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iRepair IT
STE5, 5382, 44 Rock Island Rd, East Wenatchee, WA 98802, United States
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iRepair IT
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Ar
Review №1

Amazing costumer service, would definitely go again if I needed my phone repaired.

Fr
Review №2

Took my Moto Edge Plus in for a back cover replacement. This is a quality business! Great customer service, quality work, and very fair on the pricing. I will return, and you should try them if you need electronics repaired, either for damage or software support.

M.
Review №3

Super nice staff. Thay changed my battery out on my pixel in about an hour.. I have gotten advice with no charge.

Ca
Review №4

They repaired my phone in a very timely manner & did what they said they would do - & went the extra mile.

Da
Review №5

I actually got a question do you guys help with iPhones that are locked because I actually forgot my lock screen password and I was hoping to get it unlocked it says connect through itunes on my screen can yall help me out?

Ri
Review №6

About a month ago, I took my phone in to get the cracked screen replaced. They quoted $120. I came back to pick it up and payed 150 after taxes. No problem. A couple days later the screen started to show tiny cracks around the ear hole. I took it back and they told me they would replace it again for $80. (I wanted a free replacement because I felt the screen was maybe defective.) I declined as I didnt feel I should have to pay 200 for a 120 repair. The owner of the company called me and offered me a refund. When an owner goes out of their way to contact me about a problem, I consider that 5 star service. Everyone makes mistakes. It is how a company responds to these mistakes that makes the difference between a 1 star and a 5 star review.

Ly
Review №7

Dropped my brand new phone and shattered the screen the day before leaving on a long vacation. Called them in a panic. I dropped off my phone and picked it up an hour later good as new!The staff were very friendly and knowledgeable! So glad they could help me on such short notice!!

Ir
Review №8

Competence, communication and concern. My computer crashed after 3.5 hours on bond with the computer company, I decided I didnt want to try their suggestions, so I brought it in. They walked me through, including two new hard drives and installing a new operating system. The manufacturer suggested I copy one from another computer, which is pirating. So, I felt the service was excellent and the results professional- and the bill, for all they did was so reasonable I. Oukd hardly believe it. Lastly, they were a ok with my getting hardware from another source and saved me $200.00 on talking to the manufacturer to get the activation key! I can not imagine a better experience

Me
Review №9

The costumer service is great here and when I broke my phones screen he had it fixed within a few days both times

Ja
Review №10

Took my iPhone 6 in to get rid of a boot loop, and the same day I dropped it off, I got a call and was told it was fixed. Great service, and I have done a video on my YouTube channel.

Ca
Review №11

These guys fixed my iPad Pro same day ! i was so mind blown how quick i got taken care of. Quickest most professional repair shop in town hands down! Recommend to anyone with a broken iPad these guys are amazing at what they do.

me
Review №12

Great customer service. And local.

Je
Review №13

Great group of people working there. Every phone they have fixed for me comes back in new feeling condition. Great job.

Ka
Review №14

This store is great! I came in on a busy day and stressed out about my laptop coming on but the screen was blank. They were friendly and took care of me right away and fixed the problem quickly. So nice to have a great, local place like this.

Sc
Review №15

Horrific job repairing my Motorola Edge screen. Overly priced. P.S. Ive been contacted by the owner, he offered to refund my money if Id delete the Google review, but after considerable blame thrown at me for MY failure to contact them before posting this review of their business practices, Ive declined his offer, Calling me out as a scam artist. Very unprofessional to say the least. Avoid this business if you can.

Br
Review №16

Very quick. Good customer service. Always friendly.

Is
Review №17

Wonderful people, always treat me right with great pricing and service. I will be returning with more broken devices to them.

Th
Review №18

I sent my iPhone 6 to them and within an hour, the guy called back saying he fixed my iPhone and everything is great. I recommended this place on my YouTube channel

Sk
Review №19

My three year old iPhone 6s+ wasnt charging very well. I thought it might need a new charging port. The team there simply cleaned the charging port and it was good as new. Great fast and guaranteed service by knowledgeable technicians. I was about to leave and was so happy with their service that I decided to go ahead and replace the aging battery while I was there. That wasnt something that they pressured on me to do either. They didnt even charge my the customary service fee.Ill be back for future computer service as needed.Keep up the good work.

ju
Review №20

My cameras on my phone didn’t work I went to get it checked out by Eddie and Jeff. Seem they couldn’t fix the phone due to something they couldn’t get into but Eddie helped me out and reach out to Apple. Most of the people wouldn’t even care to help. I’ve had Multiple screens fixed as well always satisfied. This is the shop to go without overpaying. 100% 100%

ma
Review №21

Exceptional business. Extremely knowledgeable and very customer service oriented. Replaced the battery in my iPhone within a couple of hours and at a very reasonable price. Provided great advice about replacing a Mac and offered to help with the purchase. Great resource for Apple products and repair (as well as other electronic devices). Highly recommend.

