Used to shop here often, but it appears all the good people have left. Everyone in the shop has a terrible attitude, and cant be bothered to help or give pricing on items that do not have a tag. Just an overall bad vibe. Mark Stevens is also a massive gear shill for particular brands that he has a vested interest in. Whether or not this is monetarily driven is to be determined, so Id steer clear of him.Additionally, Arnzen has participated in COVID-19 price gouging. Granted the prices of materials and ammo have gone up, the operators ask for obscene amounts of money for items that can be had by other online retailers for much less.This place has really gone downhill. Avoid.UPDATE: As you can see in Marks response, he only cares about his reputation. The guy is heavily involved in brands and fails to disclose that relationship. SAD! Also, WaybackMachine confirms you started price gouging, cant ignore that.Mark is a SHILL (an accomplice of a hawker, gambler, or swindler who acts as an enthusiastic customer to entice or encourage others). Hes proud of taking your money and not maximizing value. AVOID! AVOID! AVOID! Terrible salesman.Also why would I be in your system when I pay cash? Get a clue Mark.
Purchased a new handgun from them and it couldnt have been smoother. the young lady that helped me was very knowledgeable about the gun they had on premises and was very helpful, plus there was no pressure to buy. I looked at a few different guns and she was patient the whole time plus I had my 2 young grandkids with me and they had no problems with younger kids there, which is nice. they had all different models and calibers of guns in the store also. overall I had a great experience with them and I will be going back for all my purchases from now on.
Would give ZERO stars if possible. AVOID! I bought a used gun from this store and it didnt work at all! When I emailed them, they essentially said that I should have known what I was getting into when purchasing a used gun. Describing the service I received as rude and unprofessional is frankly being charitable. Mark, I hope you understand the massive karmic debt youre taking on conducting yourself this way.
ONLINE PURCHASE.So I actually skipped this company 3 times because I knew I was making an online purchase and the website seems a little less modern, which always puts me on alert. I couldnt find what i was looking for anywhere else so I said worst case, Im out 300 bucks. Ordered my shotgun parts, emailed right away with info. Emailed a few days later my stuff was on delay due to waiting on a part. Staff replied to my email super promptly so I diddnt figure this was a scam. Emailed confirmation of shipment and arrival of everything I wanted. Plus a not even asked for discount for having the delay. If this company sells it online, I will be shopping here first. I really felt like I was in good hands. Dont be afraid to share my experience and skip any hesitations over the web page.Thank you guys!Ryan
The staff there were extremely helpful. I found exactly what I needed. Great atmosphere.
I’ve bought numerous firearms, optics and knives from them. They’re top notch for friendly environment, very informational sales staff and typically a solid selection of high end equipment. If you’re in Eden Prairie this place is a definite stop.
Ordered a toy on the phone at closing. Matt was extremely helpful and knowledgeable about my item. Was shipped next day in the AM. Top notch vendor with excellent employees. you cannot go wrong with Arzen Arms
Dont waste your time here! Tried calling multiple times to inquire about a specific product their website says is in stock. Never got an answer, left vms as instructed, my calls were never returned. We live 45 mins away, & its happened before, where we travel to the store because their site showed in stock, only to get to the store and find out its in stock in the warehouse, not actually in store. Im not going to drive there to have that continue to happen. Just answer your phone, its the least you could do while trying to run a business, or maybe actually return the vms. No worries anyhow, were no longer customers of your store. I was able to order what I needed at a better price. We wont be calling again.Do yourselves a favor and look elsewhere. You can always find what your looking for at a better price than arnzen will offer.
Arnzen Arms has an extremely friendly and knowledgeable staff. Their prices have not gone up with current events and continue to be more than fair. I have always had a great experience buying from them and find it worth drive from the other side of the cities to continue supporting them.
Nice place but I have had mixed reception here. I think most of the staff are very helpful. There is one who speaks in a condescending tone and manner. I think they know who it is. I like the store and it’s in my neighborhood. I will avoid this employee in the future.
Great experience here. Walked in 30 mins before close and was treated very well despite not knowing exactly what I was looking for. Seemed like the price I paid was competitive compared to other local shops/online retailers, so that was appreciated. I’ll make sure to stop back again if they have what I’m looking for in stock in a couple of months!
