Laurie & Joan were a joy, once again to work with when renting two 10x10s the other day... Not the 1st time either as weve rented in the past, thoroughly professional with sweet smiles to boot, however, most worth mentioning would be the extra mile in time & care given, always patiently exploring ALL options potentially helpful in fulfilling our Extra Space needs...Edgewater branch is always clean, never too busy and as far as I can tell likely one of their larger facilities so just want to give a big warm Thank You to everyone employed in helping to make our lives easier & a little more comfortable at home, thanks to less stuff at home~Keep up the great work~
Laurie and Mario were really nice and helpful. They made us feel comfortable around the building. The service and attention was wonderful.
Magnificent service! Immaculate facility! Excellent Storage Spaces/Options! Most importantly, I was just blown away with how seamless it was to rent a storage space here. Joan and Laurie are the reason why. They are extremely courteous professionals who’s best interest is clearly the customer’s satisfaction. They are the old school type of professionals that truly put the customer first. Thanks to them, I will be using this facility from now on, even if I move and I have to drive a bit further. It’s just plain worth it.
I am a long term renter for my business and the staff; Laurie and Joan are amazing here in Edgewater. They are not only trustworthy, but so friendly and helpful for whatever I may need. I truly appreciate them at this location!I recommend this location to everyone in the area :)
🦋Laurie was amazing to work with and made the entire process so easy! I would absolutely recommend this storage facility for anyone looking to store their possessions; its clean and very well managed.
The best storage facility I’ve used. Joan is always very friendly and helpful. It’s never a hassle coming here. Can’t say enough good things about it!
As a longvtime Extra Space customers since 2005 we have been constantly impressed with the high calibers of service, help, kindness and convenience of this facility, WE highly recommend this storage for all who care about the safety of their prizes possessions,
Been here for years. Laurie and Joan are great! They are always there to help you with all your needs...place is very clean and always kept neat..so easy to get to!
I love Extra Space Storage! Joan is fantastic. She is as helpful as she is knowledgeable. The facility is immaculate and the service is unparalleled. I feel comfortable visiting every-time knowing I will be greeted by Joan’s smiling face!
I’ve been using Extra Space Storage for about a year and half now. The rates are low, the facility is near and convenient from where I live and it’s secured and clean. They even have music to vibe to while you store or retrieve items from your room.Ms. Lori, the day manager has helped me in many ways. She’s professional, extremely helpful, courteous and has resolved many of my issues that I’ve encountered.
The service is great! The ladies here helped me get storage on short notice and made things as easy for me as possible at a stressful time. Im a happy customer.
Lorie is incredible!!! I really felt like she was my partner in this rental, she looked out for me and called me just as soon as my desired space became available. She is efficient, professional, kind, and was prompt in managing and finalizing the contacts. Great communication skills and customer service. This is the place to go!
Facility is very clean. Joan and Laurie are awesome.
Laurie was an ABSOLUTE pleasure to deal with. She was thorough with the tour of the premises and answered all our questions. She made everything very easy and the process was exceptionally smooth. I highly recommend Extra Space Storage and Laurie. Thank You for helping me check off one more thing on my list today Laurie!
My husband and I went last minute and Laurie was really helpful. We signed up and the process took under 10 minutes. We are so happy with her help.
Amazing service that accommodated all my request.
Look no further! Best rates and the facility is super clean! Lorie and Joan are awesome.
The facility have a lot of good features. I like that they have a button to contact the office easily. Very secure. Have cameras everywhere and I really like that.
Thank you so much to Jennifer Valderrama for making the process of renting my first storage unit so easy. She was very helpful from start to finish and super polite. I would recommend anyone to come to this location and rent from them and ask for Jennifer.
Joan rules. The staff here is awesome and helpful. Not only were they helpful and made the process easy, but they even helped me understand what, exactly, I was paying for, when, and how to get the biggest bang for my buck, which made the difference between me going with them versus someone else. Awesome customer service!
