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Safeguard Self Storage
499 Ocean Ave, East Rockaway, NY 11518, United States
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Safeguard Self Storage

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Jo
Review №1

Sam is the absolute best !!!!! This was my first time storing in a storage facility, and the hospitality and kindness that Sam provided was amazing. He was very informative, explained everything in detail, and made sure I got everything for the right price and the right size. He seems very young, but is so knowledgeable. I absolutely recommend Safeguard and most importantly recommend seeing Sam. He will get you right !

Th
Review №2

Clean and safe. Usually a staff member to assist, but when there isnt it is still easy to access everything. Less expensive than other storage locations.

Mi
Review №3

My experience with Safeguard storage was very good. Jack was the one who attended to me and drew up my contract. Although we had to keep our distance from each other, Jack was friendly, funny, polite and knowledgeable. He gave me detailed instructions, which I followed, on what to do and not do while bringing property to the unit. Jack went over how to use the keys and the fob to enter the facility and the storage unit itself. Jack showed my husband and I the storage units and showed us how to use the lock and key.I would recommend safeguard self storage to anyone who needs to store personal property.

CF
Review №4

Shout-out to Jack who was incredibly helpful when I needed a refund. I had first paid for a couple of months because the unit was huge, very well priced, and easy to reach from Manhattan by public transportation. But I quickly discovered I wouldnt need the storage (long story about books) and explained the situation to Jack, who swiftly made sure Id get everything back -- except for the modest administration fund, which cant be refunded. Great! Thank you! Ill keep this storage facility in mind for the future.

Re
Review №5

1pm on a Tuesday Very slow if your waiting for service This guy told be only 2 people allowed I side. While helping a lady who cant read for over 40 minutes. FYI theres multitask is a good tool to learn. 2 customer left because of these. Let this a learning experience. You try to make customers happy. Not have them wait 30 min. While clearly couldve helped 2 people at once

Di
Review №6

Person on desk duty was helpful and patient. Made it a very easy task and helped get us the best price for our needs.Unit is large enough and facility is air conditions.Only drawback is insufficient parking available.

Su
Review №7

Spotless and secure. But it does not have lights in each individual room.

MA
Review №8

Sam was very helpful.facilty is clean. Good customer service.

Ke
Review №9

Clean and great service, Tierra was so pleasant, she was very nice and helped me so much.

Ke
Review №10

Hi! Jack was amazing. He explained everything and the process was quick and easy. I highly recommend and will be sending other customers his way! Thanks so much Jack!

Ro
Review №11

My wife and I have had a fantastic experience at safeguard self storage over the last few months. We ended up renting 2 units in the end and Corey was there for both move-in days and both move-out days. Made everything very straightforward and easy to follow. He is moved in and moved out in no time. 5 star rating for sure. We’ll be back

pe
Review №12

The staff is extremely courteous and very helpful. Building impeccably clean. I love keeping my valuables locked up here. I know it’s always safe. The team goes out of their way to help me every single time I come visit.

Li
Review №13

Everyone was so nice and helpful and made my experience so easy! I spoke to the manager on the phone the day I reserved my space and he couldn’t have been nicer. When I went in two days later to look at the space, the guy working (I can’t remember his name, I’m sorry!!!) took me to look at the space and show me a similar one and couldn’t have been nicer! Thank you for taking time to show me! You were so patient and kind!

Am
Review №14

Jack was very helpful and accommodating. He explained everything in detail and made this a pleasant experience. I would highly recommend this storage facility!

Da
Review №15

I have been using this storage facility for the past month, to store my stuff before a big move. The facility is very clean, and the staff was great in helping me. The young gentleman named Corey was beyond helpful in getting me the correct sized unit I would need. And they had a great promotion when I first moved my stuff in here, which I always love saving some money. 5/5, definitely recommend.

St
Review №16

The customer service at this location is great. Corey gave us a tour of the building and showed us two of their larger units so we could decide. He was funny and informtative--the best combination. The large bay for parking is great because it will fit a professional moving truck. They even gave us a recommendation for a moving company which also worked out great. So we got everything we needed all in one place. Thanks Corey and Jack!