Customer service is wonderful! I had gone into their store as a new shooter just to learn and get info. I ended up staying and listening for over a half hour. I wasnt even going to buy anything that day and they didnt care, they were sincerely happy to make sure I was able to learn and were even giving me recommendations about other products. For how well I was treated I would definitely recommend to anyone who wants to talk to guys that truly know what they are talking about and do it in a friendly manner. I will for sure be buying from them!
These guys are super knowledgeable, super polite, and the prices are good.No one here is pushy or will try to bait you into buying a ton of extra stuff.Overall great experience. Thanks, Arnzen!
Customer service on the phone was consistently rude and confrontational. Service at the store was equally bad, but for other reasons. They must work on commission, because if youre just there for a transfer, you are not a priority. Plus, 40$+tax for a transfer. Ill be going elsewhere next time. *Edit* Got a call from a Mark to follow up, and did change my review to 4 stars to reflect my appreciation. Didnt have an awesome first interaction with Arnzen, but now, may try again.
Staff was helpful and to the point. The inventory was nice quality stuff. They didnt have entry level optics which is what I was looking for this time.
The staff was very knowledgeable and courteous. They took the time to explain things to me in a very polite way. As a novice, I’ve been to a few shops in the area where I was talked down to. Definitely not the case with Arnzen. This feels like a family store and I definitely would recommend doing business with them.
I couldnt be happier with my experience at Arnzen Arms. Im in Florida and found a very hard-to-find pistol online at a shop on Minnesota. Matt was extremely helpful and put me at ease with buying from a place Ive never heard of and couldnt visit. Arnzen shipped my gun out almost immediately after getting the FFL paperwork from the shop here in Florida.. Buy at Arnzen with confidence! Thank you for all of your help! If Im ever around Eden Prairie Ill definitely stop by!
What a great place and a great experience! Ive been in the market for an inexpensive (but not cheap) 9mm for a few months, and have found the options in stock few and far between. I checked their website last night and found exactly what I was looking for. Paid online, and picked it up the next day. Everything was incredibly smooth, the people were professional, and it was probably the nicest firearms store Ive ever been to. Thank you!
Wandered around the store and people there were quite helpful. Not in the market for a new shotgun as I was looking for a specific choke removal tool which they had, and left a happy camper. Once I jump back into the market and need something new, Ill definitely be back.
Stopped in during a a heavy snowfall instead of heading to cabelas like usual, the guys there were super helpful and full of knowledge. They had the exact hand gun I wanted for Christmas for my wife. I’ll definitely be a life long customer and will go to them for all my firearm needs!
Always friendly dont feel unwanted like in some shops!!
I have purchased several firearms here and each time the staff have been wonderful to work with. On one occasion staff directed me from a new 1911 model to a consigned one as they felt it fit my needs better. That really impressed me. Later when I added red dot sights to the same gun, they discounted the install cost due to not being able to fit the recommended sight to my gun and having to substitute another. Hands down my favorite gun store!
Stopped at noon Nov. 25. Apparently now asking if ammo is available is inappropriate based on the snotty attitude of the two guys behind the counter. I prefer to support local businesses but since I can shop at other places without burdening the staff, Ill take my money elsewhere. Get these guys some customer training!
Bought a gun through their website and picked it up in store. It’s a great shop that carries all that you would hope for in a gun shop.Most importantly the staff was great and very nice. This isn’t something I’ve come to expect at all gun shops. They were very helpful and knowledgeable. I will be driving across the cities to work with them again.
Top notch company with outstanding customer service!! We had a small issue with an item we bought. Jason reached out to me immediately and went above and beyond to resolve the issue. He sent us a replacement and he shipped it with expedited shipping! The level of communication, professionalism and dedication to customer service is bare none. Arnzen Arms will definitely be our go to place for all of our firearms and related equipment in the future!
So I was recommended here by a good friend. That already gets a vote of trust from me. I went in and a lady quickly came to help us. She asked to see my permit before letting me handle any guns (a safety measure I appreciate). She wasn’t too talkative, but everything she said was polite, professional, and friendly. Prices were lower than I expected and the store was laid out nicely. Don’t think I’ll go anywhere else for a new gun anytime soon.
