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Glass Doctor of Minneapolis
7093 Shady Oak Rd, Eden Prairie, MN 55344, United States
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Glass Doctor of Minneapolis
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Da
Review №1

Expectations were set and met accordingly, good service, quick techs, and good prices. very reliable company for some quick glass repair of a window or two, would hire again!

Ka
Review №2

From the first phone call to leaving the building it was excellent customer service! I recommend the Glass Doctor to anyone needing auto glass repair 👍🏼

ka
Review №3

We have done two projects with Glass Doctor and both have been great experiences! Before we moved out of our last home we needed to have a couple windows replaced, and today they replaced a shower door at our new home. Great job done timely with awesome staff! We will definitely use them again & highly recommend!

Da
Review №4

The technicians were professional and friendly. The office staff was very efficient. The price paid was very good relative to other quotes. The only hiccup (minor considering it was an inside door) was the the first replacement glass was ordered incorrectly and had to be reordered. Whole process took about an extra 2+ weeks. That said I was not in that big of a rush and the people were apologetic and id excellent work.

ky
Review №5

Glass doctors was able to cut a piece of glass to the specifications needed in a very timely manner allowing me to replace a broken window. They were able to do it cheaper and faster than anywhere else and offered a free can of glass cleaner when I went to pick it up. Very pleased

Au
Review №6

Even though the window panel couldnt be replaced and we had to replace the entire frame the speed and communication they made the process of having them do the work was very easy and smooth. I spoke with Robbin and she was very nice and made the hassle of fixing a window very easy. Would Recommend !!

Sc
Review №7

Lets see: Fast, reliable, beautiful and a great value. What more could you ask for? I had several replacement windows that after 20 years had broken seals leading to foggy panes you couldnt see through. Had a couple of estimates from window replacement companies and Glass Doctors. The Glass Doctor quote was about 10% of the replacement cost so I was thrilled.

To
Review №8

Good company. I wish prices will be a bit cheaper.

Li
Review №9

Glass doctor was a pleasure to work- from start to finish!! The were helpful, knowledgeable, friendly, and efficient!

JM
Review №10

Prompt courteous service. Fixed my broken glass on the house perfectly.

Ka
Review №11

Professional and efficient. Came out as soon as called after a storm

Jo
Review №12

I appreciated Benjamin’s helpful answers to my questions. They were responsive in coming to our house for the estimate and following up after order was placed. Ricardo did a great job installing the four glass section and I learned a lot about windows. Very good experience.

Co
Review №13

Arrived within appointment time. Replaced two windows within one hour. Maybe cost less elsewhere however no complaints about their service.

De
Review №14

Great service, everything handled so nicely. Their customer service from start to finish is really top notch. Highly recommend.

Je
Review №15

Do not use these morons. They Quoted a price for replacing a glass window unit but failed to include the tint. Window unit was installed and they then wanted an extra $250. for tint, which they refused to cover. Bait and switch is the way they do business.

An
Review №16

Responded quickly and according to the times they told me they would be there. Professional and rapid work. Would recommend to others.

Ty
Review №17

Bryce is always on time! Only place I get my glass at

Pa
Review №18

They were on time, professional, performed a very difficult job and did it well!Highly recommended

Ja
Review №19

Let me explain why 3 and not 5 stars. The people who actually did my replacement for my windshield had great attitudes and did a great job repairing and keeping their word on time frame completion. Now the people in the office, 1 guy seemed more interested in his purchase on whatever he was buying instead of allowing me to use 2 credit cards to pay for the service, so instead I placed it on 1 cause the tech was willing to due his job. The attitude both office people gave while I sat there with my headset in was unprofessional.

Mi
Review №20

Have used this vendor before. Just replaced a broken window, noticed a new charge this time... ladder rental $35. You would think that a 3 step, 4 foot high ladder in the glass replacement business, would be included as standard equipment? Not for Glass Doctors. Was not notified in advance of the change either. Sneaky, way of increasing their costs by 10% without having to say a word...

Ma
Review №21

Wonderful service on both sides of the business. Customer service was excellent and installation was excellent. I would highly recommend glass Doctor to my family and friends. I had 6 of my failing triple pane argon gas windows repaired. time will tell if they stand up to the weather but the installation tech knew what he was doing. GREAT BUSINESS WITH GREAT SERVICE!!!

Ca
Review №22

We had a very negative experience with another company, cancelled our appointment, and decided to try Glass Doctor. The entire process was easy, professional, and stress free. They came when they said they would, had a quick turn around time for our appointment, charged us what they said they were going to charge, and did the job right. Highly recommended!

