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The Overhead Door Company of Chippewa Valley
4901 Lyle Ln, Eau Claire, WI 54703, United States
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The Overhead Door Company of Chippewa Valley
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Wa
Review №1

Only reason for less than five stars is that things were busy and they couldn’t get out to fix my garage door immediately. They did come as agreed, did needed work promptly and professionally, and got life ‘back on track’ so to speak! Great experience.

Ra
Review №2

We were very pleased with the work recently done for us by Overhead Door Company. Scheduling and scheduling reminders were most helpful. The technician, who removed our old garage door and replaced it with a new more energy-efficient one, was prompt, knowledgeable, efficient and polite. We are very happy with the new door and would not hesitate to recommend this company.

Ro
Review №3

Customer service representative was friendly, promptly returned my calls and answered my questions. Jeff did an excellent job installing the garage door opener, very professional and friendly. Garage was very tidy when he was done. Would definitely use Overhead Door again.

Ti
Review №4

VERY GOOD JOB TAYLOR WAS EXELLENT AND VERY NICE MAN.VERY QUICK RESPONSE FROM YOUR COMPANY I APPRECIATE IT AND WOULD HIGHLY RECOMMEND YOU TO ANYONE.THANKSTIM EVENSON

ki
Review №5

Adam showed up on time and ready to get to work! We ran into a snag so he did everything he could to get the job done! He was polite, patient and professional! I would recommend Overhead Door Company and give them 10 stars if I could!!

Ri
Review №6

I had 3 openers installed. The installer did an excellent job, was professional and completed the job in a very reasonable time. He corrected some issues I had with the doors to make them operate correctly and I would highly recommend Overhead Door to anyone.

Al
Review №7

Due to a recent accident and fractured sternum during life saving efforts, I could not open my garage door manually. I explained my situation to the very kind lady that took my call. She said it would be a week before someone could install the garage door opener but she would see if they might be able to come sooner. To my very appreciative surprise, the garage door opener was installed that same day. I can not thank them enough. What a godsend they have been. Thank you!

Ma
Review №8

The serviceman was on time and took care of a tune-up on garage door. Pleasant person. It doesnt sound so creaky. Thanks.

Da
Review №9

We have used nothing but Overhead Door Co due to their quick response and flexibility in scheduling appointments. Needless to say their experienced and friendly workers. Very reasonable in their charges and definitely does not over inflate a service call charge. Highly recommend!

Ka
Review №10

I highly recommend Overhead Door Company if the Chippewa Valley. Their customer service was superb! They were timely, responsive and helped fix my garage door to make it usable until my new one arrived. They were great to work with!

Ma
Review №11

Jeff, from Overhead Door, came to put in a new garage door opener. He was very friendly got his work done, and because we chose the belt versus the chain we didn’t even hear him setting it because it was so quiet. After he finished he was very informative, letting us know exactly how to use the new garage door opener with its fobs, keypad and main opener. We would recommend them to anyone.

An
Review №12

Fantastic, quick, informative service. Comforting to be well taken care of without any notion of sales or angling for upgrades. Top notch business all around.

Mi
Review №13

I had an issue with needing a new torsion spring put in. They came in just over 1 day and had it installed in less than in hour. Amazing knowledge and fast and on time.Thanks!

Wi
Review №14

They were awesome. Both my torsion springs broke. Overhead Door cae out the same day I called and assessed the situation. He told me it could be a week to two weeks before the parts would be in. Then I got a call the next day as they found springs in the shop that could be adapted. They were back within the week and had the door running. We would highlly recommend Overhead Door of the Chippewa Valley.

St
Review №15

We just purchased two Garage Doors from Overhead door and are very pleased from start to finish. Brad arrived at our house and provided us with many options including superimposing different doors on an existing picture to help us make the decision. He was very patient with us. The quote was reasonable. Adam showed up on time (actually a few minutes) early for the scheduled installation. He was pleasant and did an exceptional install. Its obvious he takes pride in his work. The doors themselves are very solid and well worth the money. I would recommend Overhead Door to anyone in the Eau Claire area.