Vi
Review №17

LaKey was awesome, great service!

Le
Review №18

Jack was very helpful and nice to help me with some good information about my storage and the size I would need and etc and I love that kind of customer service because it make everything more easier for the customers.

Je
Review №19

My experience started on the phone. I had called and spoke to a very knowledgeable representative which made me want to physically go down and check them out in person. The manager that day was very helpful. Even showed me a few different units because I couldnt decide what size unit I would need. Sign up was fast and easy. They had a few promotions going on at that time. I did not take advantage of the moving truck although I had planned on it, just ended up doing it with my car. The facility is nice and clean. During moving there was only one day that there were a bunch of people there. The parking underneath got full but I just waited down the block for a few mins and was able to drive up with no problem. They have a number of carts you can use to help reduce the amount of trips you make to your unit. The manager was extremely thorough and made sure that I understood all of the companies policies (something I wish my previous storage place did). I would defiantly recommend to anyone who needs a unit.

St
Review №20

I had such a great experience yesterday at Safeguard East Rockaway. First of all the place is spotless and you notice as soon as you walk in the office. Jack DaVila was so kind even from when I initially called on the phone and he was so willing to work with me and my schedule. His coworker Corey was also very friendly. The process was pretty quick and painless. All of the expectations were clearly explained. He was so patient walking us through the process and having us practice with the lock when showing us the storage space. When we went upstairs to the facility it was so clean and bright. I felt very safe. They had bins with wheels and wheeling carts there. I would definitely recommend this storage facility.

To
Review №21

Jack Davila patiently showed me the storage spaces and clearly outlined pricing and rules. I dont know how he could have made the rental experience any better.The storage is well laid out, clean, and easy to use.

Ch
Review №22

My first experience renting a local storage unit was done so simply and efficiently by the manager, Jack. I was able to see 2 different size units before making my decision. The building is immaculate. Jack took the time to explain their policies in great detail and answered all of my questions. He offered me many choices applicable to our needs. I would highly recommend the East Rockaway facility!

LI
Review №23

Came in for some wardrobe boxes today for my move and was greeted in a professional manner. Very satisfied!! Great experience here.

Ma
Review №24

Top notch storage facility, highly recommend. Helpful and friendly staff. All clean and accessible.

An
Review №25

Great service & price! First time choosing a storage facility. Extremely helpful and explained the process for my storage unit.

Gr
Review №26

This is a great storage company i was a customer for a year but found an apartment so im moving out

Gl
Review №27

The manager Jack was extremely helpful and I what a great experience to rent here.

et
Review №28

Needed a temporary parking space for a trailer. Corey and the team were great. Was very quick to get the storage I needed and super quick to close out when I was finished. I would definitely rent storage from here again if the need comes up.

Br
Review №29

Unit was easily reserved online. Staff explained the agreement well and in a timely manner when I arrived. I was guided to my unit personally by a staff member. Overall an easy and hassle free experience at a reasonable price. Thank you!

Je
Review №30

Jack was so incredibly helpful!!! I recommend this place very clean safe abd accommodating. Thanks Jack!!!

Ja
Review №31

Great storage facility! Super clean and easy to use. Corey helped set us up in a matter of minutes and made the process easy and seamless.

Ja
Review №32

Corey and Jack gave us great service. Would recommend to anyone.

De
Review №33

Jack was great! Good, fast service. Easy in and out when I needed a storage unit. I even got 20% off for my first 6 months!

Nz
Review №34

Jack was super helpful and the process moving in and out was super quick and easy. Would recommend this place to anyone!!!

Sh
Review №35

Jack was so helpful and informative. The facility is clean and professional. Everything is new and the service was great. Would recommend this facility to anyone.

ri
Review №36

Exelent costumer service by Mr jack Dávila,great location and easy access.I highly recommend it.

gi
Review №37

Worked with Cory when we signed up. He was fast, efficient and very personable. Gave us great information about the building the security of the building. It is very clean, easy to enter/exit and easy to navigate to your unit.

