Best place to get your hot tub and pool! Also great prices. Very good supply of chemicals and accessories. The most friendly and helpful staff.
I put in 16 x 48 pool!Never had or maintained a pool before. They were extremely helpful. I didnt know that you could have a chlorine free pool. But with their BioGuard system you can. They will also test the water free of charge and tell you what and how much chemicals to add.Thank you Swimrite pools for being there for me.
Ordered outside furniture that they normally stock, but they were out. Its been 3 months and I called to cancel the order. They said they could cancel it for a 25% restocking fee. Do I guess we will be getting it when snow is on the ground. Extremely poor customer service for furniture they stock regularly.
I stopped in on a busy Saturday. Customers were lined up, but all hands were on deck. I was looking for some tubing to try and retrofit an Intex pump to a solar heater I had bought. The Intex fittings were not compatible. Swimrite doesnt sell Intex products. They couldve just told me that and sent me on my way, but instead, they took the time to come up with a solution. They even put the parts together for me. All I had to do was hook it up when I got home. And, it works perfectly! Seems like a great group of people!
Price was a little on the high side. From doing a comparison with other companies, but other than that I was satisfied.
Great place to buy pool chemicals, hot tubs and grills!
They say they are open, but their doors are locked. No one will help you unless you call. But about older people who don’t have a phone? What if I forgot my phone at home? What if my phone died? Sure I could leave, call from home and come back at a later time, but when they close at 5:00 every day how does the working person even shop here? I like to get my Big Green Egg charcoal locally, but I see no need to support a business that is so unwelcoming.
Very friendly service. Helped us make a decision on a hot tub.
As first time hot tub buyers, I had A LOT of questions. The staff at Swimrite was super patient and answered my questions to ensure I had the right model for our family. The staff helped me understand what we needed for the install, showed up on time and professionally installed the unit. The delivery team took time to show me how to do the filters and chemicals and made sure I was happy with all aspects before the left. Great service from the beginning to the end of our purchase process! THANK YOU!
I just left swimrite spas talk to Bob the owner. Bob is just about the most professional most organized and nicest guy Ive ever done business with. Bob and his crew promised us the world for our in-ground pool and spa, and delivered on everything he said on time on budget with extras that we didnt even know were coming. I cannot recommend Bob and his crew enough! It is complete turn key service, with professionalism to spare!
So helpful. I will definitely go back.
I love Swimrite!! They are awesome about getting my polol set up and closed and testing is sooo easy love it!!! I don’t use near the chemicals I used to use!
You will be in good hands with Swim Rite. True experts in their industry. Thank you to Bob and Ty for providing great service.
My wife and I stopped in to ask about our spa and some water treatment options. After working with Ty he was able to put together a water maintenance program that was accurate and easy to do. Our spa has never been this comfortable. Ty also worked on some Big Green Egg accessories for us too. Swimrite is a full service location with a talented staff who will truly address the concerns and needs of their customers.
These guys are the best!!! Hosted a great informational class tonight. Not only did we learn a ton of info, but they did food, drinks and door prizes :)
Looking for a spa? Swimrite pools and spas. Looking for a pool? Swimrite pools and spas. Looking for family fun? Swimrite pools and spas is Eau Claires family fun store! They have pools, spas, saunas, grills, billiards, shuffleboard, and more. Every time I visit Im greeted by name and they always have just what I need! Join the Swimrite family today!
So helpful. Following Covid recommendations!
This is literally the most professional and exceptional customer service I’ve experienced in years! They go above and beyond in every situation. I will never go anywhere else for spa/ pool service.
Great customer service. Very helpful and patient with all my overload of questions. Clean bathroom. Amazing showroom. Great prices.
Always helpful! They have all the information you need to keep your pool tip-top
Don’t buy your spa chemicals here. The staff is unhelpful in figuring out what you need and fail to tell you upon purchasing that spa chemicals are not returnable. We were given far more than we needed, after learning this, we went to return them and Swim Rite will not take them back, offer us a credit or an exchange. The sales associate was very rude and told us he couldn’t do anything for us. We’ll be sure to purchase our chemicals elsewhere from now on. Swim Rite does not care for their customers.
Great place to find your pool needs and have very friendly staff and knowledgeable in everything they have there
Friendly, knowledgeable staff. Extremely professional. 👍
If you buy your pool chemicals here they will do free analysis of your pool water and advise how you should adjust for best results.
Rib Fest is always a good time. Great Owners.
Went there to get a new tip on my pool stick. I wasnt sure what I wanted and they were very helpful.
Great place for pool and hot tub needs. Friendly, helpful service!
Ty is great to work with. Always helpful.
Kind of pricey but Tyler is awesome to work with.
These guys rock. They know how to cool ya down.
Place is awesome Ty is great 👍
Great pool place
Staff is amazing!
Helpful
Large Selection and friendly staff.