Jo
Review №16

Our spring broke on our door.I called and the technician came same day and did a temporary fix until he could get the appropriate parts.Dan returned replaced both springs. He also showed me how the emergency key lock worked.Dan was very friendly and professional.Thank you for the great service.

Ma
Review №17

We had trouble with our garage door closing. I called Overhead Door and explained the issue to the very pleasant lady who answered the phone. She told me what was causing the problem and how to fix it. I was able to correct the issue in less than five minutes. That saved us an $80 service call. We haven’t even been customers of theirs! Overhead door will definitely be our “go to” service company in the future.

Da
Review №18

Very pleased ! Came out same day as promised and fixed the garage door . Professional and know what they are doing .

Ho
Review №19

Helped troubleshoot the problem and came out quickly to do the repair. Friendly service all around. Thank you!

Tr
Review №20

Asked to get a quote on a new garage door jams and opener. The guy came with a new opener and thank god the wife called me or it would have been installed. Talked to the manager and he said he never sent the guy with an opener for my place and that he was going to get measurements and get back to me with a quote. Been three weeks still no quote. Awesome service here.

Ti
Review №21

After calling Overhead Door & having Brad Wright come out the same day & give me an estimate I called White City Glass in Chippewa for a 2nd estimate giving them the info over the phone that Brad gave me. It was a little cheaper & I was told I could have the door installed the next week. Don’t waste your time on White City Glass! That was on 6/10. Called him the following week after not hearing back from him & he told me door was already sold & he was going to auction the next day to see if he could get one. Didn’t hear back from him so left a message for him on 6/17. Called back on 6/18 & was told he had left for the day at noon. Left another message & still haven’t received a call back a whole week later! Called Brad back & door was ordered in minutes! Unfortunately I have to wait 8 weeks but I’ll take great customer service over empty promises of getting it sooner any day. Ask for Brad Wright at Overhead! He was amazing!

He
Review №22

Fast service! Called on Wednesday, said they would probably be out on Friday and came out that same day. I had them come back the Gouda because they left a handful of lag bolts out on the track brackets. Other than that very good service.

Jo
Review №23

Great speedy service, with excellent job done. We couldnt be happier.

Pa
Review №24

Great service. On time. Garage opener unit was fixed quickly. Very happy! 😊

Ma
Review №25

I am very happy with the service we received from Overhead Door. They did an awesome job and they were very affordable. I really appreciate that they came from Eau Claire to Menomonie to fix our garage door. Thank you!

Ap
Review №26

Great communication and fast follow up on my garage door spring replacement needs. Highly recommend working with them!

Ke
Review №27

I was very grateful for Overhead Door Co! They came to our rescue one morning when we could get out of our garage. They promptly answered our call and found a way to squeeze us into their busy day immediately. Their communication and customer service was excellent as well. I would highly recommend them for your next garage door need. Thank you!!

Ry
Review №28

Had a garage door opener installed. The employee was on time and did a good job communicating the process. Opener was installed quickly and thus far we’ve had no issues with it.

Se
Review №29

Weve always had great experiences with Overhead. Fast service and very friendly.

to
Review №30

Overhead Door did a great job on installing my two heavy duty openers. Jeff my installer tuned up the doors and completed a professional install. Matt and Tim at the home office kept me informed on timing and billing. Thanks for the great support!!

Ly
Review №31

They came the next day and called first as requested. He was here for maybe 30-40 minutes and my garage door is good as new! Maybe better lol

Wi
Review №32

Adam was great he fixed the problem right away, he had all the tools and parts on his truck and showed-up on time. I will gladly call him back for any garage door problems,

Li
Review №33

Very quick to respond and fix our garage door. Prompt and affordable in replacing parts of our garage door. Would definitely recommend them to anyone needing services!

Ka
Review №34

Brad (sales person) and all of the workers were very thorough in the explaining the entire process. Answered all of our questions. All of workers were very professional.

Ma
Review №35

Five stars! Great company to work with! The repairman was at my home the same day and straightened out my garage door situation in under an hour! Great service, and also a very nice experience!

ja
Review №36

I was in need quickly to get my garage door fixed as my truck was stuck inside. Very friendly staff and helpful ! Quick to respond and flexible to even come back as I was not home the first time they stopped by.