Amazing customer service! Joan and Laurie are very knowledgeable Make this painful process a breeze. Extremely clean
OMG!!!!!!! the service in this facility is amazing!! Jennifer was very helpful, kind and helped me in all my questions. First time using this type of service and no having a clue at all she guided me to get the best space that fits my budget. Thanks for all the help Jennifer. I would like to give 10 stars. Excellent, excellent costumer service.Thanks!!!!!
This extra space is great very helpful shout out to Laurie very nice lady
Laurie and Jennifer were so pleasant to work with and incredibly helpful throughout our move process. Their support, patience and cheerful positive attitude made it such an amazing experience. There are many extra storage unit locations in this area but this Edgewater location on River Road is hands down the best!! Clean, easy access and friendly staff.
Very dark place, bad lighting, I dont feel safe. Also you can smell water mold as soon as you walk inside building. If you get 1st floor unit be sure to get extra flood insurance. Lady at front desk was rude! Were paying out the teeth for storage so i demand better service!!!!!
Laurie, the Edgewater manager, was extremely accommodating and made the rental process hassle-free. I had originally contacted the central reservation phone number and within minutes of completing that call, a representative from the local team reached out to provide more information. Great team work!
I recently rented a long-term storage unit at the North Bergen, NJ facility and couldnt be happier with the staff and their accommodations to my situation. I came to them with all types of unique needs and last-minute demands, so I was delighted that all of them were met in a courteous and professional manner. The pricing is comparable and the building is clean, well kept, and temperature controlled (crucial for wine storage) so it is highly recommended.
The people there was very pleasurable to work with. They were busy with cleaning and talking to people on the phone but was still able to accommodate me and tend to my inquiry.
Just moved our belongings into Extra Space in Edgewater. Excellent experience starting with the initial phone call, followed by tour of the facility, and the eventual signing of the contract. Laurie was very informative and answered all of my questions. She is personable and a pleasure to work with.
I decided to visita the location instead of starting the rental online and Laurie made the whole process so easy and manageable. Great customer service!!!!
The personal that work this property are amazing! I cannot thank them.enough!
I love how they constantly clean the facility and carts are readily available
Great place with amazing customer service!! After finding this place I am never going anywhere else. Laurie was super helpful in answering all my questions and getting me setup with the perfect storage unit!!
Joan asked politely what my needs were, gave me a good recommendation based on the things I was gonna store, and overall gave a welcoming mood.
I put my stuff in storage last weekend and the process was great! Joan was super kind and helpful and she explained everything to me. The facilities are clean and easily accessible. I only plan to store my things for a few months but so far so good!
I went and only bought a tape but they handled it very politely and fast! Made my day with their simple goodmorning.
I recently moved out of my storage unit and I must say, Joan was very helpful the entire time I rented my storage unit. She’s my favorite person at extra space :) She was always easy to get ahold of and always kept me up to date about what was going on with my unit. Communicating with her was very easy and she is such a sweet lady. She’s patient, kind, friendly. Very thankful I was able to be in contact with her specifically when it came to storage details. Thank you for everything, Joan!.. and thank you extra space :)
I called their store and they ran through me the process, the pricing, and the perfect unit to rent for my case!
I got outstanding service from LaurieExcellent 👋
The team at the Extra Space Storage have always been super helpful and accommodating of my storage needs. I opened a unit here when I first moved back from MA with tons of stuff - and they did everything they could to help me out.As my storage needs changed they facilitated the move to a smaller climate controlled unit as I consolidated.After a little over a month ago, I closed out that unit after 3+ years and am now opening another one for personal items as I move.I returned to this specific Extra Space Storage facility beyond any other storage locations in the area due to their best in class customer service, support and kindness.I highly recommend working with this team for your storage needs!
Very Accessible. The people there were very polite and patient
Jennifer Lori and joann were all swamping me with help. Felt really welcomed, love the enthusiasm and how well they handled traffic with a couple more customers in line. If I can give more stars I would!