Br
Review №38

Clean, safe and great location. Wouldn’t go anywhere else for storage in Nassau County.

Ca
Review №39

Safeguard Self Storage in East Rockaway is a great place. The employee Corey was extremely helpful with beginning contract there. I highly recommend using this for storage.

Kr
Review №40

I was a customer of Safeguard for 2 years and it is a great storage facility. Its nice having an indoor loading area, and the whole building is very clean and well lit. I switched to a bigger unit after a year and it was a seamless transition. During move out, Corey was very helpful and communicative. I would highly recommend Safeguard to anyone in the area.

Me
Review №41

Corey has a great sense of customer service, extremely knowledgeable and helpful - thank you!

Ja
Review №42

Corey is an amazing gentleman his knowledge and professionalism is truly helpful when it comes to the 11th hour of moving from a whole house to storage. Corey has taken the fear out of storage shopping for a unit for what to put and how to put also knowing what size unit to obtain!Service is EXCELLENT to the next level...

Ju
Review №43

Cory was very knowledgeable and respectful. I visited 6 other storage locations and walked out because of there lack professionalism. The facility is very immaculate and very easy to use. Then we should I had was at the time the buzzer wasn’t working and we had to wait outside a little bit. Cory we’ve made our experience enjoyable and I will be letting others know. 👍

fr
Review №44

This transaction was handle Unbelievably, right from the start! Desiree, which I spoke with a night made all the arrangements at the Ocean Ave, East Rockaway, location. Upon arriving at this location, I was greeted by Corey, who also was A++++! This location is impeccably clean & well managed.I would highly recommend this location! GREAT JOB TO COREY!

Ma
Review №45

Clean and easy access. The only issue was the lights kept shutting off because I wasnt in the range of the sensor.

Al
Review №46

Corey was a pleasant to work with leasing my storage unit. He was very thorough and patient with me since I was unsure as to the size and the location of the unit I want. He showed me different size units and location and assist me with my decision. Asides from the great customer service, the facility is clean and bright. I would definitely recommend Safeguard Self Storage in East Rockaway to those looking for a storage unit.

Pe
Review №47

A great facility. Always clean . Jack is the best.

Ro
Review №48

Self storage place with no parking lot. Ridiculous if more than 3 customers want access at the same time.

Se
Review №49

Very good storage and great friendly service there!

Na
Review №50

Corey was very helpful and courteous to my family and I. He clearly explained everything to us and gave us many options. He even offered to show us the diffrent types of storage options and deals. The place itself was very orderly and clean.

Na
Review №51

Facility is clean and spacious, great place for storing personal items. Corey was very professional and helpful explaining all the details that we needed to know to help ease the process.

Ak
Review №52

Excellent customer service. Clean facilities. Has bathrooms. Has bucket type carts. 18 wheeler can drop off here. Large area to drive into and park so youre not on the street.

Da
Review №53

Corey provided Great service and was knowledgeable.

ch
Review №54

I like the Safeguard facility that I have had the pleasure of using in East Rockaway, NY since it opened in 2018. It offers excellent temperature controlled units, with easy access, that is under constant computer monitoring which means that your stuff is truly guarded and safe. I highly reccommend Safeguard to anyone who is in need of secure storage. As far as friendly, competent employees, and service...its the best!!Pat in Oceanside )East R

Da
Review №55

Boo theivs liars n cheats

Ma
Review №56

Very clean and well lit. Staff very helpful.

Ni
Review №57

Great service.

Wi
Review №58

Very clean 👌 place has to bathrooms on a floor norhing iut of place

Na
Review №59

Jack was great

Xa
Review №60

Clean

Ja
Review №61

Get it

Information
99 Photos
61 Comments
4.9 Rating
  • Address:499 Ocean Ave, East Rockaway, NY 11518, United States
  • Site:https://safeguardit.com/new-york-storage/nassau-east-rockaway-storage-units?ibp-adgroup=GooglePlus190114&utm_source=GoogleMaps&utm_medium=organic
  • Phone:+1 516-986-5444
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:10AM–5PM
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