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Cycle Gear
10 Southdale Center Ste 1975, Edina, MN 55435, United States
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Cycle Gear
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Jo
Review β„–1

Awesome CG shopπŸ‘ŒJosh and staff are extremely knowledgeable and they have everything you need todays rider. Clean store and offer installations on communication systems! If your a rider and in Minneapolis stop in! Well done CG πŸ€œπŸ€›

Ra
Review β„–2

Excellent customer service. The associate made sure to try to help every single customer in the store. In my case, after helping a customer who was in the store when i entered, the associate came and found me in ths store to ask if he could help me. There were different prices on an item I was looking at and the associate went and looked up the pricing to resolve the discrepancy. First class service! Exactly the benefit you want when shopping in a retail store versus online.

pa
Review β„–3

Wonderful experience. Sales rep was very knowledgeable and had the patience of a saint! My wife tried on several helmets. He then helped her find the perfect goggles and even suggested a neck support that helped a great deal. We definitely recommend your store.Thank you

Al
Review β„–4

Staff was super friendly and helpful with making sure I had everything I needed before heading out. Plus they were super knowledgeable about all the products I was looking at so I could make a list and come back when I was ready for the rest. Cycle gear has a lot of good stuff, no doubt, but the workers here are really what makes wanting to shop here great!

An
Review β„–5

A perfect hidden gem! The staff are incredibly helpful and offer great suggestions without pressuring you to purchase. Highly recommend for both first time riders and long time riders

ya
Review β„–6

Very passionate and helpful staff. if youre a new rider, come here, if youre experienced, come here. solid prices but be sure to check online before coming in because this place is so popular a lot of stuff can be sold out.

Je
Review β„–7

I love the customer service & the variety of items available at this store. Very reasonable prices too!! I highly recommend this store.

RO
Review β„–8

I was very happy with my experience with Cycle Gear. I purchased a helmet from the Edina store and realized that the color was not going to work for me. The team at the store called around, located another helmet in the size and color I wanted, and had the helmet shipped to the store. Exchange of my helmet was hassle free, and I was in and out in just a few minutes. I definitely will be going to this store again for more motorcycle equipment in the future.

Be
Review β„–9

Was thoroughly helped trying on different helmets and full gear. Ultimately decided to go with different gear and ended up returning my initial purchase. The staff was extremely accommodating in helping me to do so and I will definitely be back!

St
Review β„–10

David and Josh were very helpful today. I came in to exchange my helmet for a different size. At first Josh couldn’t find it but he managed to find it at the end. Thank you!

Fa
Review β„–11

David was excellent to resolve my helmet issues. kind, humble and had patience of an angel to take the time and help me out with an exchange.

Ro
Review β„–12

The salesman was exceptionally helpful in me making my decision for new rain gear that I was going to need later that day. Answered all my questions, showed me multiple options and sizes. He even ran my helmet out to me in the parking lot when I forgot it. I probably would have realized eventually...

Er
Review β„–13

This place is awesome! I’m a new rider and this is the best place I’ve found in the south metro for gear you can get your hands on. The employees are knowledgeable and understanding of return orders. I’ll definitely be back in the future.

ph
Review β„–14

Helpful and friendly staff. Lot of options and fair prices for helmets. I wish there were more sizes in the shop rather than checking online.

C
Review β„–15

Went in to get a helmet and jacket for my wife. The clerk was extremely helpful, finding her some helmets that fit properly. A+ service.

Pe
Review β„–16

Everything was waiting for me for pick up and your staff was friendly and helpful. Great experience and will be back again

Al
Review β„–17

Went in looking for starting riding gear. As an absolute newbie, I was somewhat nervous and intimidated at the prospect of walking into a store full of people far more knowledgeable and experienced. Turns out I had no reason to worry.The staff were incredible! They were friendly and glad to help me find what I needed, and were ready to help teach me things I didnt know, with absolutely no judgement or sign of frustration--even as I was there for almost an hour trying different helmets to find one that fit!

Mi
Review β„–18

Texted in a product question which received an immediate and helpful reply. I was given the option to go to the website to order or call in. I called and Tessa walked me through options and steps. Exceptional.

Lo
Review β„–19

Bought a helmet communicator from them, very knowledgeable of their products, answered all my questions, installed it while I waited, and gave me a military discount. Very satisfied

Jo
Review β„–20

As a new rider of scooters... I was definitely intimidated by the idea of entering a motorcycle store asking for accessories and what not. However, Upon entering and seeing the laid back attitude of the store I was pretty quickly put to ease. I was looking for a Bluetooth unit for my helmet and gave a hard number I was willing to spend. Instead of trying to penny me out of the max the salesman found a great option for me well below what I was willing to spend. He talked me through all the steps of installing, pros vs. cons and expectations. I will definitely be going back again for my riding jeans and summer gear.

