user
Capitol Lighting
353 NJ-35, Eatontown, NJ 07724, United States
Appearance
Capitol Lighting
Comments
Da
Review №1

Lorrie was professional and courteous. She spent a great deal of time with us, never rushing or exhibiting impatience. Obviously knowledgeable, Lorrie answered all of our questions thoroughly.Personally, I think she deserves a raise.Charlene Hoverter, wife of Dan Lynch

Ri
Review №2

I went to many local lighting places and Capitol Lighting is by far the best! They have the greatest selection and atmosphere. Plus, Lorrie Herr is the absolutely best salesperson we encountered. She was incredibly knowledgeable and helpful and was able to find me incredible lighting fixtures for my entire home!

Cy
Review №3

Capital lighting has a great selectionAlexa is wonderful to work with! She has great taste & very knowledgeable.

Ja
Review №4

Stopped in for replacement bulbs and found an attractive and well-stocked showroom with courteous and efficient staff. Excellent!

Li
Review №5

Had a great experience with Lois in the Eatontown store. Despite some manufacturer snafus which Lou’s got us through all 4 fixtures were ordered and delivered well ahead of schedule. Ez returns as well!!

Am
Review №6

We went to the Eatontown store today and left due to ZERO professionalism and customer service! My wife and I were in the store for about 20 mins, did 2 full rounds of the entire store and not one employee acknowledged us or asked us if we needed help. Some were busy with other customers but others were just sitting at their desks and couldn’t care less. Even the ones helping other customers walked by us a few times but had no courtesy to say hello. Would not go there again or give them any business!!

Ch
Review №7

The selection at Capitol lighting is amazing. The prices are great and the staff is equally as amazing. I highly recommend. I needed a lot of lighting and ended up buying all of my light fixtures here because of the wonderful selection and people.

Jr
Review №8

5 sales associates and I wasnt greeted or acknowledged after parousing the lights for about 15 minutes, interesting....Ill take my business elsewhere.

Je
Review №9

Best selection of any such store. Shop in Eatontown, NJ. Wish they still had a store in Lawrenceville, NJ.

ja
Review №10

Incredible selection and our sales person Lois Ann Nalasco was patient very knowledgeable and professional

De
Review №11

I would like to share my wonderful experience with Kristi Mendez while shopping for all new fixtures for a recently purchased townhouse .Kristi was friendly, knowledgeable and extremely helpful in assisting me with all of the light fixtures i would need.Kristi went above and beyond working with me for several hours choosing the perfect fixtures and helping me stay within my budget. I cannot thankher enough and wanted to express the outstanding experience that i had with her in Capitol Lighting.I even highly recommended her to a friend whoshopped with Kristi the very next day and told me that I was spot on in choosing her as she had an amazing experience as well in choosing all of her new light fixtures.Debbie Bonello

El
Review №12

After searching on several lighting company sites, I called Capital Lighting to inquire about some lamps. It didn’t specify with the “standard shipping“ how long they might take to deliver. My daughter is getting married in a few weeks, and I wanted to have them for the celebration. Jane Miles, one of the associates, took my order and assured me they would get here on time. TWO DAYS LATER, she took time to personally call me to follow up and let me know that I would receive the lamps within the week. I was SO appreciative, and she truly cared about my concern. I would recommend anyone do you business Capital Lighting. Wonderful customer service...Thanks, Jane!!

TK
Review №13

Great job. Lorrie did well. Thank you.

Ra
Review №14

Store was very clean,well organized. I was tended to right away. Customer experience was excellent.

Le
Review №15

I visited Capitol Lighting in Eatontown, NJ. It was 35+ miles from my house but I wanted to see ceiling fans LIVE, not in online photos. What initially seemed as a risk, considering the distance, turned out to be a super successful experience. The assistance I received was extraordinary. Not only did I receive help figuring out what I needed but I got great design ideas as well. I am so very happy that I made that trip!

Pa
Review №16

Excellent customer service. Easy return and replacement with correct item.

An
Review №17

I cannot say enough good things about Capital Lighting (in Eatontown) and Kristi, with a consultative approach, helped my wife and I select light fixtures for our home. Kristi truly took the time to understand our style and needs before making any recommendations. We never felt like we being sold to rather it was all about finding the right lighting solutions for our home. We ended up buying several pieces and couldn’t be happier.

Do
Review №18

I wish I could say I had a good experience with them but so far no help. I ordered a beautiful chandallier and they sent the wrong one. Its been two weeks now since reordering and it is no where to be seen. I keep getting the run around, customer service argued I received the order already and it was actually delivered to a North Jersey store instead. Wish I didnt like the fixture so much. I wont use them again.

