Friendly and welcoming atmosphere. This was my first time here and they acted as if I had been a customer for years, from the employees to the owner. From the service down to the billing everything is top notch. They have a customer for life.
Great and well informed staff. Had the part I needed (handle set for a kayak) at a reasonable price. Will certainly return for my cycle and sport needs!
ECS has a wide range of bikes to fit every style and pocketbook. Zachary helped me & my husband choose the right bike for my birthday; it was a smooth and pleasant experience!
We rented 2 kayaks with drop off and pickup service to Skipton Landing. We had a nice paddle up Mill Creek and the surrounding area. The company was prompt and flexible with our requests. I would definitely use them again.
The staff are friendly and helpful. I got a bike tune up and two new tires and tubes. The bike was ready when they said it would be. I will go there again.Im only giving four stars because, when I went to pick up my bike, the front tire was flat. They quickly fixed it. But sure enough, 8 miles into my ride two days later, the rear tire went flat. I suspect that someone did a sloppy job on the first set of inner tubes.
Easton Cycle was helpful on the phone, then their booking system online was super-easy. I rented bikes for my daughter and I and they were delivered to our B&B in Oxford. It was great! Bikes were former bike share bikes but were in good shape, better than some others I saw at other bike rental outlets.
Wonderful experience purchasing 2 e-bikes, They made it so easy and the bikes were delivered within 2 days. Highly recommend Easton Cycle for you cycling needs.
Extremely accommodating and efficient. Rental bikes are comfortable. They deliver AND PICK UP. great company
Staff was very professional and courteous. Very knowledgeable and gave beginners tips. Very easy transaction! Great guys!!
I visited while on vacation in Easton. It was really close to where I was staying. I had taken a fall and my bike was making a weird noise. It was quickly diagnosed and repaired. I was given a map of bike paths and got tips on the best times to ride!
Awesome people. Awesome service. Great equipment. Simply the best.
I bought a bike rack online and struggled to put it together. Frustrated, I was ready to send it back. I called Easton Cycle and Sport to see if they sold a comparable rack, thinking Id return the one I bought online and go to Easton Cycle, like I should have done in the first place. To my great surprise, the nice man on the phone said hed be happy to have his team take a look at the rack and see if they could assemble it. I was stunned. Youll assemble something I didnt buy at your store? Sure, he said. He couldnt have been nicer. The staff at the store were great when I brought it in, and had the thing assembled for me within half an hour. They were kind, helpful, and friendly. As an added bonus, there are two store dogs. You guys are awesome!
I ordered a kayak for my wife. It came in ahead of the estimated delivery date. Ronnie and Rory were super helpful getting us set up and ready to paddle. If only they could do something about the weather. . .
Extremely helpful and friendly. Helped us with a last minute bike rental without upsetting anything. Just listened to our needs and helped us out. Novel and amazing!
Fantastic 🎉🎉 walked in thinking I wanted one particular bike and ended up with an entirely different and MUCH BETTER bike than I could have hoped for. Pricing was very reasonable, selection of accessories was great, and overall one of the best bike stores Ive been in. Zero judgements and super helpful all the way around.
Our first experience with Easton Cycle and Sport - extremely helpful in picking out a bike and answering dumb questions (my bike technology knowledge was decades out of date). When we picked it up a week later, they added a basket on the spot and adjusted seat/handlebars for a perfect fit. Plus, two cool dogs hang out there!
Very good experience very helpful they delivered and picked up with no issues will definitely be using them again
I love dealing with this place. Buy your ebike from a local like Easton Bike and Cycle. Problems happen and I love being able to get instant care. I have put almost 5000 miles on my ebike.
Love shopping here. Everything here is pleasant and knowledgeable!
Excellent service, incredibly knowledgeable staff. Took my track bike in to service a nagging issue I’d had for months, Zach helped me diagnose it in 15 minutes. Definitely stopping in every time I’m on the shore.