Stopped in here as a first-time buyer. Went in a bit overwhelmed, but the employees at this store were friendly, helpful, and incredibly knowledgeable. The employee helping me out showed me a variety of great options for what I was looking for, and was patient with me even though I was a beginner and asked a lot of questions. Wish I could remember his name so I could personally give him five stars! The shop was clean, had great variety, and even had a cute dog walking around and greeting everyone. I left the shop as a proud owner of a CZ P10 to conceal-carry and will definitely be back!
Great service. Great prices. Knowledgeable staff. Highly recommended.
Ive been an Arnzen Arms customer since they opened. Recently purchased a Sig P365XL from them. Took it to the range and found that the slide release wouldnt work. It wont work on an empty chamber, with a magazine inserted, or with a loaded magazine inserted. Called Arnzen and a nice lady said bring it in, that Arnzen would send it back to Sig for repairs. I arrive at the store and two gentlemen behind the counter proceed to tell me I should just slingshot the gun but if it bothers me I could get a gunsmith to fix it - on a new gun, purchased from Arnzen Arms. I will never enter this store again!
I think this is a beautiful store they have a great selection and its big with alot to see. For the first time in my life I felt targeted. I was followed throughout the store no matter what I looked at I was watched. I had the guy help me and I didnt even look at prices I was so uncomfortable that I bought my stuff and left. I wont be returning it was expensive as well. I am not a person that uses my race to feel like I am being attacked but no one else was watched.
I love this place they always have the best products and they have very nice staff.
Great staff. They knew i wasnt in there to buy, just there to browse, but i still got great customer service from everyone. Every employee in the shop asked if they could do anything for me. Great service.
Great service! Very knowledgeable.
By far the best gun shop in Minnesota. Extremely knowledgable and passionate staff who will do everything they can to get you exactly what you want even if you dont know exactly what that may be. Ive made dozens of purchases there since they opened and never had anything but the best experience I could hope for.
Nice selection, weve been here many times. But couldnt have been more disappointed with the service. My wife (who owns more guns than me) and I walked around for 15 min looking through all the display cases and didnt even get a single employee to acknowledge us as 4 of them stood around the desk chatting. Didnt see what I wanted anyway. Maybe next time.
Easily my favorite shop in the Twin Cities when it comes time to purchase a firearm. The staff have always been attentive and helpful - without being pushy. The shop itself is well laid out, clean, and well stocked.Having a dog as a greeter never hurts, either.Thanks again!
EDIT: Increasing my rating to 4 stars, up from 3, thanks to the ammo selection. They carry some stuff I rarely see on store shelves. Prices are good for a brick-and-mortar shop.It used to be one of my favorite shops, but it seems like prices are up and variety is down lately. The handgun selection is decent, but it is still confined to a handful of narrow vertical display cases. I preferred the old layout with the ammo and cash registers in the center. It seemed to allow more space for inventory than the current one. I havent seen as many carbines, lever-actions and other non-AR styles rifles on the walls lately. Its like Christmas if modern sporting rifles are your thing, but the selection lacks variety for the rest of us.Prices seem less competitive than they used to be. Ive actually seen some (new, current production) guns priced above MSRP. Not sure how that works.Staff members are friendly once you have their attention. That can be tricky depending on when you go in. Ive seen multiple salespeople chatting up a single person while other customers went unassisted. Other times they seem rushed despite the shop being practically empty.I wish the site had another filter to differentiate between items available in-store and ones that are in stock at the warehouse. I also wish it actually worked to sort by price.Still a good shop all things considered, but I think theyve slipped from what they used to be.
Happened upon this store by mistake and ended up buying a suppressor. Very nice place, friendly and knowledgeable staff. Barron was great to work with as well as the rest of the guys in there. Will be back.
I stopped 2 weeks ago, got greeted right away. I know very little about guns, Hans came over, we went over a few guns that would be best for me. I left, got a permit and went back last Friday 20 minutes before close. Ran a background check that was taking too long, found myself waiting for results after closing time. Chatted with most of them staff, very friendly team, men and women. Background came back delayed, I was told 3 work weekdays, theyd give me a call. I got a call today Monday instead of the expected Thursday. Walked in and left 25 minutes later with the gun. Very courteous, prompt and knowledgeable staff.