Ta
Review №37

They were able to show up the same day I called. The service guy was very nice, took care of my issue in a timely manner and was on his way.

Lo
Review №38

We needed to replace the powerhead on our 17-year old garage door opener purchased from Overhead Door. We received a reminder of the scheduled service date and time and the installer arrived right on schedule. Jeff G. was courteous and explained the work to be conducted. The new powerhead, transmitter and sensors were installed in short order. Jeff then went the extra mile and lubricated the rollers and hinges on the garage door and programmed both our vehicles to communicate with the powerhead. We were very satisfied with the service provided and glad to give a five star rating.

Jo
Review №39

Efficient and fast. Very pleased with the work.

Am
Review №40

I’m a happy customer of the Overheard Co. It has friendly and knowledgeable staff members - Thank you

Ba
Review №41

Overhead Doors was professional in helping when I needed them. There was no hesitation on their part to come help me.Their products are high quality for a fair price. The employees came in on time and did what needed to be done.I would recommend this company to any who ask.

St
Review №42

Overhead Door was very efficient and professional in their job. It was diagnosed and fixed in just a very short time. Would rate them A++++ And recommend them to anyone with door problems.

Pe
Review №43

Excellent service. The wait to get a new door opener was less than a week. It works perfectly and I highly recommend them. Very professional.

St
Review №44

We like our new door, and the people were very professional. Thank you.

Ca
Review №45

Service was fantastic. Overhead sent someone same day I called and got the product ordered right away. Called a few days later and came to install the garage door opener. Will definitely refer to friends and family.

Ma
Review №46

Called on a late afternoon as we had been having problems with our sensors not responding. They were able to come out the very next afternoon, diagnose the problem right away, had the needed parts on the truck and fixed everything within a half an hour. Plus, he lubricated the track AND programmed my garage door opener in my van! He was very professional and absolutely made my day to get things that had been not working well for too long! Absolutely recommend them for all your garage door needs!

Ou
Review №47

Tim and his team were great to work with. Knowing that my garage door was stuck open, they worked quickly to fit me in. The service technician was very professional and knowledgeable. He worked quickly to diagnose and resolve the issue and went out of his way to grease and check my other 2 doors as well. Very pleased with the excellent service. Will call on them again without hesitation.

Mi
Review №48

Middle of the day. My warehouse door wont close. Wide open and the heat is on. Not exactly a warm day. I called Overhead Door. They are busy. Maybe tomorrow. I explain my situation. A guy is here in 20 minutes. Very nice and knowledgeable guy. Fixed it. Problem solved. Couldnt ask for more.

Ju
Review №49

Love this company! Very customer oriented and superb professional installation

To
Review №50

Quick and professional. Great service!

Ar
Review №51

Excellent service & repair - very reasonable pricing!

Bo
Review №52

Overhead Door has taken care of us for years! Always on time. Always fix any problem swiftly and well. Price reasonable. Their people are great.We highly recommend them! 5 star! Im too old to know how to include picture, but I am really handsome for my age!

Mi
Review №53

Overhead Door was great to work with. They ordered my door over the phone and called as soon as it was in to install. Installation went smooth and was done quickly. Attention to detail was demonstrated the entire time. While at my house they also took the time to adjust and lube my other door. I couldnt be happier with them!

Em
Review №54

I would highly recommend Overhead Door to anyone...they were quick to respond to repair request and fixed our garage door issue quickly- the young man who called on us was professionally and knowledgeable...

Ma
Review №55

Called at 9am to request repair to garage door. Arrived home at 5pm. The garage door was repaired! I sure didn’t expect that quick of service. I really appreciate the fast and professional service provided!

Tr
Review №56

I’ve had to have two separate call outs over the last four years. From the office staff, who are very personable and professional, to the two gentlemen who came to do the repair work, everyone I’ve dealt with at Overhead Door are outstanding. I definitely recommend them to everyone I can.