Great experience. Henry had our kayak ready for us and assisted us in getting in the water. Henry was back to help us again. Great customer service. Highly recommend.
Knowledgeable, friendly and no pressure staff made my first real bike purchase a pleasure. I will definitely drive out of state and pay the Md tax to deal with them in the future!
Very good service! They dropped our kayaks off right where we were staying and even showed up a bit early. Any time we stay in their area we will be using them.
Easy to book, delivered to Easton Point Marina on time and picked up within ten minutes of our calling them on our return. Lots of herons, egrets, and ospreys in the area - lovely!
The helpful folks at EC&S know their stuff and are willing to share advice on maintenance & repairs. Over the past few years Ive come to then for bike work and accessories. Ive bought a kayak and a bike from them and have been perfectly pleased with all of the above.
Outstanding service and products provided by knowledgeable, friendly, and dedicated staff.
Employees were super knowledgeable and helpful - did not try to sell the most expensive option but rather actually listened to what I was looking for and directed me to options that fit that. They had many paddle boards in stock and was able to purchase and take it home that day.
Quicker than expected turn around time on my bicycle repair, and they look awesome!!
Our paddle boards were delivered promptly, and they even brought PFDs, which I forgot to request. We have a wonderful time exploring and getting out on the water. Thank you!
Kayaks were ready and had life jackets included. We loaded in a couple of minutes and were on our way. Very easy process and inexpensive as well
Very friendly employees. Very helpful in getting the kayak for us to try out.
Friendly and knowledgeable team. Fair prices. Happy customer!
Great service. Very knowledgeable about bikes and helped us get all the correct accessories for safety and comfort.
Great Repair Job on my husbands bicycle!!
Excellent selection and great customer service...my kayaks were delivered the same day!
We had a great experience and the person we worked with with very helpful and knowledgeable.
Very nice people and great customer service.
Ryan was superb - very friendly and helpful. Nice shop, good selection. Bought a used road bike in excellent condition at an affordable price.
Great shop. Informative, helpful and friendly staff
Very helpful and friendly, and fast turnaround for assembly and repairs.. High quality sports equipment.. Will return to get my daughter a bike when she gets a little bigger!
Great service and very knowledgeable friendly staff
Friendly service, quality equipment, reasonable pricing. We have rented kayaks and stand-up paddle boards on several occasions, including for Girl Scout outings through the years. They have a variety of life jackets for all ages and sizes. The drop-off guys bring water equipment all they way to your dock or shoreline, which makes the delivery fee worth it. Highly recommend!
Always helpful and friendly! 👍
Small shop, not great selection but stepped up and did a free bit of repair work for free.
I came here looking for a kayak rack for my car. I wanted something that i could load myself (54 female). These guys were great helping me figure out what i was looking for. All my questions were treated respectfully and once the install appointment was made, it all went smooth! Looking forward to working with this group again!
I liked the very personal and understanding sales approach. We were buying a first bike for our daughter and it felt like the associate we were speaking with really listened to what we wanted and made helpful suggestions here and there but never tried to push anything.
I went in to get some info on a couple of bikes for myself and my daughter. The staff was patient and gave me the information I needed in order to make an informed purchase.I came back later and purchased 2 bikes. I was very happy with the provided service and will definitely go back.
I had been looking for a while now for a new bike. Finally decided to pull the trigger and get a new Trek. Boy was I glad. I hadn’t rode in years other than when we go camping. Just to go around the campground. I wanted something to exercise and use for camping. I got a Trek FX1. Wow it’s awesome. I have been out a little each day since I got it( weather permitting). I can honestly say there is definitely a difference between a dept store bike and a real bike shop bike. If you looking for something I highly recommend Easton Cycle and Sport.
Very friendly and knowledgeable staff. Great selection of accessories and bikes.