Do
Review №22

This is Dominique Lockhart. And today this guy Eddie Muniz totally helped Me get a charger compatible with My phones port defection.( A wireless charger). I also noticed that the guy he did business with before Me had gotten excellent treatment because he didnt have enough money. And Eddie still met his every need.I can see that this business thankfully cares more about the people that are serviced than the money.Id recommend them to anyone.

Le
Review №23

New battery for my iphone. Pleased with turnaround time and service.

Em
Review №24

Great experience! Dropped my iphone and needed a new screen and charging port. Very friendly, quick/easy and much cheaper than getting a new phone. Glad I found this place and definitely recommend!

El
Review №25

My phone took a poop today and of course, Im expecting our 3rd child next month so I really needed my phone. I took my phone in and they provided amazing service. Communication was awesome. He replaced my battery and even fixed my screen. (it was way cheaper than a new phone) I definitely will be going back and recommending them to everyone I know. You wont be sorry.This is definitely a local business to support📱📱📱📱📱📱📱📱📱📱📱📱📱📱📱

Je
Review №26

Good prices great customer service

Y
Review №27

Very friendly customer service!I highly recommend best phone repair service in town! My screen broke & they repaired it in a hour.I I’ll be definitely going back if we need phone damages fixed again.Thank you!

Gu
Review №28

Nice place and they do a good job

A
Review №29

These guys are amazing! Ive brought in my phone and tablet a few times. They are so honest with their diagnosis and fair with pricing.

Ri
Review №30

Place is great friendly and fast.. New phone screen works great!

Ra
Review №31

I am proud to say that (i-repair it) in East Wenatchee I can always count on there positive work. Eddy & Jeff and the rest of the staff have dealt with me for months and I just can’t thank you guys more then to leave a great review so people can see that it’s such a blessing to have you guys in the valley just such an awesome attitude you guys have next time I have an issue with my electronics I know who to trust thank you guys. Five star rate ⭐️ ⭐️ ⭐️ ⭐️ ⭐️...

Br
Review №32

This place was good and they did a great job fixing my phone screen

Ca
Review №33

These guys are awesome! Had an issue with my newly replaced home button, and they swapped it out and I was good to go in 30 min. I definitely recommend them, and will be back the next time I break my phone :). Thank you!!

Pe
Review №34

Absolutely the best! Great work and wonderful people. Thank you for all your help.

Ni
Review №35

Jeff and crew at iRepair-IT were top notch. Friendly, fast, and quality service. Replaced my iPhone battery in less than an hour, reasonably priced, enthusiastic and friendly techs, no issues with quality. Would recommend and use again. Thanks!

Ma
Review №36

Very knowledgeable staff in what they do, willing to fix your device promptly.

Jo
Review №37

These guys exude competence. Theyve been in the phone game a while and know their stuff.No, it isn’t a big fancy shop with a lot of chrome, glass and take-a-number reps standing around trying to sell you stuff you don’t need to pay for those overhead costs which get passed on to you, the customer.I’d rather deal with a couple of guys working in a cheap storefront who can make a living and treat you right on price.I got good quick service at a fair price. Theyve got my business. Glad to know I don’t have to go to the Verizon store.

Hi
Review №38

Bad customer service and try to rip you off, took my iPhone 7 for an audio chip they tried to sale it to me for $280 and saw that the audio chip was $10 online, also I took in an iPhone 6 to be unlocked before everything worked on it like new but after I got it the flash didnt work nor did the audio when you call someone now I need to put it on speaker to hear someone took it back and said they couldnt fix it unless I pay more money... i wouldnt recommend this place to anyone .

So
Review №39

Great service and excellent work! The staff is very helpful and professional. If youre looking to get your phone or computer fixed, this is definitely the place to go to. They also sell a wide variety of phone accessories and phones.

Yo
Review №40

I am really pleased with the work they did on my Mac they upgraded my memory for half the price it would have cost. Super friendly guys and really good prices

Ga
Review №41

Had to find a better place to have my iPhone looked at besides the mall. I was impressed by the knowledge and customer service! Very helpful team. Fast, polite, and inexpensive! Totally recommend this place to anyone who needs a quick iPhone repair. 🙏 thank you!

