Very cool place to check out!! Staff are very nice and helpful.
The two young ladies (autumn & Ashley??? I think) working we really helpful!! I had no clue what I was looking for and they got me in & out very fast.. I manage stores and they def are winners, very lucky to have them. Will be back for sure.
Honestly the best customer service i have ever received in a smoke shop! Autumn and Ashley were extremely helpful and were able to answer any questions i had quickly and efficiently. they both had so much knowledge about all products! you’ve earned a new regular!
One stop shop. Any and all products ranging from cigarettes to cigars to ecigs to cbd bud and flavored papers along with incense. Purchased a water pipe that is of high quality recently, and staff is very friendly and helpful. Certainly my new go to shop when I’m in that area.
This is by far the best smoke shop in the Twin cities Area. They always have what your looking for and at a great price! The people who work there are very professional and very friendly. Best service Ive ever had at a smoke shop hands down!
This is the best shop around. Steven, Autumn, and Ashley have mad the experience here worth while. They are always happy to help and do so in a kind, personable manner.
Really nice place and the main sales person (she was wearing a mask) was great, but when I walked in 2 other employees were not wearing a mask and I had to finally say something after about a minute. When I was walking out a man in his 60s or 70s was walking in. Really irresponsible and what a different world than a lot of us are living in.
Great people. What I need is always in stock. Rewards program discounts of 20%.
Very cool store, great selection, and even better customer service!
Great place! I am so excited about this store and its location. Great variety of accessories and products, AND prices. The owner is also incredibly nice and answers any questions you may have. I am so happy with the products we got. I definitely will be a frequent visitor!
Sold me something that didn’t work and when I gave the owner the opportunity to fix the issue no one refunded me or gave me something in exchange ... rude for how much money I spent with them
I started patronizing this business the first week they had opened. Over the last 6 months the turnover in staff is constant, the service has fallen to the side. Staff not wearing State mandated mask, rude, dismissive. I will no longer shop here.
Dont come here, they sold me a defective product and wouldnt replace it said its my fault the vape didnt work, will never come back. Manager blames costumer for bad vape he bought
Allow me to preface by saying I rarely leave reviews for these types of places, but I just had to leave a review after my experience at Nean. I went into Nean Tobacco for the first time about a month ago and I was blown away by the wide variety of CBD and tobacco products they offer. The aesthetics of the shop and the diverse selection of goods leave you feeling like a kid in a candy shop.But I was even more impressed by the hands-on, white-glove customer service the owner, Sari, provided me. He was incredibly knowledgeable on all-things CBD and gave me an educational lesson on all the different strains, brands, and product applications. I walked out of the door with the conclusion that it is by far the best CBD store AND tobacco store in the twin cities; when you walk through the door, you’ll know why. Top of the line products, customer service and product expertise—all around five star business. And it’s just a plus that this shop opened up just five minutes from my house! Highly recommend to both new users of CBD and CBD enthusiasts.-Joe
Best service everGood price 👍👍👍
Absolutely awesome owner (Sari) and even better store! Truly worth the drive all the way out here.. I have plenty of shops in my area, but I’ll be coming back here specifically. Thanks Sari!
THE Best smoke shop Ive ever been! No place has items that compare.. the owner is amazingly friendly and highly knowledgeable. Shop the best..forget the rest!
Finally, Eden Prairie has a solid ecig / tobacco store. Owner is very nice and helpful and they have one of the best selections around. Prices are very fair, over all 10/10 recommend.
Ive had issues with their products, but the owner was kind enough to replace them. Will look foward to keep going to this place .
The lady who helped me was just wonderful.
The staff in this store are rarely wearing mask. Same story from owners, we are sorry, we take this seriously, etc. I have taken my business elsewhere.
Very friendly service and low prices! The employees here go above and beyond. They will order your stuff in even if his store doesn’t carry it.
Decent selection. Close to home.
Awesome place! Gave us a discount to try something new. Very helpful and friendly. Will definitely being doing further business there!
Wonderful owner. He has helped me a lot with the Cbd products. He is a pleasure to do business with. Highly recommend this established. Will be a long time customer. Laurie N
Amazing service ! Super nice local shop and doesn’t have high tax on tobacco . Gave me a free water ! And will Order anything
I tried to call this place to see if it was open and no one answered the phone. Some of these new business owners are horrible and very unprofessional just in business for the money the suck!
Great selection and awesome customer service. Always friendly and helpful.
Great service - large Kratom selection. Bummed they are closed - NO THANKS Governor!
Great customer service! Very knowledgeable and kind!
This place is amazing, the prices are more than fair the personal is very helpful. I totally recommend this place.
Best customer service and fair price.
ALWAYS GREAT SERVICE AND SELECTION!
Great tobacco store with excellent prices and glass
Friendly staff, very knowledgeable
Baller
Impeccable service!