Everything! I like everything! I am, relatively, new to the area and to kayaking. When the support to my kayak seat broke, last year, I followed the recommendation of a friend and contacted Easton Cycle & Sport in Easton. They were fantastic! Even though I bought my kayak elsewhere, Ryan contacted Hurricane Kayaks and convinced them to send a new, free support - for my 2 year old - lightly used kayak. The labor cost was very reasonable. That kind of service made me a devoted client.Just this week, Ronnie and Zack installed the new Hullavator (Thule) Ronnie had shown me while waiting for the seat repair. As the only paddler in my family, this carrier allows me to load my kayak with ease to the roof of my Honda Pilot....by myself. They did a great, quick install then Ronnie walked me through everything I needed to know about using my new rack and had me do a dry run with a Hurricane kayak they had at the shop. We, also, chatted about good paddles on the eastern shore, equipment and so much more.I cant say enough about how well Ive been helped and treated by everyone at Eastern Cycle & Sport. I highly recommend them, their service and their commitment to their customers.Sandi Collins
Great Service and Products - Highly recommend!! Greatly Superior Choice over big box chain stores.
Ronnie is awesome, great customer service you can only get by buying local!
The staff is always knowledgeable and helpful. Prices are fair and I would prefer to support a local business.
They lied to you and they do not tell you the truth they tell you 2 weeks but a monthly get is a stuff back
Ronnie was awesome to work with. I came in as someone who has always ridden bikes but was brand new to road bikes, and he did a great job working with me to find the right fit and deal for my budget.Being 68, it was super difficult to find a frame that would fit me, and Ronnie went out of his way to find one for me. He then offered a lot of insight into what types of components I should look into, helped me understand what everything was, and made me very confident in getting into this sport.Id recommend this to anyone within driving distance of Easton. I came down from about 45 minutes away and it was 100% worth the trip to work with Ronnie and the rest of the team here. They will be my go-to in the future.
Professional, attentive and customer focused. Ronnie did a fantastic job rebuilding a 1997 Trek for my daughter.
I have always been pleased with the personable service I have had at Easton Cycle and Sport ... this time was no exception. The service on my bike was done sooner than expected and I received prompt notice that it was available for pickup. Store personnel were helpful in getting my bike from and back into my car. Finally the cost of the service was fair and appropriate. I would not hesitate to recommend your store to someone looking for a superior bike with continued excellent service. Great local Easton store.
Easton Cycle and Sport have always done a fantastic job of making sure that their customers are 100% satisfied. I trust that they never try to “oversell” and they will always recommend what they feel is in the customers best interest.
Great people and great service. Been that way for over 20 years now.
These guys were super professional. I drove from southern Maryland to pick up a kayak. They know there products in and out, would highly recommend this store.
Great service, and nice selection of new and used bikes
Great service, friendly employees.
Great place for bike knowledge and repairs!
Great people, very helpful and fast. I was back to riding that day!
What a great store! They took care of us and got us back out in the road with they fast and friendly services 🚴🏻
What great knowledge and service from the staff of Easton Cycle and Sport. Fast turn around when we took our children’s bikes in for service. Highly recommended!
Professional and Friendly Service.
This was the most amazing bike shop.We stopped in with two nine-year-old Trek hybrids sorely in need of repairs and tune-ups. Owner/staff were so helpful and friendly. Great diagnostics and they provided an estimate. We agreed to it, and the work (which was a lot) was done in ONE day. Have had the bikes back several days now and its almost like having a new bike. Enjoying them so much again. Cant recommend this place enough on service/price/experience.
Great customer service offered and we will definitely be back again.
I went to Easton Cycle late the other day. I pulled up as they were locking up. The store was closed. Ryan unlocked the door and helped me with problem. And I as I was leaving, another customer came through the door. No surprise, they helped her out as well. 5 star service, keep up the great service.
Top notch, friendly service. Nice selection of bikes. Owners dogs are always welcoming, too.
Very fast and easy!
Very helpful knowledgeable and helpful staff. Easy going and helped me get what I needed for my first triathlon. I’ll definitely keep going back.