Ca
Review №23

I really appreciated how easy they make things for you at Glass Doctor. They do excellent work and were less expensive than all of the other places I requested quotes from. Though I cant remember the details for their guarantees, they are great as well. Thumbs up for Glass Doctor.

Sc
Review №24

Reasonable pricing, very responsive, fast service. Great find!

Bo
Review №25

Well done repair. Very professional tech

Da
Review №26

I manage 600 apartments. They came out, gave me a quote a week later job was done perfectly. In my experience it typically takes 2-4 weeks to complete these custom glass orders so I was very impressed. They will be our preferred vendor moving forward.

ma
Review №27

Fast, friendly, and courteous replacement and calibration on my “smart” windshield. Nightly recommend Bryce, Robyn and the entire team.

Vi
Review №28

The glass came in when they said it would and then it was installed shortly after.

Jo
Review №29

Glass Doctor acted quickly to help replace a broken window for much less than a complete replacement.

Da
Review №30

We had a window replaced and they were reasonably priced with good customer service. Ben was great to work with as well as the installers. Thank you.

Az
Review №31

Advertise same day repair but will only schedule a same day repair or estimate with 400.00 upfront fee. So for anyone needing to submit the estimate for payment this company is most likely not going to work for. When I questioned the Representative about that not being mentioned on the website she was slightly rude

gu
Review №32

The double-pane glass was damaged. The replacement glass looks like new. They were very efficient and practiced all safety standards.

Ju
Review №33

I had my double pane window replaced, had a small issue and Brice fixed the problem right away, I would recommend Glass Dr to my family and friends! Julie

Da
Review №34

Good service. The repair and installation were done expeditiously and the quality was good. However, I thought the price was a little high.

Mi
Review №35

Very friendly, helpful.

Cr
Review №36

Glass Doctor installed a new glass enclosure on our Neo Angle shower. The shower ended up perfect. Very high quality materials and the installers where excellent. Highly recommended.

Ri
Review №37

WORST customer service I have EVER experienced! I had a repair guy out and he was very honest and said you may be able to fix this yourself. If you cannot please call back. I called back and now they are saying they cannot fix it. The lady was extremely rude!

La
Review №38

I actually was recommended to go to Glass Doctors by a neighbor in the NextDoor ap. I had been driving around with a cracked windshield, and just had not researched where to go. The neighbor had a great experience so I scheduled my car for windshield replacement. The customer service was very helpful - working with me and the insurance company. I had it done at their location in Eden Prairie. Very nice technician. I worked on my computer (they had internet) and it was ready in 90 minutes. I highly recommend.

Mi
Review №39

Great place and great price! The customer service was outstanding and job done well. Highly recommend Glass Doctor - Thank You!

Da
Review №40

Replaced glass on sliding patio door but left a mess with lots of broken glass. I have been pickup broken glass for 2 months!

Fa
Review №41

Smooth service from estimate to installation. They got my living room window replaced in less than a month. Very professional!

To
Review №42

From the first call until install was done, top shelf people.Highly recommended.

Ch
Review №43

We had Glass Doctor install a sliding shower door for us and our experience with could not have gone better. The communication with the office staff was seamless and always helpful. We were pleased to have no surprises with pricing as Bryce gave us an accurate estimate when he measured for the job. We are thrilled with the way the finished product looks and how easy they made the process from start to finish.

To
Review №44

Easy to schedule. Great service at a great price. Glass Doctors are my go-to glass repair company!Update - We own and operate Mr. Rooter Plumbing and we have a fleet of vehicles that regularly need glass repairs. Glass Doctor is always there to help!

To
Review №45

Glass Doctor is Fast, efficient and affordable. We replaced a pair of glass panes comprising a casement window for $600 including tax, etc. and one year warranty for breakage. The alternative was to replace the entire window for over $4K. And the lead time with Glass Doctor was two weeks to order the glass and a few days to schedule the installation. Steve came over and installed both panes about one hour. I highly recommend them.

Ti
Review №46

Robin in customer service is so nice and professional. my installer was courteous and professional. all I did was show him where the room is and he did not need any other contact

Ar
Review №47

From my first phone call to installation everything was great. I was connected to a glass specialist through a 3 way phone call and got it all set in just a few minutes. GREAT customer service. I love that. I will definitely be recommending Glass Dr to others.

Ja
Review №48

Good service, good quote, efficient install. Had two windows with half of the glass needing replacement. On install they did break one of them. Had to wait a couple weeks for replacement to come, but how they handled it was superb, so no complaints. Will use again.