Pa
Review №19

The best customer service by Melissa. I traveled from Staten Island to go there. She took her time and went through all my photos. She is a true lighting designer. I will order all my fixtures through her

Lo
Review №20

Good selection. Our salesperson, Lois Ann and her colleague Bob were great at helping us find the right fixtures for our needs.

Pa
Review №21

I have been working with Lorre Herr for several projects. Great customer service before and after project completed.

Zo
Review №22

Brandi was amazing and went above and beyond to help me choose outdoor lighting via texting during this restrictive time. She’s pleasant, easy to work with, and always smiling. Kristi also was very kind and helpful and runs a good ship!! Thank you.

Ba
Review №23

I had an outstanding experience at Capital Lighting! 8 months ago I met with Lorrie and we discussed several options for the large ceiling fan I was considering purchasing. This week I decided to move forward on purchasing a fan and went back to see Lorrie.I didn’t remember some of the options and details we initially discussed. Then she pulled out her January notebook where she had written all the details we discussed. She explained and reviewed options with me again and I placed the order. Lorrie is truly a lighting professional and a pleasure to work with. The showroom is exquisite with so many fixtures beautifully displayed.I highly recommend Lorrie Herr and Capital Lighting.

An
Review №24

Amazing service, Kristi and team were amazing! Great knowledge and recommendations.

Kr
Review №25

Excellent customer service provided to me by Kristi Mendez! she went above and beyond my expectations to help coordinate all my pieces for our new home.

Jo
Review №26

Nice collection of AMERICAN Brass and Crystal

jo
Review №27

Barton was on his game, easiest purchase ever!

Ga
Review №28

Lorie Herr was a pleasure to work with and understood exactly what I needed. She also did this with professionalism and a smile. Working with a lighting professional rather than going into a box store and asking someone in electrical made all the difference.I will be back. Thank you Capitol Lighting

Ma
Review №29

Excellent experience. Went in looking for a dinning room chandelier. We weren’t pressured in anyway. Don was very helpful.

Di
Review №30

This is my third visit and I will be back again. Bridget, my salesperson, was wonderful! She was pleasant, knowledgeable and helpful ALL 3 TIMES! I purchased my indoor and outdoor lighting from Capital and will be back! Bridget is an asset to your company.

Ju
Review №31

I have had such a lovely and seamless experience with Kristi in the Eatontown store. I know Kristi and her family for many years now as they owned and operated Paramus Lighting. I was so sad to see the store go, but am so excited to be able to continue to shop with her and get that family feel at Capitol Lighting. Her patience and expertise is not to be compared! She has taken a lot of her time to help with making the right decisions and I am so pleased with my purchase. If you are looking for undivided attention and a top notch experience, Kristi is your girl!

Br
Review №32

If you need light they got it! If youre looking for the dark though, they are in short supply, literally lights everywhere! I complained to the manager about this because I asked if they had anything dark on display and some guy opened the utility closet. Which, dont get me wrong; it was dark, but then the guy eventually flipped on a switch because I couldnt see the price for the darkness and on another light went. Positive note; darkness was free with the purchase of $20 or more during the black Friday sale! Booyah!

Da
Review №33

Our experience with Capitol Lightning was excellent. They had a great selection of lights on display and guided us through catalogs once they understood what we were looking for. Lorrie Herr, who was our sales person, did a great job ensuring we received the light on time and helped us through the process.

Wi
Review №34

Exceptionally courteous, knowledgeable, diligent, efficient and caring service. Succinctly.... thoroughly professional!Store Manager (Tony Antenna) really went out of his way to immediately replace a fixture which had a manufacturers defect.Great to find a retail business which steadfastly stands behind its products!

Da
Review №35

Lorrie Herr was such a huge help in explaining LED brightness and color tone unit of measurements. She was a pleasure to deal with and we highly recommend working with her for all your lighting requirements. We will be back.

Ri
Review №36

Good. We will likely be placing an order. Lorrie Herr was very knowledgeable.

Jo
Review №37

Great selection and helpful staff

Ch
Review №38

Excellent accurate prompt service from Robert at Capitol lighting. Im an hour away but received accurate knowledgeable confident advice when I cold called them after manufacturer couldnt help me. Robert spent 15 minutes checking specs and comparable stock to my discontinued brand needed for a high end kitchen . Price was good, included shipping, and arrived in two days. The result is perfect. . Thanks Robert at Capitol Lighting in Eatontown NJ.Chris

Br
Review №39

Lorri was very helpful and the selection cannot be beat. They have everything you could possibly want.

Av
Review №40

Working with Nancy at the Eatontown location was a great experience.. she helped us select the appropriate size/style high end ceiling fans for the living Room, bedroom & den of our new home (currently under construction).. We do intend to return and purchase 2 more fans (for the guest room & covered porch) when we finally pick up our order early next year.