Be
Review №42

Fast and did a great job!

Al
Review №43

Super helpful from the beginning. I walked wanted to buy a new laptop they gave me good information on which one would work best for my necessity then I explained that I had a laptop already and what issues I was having instead of letting me just buy a new laptop they offered to help me see how they could make the one I had work better. I still ended up buying a new computer which was a decent price and good quality. They really care for the customers and try to help you not just sell you something new and expensive. The whole interaction they were very friendly and helpful.

Al
Review №44

Got my iPhone and Mac fixed there. Customer service was great and the prices were very fair

Bi
Review №45

Great customer service. Highly recommend!

Ma
Review №46

Absolutely love this place. Nice knowledgeable staff and very helpful. I have been here more then once (not their fault lol) I love getting my phone fixed in a few hours. No shipping it or being without my phone. Highly recommend.

Ma
Review №47

Awesome people. Will help you as soon as possible. They will work over and beyond to serve you.

st
Review №48

I went for a long swim in the Wenatchee River with my phone in my pocket. My son recommended this business. The disassembled the phone and dried it properly, replaced the charging port that had given me problems before. Good service, reasonable price. I am glad there are three geeks to solve my problem. I doubt if they are perfect, but I trust that if there is a problem they will deal with it.

Br
Review №49

Amazing customer service. And amazing vibes totally recommend!

Ra
Review №50

They got my phone in super quick with friendly service and my phone looks great!! They give the pricing without being salesy and rude! I’ll be going back but hopefully not anytime soon 😂😂

La
Review №51

The repair guy stayed after hours to get a temporary screen on the phone. And today the new screen arrived and was installed. Nice job.

ju
Review №52

Great service great people I’ve been in there on numerous occasions for my I phones and every time they they fixed it with outstanding service

Ri
Review №53

Customer service was top notch. Dropped phone off at 1115....less than one hour later received diagnosis call.....30 minutes later—-phone ready to pick up. I’ll certainly use them again when needed—and refer others their direction.

St
Review №54

Im an electronics engineer, bought my own parts to fix my cell phone. Didnt have the tools or adhesive for new phones. Searched around town and this place did it better, faster, and cheaper. They were the most professional and the only ones familiar with my phone. They were even delicate with old broken parts because I wanted them. Highly highly recommend.

Aa
Review №55

There really a nice company very friendly when you walk in and get the job done fast !

Ca
Review №56

Great attitude. My first experience was phenomenal, which has encouraged me to continue my business with iRepairIt. If I need my phone fixed, Eddie will go out of his way to fix it, even after business hours.

An
Review №57

Easy and fast service. Everyone there is really friendly. I highly recommend!

Ye
Review №58

Highly recommend this place. I got my iPhone screen replaced and loud speaker. The staff is very friendly and helpful!

Bi
Review №59

I am so pleased with this place.They are very professional and friendly.I definitely recommend iRepair-IT.

pa
Review №60

Wonderful fast service at a great price. I am very pleased that we have this service locally. Fixed my phone in less than an hour . Polite and professional. A+++

Ra
Review №61

Very friendly people have gone there 4 times to get my phone screen fixd and there fast at gettin work done also if any problem come up they will fix problem thank you for great job you do.

Et
Review №62

Great service and work. There was an accidental hiccup in the first repair, but they took it back no questions asked and re-fixed it perfectly!! Highly recommend. Thanks Eddie and Jeff!

R
Review №63

These guys were so nice, helpful and did a great job. I shattered my phone and they replaced the screen. I had to come in from out of town so I needed it done same day and I needed to know when they could do it. Communication was great about when parts were in and when to come. He even printed me a map to area attractions because I was nervous about wandering around without my phone and GPS. Great guys! Even provide a 30 day warranty on their work.

An
Review №64

Great service. I got my phone repaired the same day. Everything works great!

Fr
Review №65

Best place to go.. great prices and amazing customer service..

Tr
Review №66

These guys have fixed two of my devices and put a new battery in my laptop. I had a great experience:)

Ta
Review №67

Brought my phone in for some charging problems and we thought it was the battery. Replaced it and however it didnt fix the problem. They offered to try another battery, so I brought it in, and he fiddled with it and figured out the problem. Replaced my screen at no cost to me and now my phone works like new! Amazing!

