I love the products, the paint is second to none! However, I have had 2 difficult and unfortunate incidents at this store both involving the same person. Miscommunication and failing to make the situation right. I do painting for others and will not be using this store any more. It is just not worth it!

Im not an experienced DIYer, but staff was very patient and helpful in getting what I needed.

Great customer service and knowledge about their products, very helpful

Super helpful, great tips and advice for my project. Walked in with needs, walked out equipped and confident.

Do a very nice jobgood customer serviceGreat attitude especially for these covid timesPaint matching was right on the markBeen there many times and except for one time great service so I gave them a 4

Cher helped us and she is awesome! I have ordered a lot of paint with Sherwin Williams and this was my best experience yet. We brought in both our young children to pick samples for an ENTIRE house. She got our son settled with a coloring book and got to work helping us decide. If you need help choosing colors,do yourself a favor and call ahead on a day she is there.

DO NOT GO TO THIS STORE!I love sherwin and their products. I am a professional painter that has to frequent this establishment every so often.I have found that it is better to go out of my way to go to a different store than to go to this store. Please save yourself headaches and go to one of their other stores.

After being very disappointed with the Eden Prairie location I went to the Chanhassen location and got great service.At the Eden Prairie one though, the service was absolutely terrible. The guy seemed to not want to speak to me.He told me that they were out of the base paint they would need to generate sample paint but o got the feeling that that wasn’t true. I asked when the base paint would be in again and he mumbled possibly the following Monday or Thursday. I asked if he had any suggestions for other Sherman Williams locations. I used my cell phone to find the Chanhassen location and asked if he might be able to call there and ask if they had the right base paint. He mumbled and then didn’t do anything. I called the store myself and then handed him to phone. This time he did ask them and confirmed to us that they had the base paint.I’m not positive but his lack of enthusiasm to speak with me seemed to start when he saw my Asian wife. My wife got the same feeling.My wife and I were there on Sunday, June 8 at about 1:15.

Just a quick visit, customer service was fast

I have had good experiences using Sherwin-Williams paints. Store personnel are always helpful in selecting paint and explaining the differences between the various paints. They also carry everything you need for your paint job.

This was my first time painting the interior of my home and staining my deck and the staff at Sherwin Williams EP was so helpful. Aaron the manager gave me great advice, was nice and helpful. He helped me pick out materials I needed and my home looks great!

I would recommend most Sherwin-Williams stores; just NOT this one. I waited nearly 30 minutes to even order the quart of paint I needed. There was only ONE employee in the store on a Saturday afternoon. He was doing the best he could, but the manager should never have scheduled only one person to work on what was likely going to be a busy day.

The paint quality is unmatched. The personal help and recommendations are solid and worth a visit. SW does not disappoint.

Great store, competent and knowledgeable staff. Friendly and prompt, that matters as Im a painter by trade and there are definitely stores I avoid, this is not one of them.

Salesman was very helpful and they asked questions about any extra brushes and rollers I might need for my project.

Aaron and staff have been very helpful, accommodating and knowledgeable.

That they were able to match my color and they are knowledgeable about the size of space I was painting to ensure I had enough paint for the job.

Im a big fan of SW paint in general but this store is really great. The people who work here are quite knowledgeable and will get to know you if you frequent the store.

Love the paint quality, but they estimated way more paint then I needed for my project.

Very helpful staff, store was clean and nicely laid out. Recommended!

They helped pick out the appropriate supplies for my painting project. Very knowledgeable staff.

Always great service, friendly and knowledgeable staff. Clean store, easy and convenient location!

Always a helpful staff, and great paint at reasonable prices.

Friendly, fast service, and they were able to know my exact color for Hardie Board siding.

Nice place, they match color with perfection. The techs working there know what theyre doing for the most part, not all of them though, most of them

They are kind, they listen, and give xtra useful advice about projects i was working on. Love my EP store!!

Good paint but expensive compared to home improvement stores like home depot

Great selection...very helpful employees and always fair pricing....

We went in looking for paint for a cabinet that was stained and varnished. We bought the paint only to learn later from a paint person at Lowes that we should have been given a cabinet paint with the primer for specifically for that project. A little disappointed that we didnt get the right solution at the Sherwin Williams store where you would expect to get the right guidance.

Great product knowledge.

Good service and everything you need to paint.

Helpful staff and the product is great.

Great service, perfect paint colors!

Color matching of paint is superb.

Staff was very responsive and helpful!

Excellent products and product knowledge

Bought paint n stuff.

More affordable prices.

Great

Very knowledgeable and helpful

Great service 😃

Good place for the people

The best

Great customer service

Helpful customer service

Experienced help

Nice!