be sending all my business there.

Su
Review №40

Very quick service. I was nervous about driving into the bay. The whole team reassured me I would be ok. Sorry for the poor mechanic who had to stand longer in the rain to get me out of the bay. Thanks guys. Double HONKs

Ga
Review №41

I was in and out and on my way in less than 30 mins, they topped off my wiper fluid, checked all the others, check air filter and wipers, offered me a bottle of water, all I had to do sit in my car and relax. I have been here a few times and have been extremely satisfied every time.

Ma
Review №42

They really did a great job did a great service very happy and Ill be back every time I need to

No
Review №43

Excellent Service to my old Car on June 26, 2018. Guys were super friendly, let me stay in my car and not have to get out to sit in the lobby. Oil was changed quickly after a safety inspection and told me about my wipers being shot and even gave me a sale price on new ones. Good guys and good service! Even offered a free bottled water!

je
Review №44

I like the fact that you can stay in your car during your oil change. Prices for the oil change are OK, especially if you get a coupon. Prices for add-ons like wiper blades air filters etc. are way way overpriced. I strongly suggest not having them do anything extra. Just get the cheapest oil change and get out, then it’s worth it.

Sh
Review №45

Great service!

Ti
Review №46

I visited this location on August 8th for an oil change. When I pulled up, I was greeted by an employee holding 2 cold bottles of water for us. He then went on to offer my daughter a juice pouch and a bag of fruit snacks (shes a big fan now lol). I pulled right in and they began working. Their communication with one another through the oil change was impressive. The tech guy went over all my fluid levels to let me know what was filled and what was not. I was not pressured into purchasing any additional services or parts like filters or windshield wipers like other places do. When the job was done, the store manager came and introduced himself as well as all of the employees there and I was told about the fluid top off service. We were then guided out of the bay and sent on our way. Total visit was less than 15 minutes and we stayed in the car for the entire time. This location was great! I will be a return customer!

Li
Review №47

Great, friendly service! Quick in and out.

TE
Review №48

Great place with great customer service, fastest oil change i ever had and done with smiling faces, prices seemed slightly high but they make up for it with the excellent service. there are 20 dollar oil changes out there but you get what you pay for. i recommend lube stop to everyone i know :)

Ge
Review №49

From the minute I drove up to shop I was treated with respect and catered to with a bottle of cold water. The techs brought to my window items so I could make decision on types of oil and then gave a Military Discount on all of it. Then Shook my hand and said Thank You for your service... Great Oil Change Service In Washington Illinois

Ja
Review №50

Always quick here. You dont even have to get out of your car.. Thats how fast it was. Friendly and courteous staff. I told them I just wanted an oil change not any of the so called extras: filters, belts etc. They didnt pressure me or talk down to me.

Ch
Review №51

We stopped here by chance to get it oil change. We were pleasantly surprised at the wonderful customer service that was provided at this lube stop. They even offered us a bottle of cold water while we waited, the guys explained the different types of oil offered as well as talking to us through the entire process. We will definitely use this quick lube is our go to oil change!

Sa
Review №52

It was nice to be able to stay right in my vehicle & they were done super fast!

Ti
Review №53

Fantastic Customer service the team of Chriss took exceptionally great care of me! I highly recommend them!

He
Review №54

Fast friendly service

Ja
Review №55

I had a bad experience both times Ive taken my car here. First time, I got an oil change and drove my car home that night. I drove to work the next morning and everything was fine til my drive home and smoke started coming out of my hood. Come to find out they didnt put the oil cap on all the way. Had to have a guy come out and check it out for me since I dont know much about working on cars. I understood it was a simple little mistake but the manager Mike acted like it was no big deal and wasnt very reassuring they would take care of it.I decided I would give them another chance, and came back for an oil change again and a fuel injection cleaning. Their sign read $40 fuel injector cleaning, so I budgeted so much for an oil change and injector cleaning. At checkout, I was charged $59.99. I asked the employee why they charged me more than was advertised and was told they have been bought out by Lube Stop so they just havent changed the sign. I just let it go but later felt I needed to call and ask the manager to reimburse me for their false advertising. The manager gave me the same excuse and refused to give me the cheaper price and said they are still cheaper than any dealership price. Needless to say, they have some of the worst customer service around and I wont be coming back!

Mi
Review №56

I have gone here twice now and I can honestly say I am very impressed with their service. Fast, friendly, and thorough. I am going to be a returning customer. Recommend them to anyone!!

am
Review №57

Excellent service! The fellows at store 165 make a great impression on their customers. One can tell they work as a team and work well together. I loved the complimentary water and air fresheners!

Jo
Review №58

I ONLY go to Lube Stop in East Peoria. Super fast and friendly service while still being very thorough and knowledgeable. They’ve taken great care of me and my 4Runner for years. I highly recommend them.

Mi
Review №59

First time here and I will be coming back! Great experience, very professional, gave me a bottle of water and kept me updated about what they were doing and were honest, very quick! I brought my work truck in and had no problems getting it charged to the national account.

Ch
Review №60

Last oil change they stripped the plug on my oil pan . They used an oversized plug to get oil in it . It know leaks oil which it hadnt before, and they said this oil Im only going to have a few more oil changes before Ill have to buy a new pan. Take 5 oil change / take 0 responsibility. Manager basically said sorry about your luck

Ka
Review №61

Loved this place I k ow where Im going to get my oil changed

Co
Review №62

Love going here. Great employees! They are fast and dont try to sell you anything you dont need. They make you feel so comfortable the time flies right by!