Jo
Review β„–21

I purchased a Bilt summer jacket which was a good value at just over $100. Also Tessa was very helpful as I wanted the CE back protector and she arranged for it to be held at the Maple Grove store.

mi
Review β„–22

Terrible experience.Ordered a new helmet that allegedly coming from another store, in one week, which would be in time for traveling. Store would Call when in. Called this week couldnt find the paperwork. Store transfers arent tracked on their computer system. Really??Made a special trip today to the Southdale store. Presented the situation.. Same answer other than when it gets in they call.I need it now.Terrible customer service. They have lost a customer.I do not recommend the Southdale store.

E
Review β„–23

Idk waited like 30 mins to talk to the one worker. They dont really have much at this store is really tiny. Ended up going to the one in maple Grove and having a better time.

Sc
Review β„–24

Wonderful location, easy parking, access from inside the mall or outside. Excellent selection of parts, gear, chemicals. You can order online and pick up at this location. Knowledgeable staff if you need help finding anything, or fitting a helmet, etc.

Ch
Review β„–25

Changed my tire same day. David was courteous and on point. The Maple Grove store treated me well earlier this spring also. They definetely will have my business in the future!

Am
Review β„–26

I received help right away. The gentleman whom helped me was really nice and super patient! If I need any other gear. I will definitely go back this store.

da
Review β„–27

I was able to return pants that I bought in January, but couldnt use until recently and found out they didnt fit well on the knees - pouches for knee protectors were way too low. Edina staff were super helpful in locating the order and refunded the money on the spot, no questions asked. Great experience!

M
Review β„–28

Decent selection, but the customer service is horrible. I stopped in on a Saturday and was trying on jackets for more than 30mins and not one single employee bothered to help me out. They were too busy chatting to each other. Wasn’t very busy either. I walked out empty handed.

Gr
Review β„–29

I went to have my tire changed there which was originally $20 so I dropped it off, they called me when it was done. I came to pick up the tire and they tried to charge me $80 because he added a rim lock, rim strip and a tube without ever calling me. I told them they need to call someone if they are going to add $60 worth of stuff onto someone’s order because I was not notified of ANY of this stuff, but he said he told me they might need to add them and that I would have to have a new tube even though he never did, I know he never did because I have someone who would’ve done it for cheaper and why would I have left it with them if I was aware of that. My dad then called and he was the manager so my dad wanted to speak to someone above him, he talked to his boss and worked out a refund. I went in today to get the refund and I got it for $49. While he was giving me the refund he was talking to his co worker the whole time, and even left what we were doing multiple times to show his coworker something on the computer. I’m definitely not happy with this experience.

Ca
Review β„–30

LonTaylor was knowledgeable and very patient with me as I was looking for a helmet with the right fit to meet my needs. He gave me solid advice about pros/cons of the various styles I was considering, and helped me confidently purchase what I wanted and needed. Had my first ride today with the new helmet and LOVED it! Thank you Cycle Gear at Southdale!

Ga
Review β„–31

Always professional, always answers all new questions (new rider) and they have the best gear around!

Ja
Review β„–32

The employees were very helpful getting me sized for a helmet, and pointing me in the right direction.

Pe
Review β„–33

Great advice and the right product that I needed! I have been shopping here since their new store opened in Edina Minnesota, and love the team and the advice!

Ad
Review β„–34

Knowledgeable staff and wide selection of gear. Both Joshua and Al were very friendly and chatted with me about bikes (they both rode to work) and even told me about track day events outside of the cities.

Mi
Review β„–35

Super helpful and knowledgeable staff. They have helped me find what I am looking for each time I go. By far my favorite place to go for gear in the cities.

Vi
Review β„–36

Friendly, well-informed, and helpful staff. While the shop is relatively new and the on-site merch has yet to accurately reflect the tastes of the local market, the staff is ready and willing to order in anything you need to stay safe and get back on the road.They are not simply one of the few motorcycle gear shops close to urban center of Minneapolis; theyre already one of the best in the metro area.

Br
Review β„–37

Easy to shop and buy, cool guys working there too, came out and checked out my bike. Will definitely shop here again!

Mi
Review β„–38

The guys there were great. Alot of help and very fun to talk with. Found most of what I need. Just waiting for the helmet that I want.

Vi
Review β„–39

Highly recommend this site staff where awesome definitely helped me out with the gear I got. I will shop out here again.🏍

da
Review β„–40

Very helpful and lots of knowledge about the helmets and other products will return to buy more

Su
Review β„–41

Very nice store with good customer service. Would come again, thanks Cycle Gear πŸ‘

Mi
Review β„–42

I was in need of some handlebar risers for my DRZ400. Browsed around, found what I was looking for, along with a few stickers, made my purchase and was out the door. Simple, easy shopping, and found exactly what I needed.

