First day of our family vacation and battery light came on while on the highway. Coasted into AutoZone on a Sunday. The gentlemen in the store were extremely helpful locating a towing/auto repair company Hamel Sales & Services. On our way the next day. Thanks so much for your help!
Came in the morning AND afternoon of the 17th in July after discovering my positive car battery terminal was corroded to the point of turning into dust. Not only did the staff show understanding in the situation they even installed a new terminal for me to make it easy and simple. Kudos to the staff and thanks again!
Great guys there. Researched my purchase just to be sure.
Service was prompt. They will deliver as soon as they can. They will call me when its there. I give them 5 likes!
Friend of mine needed wipers and got them NO PROBLEM 😎
I purchased a car battery and it was installed immediately. Friendly professional service.
A little pricey, but knowledgeable staff and great selection
Had an issue with the headlights/lighting with our 2013 Malibu and Sean at the Edwardsville IL. AutoZone went over-and-beyond customer service trying to narrow down the issue within the store as well as outside in the 38° temperature! Thanks for everything Sean! 5 Stars!!
The employees are great here! My old Miata s horn started honking by itself when I pulled into their parking lot and one of their staff came out and disconnected the horn which to my relief stopped the honking. I really appreciated him going above and beyond!
A big thank you to Bill Welch for going out his way to help me get the right gas can and hose attachment after running out of gas. I walked to the store and told Bill my situation and he offered to take me to get gas and back to my car. We realized I needed a special hose for my gas tank and he even drove me back to the store to get that. He put the gas in the car for me and everything I am so appreciative of his help! Thank you Bill in Edwardsville for your top notch customer service today!!
This manager that I talked to today, 13 May 2020, told me if an item isnt listed by year make and model, he cant find it. I wasnt looking for a flux capacitor, just a brake line pressure switch. Yep, a standard brake line pressure switch with 2 wire connections. Either spade or round would work. Still, cant find it if its not listed by year, make, and model.Come on Autozone, stop hiring people that have no clue on how to look up parts. Pay a little more and get some smarter folks in there other than your standard counter clowns.
Friendly staff and quick assistance. One of the best locations in the area.
They proactively researched the warranty on my (dead) car battery & got me a refund.
Great experience with this location. I didn’t know how to fix my car, what was wrong, or who to take it to, but Tim was extremely helpful, & knowledgeable. He had to order a part, which came in quickly, & referred me to the right person who could fix it. 10/10 would work with this location again. Thank you!
5 stars.
Good place, good price
Normal AutoZone. The staff did a great job with the line layout to enforce social distancing. Staff member asked if I needed help.
Great place to pick up auto supplies very quick. Theyre always very helpful! They usually have the stuff Im looking for and its fairly easy to find. Prices are a bit higher than you may pay at other places but for the quality and convenience this is a pretty good place.
Sean did a great job...going the extra mile to help me out. Thanks again !!
Had battery installed and brake light, excellent service!
Staff always do their best to help put. Good people
Helpful knowledgeable staff... installed my wipers for me quickly and kindly. Service with a smile;)
Really helpful guy assisted me with finding things for my oil change. Efficient and knew his stuff. What I needed was in stock.Prices are very inflated. 5 quarts of oil is maybe 25% to 33% cheaper at Walmart. This place does have a wider selection of other auto parts though.
Always willing to help you with your projects, and get parts ordered if not in stock
They were so nice and helpful!! They didnt give up until they found the right parts for my VW. He went out in the heat and installed the screws on my license plate.
We went in for 1 item. There were three employees working. One was outside helping someone. One was standing behind the counter off to the side and appeared to be doing nothing. The other person was being cashier, helping everyone find things, and answering the phone. This is absolutely ridiculous. The line was very long and wait time 20 to 30 minutes for one item. Seriously disappointed. I will take my business elsewhere.
Auto zone is awesome and so are their prices. VERY helpful knowledgeable employees!
The manager wasnt wearing a mask during a worldwide pandemic and with mandatory mask rules in place. Doesnt say much for how things are run.
Only went for a cheap lawnmower battery. They tried to sell me the more expensive one for twice as much. Next I just needed one bolt and nut to attach the cable to the battery. The best they had was a box of 3 bolts for over $3.00 and a separate box of 4 nuts, another $3.00 +. I think they saw me coming. Too bad I was in a hurry. The bolt and nut added 1/4 more to the price of the battery.
Clerk thought it was better to spend time explaining lug nuts to a fellow in stead of checking out the four customers standing in line. Clerk could care less if we made a purchase or not. We walked out as did 2 other customers.
Needed a relay and some other things, great help and had me in and out as soon as I was ready.
Awesome staff, huge selection of stock.