S
Review №63

Very nice people. Great hospitality. They will top off oil or whatever in between oil changes. They even offer a cold drink for the road.

Br
Review №64

Great service from Chris the manager and Chris the asst. manager.

Ci
Review №65

Always a pleasure!

Ma
Review №66

Always excellent service & great courtesy. I like how the offer you a bottled water while you wait

Lo
Review №67

Service completed and under 15 minutes. The crew was very professional and pleasant. Mike made sure customer service was enjoyable! I will become a regular! Thanks

Mi
Review №68

Nice, fast quality service

To
Review №69

Great service. Highly recommend

Ti
Review №70

Stopped by for a synthetic oil change. They wanted $99.00 +tax. So we went to Speed Lube and got the same oil change for $61.04 including taxes! We just moved to the area, and I have now found the place that will change my oil everytime! Thank you Speed Lube for not trying to take advantage of people!

Ta
Review №71

I sent my younger daughter there to get her oil changed since another place always tries to sell her stuff she doesnt need. These guys were super nice and suggested a couple things that she actually needed. There is never any pressure sales and they do a nice job. You can be in and out in about 10 minutes with smiling service.

Ga
Review №72

Allways had good service here. It’s ran by veterans

Jo
Review №73

Well its now called Take 5. Amazing staff, very clean. Really only took a few minutes to get things done. Didnt try to sell me anything I didint need. Gave me a free bottle of water while i waited even asked me if i wanted some ice cream lol. Great job guys Ill def be back.

Pe
Review №74

The best service around!! GOOD BYE FIRESTONE.

An
Review №75

Fast service

Ha
Review №76

Very friendly place.

Li
Review №77

I was in from out of town and needed help. They were so wonderful! I would recommend highly

Pa
Review №78

Very professional and quick service 👌

Do
Review №79

Great and friendly service. Great price

De
Review №80

How hard can tire pressure be? I asked three times if they checked my tires because the light was on.... I was assured that they had it taken care of. I mentioned the light was still on and they said it would take a bit of time. I drove to Walgreens and shopped then got back in the car and the light was still on. Drove to a gas station with an air pump and filled all the tires. The light instantly went off. Never going back to a place that couldnt even fill my tires properly.

Li
Review №81

Best service ever!!! Will definitely go there again 👍

Bo
Review №82

Good service, polite, and fast, but theyve gotten very expensive since they were bought out. I still go there but grudgingly.

Gi
Review №83

Exceedingly professional! Never disappoint.

Da
Review №84

Nice and fast. The old management never tried to upsale me, new management does. Otherwise they would have gotten five stars.

Se
Review №85

Quick and easy experience! First time using! Would highly recommend!

BR
Review №86

Little over priced! $33 Get oil changed cheaper elsewhere ($26). 9:30 in the morning supposedly opens at 7:00. 9/12/21! Been sitting here 10 minutes, third car in line.. not a person inside or around taking care of anybody. Going elsewhere 😤

Ro
Review №87

Very fast!!!!! They told me didnt need the expensive oil that my truck called for for two times.the manager this time told me I had to have it.truck runs much better!!!

su
Review №88

Good deals on Castrol. Always have coupons.

Ka
Review №89

There were very nice and explained everything and made sure I understood any additional costs before they performed them.

Sh
Review №90

These guys are wonderful !! They took care of all my needs offered me water on a hot day & answered every question with knowledge !!!

Er
Review №91

Staff was friendly and helpful. Service was quick and convenient.

Me
Review №92

Amazing service fast friendly knowledgeable highly recommend them!!

Mi
Review №93

They will try to sell you everything. Wipers, oil, fluids, services. Will upgrade oil and upcharge. This is basically an unadvertised upsell money pit that will turn you into a sucker for being a customer. Good at changing oil if you can get them to shut up.

El
Review №94

I have been here 4 to 5 times now. Loved coming here. This last time wasnt the best. Told them what I wanted and over heared them talking bad about the choice is made. At the end of the day I would recommend them, but if the this would happen agian not sure I would recommend them agian.

Ro
Review №95

Excellent service and very fast. Highly recommend.

Do
Review №96

Sadly, l unintentionally gave a review to the Lube Stop in Washington that should have been placed on this site; lm just too stupid to live! While l am sure they do a good job, that is not where my story took place.l had helped my son take down a garage and, having overfilled it, needed to remove fluid from my tranny; wanted to get it done that day because l needed to go back up to Davenport next day. After spending almost half hour slurping fluid from my car, the boss, seeing my torn and dirty jeans, said there would be no charge. A week or so later, when l went back to have something else done, the boss, remembering the old lady in torn n dirty jeans, said there was no charge. The employee w/ the work order did a double take, so l knew l should have paid. Knowing this, l will have my oil changes done here. People who care more about their customers than the money should stay in business, and somebody hasta pay the freight. l intend to pay the freight.

Pe
Review №97

Fantastic service. Every service company should take a lesson from the Lube Shop!

He
Review №98

Very friendly, in and out.

Mi
Review №99

Really expensive for an oil change. Nice staff and helpful though.

J
Review №100

Only place I go for an oil change. They guys are all so kind and professional!!

Information
2 Photos
100 Comments
4.4 Rating
  • Address:2505 E Washington St, East Peoria, IL 61611, United States
  • Phone:+1 309-699-5823
Categories
  • Brake shop
  • Auto tune up service
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:10AM–4PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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