Went here on the 7th Jan 2017 to pick out my first firearm to conceal carry. The staff is very nice and takes their time with each customer which is great. Having patience is also key. I believe the person who helped me was Steve who made my entire experience there as pleasant as possible. Walked out with a new Glock 19 and they even installed the night sights and ZEV starter trigger for me (Thank god, Im clueless). Recommending this place to my friends and anyone who reads this.
Incredible customer service and selection!
A lot of guns.
When I entered the store, I was greeted and helped right away. The gentlemen that helped me was friendly and knowledgeable. He didnt try sweet talking (as noted from another customer review and Im glad he didnt) and got me what I asked for. He was also very helpful in giving me suggestions when I asked, such as ammo and cases. Paper work was smooth and fast. This is the first gun shop Ive been to in MN and its definitely where Im planning on buying any future firearm material to due their customer service.
The staff is top notch and the inventory us amazing, more geared towards the serious competition shooter then the budget buyer. They do carry some entry level options but their focus is definately on the higher end guns.Ammo prices are great and the special order turn around is super fast!
I went to Arnzen Arms today with my father in law who was visiting from out of town. When he is in town we like to frequent the local gun stores. I have never been to Arnzen, I have only called them to inquire about ammunition. When I called, I asked about 5.56 ammo and the person who was helping me acted very rushed and told me he wasnt sure what was in stock. I chalked this up to them being a new store and limited ammo supply across the country. On our visit today 4/13/13, we walked into the store when only a handful of customers were present. There was a young lady and a young man behind the counter while we were looking at the cases. Both looked directly at us and didnt even extend a simple courtesy of saying hello. In my experience with my business, it is understood that you greet your potential customers. Obviously they did not need our business. As we perused throughout the store, these same two employees walked past us several times without acknowledging us. This issue is minor but customer service goes a long way and I will be doing my business where it is appreciated and I am welcomed. They have the showroom set up beautifully with a great supply of weapons and accessories, now they just need a lesson in customer service.
Purchased a handgun, handgun doesnt shoot straight, called and they told me to bring it in, got there and they told me to just figure it out. Waste of time
Jason and were so helpful! The shop was organized and clean as well! Our family will be back for our future firearms needs and we look forward to referring friends and family for their needs as well.
I find this place to be overpriced and low ballers if you’re looking to sell a gun. I like that they have consignment for an additional option though. The guy I talked to about doing consignment was nice and knowledgeable. The blonde girl however was not. I got the impression she thinks she’s pretty special, but guess what...you work at a gun store. It’s nothing special!
Ive found this to be the best shop around. Jason and the staff have always been helpful and informative.With two boys competing in the high school trap league its really nice to have a shop that understands and supports those activities.
I am a first time handgun owner with little to no experience in firearms. The people at the counter were very sensitive to my questions and very knowledgeable. There are a lot of negative reviews but I walked through the door three times before I made a purchase and each time my experience was positive. As far as prices they are competitive for what they offer and they seemed to be a dealer of higher quality firearms. Ill definitely purchase from Arnzen again.
These folks are very friendly and informative. As a newbie, I had a million questions about which gun to purchase, about ammo, and accessories and always got great guidance. I never felt like I was talked down to and no matter how busy they are, I always am greeted. You can tell the employees love working there and are passionate about what they do. Their prices are also better than most places I checked. My first purchase was a great experience.
Ive never actually set foot in their shop. I was looking for a specific firearm that is no longer made and bumbled on to Arnzen through a Google search for the firearm. I purchased it immediately through their website. They called me the next day to check on a couple things and everything went perfectly with a minimum of effort. It was a consignment piece and was priced ridiculously low, In fact the same exact firearm sold on GB for $350 more the very next week. The condition was better than advertised and they got it out to Arizona in 2 days time. Without a doubt an exceptional shopping experience.
I am a Sig lover, so lets just get that out of the way. If you are the same this is the store for you. They have a massive collection far surpassing any store I have been in. However they still have a lot of other brands and models of each throughout their store. The staff is very friendly and knowledgeable of all firearms. Definitely will be refining my collection through them.