Do
Review №49

Glass Doctor was recommended to me. However, they were not interested in doing the work, or even in giving me an estimate. Not what I was expecting from a company that specializes in glass repair.

Me
Review №50

When I had someone come out to quote my glass replacement they verbally said around $400 for my slider. When I received the quote by email it was double that. Apparently he failed to tell me it was $400 PER SIDE of my window. I needed it replaced and ultimately went with Glass Doctor but I was disappointed to hear that the quote was double what I was expecting to see. The installation technician was very quick and did a good job.

Da
Review №51

My wife and I recently had a bathroom remodeled in the lower level of our home and Glass Doctor was recommended to us by our general contractor, David McBroom. The Doctor came out as soon as they could in that process, took measurements and made sure they knew just what we wanted and then did the installation ASAP. A slight error was made with the mirror measurement but the Doctor replaced it as soon as they possibly could. The Doctor has great service, great employees and do the very best at installation.

Ro
Review №52

They got our van windshield replaced quickly and on time. Couldnt ask for better service. Great company to deal with and that you can trust.

Ka
Review №53

I had the misfortune of my drivers side window being smashed in on Saturday. Working with my insurance was a headache, but Glassdoctor was the knight of shining armor in this unfortunate situation. They called me within an hour of getting the work order. They were able to schedule me for a mobile service the next day at my work so I didn’t have to take off. The technician, Bryce, was kind and extremely efficient. I cannot think of a time I got better service.Highly recommend for any other StateFarm insurance policy holders!

Ma
Review №54

Good communication through the process. The replacement arrived broken but they rescheduled quickly. The work was fine. Good people.

Ri
Review №55

It only took 2 of them around 30 minutes to remove and replace my double pane picture window. Clean job. Total cost $645.

Ja
Review №56

Glass Doctor made replacing the glass in part of my bay window a snap. From a painless estimating process to a prompt and quick install, Ill definitely keep them on my short list for any future window projects.

Ma
Review №57

We had Glass Doctor in Eden Prairie fix our van windshield about a month ago after a rock hit it. Now about a month later a bird flew Into the windshield! Both times we had EXCELLENT experiences!! I will use Glass Doctor in the future and would recommend them to anyone. The first time they came to my home and due to the rain (My garage is too small for them to do the project in) we had to schedule to have it done at their shop in EP. The second time I knew to just schedule my appt to have it replaced at their shop. First time took 90 minutes, second time about 2 hours. I had my 3 young children with me. They were kind enough to drop us off at the mall so we didn’t have to wait in their waiting room. I thought this was going the extra mile!Thank you again for the exceptional service :)

Ji
Review №58

My patio door shattered for no apparent reason this winter and it was going to cost a lot to replace the whole door so I called glass doctor to get a quote They were very reasonable and were able to put in new tempered glass for my door within 10 days. It was professionally done and it looks like the original. Good job Glass Doctor!

Ca
Review №59

Used them twice now. So far so good. Would use them again. From a cost benefit perspective there the best deal in town. Before you decide to replace why not try to repair. Im an investor and I approve this message.

Ti
Review №60

From Robin who took my information and my installation instructions to Greg who was able to come out a day early and wrapped up the job quickly, they were top notch professionals. I have already recommended others to Glass Doctor for their glass replacement needs.Im so glad I found this company as I was closing within a week and needed someone reliable and professional. I only found positive reviews for this company and its reasonable prices.Thank you for your help Robin and Greg!

St
Review №61

Great techs! Pleasure to work with! Thank you for making the process to fix our window so smooth. 10/10

R
Review №62

Glass Doctor of Minneapolis...Called to replace windshield in my Audi A4. They replaced it many years ago, (Old location) without issues. This time there were many issues.Job went terrible. Scheduled a week out so they could order windshield. Arrived at Glass Doctor at 9:50AM 10 min. early for appointment. (Was suppose to take 1 hour or less according to phone quote) After sitting for 1/2 hour, was told there was a schedule error, due to computer problem and I would have to come back at noon. Came back at at noon and I was told still be behind, come back at 1 PM ... which I did and waited and waited, at 2 PM the installer came out and instead of installing my windshield, he talked to a walk-in with a boat side window and took the job ahead of my appointment which was scheduled a week out. Everyone was very rude. Turns there were no computer scheduling problems, they just schedule everything ad hoc. They figured my insurance job was locked in, so they slide new business ahead of my appointment. I understand insurance gets a discounted price, but thats no excuse. I caught them in lies several times. Finally, about 2:30 PM the installer started on my car. I waited and waited, 3:30 should be completed by now, why not, got no answers just boiler plate BS. Finally, a left though the front door, walked around back to the garage door which was open and checked on my car. Windshield was out with broken glass on dash. He was not even working on my car. He was working on cutting glass for another job. I asked when would he finish me car, he was very rude and did not give me an answer. I went back to the office and complained, got no answers, just excuses, blaming the computer. Finally, about 5PM I got my car back and drove it home. Windshield looked good from outside. The next morning, I notices a big globs of windshield sealant had oozed out on the right door pillar fabric and was setup. Very poor quality job considering it took all day. The person who scheduled the appointment over the phone was very nice. Once, I got there, everyone was rude, nobody cared, once job was scheduled!! Will never use Glass Doctor again.!!!