Jo
Review №41

Great experience picking out lighting...made process super easy. See Brandi, she was great!

Th
Review №42

Customer care was fabulous.

Ve
Review №43

I always feel uplifted when I walk in Capital Lighting. There is a wide variety of lighting to choose from classic to modern. I purchased my lighting at Capital Lighting about 8 years ago and still love my timeless & beautiful chandeliers and lamps.I would highly recommend Capital Lighting to a friend.

Pa
Review №44

My husband and I were blessed the day we went to capital lighting we met kristi Mendez who was so helpful in our finding of a fixture for our bedroom we recently received the fixture it is so unbelievably stunning just what kristi said it would be in our bedroom it is the renaissance semi flush 20/20 sunset silver thankyou kristi you are the best everything you did for us from the day we came to the store to ordering the Fixture in this pandemic good luck u are a wonderful person very hard to fine thanks again Be Safe always Anthony and Pamela..😊

Ma
Review №45

Nancy was excellent and so professional. She was able to give me choices and I left with some solid ideas. I will use Nancy when I purchase

Pe
Review №46

I am redoing my master bedroom closet and went to Capital Lighting looking for a mini chandelier. I was lucky enough to have Lorrie help me. She explained why a mini chandelier might not be the best choice for a closet and showed me other available options. She helped me choose a beautiful light fixture more appropriate for a closet (no less fancy! Maybe more so!). My contractor just installed it and it is perfect.I am so happy that I took the time to go into the store and see what was available and what would work instead of ordering from an internet site where I would have picked something that might have turned out to be unworkable.They also stock just the right light bulbs for each fixture and sell them at reasonable prices. It is worth the trip. You will not be disappointed.

Ka
Review №47

Great experience shopping at Capital Lighting. Lorrie Herr is supper knowledgeable and helped us pick out the perfect light bulbs for our light fixtures. Would defiantly come back!!

Ce
Review №48

Thank you Lorrie @capitollighting for your help! Picking a lighting fan was a cinch !

Ch
Review №49

My Husband and I purchased 2 chandeliers they are absolutely beautiful, they have so many different fixtures to choose from but we picked the perfect ones for our home. Nancy helped us with our purchase and Tony came and installed them at our home, 2 very nice people very pleasant. I would definitely purchase from Capital Lighting of Eatontown again. Thanks again for great service.

Mi
Review №50

A very positive personal experience ...

An
Review №51

Most helpful for the last 10 years. The selection is the best in the area. LORRIE HERR has helped design the lighting in most rooms of the rooms in my home.I loved everything that she has chosen

Li
Review №52

We had a very positive experience choosing our lighting at Capitol with Lorrie who assisted us both times we stopped into the store. She was friendly, patient, and knowledgeable of the products. We chose 2 fixtures and were impressed with the new showroom with a huge selection and comfortable atmosphere.

Do
Review №53

Tony at Capitol Lighting was incredibly helpful. His knowledge, attention to detail and the time he took to ensure that our needs were met was really impressive. He answered all of our questions thoroughly and transparently. Highly recommend Tony at Capitol Lighting in Eatontown.

Pe
Review №54

Can’t say enough good things about the team at Capital Lighting in Eatontown NJ. Don Roberts was patient and superbly helpful in our lighting selection process. Such a great experience

pa
Review №55

Don was extraordinary. We plan to return as we need a lot of lighting

Da
Review №56

I came in not as a DIY customer, but as a NEW customer eager to learn about products. My family and I received no help from the young girl who was chain smoking cigarettes every 5 minutes whilst arguing with her boyfriend on the phone in front of the general public. The same girl who brought her personal issues to work nearly killed my family and others performing an illegal turn out of the store parking lot and had no respect for human life even her own. As for the shopping experience, my family and I were left unattended the entire staff from the older women to the drama queen there was absolutely ZERO professionalism. I suggest upper management trains their employees adequately.

Sh
Review №57

I came in looking for wall sconces but clueless abut what I wanted. Lorrie greeted me cheerfully and was so very helpful. She listened to what I liked and we found lovely sconces. She even took the time to find the right lightbulbs too!! Will come here for all my lighting needs. I love their fixtures!!!

Ba
Review №58

Excellent experience! Lorrie showed me right to what I was looking for, we discussed a couple of options, I chose what I liked and she completed the transaction. The items were not in stock, however, will ship directly to my home within a couple of business days.

Bi
Review №59

Amazing selection of unique pieces. Knowledgeable staff. U actually get service

Ja
Review №60

Our sales associate was sweet and helpful although the fan wasnt in stock it was in another store. She had it shipped to me within two days.. beautiful showroom. Thanks for your help!