Ke
Review №68

Fast, Friendly, professional. I will only go to iRepair IT from now on. Thank you guys!

An
Review №69

Great customer service, always satisfied with purchases. If looking for used electronical devices they are very reliable. He’s never let me down. It’s nice to keep business local. Thank you iRepair IT!

Jo
Review №70

These guys are great S8 needed a new internal speaker in and out same day and works great. Went there after spending three useless days with Square trade I wont make that mistake again.

Pa
Review №71

Fixed my battery, screen, and my home button! thank you!

To
Review №72

Always straight up about what Can and can not be done with iPhones with plans to use and what plans not to use great prices been a customer for the past year and a half to two years !!!! Eddie is awesome 😎

Mi
Review №73

Very pleased to find a local, competent repair shop for cell phones. Also, many good deals on used cell phones. Recommended.

Wo
Review №74

Awesome customer service. Fixed my Ipad quick.

Ja
Review №75

Eddie is the best in town hands down! I came into the shop with my cracked iPhone 6 and he made it look brand new, he fixed it at a great price AND gave me a FREE screen protector and phone case. not only did he do that but my front and back camera where broken and he fixed those free of charge as well! I highly recommend I repair it to anyone in Wenatchee DO NOT go to the guy in the Wenatchee valley mall he rips people off also lacks knowledge of phone repair.

Bo
Review №76

Jeff if a outstanding sales rep. He has helped me multiple time and im hapy with his service. Good job jeff

Ef
Review №77

Awesome customer service. Highly recommend I-Repaired-IT they will leave your phone back to new and they got good deals on glass screen protectors

Ma
Review №78

Have taken more then one device and always pleased on the work! Thank you Eddie!

Mo
Review №79

Great service and great people. They know what there doing and I trust this business, no complaints here

Ki
Review №80

They gave me a clear explanation, and cost, of what was needed to repair my phone. They ordered the part, called when it arrived and promptly repaired my phone, at the quoted price.

Er
Review №81

Great service. Treated me very well and did more for me than they really had to. My phone is perfect now!

JO
Review №82

Good prices excellent customer service You need it fixed this guy can do it

Jo
Review №83

Went in for a broken screen and phone wouldn’t turn on. Was told they were going to put a new battery and a test screen. Came back to pick it up and they said take it to apple. They charged me for putting a test screen and battery but they never tore it apart because I had grease on the two screws when I dropped it off and picked it up with the same grease. Basically charged me for doing nothing.(apple replaced screen and it was fixed) would not recommend.

Ro
Review №84

They have done an outstanding job on all of our computers here at the church and also helped in a couple crisis situation with our cell phones very professional very knowledgeable

Mo
Review №85

Amazing service and I got my phone repaired within the time frame he told me! This guy is great! Best in town! Idk what I would do without Eddie Im telling ya this guy is a champ!

Ke
Review №86

Quick service very friendly, would happily do business here again.

an
Review №87

I am just beyond amazed with the service here. Eddie knows exactly what he his doing and he is doing it great. I had him build my pc and it is running amazing Thank you so much man.

Wi
Review №88

They dont really repair external hard drives, but he helped me figure out my problem. I just needed a new cable. Thank you for your help.

An
Review №89

This guys is awesome at fixing phones and gives great deals and has a nice and professional store

We
Review №90

Love this place. Eddie has the best customer service and does an AWESOME job at fixing devices

ra
Review №91

Best phone and computer repair in Wenatchee valley hands down

mo
Review №92

Great job. Knows what hes doing. Keep up the good work.

Er
Review №93

I am very satisfied with eddies service. i took my samsung galaxy s8 plus for a screen and battery replacement works just like new, there turnaround time was very quick!!

Ca
Review №94

Went to the mall and had a horrible experience. These guys are legitimate.

Ju
Review №95

Always a pleasure taking my phone to you guys great price and no hassle very professional it is fast and easy very highly recommend keep up the good work guys

Me
Review №96

Shazad was extremely polite, knowledgeable, and professional

Jo
Review №97

5 stars all the way baby.

al
Review №98

Friendly staff, fast service and quality work.

Lu
Review №99

Daniel helped me. Great customer service.

Er
Review №100

Eddie does a great job fixing phones he fixed my phone and i love it

Information
48 Photos
100 Comments
4.9 Rating
  • Address:STE5, 5382, 44 Rock Island Rd, East Wenatchee, WA 98802, United States
  • Site:https://facebook.com/iRepairIt00/
  • Phone:+1 509-881-5753
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
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