I worked with Jason G and can I say this guy knows his stuff?!? He helped me order a second Muzzleloader and really educated me on quality scopes. The scope mounting was flawless on both rifles and he kept in touch with me during the whole process from order to scope install to delivery. I cant recommend enough this shop. Clean shop, friendly people that know their trade, competitive pricing and quality service. What else does a guy need?
I visited Arnzen Arms at the suggestion of my son who purchased a Sig P238 after lengthy discussions with Mike at the store. I was impressed with Mikes in-depth knowledge of not only guns, but training, tactical training, and industry knowledge. I had made other purchases of guns at other dealers with mixed results, not that the service was bad, or I didnt have a good overall experience but ultimately the guns were not good fits for my purposes. I found that Mike was very specific in his questioning of my reasoning for needing a handgun and the uses to which it would be put. It was somewhat complex in that my wife and I will share a gun in the home. I am left handed, shes right handed with significant arthritis in her hands to limit her movement and strength. We wanted something very compact for carrying, but also very reliable and would fit the limitations noted above. Mike took all of this into account and recommended a handgun with a relatively light trigger pull, easy racking, and strong reliability.Since then, we have taken tactical training from Mike with excellent results and I recently took a renewal course for my conceal carry permit. The renewal course was far better than the original course in terms of the mindset one must possess when carrying, and god forbid the need to make a decision the use the handgun in a life and death situation.All in all, Im extremely impressed with Arnzen Arms and Mikes advice and training.
Really nice shop. The displays are very neat and orderly. Great selection of handguns. Helpful and well informed staff.
Ive purchased a couple of handguns from here and they have a great balance of value and selection nearly all range of prices. They even have great prices on ammo!Also the staff is super friendly and very knowledgeable. I definitely will continue to do business here!
They have a GREAT selection of both rifles and pistols, plus any & all the accessories you could possibly want! On top of their awesome product selection, they have a very knowledgeable staff led by a great Store Manager. If you have any questions regarding the purchase of firearms, they are there to help you through that process without any judgement...its just another business transaction!Now theyve lit that store so bright, its inviting to everyone! Get a gift, this Christmas, for your husband! Can you imagine his surprise, and glee, if you picked out a new piece of equipment for him! WOW! Best way to get diamonds/flowers as a gift from your husband, get him whatever hes into, whether its tools, guns, or a cool accessory for a gun he already owns! Either way, youre both going to enjoy these gifts!
I called Arnzen arms last fall and inquired about purchasing a new shotgun for some upland and mostly waterfoul hunting. I spoke with Jason and he was nothing but informative and extremely helpful to help guide and steer me towards what gun sounded like was best suited for me. He pointed me towards a Fabarm left handed semi auto shotgun and I couldnt be more happier with that weapon. I killed a ton of birds last fall took that gun to Ndak and Sdak over 6 times, not once did I have an issue with that gun. I then went back and inquired about a new hunting rifle for deer hunting as well. Once again, Jason and his team talked with me and were able to steer me into what fits me best. This time being a left handed tikka t3 lite and I was able to put down two nice deer last fall with that gun and once again had no issues and was very impressed with it. I would highly recommend Arnzen arms for any gun questions or purchases you are looking for. Im extremely happy with them and will 100% purchase my next gun from them.
Good selection but extremely overpriced, I find better deals on gunbroker and have it shipped. Knowledgeable staff and great to chit chat with. But I just come here to fondle the merch.
Awesome Place! The staff is very knowledgeable and eager to help you! The transfer fees are really low compared to other gun shops. The new gun selection is very good! They have parts as well... A++
I have now purchased 4 firearms from Arnzen and have been extremely happy with every trip to their shop. Every employee is knowledgeable and very helpful, as are the owners (who are usually in the store and just as willing to help as all the other employees) Mike the manager is a really nice guy and is the perfect person to take your permit to carry class from. Prices on guns are some of, if not the best in town. Selection is good considering the current market. Good supply of ammo and accessories too. All around great shop.
My sister recently went to this store looking to purchase a handgun, she has a good overall knowledge ... she was awarded sharpshooter through the Army. She is a polite lady and her being ignored and finally spoken to in such a degrading rude manner has lost 3 customers. Her, Myself, and my Coworker who suggested the store.