Je
Review №61

Fantastic, Friendly and not pushy. Extremely helpful and knowledgeable about their product line. GREAT prices & great selection. Wouldn’t buy anywhere else after shopping here.

ze
Review №62

Very pleased with my experience at Capitol lighting In eatontown. Purchased a light from them more than a year ago and I had an issue with the fixture and they fully stood behind the product they sold me.

ji
Review №63

Owner personally delivered products we needed quickly... great service thanks

Ch
Review №64

Great service and product knowledge. Would definitely recommend. many thanks to Don Roberts for his time and experience,

Ju
Review №65

Laura came to us when we stepped in the store. She helped us choose the right set of front wall lamps when we were wondering which set and size we should pick, even though we already have the particular style in mind after first shopped their web site.The pair of lamps arrived 2 days ahead of schedule.Now I just have to mount them up to enjoy our new front wall lamps :)

Ro
Review №66

We have purchased items at this location several times over the past many years. As always, this time dealing with Lorrie Herr, we were not disappointed. Good products at reasonable prices & great service. Thanks.

i
Review №67

Great front and back staff. Awesome new showroom. Family like feeling when around employees at this location. Educated in the industry and category.

Be
Review №68

We have purchased several products from Capitol Lighting over the years. We have dealt with Lorrie Herr and have found her to be very helpful. She has made excellent suggestions to us as we redecorated our home. Capitol Lighting is the first place we shop at for lighting products.

ju
Review №69

Tony and his team are amazing! So helpful and patient.

Pa
Review №70

Good store with competitive prices. You can see fixtures in the store and order online. Watch for special sales.

G
Review №71

Great experience at Capitol Lighting, as always. Great and friendly service. My entire family and I have bought many fixtures, and coudnt be happier. Highly recommended.

M
Review №72

Ive had two great experiences with their Sales Manager, Tony Antenna. The first was when we remodeled our kitchen. and he came to our house for a consultation. Though he did sell us two fixtures, he suggested merely painting the base around a third one (which we did) to avoid the expense of replacing it.Our second exemplary experience with Tony was recently when one of the rings supporting the glass on a fixture fell and shattered after a retaining ring fractured while replacing a light bulb. Tony said the ring was a standard item and replaced it without cost. He also priced the glass and because he could not match an online price, suggested that we pursue it (instead of strong-arming us into a Capital Lighting one).Tonys honesty, knowledge and sincerity are unusual these days, and the reason I consider Capital Lighting my go to place for anything related to lighting.

Ga
Review №73

Capital had what we were looking for at a very good price. We searched other lighting stores and couldnt find what we were looking for.

La
Review №74

My husband and I always have incredible service the moment we step through the doors of Capital Lighting and Tony the manager is always there if we need extra special care.

ar
Review №75

Great customer service from Lorrie and Don - very fast delivery as well and overall very excited for my new light fixtures!

Wi
Review №76

Lorrie (sales) was a great help. She was very informative in all things LED...

St
Review №77

Incredible selection, beat internet pricing.

Do
Review №78

Very helpful once they understood my needs. Price was good too.

Va
Review №79

Excellent help with multiple choices! Tony was great#

re
Review №80

Beautiful showroom, lowest priced and a very knowledgeable staff!

Ca
Review №81

Laura was very helpful and knowledgeable on what would work best for me.

Ro
Review №82

Very nice storeGreat selection and help.

C
Review №83

Swift, efficient and happy experience!

Ji
Review №84

Store is well stocked with a variety of products. Sales staff very helpful and knowledgeable.

Ma
Review №85

Great merchandise and customer service

An
Review №86

I went there to ask a few questions and they answered it for me theyre very polite I would do business with the people that work in there they dont judge you on how you look very nice people if I can Ill give it five stars plus plus plus

Sh
Review №87

Capitol was great in helping us replace an old fixture, and was very easy about exchanging sizes.

Ma
Review №88

It really illuminated my day.

Ki
Review №89

Sales woman was very helpful. Going above and beyond.

Pa
Review №90

Excellent selection with doable prices

Br
Review №91

Love walking through the showroom looking at lighting

Pa
Review №92

I experienced great customer service!

Ja
Review №93

Terrible customer service and follow through. Will not purchase from you but did spend $2,000.00 at another store.

Mi
Review №94

Nice store...

An
Review №95

Store has been downsized. Very little inventory and in poor taste

Ad
Review №96

Very bright!

Ha
Review №97

Fantastic service !!!!

Information
31 Photos
97 Comments
4.7 Rating
  • Address:353 NJ-35, Eatontown, NJ 07724, United States
  • Site:https://1800lighting.com/capitol-lighting/eatontown-new-jersey/showroom?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=&utm_content=
  • Phone:+1 732-542-9311
Categories
  • Lighting store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations