Didnt know they existed. Great selection of products.

Completed both mower and snowblower maintenance in two days! Well done guys!

Great place to shop. Have a very good line of spare parts. Found a part that I couldnt find anywhere else. Thank you

So quick, easy, and good value getting my mower fixed!

Randy and staff were very honest and helpful to us (before and after our purchase). Its vital to have trust in a company with quality investments.Thank You!Loyal Customer

Very knowledgeable associates at the store. For estimated repairs the final price was almost spot on. Great job!

Great staff. Knowledgeable and very helpful. I love shopping here.

Nice place to order parts or have your lawn equipment worked on. Pricing is fair and not overly expensive for the area. They cant order parts for everything but the staff can point you in a good direction of what you can do. They are friendly down to earth people that are knowledgeable about many various brands of equipment. Highly recommend!

Excellent customer service. Always courteous and knowledgeable

We have bought a lawn mower, snowblower and trimmer from here and everytime the staff were knowledgeable and kind when recommending equipment. They also hauled our old mower away for us. Great Toro equipment at good prices.

Great service friendly people willing to help

Top notch staff that you can count on!

Randy is very helpful and great service.

Fast and friendly service. Quick turn around on repairs. Warranty support was appreciated.

Very happy with our purchase. Excellent service.

Honestly. Ive been there for years. Ive gone through lots of lawn equipment. Probably my fault, mostly. They do a great job. Good service. Good warranties. Always knowledgeable and excellent to deal with.

If you dont have a model number dont bother calling them they will not even look this is happened to me about six times calling them very poor customer service

I purchased a new head for my line trimmer. The employee told me if it isn’t right or didn’t work to bring it back and he would exchange it. So I went home mounted it on my trimmer and tried it. It didn’t work. It was completely differently than what I had so I took it back to exchange it for the right one. They said that they couldn’t exchange because it is now used. How am I supposed to know if it’s going to work or not if I don’t try it out? At that point the employee began to insult me by saying I didn’t know how to wind the line. Ive been winding line and using trimmers for over 30 years. Please don’t waste your time or money at this establishment. Nobody deserves to be treated this way.

Couldnt be happier with the experience and service for all the parts I needed they either had them in stock or ordered them and if i couldnt find a part number I needed I can always trust eau Claire lawn equipment to find what I need

Our go to place for chainsaw sharpening

Great customer service and exceptional work. I take my walk behind mower and snowblower here.

They were very friendly and helpful

Excellent customer service!

I needed a chainsaw part, they were very helpful and they have a line up of chainsaws not just 3 to choose from. They sell a variety of things in their or can order it in.

Sense of urgency, attention to detail!

This is the best place around for lawn equipment. Great service and good sales people as well.

Its a great place to hide, when out on your runs. Kind of difficult to find, as there is only one way, in and out. More knowledge is available here, than many of the competator stores. It can take awhile, but if you pay in advance, they may order old parts for you. Overall good for parts, if they can somehow obtain them, but many parts for older equipment, they do tell me are obstelte, so we may have to find elsewhere. I would recommend this store ...

Very good for parts

I have been a customer of Eau Claire Lawn for years now. I have always thought I have been treated fairly and efficiently. What I like best, is that you have your equipment picked up and dropped off for a small fee. It sure beats hooking up the trailer on a 10 degree day and carting it down there yourself. I would recommend their services to anyone. Thanks!

Went in for a quick service on my chainsaw and the guy at the counter was very helpful and made the quick fix himself. Taught me how to prevent my problem in the future and the fee was minimal. Ill definitely go back for service and new equipment when needed.

I have used all my patients with this place, I have tried to remain calm, but this company is pathetic.brought my mower in this winter for an intermittent issue with the recoil. I made sure that the service writer knew that it didnt happen all the time.I picked up the mower and they said they lubed it as it was all it needed... i thought that is odd, why does a string need lube?? oh well it worked... 3 times, till Memorial day weekend, it didnt any more. I called the following Tuesday as Monday was Memorial day. Called around 8 left a message as they were busy, got a call back around 10, figured out they would not come get my broke down mower, so i would just buy the part. I called and left another message once i got the information i needed off the mower for the part needed. that message was left at 12:15 at 3 i called back and Joe said the order went in, but they would order it tomorrow... I asked for my money back from when they serviced it the first time and they said oh we didnt spend ANY time on the recoil, not even 5 min said Joe.Avoid this place, they dont have time for you.

Fast and respectful

Very courteous staff. Very knowledgeable about their equipment and great deals. The parts department was very helpful and took the extra time to search for your part. Highly recommend

Outstanding customer service.Parts department is on point.IF They dont have it they can get it they can cross-reference itby golly they will find it and save you $Look NO further . They got you covered

As a female coming in for a belt my husband needed, I was very pleased how everything was run. I did have to wait my turn but everyone seemed very knowledgable and helpful. They took the time to look up part numbers, show how to run a new purchase and even took the time to look at all the options with their customers. We are going back to purchase our next lawn mower there. Cant beat small business customer service compared to any large box stores.

Had the stihl parts need for saw.