Wonderful place. I traded in my bike here and got a fair price. The new bike is the most comfortable that I have ever owned and makes bike riding a pleasure. The owner is very knowledgable and works quickly. He transferred all the gadgets from my old bike to the new one and replaced the tire on my husbands bike in about 20 minutes.
Excellent customer service & selection, drove out of my way to patron this shop and would do it again anytime! Highly recommend :)
Love this place so much! Employees are beyond helpful and super kind. 10/10 recommend this place for any of your cycling needs!
I recently bought a kayak roof rack from Easton Cycle and Sport and then returned to buy a kayak for my wife. Both times I left with high quality products and both times the staff were very friendly and helpful.
This place is fantastic! Ive dealt with them on several occasions and they are always so pleasant, so helpful and most importantly they know what theyre doing. I love how they are so willing to do whatever they can to make it possible to use their services - from repairs to rentals. I highly recommend this place!
Very friendly. Would definitely shop there again.
High quality products and exceptional customer service. Very professional and knowledgeable staff.
Great service at reasonable price! Friendly staff and they work on your bike right away!! Highly recommend their services
Easton is a pretty good trip from home, but well worth it. Ryan has sold me a Hobie Pro Angler, refurbished a Hobie Outback, and finally I purchased a Trek bicycle. Ryan knows his products and is more than willing to share his knowledge. Im sure Ill be going back for something else and highly recommend this shop.
Always friendly, helpful and precise. Local business hospitality far outweighs the headaches of the big box or online merchants.
I am and will continue to be a repeat customer. They do a great job.
I went in with questions about a bike I have for my autistic son and they were very helpful. I did not purchase or do anything yet, but I will go to them when I am ready.
We were in the area for a relaxing weekend. And, although very busy, the owner took time to fix my bike and advise us on a part. Best part, it was only $5 to take care of my seat! Any other individual might have taken advantage.Thanks.
Great service! Super helpful.
Great customer service!
Two weeks ago my family rented a house for a long weekend in St Michaels. We wanted to rent fishing kayaks for a day of fishing and crabbing. I called about a month prior to the trip to reserve the kayaks. The customer service was great. I also needed them to be delivered to our house. We were going out on Sunday. $30 charge for delivery and pick-up. They delivered them at 3:30 on Saturday so we had them ready to go Sunday morning. Also the kayaks are the top of the line Hobie Outback and Compass with PFDs. What a great day! I highly recommend this business to anyone and I will be a repeat customer.
We visited Easton Cycle and Sport just a few days ago and yesterday our two new Hobie Kayak were delivered. Everything was set to go and with nice weather I was out for a couple of hours this morning. We enjoyed the whole experience and appreciate the good and fast service. Thanks!
Rented a bike. Nice bike. The guy told me I could return it and they would make up the difference. What he didnt tell me was the refund comes in the form of store credit. Must be hurting if you cant refund $30. Yikes.
If I could give zero stars, I would. TWO separate occasions the older gentleman (possibly owner) was extremely rude to us. The first time I never reviewed thinking maybe he was having a bad day. About two years ago he was extremely rude to myself while purchasing a lacrosse net for our goal at home. Again, I let that day slide because everyone has bad days. But today, he was extremely rude to my wife. And that, I cannot let slide. My wife went in there today to exchange something and he was extremely condescending and was insinuating what an inconvenience this was for him and others involved. We will NEVER do business with these people again and will tell everyone we know to not utilize them. If we need lacrosse stuff in the future, I’d rather use another local business or even drive over the Bay Bridge to Annapolis to avoid people like this.
Best customer service around!!!
Great start of season maintenance on our three bikes and kind understanding when it took me an extra week to retrieve them.
Friendly, helpful, well-informed.Knowledgeable, congenial and swift.
Great products from Excellent people!!!
Easton Cycle and Sport is the place to go on the Eastern Shore, period. They even came to my home to help with a service issue!