Em
Review №63

Excellent customer service and installation by Greg & Tyler! Our front door was cracked and Greg came out the same day I called to give an estimate. The glass was ordered promptly & the installation was super fast. They did wonderful work!

Me
Review №64

Greg and Clay did a great job installing the window. They were friendly, organized and on time. The pricing structure and payment method was clear and simple. In addition, I appreciated the fact that then called to say they were on their way, which enabled me to minimize any disruption to my own schedule. I will use Glass Doctor for future residential needs. Thanks! --Meredith (Hable) Wood.

Th
Review №65

Clay, from Glass Doctor of Minneapolis just fixed a window in my house and Im definitely having him back again to fix 2 more windows. He was perfect. Quick, professional, no BS, friendly and accommodating. Anyone thinking about this company should have no worries, they are were great from start to finish. Thanks Clay!

Fi
Review №66

Very quick and efficient! Used them for numerous of our locations.

Ch
Review №67

Did very nice job on replacing my sons windshield.

Li
Review №68

Nicest guy Steve fixed my window! The service was quick. The communication was excellent.

Jo
Review №69

Glass doctor is the first phone call I make whenever I get a chip or crack in my windshield. They do great work, they make the entire process smooth and easy for me. I highly recommend them!!

He
Review №70

Caleb from Glass Doctors was very friendly and professional. He came to my shop in Fridley and replaced my windshield without any issues. Less expensive than Safelite. Highly recommend!

De
Review №71

We had the shattered glass in our patio door replaced. Greg was out to do the estimate and was very courteous and answered all of our questions. Greg and Tyler installed the new glass today and we couldnt be happier. Great job removing 2nd pane and cleaning up, all in about 30 minutes! They were very punctual on scheduled time as well.

Co
Review №72

Greg was prompt and courteous. I was pleasantly surprised at how quickly our emergency issue was resolved. Ill tell friends and associates about my great experience.

Jo
Review №73

Extremely pleasant to work with, was impressed with the cost as well. Very professional - highly recommend.

Da
Review №74

Thank you glass doctor!!!!! you cured a many year problem. comfy, recliner, dinner, drink in hand....NOW, the dogs wants me to get up and let them outside. no longer a problem. our tech Greg prescribed a pet flap for the patio door. WOW A Permanent prescription. Ordered. Installed. Very happy. thank you Greg for diagnosing and curing a common problems MANY people seem to think they just need to live with. (P.S. NO BUGS NO Draft from wind)

Al
Review №75

On time, quick and efficient. We had four window panes replaced. It took Steve the installer just over an hour and we could see again. Much cheaper and easier than replacement windows.

Be
Review №76

I would definitely recommend Glass Doctor to anyone. We had a broken window. Greg secured the window with new glass and put my mind at ease while we waited for our new pane to be ordered. He was prompt, friendly, and professional. He installed our new pane last week, and we are very happy with it. Thanks Greg!

Ka
Review №77

Quick and easy, used an access code and I didnt even have to be at home for them to quote and repair the damage!

Ke
Review №78

Quick service, job well done. Very pleasant installer and staff. Great to work with.

D
Review №79

Greg did a fantastic job installing our sliding glass door replacement glass with dog door insert. He was punctual, courteous and did a great job cleaning up after the install. The process from measuring, ordering and installation was a wonderful experience. Thank you! Dessa Padilla

Sc
Review №80

I’ve used them on two repairs now. They were awesome to work with. All the staff and owners are very friendly and helpful. Would recommend them to everyone.

Br
Review №81

Steve with Glass Doctor was wonderful. He went above and beyond. We were having a window replaced and I asked if he could look at a glass mirror door that had fallen off its track. He popped it back into place for me! You so made my day! Thank you!