I came to this facility a couple days ago and I’ve been storing some of my things here while I move. The employees there are super helpful and some of the nicest people I’ve met, especially Josh, he has amazing customer service. I’ll definitely becoming here and using their services more often.
Love that girl, what’s her name, Joan? So personal and answers questions right away. Great staffing
Thank you, Laurie, for being super helpful in assisting me in upgrading my space and closing out my old room with ease. The staff is always respectful and resourceful, the facility is always clean, and the pricing is reasonable.
Amazing service! 👏🏾 extremely detail and down to earth, would go again even if I had 3 things to store.In addition Joan helped us with the best deals to fit our needs!
This was my second time entering the facility and the service overall was superior.The Extra Service Space associate named Jennifer was phenomenal!!She was very efficient with her customer service skills.I recommend this facility which was very clean as well.
Joan, Laurie, and Jennifer Were a pleasure to deal with. Professional, prompt, and courteous customer service. Building was clean and easy to access.
Had a great experience at Extra Space Storage in Edgewater. The staff were beyond helpful and made the process seamless.
Joan and the team here are always welcoming professional and gracious. We have used your storage space in the past and when we found the need again our first and only choice is Extra Space Storage. Will recommend to all. Great job! So happy to see Joan and and the excellent team again!
Laurie goes out of her way to help people. She is a pleasure to work with and makes the experience enjoyable!
Jennifer was amazing!!! She was so helpful and really gives above and beyond with customer support and service! Thanks Jennifer for all you do!!!
The facility is very clean and the elevators are a big plus
Jennifer was super friendly and helpful. She made it so easy to sign the lease and move in.
Joan and Laurie have always been so helpful. Glad they were still here to help me. Place is still clean. Would definitely recommend.
Laurie and her staff are friendly and helpful. The facility is well maintained and I feel very comfortable storing my items here. I would recommend Extra Space Storage to anyone looking for a storage unit.
Laurie was great, as was the other staff. The facility is well maintained & COVID protocols are in place and followed. Seamless and straightforward process. Thanks so much! I would definitely recommend this facility.
Jennifer V. Is amazing ! So helpful and welcoming! She explained everything and I felt very comfortable!
Excellent service, great staff, and great location. Laurie was extremely helpful. Keep up the good work
We recently moved into Edgewater and needed some storage space, we found ExtraSpace and so happy we did, Laurie is a pleasure to deal with, and the facility is easy to get to and clean, if you need some space too start here, you will not need to look any further
This has been a great experience. Joan and the staff are very knowledgeable and interested in finding the right solution for my needs even though I wasn’t ready until next month. Joan took the time to show me all my options and explained the lease with all my questions. I feel confident storing with them.
The staff showed me multiple units and sizes to really help me decide which one would work best for me
Fast, attentive and easy. In and out in 15 minutes very nice. Thanks
Easy and straightforward. Parking and unloading is very convenient, less crowded and good hours
Very pleased with with my recent visit to this particular location. Pleasant staff, everything was immaculate and all Covid19 protocols were followed. Thank you for making me feel safe!
Extra Space Storage in Edgewater NJ is fantastic. Joan and Laurie are both nice, polite, and competent. The facility is spotless. What a nice place for storage. Sincerely, Tom Tansey.
Great location, well maintained. I was referred by a neighbor and was not disappointed.Laurie and her team made the process of selecting and renting space effortless. Highly recommend.
Great experience at the edgewater facility. All my questions were answered professionally and right on point. The on site Manager, Laurie, could not have been more helpful!
Great staff and facility! Laurie helped me with my storage rental and she was beyond pleasant! She explained everything so throughly and was so sweet! The units are clean and easy to access! All over a great experience! Thank you so much Laurie !
Jeniffer made it incredibly easy for us to submit our review, although we have seen her for a split of 5 minutes she was attentive to making sure the end of our journey was nice and easy.
Great storage facility, super convenient, clean, and accessible. Laurie and Joann are a pleasure to deal with, thanks for all your help!
Excellent service. Jennifer went out of her way to get me the best price possible and a bigger size unit and climate controlled.