St
Review β„–43

I really like this store. Great display, great selection and reasonable pricing.

Ge
Review β„–44

Having the item that was displayed in the mail flyer and getting great service in the store in Edina.

Wy
Review β„–45

Cycle gear is a great store with friendly employees that are willing to help with anything. Also Cycle gear also has most things in stock which is very convenient

To
Review β„–46

Great service, store was busy but was in & out in about 15 minutes.

Go
Review β„–47

Helpful and friendly at both Edina and Maple Grove stores. People that love biking and share the passion.

E
Review β„–48

I had an awful time going to different stores and could not find a helmet that fit until Lontyler sized me and showed me all the options. Got an amazing helmet and customized the cheekpads to make it fit perfectly and Im super thankful for the help.

Ki
Review β„–49

Cashier was very helpful and helped me find the right gloves for the right price. Thank you cycle gear!

Si
Review β„–50

I was happy to hear of an actual, moto-focused, store that wasnt a dealership. Unfortunately, it was a very underwhelming selection.The floor is 80% store brands like Bilt, Iron workers, Sedici, Reax, and Street & Steel. If you want to see stuff from brands like Merwin, Knox, RSD, or even Dainese, your better off going to a dealership or just continue browsing Revzilla.The same applies to helmets. If you love the Icon Airflite, this is the store for you.I dont understand why youd open an Edina location and fill it with all the generic stuff.It just leaves a lot to be desired.Though, the staff was really nice.

Tu
Review β„–51

Tessa (I think that was her name) was awesome to work with. She helped me pick out the right Cardo system, as well as back/spine protector. Everyone at the store was friendly and very knowledgeable. I will continue to shop at the Edina location.

Li
Review β„–52

100% if I have a friend who wants to get into motorcycles and they need gear I am gonna send them here. The staff is super nice and helpful, they made shopping that much better.

Ni
Review β„–53

Al was very knowledgeable about all of the gear I got, he managed to get me all new gear while respecting my requests!

Mi
Review β„–54

Lots of display units but not in all sizes. Understaffed, not sure if busy day of the week or busy time of day but hard to get questions answered.

Ni
Review β„–55

All around a Great Place, the staff is very helpful and friendly to chat with. I have never felt rushed to make a purchase even when I spent over 3 hours trying on helmets because I couldnt find one that fit right and was there after closeing time by the time I made my purchase. THEY ARE AWESOME!

Br
Review β„–56

Great service, good prices.

Sa
Review β„–57

Great staffs. Beautiful place.

Br
Review β„–58

I come here for the staff, definitely the better of the Cycle Gear stores

Br
Review β„–59

We went there on a Saturday and although the store opens at 10am, the mall does not open till 11am. Tried to get into mall but completely locked at location shown on google. Wasted about a hour. This information would be helpful. Its your website, for customers it would be nice to know. No pictures of what the store looks like inside?

Da
Review β„–60

Very helpful team at the Edina store.

Jo
Review β„–61

Great staff and friendly people! It was difficult to find the location due to an error with google maps and listed location on maps. The store is actually on the south side of the building below the parking ramp that goes into Dave and Busters. Google needs to update the pin location properly. I wasted 30-45 minutes looking inside the mall to find it before I had to ask a friend that had been there before.

De
Review β„–62

Friendly and knowledgeable employees who are willing to share their thoughts and personal experiences with the products they carry. They have helped me pick out several pieces of gear and tools in preparation for the riding season.

pe
Review β„–63

I drove 40 miles to find out that you did not have in stock a white helmet in my size.

ki
Review β„–64

Very helpful and friendly

Pu
Review β„–65

I enjoy shopping here.

ja
Review β„–66

Tessa great person and very helpful

Je
Review β„–67

Large inventory at very reasonable prices. Knowledgeable, helpful, friendly staff.

J
Review β„–68

Staffing inadequate and cannot commit to changing a tire within 5 hours.

Ca
Review β„–69

Mounted my tire backwards. Friendly employees

Ma
Review β„–70

Great store for apparel

E
Review β„–71

Very helpful

St
Review β„–72

Favorite store

Ch
Review β„–73

Right next to Menswear House. Very friendly staff

Do
Review β„–74

Closed until further notice

mi
Review β„–75

Josh is fantastic!

Da
Review β„–76

I thought they might have a larger selection of items and although the staff made an effort to help me find what I needed ... they just gave up and ended up being of little help ...

Information
15 Photos
76 Comments
4.2 Rating
  • Address:10 Southdale Center Ste 1975, Edina, MN 55435, United States
  • Site:https://cyclegear.com/stores/cycle-gear-edina-mn-store-170
  • Phone:+1 651-615-1191
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
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