Stopped in on a Saturday was greated right away and asked how I could be helped. They didnt have what I was after so they ordered it and had it for me the same week on Thursday. Great service, friendly, and good prices. Will remain my first stop for firearms.
Bought my shotgun here about a year and a half ago, I absolutly love the gun! They were very helpful in helping me find the right gun for me. They showed me several options and gave me their honest opinions about them. I was able to walk away with the perfect gun for me. I will be back when Im ready to purchase my next gun! Which will be soon(:
Recently bought another pistol here. Very knowledgeable staff. They answered all my questions and then some. Great selection, great prices!! Ya you can find Better prices online. But buying online doesnt help keep a local gun shop open. Shop local!!
1 month ago I trade in a gun and they double charged my credit card for the new gun. If its a mistake, then the service is not pro.
I visited this store a couple days ago and was very impressed. Beautiful store with great selection. I have been to Gander Mountain on the other side of the highway, and will never shop there for firearms/ammo/accessories again (service bad and prices high). Arnzens service/staff and knowledge really impressed me, and the store was very clean and comfortable. They also had a decent selection for woman/youth shooters, and some hard to find firearms. A+
Found the shop from Gunbroker. Call in and gave them my CC over the phone(I do not like typing my CC over the net) Bought their Volquartsen pistol (10 stars too) about 2:00. Paper work was done that day and shipped the next with free shipping!!! I could not find a place to give them 10 STARS but would. Thank you
Stopped at the shop on our trip down from Duluth. Matt was very helpful in finding a rifle and optic for us. Great prices and great service. Well be back!
Nice place. I wanted a specific vortex red dot they had in stock. I walked in, talked to a guy behind the counter and told him what I wanted. He walked me to the cabinet, showed me the sight, asked if I had any questions, then took me to the register. Didnt try to sell me anything else or be a sweet talker. Thats how I like to do business. Just bought another handgun and used them for transfer. Baron helped me with the paperwork. 15 minutes in and out, $20. Awesome. Thank you Arnzen.
Always an interesting selection of handguns and long guns. Knowledgeable staff.
I visited Arnzen Arms on 02/08/2013. The hoarding craze is in full swing and it is difficult for them to keep anything in stock, but the gun cases were well stocked with new and used firearms and the staff were extremely friendly. They are having trouble keeping 9mm handguns in stock, but its not their fault they jump off the shelves and follow people home.I was dealt with very fairly and always had the full attention of at least one employee. I put myself on a waiting list for an M&P 9 Pro. Hopefully it gets here before next Valentines day.
Been going to Arnzen for years. Definitely one of my favorite local gun stores, usually they have the best prices on used firearms. Staff is friendly and talkative.
Started going to Arnzen Arms shortly after they opened. I have bought a couple of rifles and a couple of scopes from them as well as having a rifle transfered through them. I really like that I can lift a gun off the wall to handle it without having to get a number and wait for an employee to get it for me. Great service and knowledgeable staff with no pressure. I am definitely going to be making more purchases with them. They actually call you back when you order something with them and they have great pricing.
This place is great. They have lots of stuff in stock and they manage their transfers efficiently as ever. Definitely my first go to for any purchases!
Recently needed to ship a firearm and didnt want to pay the ridiculous UPS fee. Arnzen shipped for much cheaper. The staff was friendly and helpful. I dont have any experience purchasing anything from them as I usually purchase firearms online.
Dont get me wrong this shop has a great selection to choose from. But if I have to physically walk up to somebody to ask to take a look at something when the store is empty is wrong. I wasnt even greeted upon entry. there were 3-4 people working at the time. I guess ill have to purchase my Dan Wesson somewhere else......
I visited Arnzen Arms for the first time a couple of months ago; I went in looking for some advice on some handguns. The staff spent quite a bit of time going over some of the things I needed to think about when making this choice; as well as holster selection for when Im out backpacking. A couple of trips in later I decided on one and made a purchase. The entire experience was top notch from start to finish as the staff took as much time as needed to pick the right gun for me. Ill definitely be back for future purchases, as well as to stock up on Ammo.Plus, lets face it, who doesnt like being greeted by the shop dogs when entering the store?!