Ok

I brought in a string trimmer to be serviced, the staff was knowledgeable and friendly I did however have to wait for about 20 minutes in line. They fixed my trimmer ahead of schedule, but when I picked it up I had to wait even longer in line then when I dropped it off. The cost was a bit on the high side I felt but within my expectations. Would have given a 5 star if not for the long wait in line.

Friendly staff. They were very helpful explaining riding mowers. For sure I would recommend this place. (I have not purchased anything here yet, but staff was very helpful)

Friendly staff, very knowledgeable. Very affordable prices for quality products. Will definitely be back.

Always a problem solver, good people and great service.

Always helpful. As a professional, its important to keep our equipment running. If something breaks down, they do what they can to get it fixed asap. And thats all we can ask for!

Bought a lawn tractor. Low pressure and knowlegable salesman. Great Toro product and the fact that nventory is kept indoors were selling points for me.

Great knowledgeable people...shop local

Good supply of spare parts. Kinda pricey.

Nice store for lawn and garden equipment. They carry Husqvarna, which is a brand I really like. Helpful and knowledgeable staff.

Friendly and super knowledgeable staff. Wide assortment of products and tools for everyone, professionals to hobbyists. Definitely recommend.

Fair prices, friendly personnel, top notch service

Cant say enough good things about them. I have a lawn care business and all my mowers and equipment come from there. Jason is a wealth of knowledge he knows everything about lawn equipment you would ever need to know.

Very great service from staff, great selection of products, knowledgeable people around if you have questions about something, great location. Cant believe corporate is going to shut them down, best in the area to find a deal.

Great customer service and huge selection of lawn and garden equipment. (i.e. lawn mowers, chainsaws, weed eaters, etc.) They have a wonderful service department and just about any small engine part you can think of to fix your mower or snowblower etc. They are knowledgeable and willing to give advice on repairs too.

Always helpful! Very knowledgeable staff.

The stuff you need if youre looking for quality Sales and Service

Always great to work with them! Sales and service is superb and would recommend them completely without reservation.

Excellent knowledge and zero pressure sales. I like what we got for our money.

I have them service my Chem Master Carpet Cleaning truckmounted Cleaning units engines and they are knowledgeable and have great customer service.

They have lots of good equipment but in my experience anyway they are not terribly helpful unless there is something in it for them. I have a string trimmer (Stihl). The pull start rope broke. I went in to buy a replacement rope and tried to get a little advice on the procedure for changing it. The sales person barely looked up - would not give me even a hint as to what would be helpful to know in performing the work (I tried to engage him but got nothing). I got it fixed - finally - but had a terrible time with the spring which could have been completely avoided had the clerk suggested completely unwinding the spring before removing the mechanism (the spring is hidden under the mechanism and you wouldnt know this unless you have done it before). 1 minutes worth of advice would have avoided an hours worth of trouble getting the spring reinserted. I know they make money doing repairs, but sometimes a bit of goodwill pays far more dividends down the road - I have always kept this in mind in running my own business - the clerk must not have gotten the memo.

Purchased brand new snow blower because the salesman did his job and sold me on Husqavarna. I used the snow blower that year and the next. I store it in the winter. start of the 3rd season i noticed oil dripping. Called them up said its a common problem with that model and typically Husky will cover it.Well i missed the warranty by 2 months of a problem that is well known. NO HELP stuck with 120 dollar bill. This year its dripping oil again. I called they said they only have a 90 day warranty on their work but i can bring it in again for another 120. DO NOT GO THERE! I have used this blower at the most in the 3 years 30 times and it leaks oil like a siv. just a joke.

It was Awesome as always,They have always gone out of there way help me with whatever I need

Great job with my used riding mower maintenance and updating with parts. I keep coming back.

Very informative salesperson, answered all of our questions. Great service.

Sold me a real piece of 💩. Wouldnt fix the problem, pretended it wasnt there and refused to give me a tenth of the value in a trade-in after ONLY 30 days. One of the reasons brick and mortar cant compete.

Go-to source for small engine parts in the Eau Claire area. Dealer of the best brands in lawn & power equipment.

Great people.

Helpful even when they didnt have the parts I needed

Friendly staff, very helpful.

Great inventory, very friendly folks!

The last two times my family has tried to get parts from this business the person working just said go on the internet to get it and when my mother said she doesnt have a computer, the person working said, well i guess youre out of luck. And he wasnt even doing anything.

They usually have anything you need for outdoor power tools, but a little pricey.

The service was great!!! They were 5minutes from closing and they didnt care they told us to come in and they helped us no problem!!!

1 day service on a small engine repair!!!Absolutely happy!!!!

Ive bought several things from these guys. Knowledgeable and friendly.

RUDE, RUDE, RUDE, every time we have tried to purchase parts here. Keep trying to buy local here but they can NEVER help getting us parts and always make a big deal about getting ANY parts. Sick of the rudeness and sighs from theyre parts personnel. All ways end up having to going elsewhere to purchase parts w/out problems. DONE WITH THIS PLACE!

Have all the parts ypu would need

Good service.

Knowledgeable salesman, quick service, highly recommend..

Great service..

Very helpful!!

Fast and reliable service

Nice people

Service kinda sucks

The best

Ok

0s

Great service, quick turnaround, and no pressure salespeople.