Ch
Review №57

A repair technician came out the same day as our accident and fixed the garage door which looks good and is working well

Je
Review №58

Fantastic company with impeccable service! The tech showed up on schedule, the repair was done very quickly and everything was cleaned up as if he was never there. A+++++

Je
Review №59

Adam and Cole arrived on time as scheduled, their work was efficient and professional and they cleaned-up the work site upon completion. I would recommend this company and their employees to anyone looking for experts in this business. Brad Wright was prompt and courteous in returning my phone calls whenever I needed to check the status of my order.

ma
Review №60

They communicated immediately when they realized they wouldn’t arrive when planned, which is awesome since many businesses do not feel strongly about communication. The technician did a great job and had to return to complete another aspect of the needed maintenance due to supplies being used at previous location. This maintenance was prompt and his return was quick.My experience has been different with other organizations I’ve tried to work with so this was not only refreshing to see a business that cares about communication and promptness, but also pride in their work. I would absolutely recommend this business to everyone!!!Great job!

Au
Review №61

Just had a new door installed on my ollllld garage, and I could not be happier! Despite being quoted a January 2021 installation, the door was installed mid-December, just in time for an icy snowstorm to hit the next day. There were no surprises from quote to installation. The expert installers walked me through the door and how it works (sensors, disconnecting from motor, etc.). I am so happy and excited for this darn thing! Also, the door is true to the color you see in the PHYSICAL SAMPLE, not the brochure. So happy!

Be
Review №62

Super good service. Friendly, knowledgeable. Went out of their way to fix a competitors door when the competitor said ‘not our problem’.

Co
Review №63

Overhead Door installed new garage door operating systems and keyless entry for our home. They were fast and friendly and I would definitely recommend them to others in the Chippewa Valley.

Ry
Review №64

Had two new doors and openers put in. The whole process was great from start to finish! Brad was great to work with and the communication was top notch. Jeff did a great job on install and overall very pleased with the finished product!

Ha
Review №65

Extremely helpful and pleasant in solving a computer connection with our cars and the garage door opener.

Kr
Review №66

Outstanding service and very prompt. Will definitely call them again.

Ge
Review №67

Very satisfied with whole experience. We had a few other projects going on and were just looking to replace our very old, not working, heavy garage door with the least expensive option to get by for a couple years. They tailored to our needs and found exactly what we needed. Install was quick and finished product looks and operates very good. Would recommend Overhead Door Company to anyone looking for a new garage door.

Tu
Review №68

Great people. Very easy to work with.

ja
Review №69

Great service! They came the same day I called, and took care of everything I asked for. Service technician had great workmanship, and was friendly. I will call them back if anything is needed in the future.

C
Review №70

Overhead Door has always had great customer service and fast. They are my go to people by far.

br
Review №71

Went very smooth, in and out in an hour!!

Br
Review №72

I cannot believe how much quieter and smooth these openers are vs my previous LiftMaster openers. They have bright LED lighting that operates on motion sensors so no more “dark garage” experiences and we appreciate the additional functionality and security associated with the use of the OHD Anywhere app as well. Thanks Brad Wright and team!

Li
Review №73

Fast service, quick repairs and good prices. We are very happy with the service we received from Overhead Door Company.

Pa
Review №74

Brad and his staff treated us like gold. Very honest, prompt and did fantastic work! True craftsman of their trade!!!

Ro
Review №75

So far Im impressed with the speed and quality of Overhead Door companys work. They came the next day to check out our door and fixed it a few days later. My wife said both of the employees that came were super nice and thorough. Its so wonderful to have a garage door that works. Thanks!

JI
Review №76

Got it fixed quickly and efficiently. Never worked better. 3rd door spring replaced. Is it common for them to break every 10 years or so. Anything that can be done to help them last longer or not break?

Lo
Review №77

Brad was great and the install guys (didnt get their names) were, too. My only ask is that they be more careful with stray screws. I picked up a handful from my garage floor. I hope I didnt miss any that will end up in my tires.

Ch
Review №78

Excellent customer service. Dan Called ahead to make sure someone was home. He had the job done in no time. I do not have the tools to do it that fast. I have had them come fix a spring this past winter and same thing...a job well done...very professional and out going

Co
Review №79

Quality of door and installation was amazing! Technician was friendly and professional. Beautiful door and install. Sales process was easy and educational on all options. Would recommend to anyone looking to purchase a door or needing service.