Always chose this store because it was close. Had bad experience a few times with a lazy employees, or at least employees whom are too busy to give customer service. Today was horrible. They lady who was tryi.g to help was wonderful, but needed help from.others to get clarification on a part I needed. The guys she asked gave her half answers and didnt even listen to the whole question. She eventually got frustrated and got a different t guy to assist. He started off by explaining ing what he thought I needed. When I clarified what we needed he explained to me the engine layout and where plug one was. I explained I had just checked the engine as instructed by the other guy, and confirmed my original belief of which side was bank one. He told me I was wrong. Didnt even ask if I was sure. Told me I was wrong. Now guy one comes back over while guy two pulls up diagrams of my engine to show me Im wrong. His diagrams are not correct and explain that to him. He tells me Im wrong again. Guy one confirms Im correct and the diagram is off but tells me bank one is on the opposite side of where I just saw plug one. Guy two now moves to google. I explain what part I need and codes which tell me the most likely parts. They are now engrossed in Google and I ended my ttempt to buys my parts there. Names left out on purpose. Good luck if go here with questions. Save yourself time and go to Google first and then order online.
Helpful folks. I often stop by to get my obd2 checked free and to borrow the odd tool to tighten a bolt here or there. Theyre always super helpful and enthusiastic to assist you and all around knowledgeable. The only place I go for smaller auto repair.
They pulled the engine Diagnostocs code on my car for free and printed out a handy guide regarding the code. I should be able to take this to a service center and skip the diagnostics charge.
Again, l needed a new battery and they even installed it at no extra cost. Great place to do business with.
CHECK ONLINE BEFORE BUYING HERE! Went in for a headlight and the one I needed cost $32 for one and $60 for 2. I thought that seemed super expensive so I checked amazon. Low and behold amazon was $18 for 2 bulbs. Thats 70% off! When I asked the manager if he could lower the price at all, he said no thats as cheap as we can go, I dont know how they are selling these for that cheep. Lesson learned, dont buy until you check around, this place is expensive.
Staff is always nice. Long wait to get help even longer calling.
The guys there are always friendly and helpful
Great place for parts if dont have they will order it in @no shipping
Good place to get parts for your vehicles never had a problem
This Autozone has never lead me astray. The staff are friendly and they seem to know what they are doing. They have helped me out a number of times.
Great place to get your auto needs met!
Just your typical Autozone. Ask for Tim hes pretty good.
Great store with great prices and helpful employees.
Had an egr coolant hose blow on my duramax. Limped it over and have nothing but great things to say. Staff was very helpful loaned us tools and came out to check on us. Great help! Highly recommend this store. Ps first auto zone i have ever been to
I go here all they time. They seem like they always have my part and they are always helpful.
People are helpful not happy though. Always have what I need.
Staff is friendly as a parts guy can be. Quality is ok seems a lot of mexican parts but the warranty and replacement have been flawless for me.
Good oil price for oil change
Very helpful and friendly.
Im an OReilly guy all the way but the night time manager at this autozone really went above and beyond to get us back on the road again. Thank u a million times bro!!!
Really convenient for all your auto needs
Top notch service.
One of the staff tried to convince me they didnt offer something that theyve always offered. He was new and didnt know; but, I dont have time to be argued with, in store, about something I shouldnt have to confirm to begin with. I wont be coming back to AutoZone. No loss on my part. Im glad to be rid of oppressive organizations.
Thanks Aaron for the great customer service and for saving our 4th of July weekend!!! You helped my husband find the blown truck fuse that helps give power to our camper!!
Great place for automotive parts and accessories.
They helped me tremendously.
Employees offered to help me right away, very helpful. Yes
Excellent service and great personnel!
Mario went far and beyond to help me. It was 9:50 PM. He is the greatest.
Got the parts we needed fast
Very helpful Staff was in and out quickly
Always find what i need quickly.
The workers and incredible and really helpful.
Tim and Josh are like the A team.
Lots of friendly people to help figure out whats wrong with your car. free battery diagnostics and trouble light diagnostics.
Trying to call them now to check for part and the number off of Google says sorry this number is unallocated, whatever that means but kind of hard to real to them when phones dont work lol.
Vey helpful in every aspect
Sometimes you have to go...but you dont want to...there are other places to buy parts, but not a lot of places to buy a cheap battery
Just hope you get the right part
Friendly service!
Got the wrong parts but was able to return them and get the right parts
Staff always been helpful
Knowledgeable employees.
Quoted me one price and didnt have the right one when I went to pick up the brake pads.
It is all good
Friendly great staff
Freindly staff
Awesome Service and knowledge
Great service
Got skipped over in line, guess men come first in here.
Check engine light came on and they checked it for me at no charge and were helpful and friendly
Very friendly and helped change my headlights
Very helpful...
Depends on who you get.
I got what I needed and I was in and out in minutes.
Good service!
Wonderful.
Great service
What do you expect its AutoZone
Helpful!
Got what ai needed
Had what I needed
Fast and easy
Advance wins in pricing and customer service
Knowledgeable employees
Great
Terrible service
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