Wow nicest place Ive seen.. Super clean,Super safe,,Super affordable and Super amazing customer service. Tha whole staff were friendly and very helpful.I will definitely come back.
The employees at this facility are so pleasant and welcomed me with a smile even though I couldn’t see it behind their masks. I walked in and the manager was quick and polite and met my needs with amazing service. The facility is well maintained and clean and I never struggle to find a push dolly when needed.
Great location, Amazing Staff, Highly recommended !
Ladies here were awesome
Once again Laurie saved the day with getting me the best possible option for a new storage unit. I have been working with both You and Joan for years now and I will never change storage units! Your kindness and helpfulness speak volumes! Thank you for all of your help over the years!
This place is the only way to go! Super good to work with Jennifer, transition was smooth, questions answered, got exactly what I needed. No brainer
GREAT Hospitality...Laurie saved me. I rented a truck but forgot to get a storage place. I called here 3 minutes before closing and Laurie was kind enough to sign me up over the phone and waited for me to show up. When I showed up she was so nice and was happy to help me.5 STARS for Laurie!
Wow! Where do I start.This storage facility is immaculately clean, these ladies rock! (Joan and Laurie).It was amazing to see them work together to assist me. They demonstrated so much compassion and patience during these though times. In a nutshell the Storage units sell themselves, but these ladies win you over with their exceptional customer service.Thank you!!!
The service from everyone there was so appreciated. We are a nonforprofit and needed a lot of storage and we were catered to right away. This place is very clean and professional.
Laurie Mwas very gracious and professional, she made us feel very welcome and explained everything in detail,we also love that the facility is well kept,nice and clean, well lit.Mr&Mrs R Marcano
Team was very friendly and knowledgeable, which made the reservation process easy and quick. . Storage facility is very well located, easy to access.
Convenient set up. Great location. Safe area. But the staff is amazing! Ive rented several times for years and the ladies make me feel so taken care of. Building is clean, organized. You wont have to worry here and peace of mind is priceless!-Barri
Laurie and Joan are beyond helpful in making my move seamless. Issues were attended to promptly and this location is well lit, very clean and super accessible! I highly recommend!
Jennifer was amazing…easy transaction and super helpful! A+
Amazing location and staff. I still come in to make my payments as I like the interaction. Laurie does a great job managing the location as well as taking care of her customers, main reason why I chose them over competitors!
Joann, Laurie, and John was just such sweethearts. They showed me open units that might pique my interest. And even though I was taking a long time to check each one, I didnt ever feel that I was being rushed.
Great service. Joan really helped out. Clean place.
Jennifer was very helpful and kind on the phone :) thank you
Excellent experience. The team was very helpful and fast!
Amazing business. Super professional and all my things are always in good hands. Appreciate their customer service and their help. Would recommend 100%. Laurie is amazing !
Great experience with their staff! The whole rental process was seamless and efficient.
Fantastic customer service courteous and very professional
I highly recommend extra space storage! The staff is really nice and helpful! Also the place is clean and secure!
I had an amazing experience at the edgewater location. I cannot recall the women’s name but she was simply amazing, helpful with top notch customer service. She works Friday afternoon shift, she explained everything to me clearly, clarified some stuff that wasn’t explained through the internet. I am happy I was able to come the day she was working.
Laurie is a gem! Facility is always clean, easy to access and any questions or concerns I may have are easily answered. Customer service is A+!
We have been renters since they opened…… today we have moved to a different size unit and Laurie and Joan handled our move with precision and assured us all will run smoothly…And it did:)Linda&Nat
Lori and team are really fantastic. They went above and beyond to help me with a messed up delivery, and made everything smooth when it could have been a disaster and very expensive. They literally spent a few hours dealing with me, which isn’t to be expected from a typical storage lot. Highly recommend this location and company. Units are all clean. Place is new. I never leave reviews, but I needed to acknowledge their efforts and let them know they are appreciated.
Great storage place. Really helpful. Very clean and easy parking.