Called to see if they had a really rare cartridge in stock. Had a couple boxes and they saved them for me. Quality and price were fair, easy guys to get along with. Nice to see a local store stocking the unusual sizes.
Great place, I often stop by over lunch break from work to see whats new. The owners are friendly and knowledgeable as are all the staff Ive met. When they didnt have something I needed/wanted right away, Arnzen himself directed me to a local source I could hit the same day. Cant say enough great things about these guys.
Love these guys! Best prices, and service is top notch. They have an awesome staff who is very knowledgeable. Keep it up Arnzen Arms!
Walked in to ask a question. Guy at the counter was quite poor with his attitude
Im sold. I was referred to this shop, not knowing many gun shops in the area. I wasted at least 2 hours of the guys time playing the can I see that one game. He never skipped a beat, and had a firm handshake after the sale. Not much more anyone could ask for.Also...It took a few minutes for someone to help me, and I made eye contact....thats because its a business, and other people shop here. There is also more work for employees to do at a gun shop beyond only helping customers (though that is the top priority.) Leaving someone a few minutes to window shop isnt right for everyone, but if I wouldve needed help immediately, I wouldve asked. Some reviewers should try that.
I purchased a firearm from these guys and was impressed by the friendly service I received. Staff where very knowledgeable. Would recommend!
I have always had great experiences at Arnzen, Arms, they are very friendly, and very helpful, even the dog is really nice. The staff spends a lot of time with each customer answering all of their questions. I like the fact that they help you decide witch products are right FOR YOU, and do not try to sell they think you should have ( like the place across the highway). They also have a large selection of high quality fire arms, along with the normal fire arms. I go there twice a week and have since the first time I walked in the door ( before they were even open). I recommend them to my friends and to the customers at the range where I work.
I have now purchased at least 6 guns from Arnzen. Always a fair price. Always good advice. All the staff are friendly and very helpful, even if you are not a gun expert. Most stores, even the big box stores, have staff that seem to treat you like a moron if your not an absolute gun guru. They have a great selection and are always willing to help track something down if they dont have it.Glad they are in the area.
Great experience, greeted immediately & helped for 30 minuets. Calvin had no problem answering my beginner questions and recommending me guns to hold/try. Will be back!
Typical Eden Prairie people. They give off a vibe that you don’t belong there and that they are better than you. Went there with one of my friends a while ago and were looking at the case of Sig Sauers they had, mind you no one came to talk to us.My friend grabbed one of the booklets from the stack they had, made eye contact with one of the workers and politely asked if he could take it. Nobody replied, just stared, so we left and took it anyway.If you look young, stay away because they won’t help you in the slightest. They’ll just stare and judge, not knowing you’ve shot bigger guns than they even carry because you’re in the Army National Guard.
Arnzen is not afraid to stock unique or high end guns. Employee knowledge, display, fair pricing policy, inventory, and best of all the ability to check stock online, make them a first class firearms and accessories store. They are a pleasure to do business with.
Very friendly staff. Clean, organized and inviting interior. Plus you dont have to be a know it all to come in and learn something like some other more intimidating gun stores. Very approachable and what a great location. Very good prices that beat Gander every day. Even if you buy somewhere else its only $20 to ffl transfer. Go visit. You will be impressed.
Best firearm store in Minnesota.Every time I walk in I am greeted by happy/friendly dealers. Not to mention they are very knowledgeable. Whatever they are doing, they are doing it right and shouldnt ever change.Huge selection of firearms and parts. If you dont see what youre looking for, they can order it for you at a cheaper price than you could find online on your own. I found out the hard way, LOL.Ive done business with every other store in the metro area so trust me when I say this... GO HERE you wont be disappointed.
Best store in town. Knowledgeable and extremely helpful staff that will go the extra mile for you. I highly recommend this place!
I have bought one shotgun there, and my dad has bought several firearms. Their prices are better than Ganders, and its much more convenient than Cabelas. The staff is knowledgeable and friendly. I hope they stay in business for a long, long time. I go in at least once a week to walk around and look at all the guns I wish I could buy. I have to say Im not a fan of the dogs they have hanging around, but I havent seen them much lately.