Peoria office tried rescheduling for the 5th time today. Changed the location twice, East Peoria vs. Peoria office. Made appointment on line. Was confirmed with text and email. Was called the next day or later the same day stating they do not do Friday appointments. Fine, whatever, said the work out of the Peoria office, only work out of the east peoria office a couple days a week. Told them I could come to the Peoria office no problem. Was told no, we will be in East peoria. Fine, no problem. Was called the day before the appointment, hey we need move you to peoria office, is that OK? Sure, I said that the 1st time. Cool, appointment made. Called again today to tell me, hey we need to reschedule you again. Told them, you know what, just forget it. Ill call you when I feel like it. Fyi.. called the Pekin office, very pleasant experience. So far no weird run around...good luck.