De
Review №82

I had someone come out to replace a broken glass a few months back which was winter time. The gentleman was very nice and replaced the glass just fine. A month or so later when I opened the window it now does not stay up. So I called asked for someone to come and fix the problem. I scheduled a date which I had to cancel because of a conflict with a open house I was having (Im trying to sell) so it was rescheduled for to weeks later for a 8-12 appointment. I called at 10 to see approx what time they were coming she said she would forward the message and someone will call. 11:30 I called back and now someone else tells me we dont do that we are strictly glass youll have to speak to a manager on MondayAre you kidding me! I cancelled a open house for absolutely nothing?

Mi
Review №83

Great customer service, worked around my schedule. Were prompt coming at the time that was quoted. Handled all insurance.

Ma
Review №84

The assistance from the manager, provided by Glass Doctor in Eden Prairie was excellent. Highly recommend this business for honest and reliable service.

Jo
Review №85

We cant say enough good things. We work with Robin on a regular basis with window and mirror replacement at our townhome community. Late Friday afternoon, we had a broken window. Robin was so helpful. She got the details and scheduled the technician to come out that evening, apologizing that it might be after 7 pm. Clay came out and did an amazing job clearing up all the glass and getting the home secure for us. Our other favorite technician is Steve. He is at the property frequently. He is trustworthy and professional . Thanks again for another great job completed everyone!

Ch
Review №86

Not a good first impression. While other companies like Rapid Glass, took their time to explain things with knowledge and detail, the lady that called my fiancee was rude and didnt sound knowledgeable at all. Question was, how would you guys take care of the gunk between the windows? ... a lot of noise in the background and the lady sounding irritated responded maam we take the window out and put in a new one! I had to ask my fiancee when she called me, the entire WINDOW??I know its a single person and shouldnt reflect on the entire company but definitely not going to call again.

Ke
Review №87

They were awesome! They did everything they said they would, within the scheduled time frame, for the cost quoted before starting. In my two years of homeownership and lots of home service repairs/experiences, this is the only company to accomplish exactly what they set out to do with no hiccups. Thanks! Much appreciated and I strongly recommend this company!

Ry
Review №88

Great group to deal with! Selling our house and they had the new window ordered and installed before closing! Would highly recommend them to anyone.

Da
Review №89

Andy did a great job - fast, friendly, and effective! he replaced our broken glass window, cleaned up the area, and ensured that we performed a final walk-through and inspection. Although we hope not to have to, we would certainly use them again if we NEED to!

Je
Review №90

Amazing job. Wonderful employees.

So
Review №91

I cant say enough positive things about Glass Dr. I work at a large townhome community in Woodbury where we consistently use their services. Robin is so great to work with when scheduling appointments. Our installers, Steve and Clay are professional, and quick along with being reliable and friendly. I would definitely recommend the Glass Dr.!

ma
Review №92

Love Bryce and the crew! Always use the doctor for shower doors on our bathroom projects Expert level communication and service

He
Review №93

I work with the Company Atlas Staffing in Elk River, Greg was very fast, efficient, clean, and quick in his work!!! We as a company would like him back to do more Glass work for Atlas Staffing.

Ma
Review №94

Fair price, great product, excellent customer service, and a great install! Thanks guys!

na
Review №95

Great customer for my windshield I just got replaced. Glass Dr. is the only glass shop I will ever use!

Ja
Review №96

Got the job done quickly and professionally.

su
Review №97

Greg, was very professional and did a excellent job installing a new glass window in our sliding glass door. If we have any future needs we will be contacting you.Thanks,Sue

Ga
Review №98

Great service. Got me taken care of right away even with having to switch windshields due to my error. Thanks!

Sc
Review №99

I cant speak for their home or auto service, but stay away if you want to order DIY replacement glass. The central dispatch is pleasant and prices are in line with everyone else, but the Eden Prairie offices pick-up hours are restrictive and unreliable- they randomly closed up shop early after explicitly stating theyll be in shop when I call.I do not enjoy making multiple trips to a distant suburban office to pick up a simple order- it wipes out any benefit of choosing them over other suppliers and I should have paid a few more dollars to avoid the hassle. Two stars is for the benefit of a doubt and for the nice jingle.

Ly
Review №100

Greg and Tyler did a great job installing a new window in my home. They were friendly and professional. I would recommend them to others.Lynn Colyer

Information
30 Photos
100 Comments
4.7 Rating
  • Address:7093 Shady Oak Rd, Eden Prairie, MN 55344, United States
  • Site:https://glassdoctor.com/minneapolis-mn?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 612-355-2722
Categories
  • Glass repair service
  • Auto glass shop
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
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