Ha
Review №80

The technician was professional, thorough and solved the problem in a timely fashion! Highly recommended!

Pa
Review №81

We have had their door since our house was built 23 years ago. We have had Jeff from Overhead service our door twice. We have had great customer service and good prices. I never worry knowing I can call them and they will take care of us! Highly recommend them!!!

Ci
Review №82

From sales to installation everything was fantastic. Quality products. Friendly staff and ALL very knowledgeable!!

Ko
Review №83

There was some miscommunication between the estimator and the service tech over what was to be completed, and they did less than I expected. It was frustrating, but not a major issue as I am capable of doing the leftover work myself (installing a new overhead opener), I am satisfied with the work that was done (shortening/lowering the overhead tracks and correcting installation errors made by the previous owner/installer) and would use them again if needed.

Ri
Review №84

With our garage door working again I have to say that Overhead Door Co. of Eau Claire did a great job. They were professional and friendly and at the end of the job it was complet.

La
Review №85

The Overhead Door Company of the Chippewa Valley was wonderful! They came out to assess our broken garage door very quickly and provided excellent ongoing communication. They sent a technician out to temporarily fix the door while we awaited the arrival of our new one. this was a huge relief in the middle of winter and we have never appreciated a working garage door more than at this time! When we were deciding on colors, they drove out samples so we could see what they looked like next to our house color. I would highly recommend their entire team. Not only was the service excellent but the finished product looks fantastic.

Ch
Review №86

Great service. Responsive, friendly and did awesome job of cleaning the site. Very happy with quiet working sound of the 1000 belt drive.

Mi
Review №87

Very easy company to work with. Put new doors on my very old and out of square garage. They look and operate great!

Me
Review №88

One of the cables on a garage door broke. They were able to come the next day and repair it quickly and well! Highly recommend.

Je
Review №89

Excellent quality workmanship

Je
Review №90

Good folks, no baloney, just good service, customer respect and honest information. Some might call it old-fashioned service!

wi
Review №91

Wow ! Called on a Tuesday and garage door was up and running by Thursday morning!Super polite!Super efficient!And even notice a bird nest in my garage heater, that probably saved me money, or even the possibility of a fire in the fall .Will be spreading the word .Great job guys !

Ka
Review №92

Dan did an amazing job installing our new 3/4 h.p. opener. He took the time to explain how everything works and was very professional as well as helpful! Will be recommending your company to everyone in the E.C. area.

Di
Review №93

Great job during. Below 0 tempatures

D
Review №94

Very responsive sales agent, easy to work with, good communication. Installation of my 3 wall-mount garage door openers occurred on the scheduled day, and the installer/technician did a thorough job. They work great, so far.

Be
Review №95

Just got my new Overhead garage door installed. It’s beautiful and the next thing I noticed is how quiet it is. I’m so happy that I went with Overhead Doors.

Ju
Review №96

Service was next day. I wasn’t there when installed but work was completed timely. Just love the door opener quiet function. Thank you so much Overhead Door!

Jo
Review №97

The doors and the openers were installed by a gentleman named Matt Larson. He is a very courteous and efficient employee. The doors and the openers were exactly what I wanted and the install went so quick. He explained things to me in language I could understand which is very much appreciated! This is the only place I will go for my garage door and opener needs. Thank you Overhead Door Company of the Chippewa Valley!!!

Mi
Review №98

No pressure, knowledgable sales people, professional, courteous installers, and high end doors!

Bo
Review №99

I was so impressed the guy got there and was able to tell us immediately what was wrong and it was repaired in 15 minutes. Would highly recommend using overhead door.

Em
Review №100

They were easy to communicate with and were happy to answer any questions we had. Installation of the doors was quick and they did a wonderful job. All details were taken care of and were done well from the wires to the sensors to the tracks and placement of door openers. Thank you! Job well done.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4901 Lyle Ln, Eau Claire, WI 54703, United States
  • Site:https://overheaddoorchippewavalley.com/
  • Phone:+1 715-874-4565
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
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