I ordered online for in-store pick up for the first time, which allowed me to spend the necessary time shopping at home. While the sales associates were very nice and the order was accurate and in good condition, I waited in line for about 15 minutes to pick up my order. Then, I was asked to step aside for someone else to help me. This took another 5-7 minutes. I hoped the process would have been easier and faster. But I was happy that everything was in stock.

Limited items understandable but other wise clean customers lit,employees few

This location has everything you may need for the DIY project you’ve been wanting to try or for an afternoon crafting with the kids. Staff is helpful and knowledgeable about what they carry. They have a very good beading section as well.

I really like this Michaels. Plenty of parking. The store is spacious. I purchased several paper pads at a hot price. I am happy with my purchase. There were some fairly empty storage container racks but I think there had been a sale on them recently. There were very few clerks probably because of Covid. Even still I was able to call ahead of time to have the clerk hold a couple of the pads for me in case of sell out and they were waiting when I arrived 29 minutes later.

Kinda bummed that they no longer do 40% off. But I still found what I needed. I used a 20% coupon.

Had the ink stamps I wanted, and a roll of white paper large enough to make hand and foot prints of my grandnephew and grandnieces. Happy camper. 😄😜😄

Store overall great and has lots and lots of stuff. Four stars for the customer service recived.

I would rather go to Michaels because hobby lobby doesnt give you 20% discount anymore

Always empty. Good thing for the customers 😅

Everything is nice and cheap to really helped for my mothers day gift and the employees were very respectful and nice.

This store stays well stocked and great customer service

Extremely clean! Staff very friendly. Lots to choose from.

Young lady at customer framing was awesome

I love this place it has almost everything you need I went there to get some flowers in the paint so I can dry the picture I like and I was surprised to see all the stuff front of me that theyre all of them brand new beautiful the store it was wonderful I really like to go this place again but if I have money enough to buy the stuff I want

They are always so friendly there. Always helping out with whatever you need

Luis the manager assisted me with ordering online for a item they had limited stock in store. Very helpful and informative.

I love the online classes during this hard time its really cheerful to know I can still have fun baking and getting my ingredients without leaving my home.

Pick up at Michaels was an excellent and easy experience. Staff greeted me promptly at a booth outside of the store. My order was relayed to someone inside and brought out to me. I was there less than 7mins.

Great customer service in the framing department

Not crowded, helpful employees, and I got the supplies for a new hobby to try, which were on sale!

Got very nice things for projects

The service is excellent especially Stephanie.

Typical hobby craft and fun store. The store was well organized and clean. Bathrooms were kept up.

Almost always a 40 or 50% off coupon available through their app or if you sign up for their emails.I used to buy candlemaking supplies here but their selection keeps getting smaller and less choices. The last batch I made took three times the recommended amount of scent to be barely noticible. I will be shopping elsewhere now, I guess.

Went in to look for scrapbook supplies. Found a whole asile full of clearance items. The layout is easy to navigate.

Still has lots of Christmas items and good deals on wrap and decorations.

Great place to find almost anything you would need for crafting projects .

Customer service is very good.Lots of empty shelves - low inventory

Great deals on picture frames. Family fun when building memories that remain timeless.

Not sure what was going on, jewelry isle was pretty much empty so Im assuming they were doing a reset. Good sales though and Anthony was awesome.

So many interesting things at Michaels. Crafts for childrenScrapbook paper, artificial flowers. Suggestions for sewing, embellishing. Books concerning your favorite hobbies. Also there are demonstrations for unique applications. A lot that are directed to youth projects. Take a look at Michaels.

Mission Valley Location is the best! Always in stock conditions and not very crowded, and employees are helpful and considerate 👍 way to go Mission Valley!

One of the two items I wanted to purchase was on sale, but it was not marked that way on the shelf. When I attempted to use a coupon on each of the two items, I was told I could only use one which was disappointing. But then the cashier (who was very nice) revealed that one item was already on sale. So, I was able to buy that one and use a coupon on the second item. In the end I was able to get both items, but it took a few re-rings.

Everything possible! All craft stuff and coupons online always

Very good service.

Great place, many articles and variety of styles, nice fun place.

Took my Granddaughter to stock up on our Art supplies and we had fun and got some good projects for her and I.

For years, this is my go to store!! I always find what I want and if not, employees will find it for you! Always happy at checkouts and coupons are great!

I love shopping here and just spending time here. This is my good place 😂. Customer service is great; theyre always willing to help and answer questions. So many things to find and keep you busy. So come on in and begin a that new hobby that youve always wanted to try 😉😊

This is a great arts and crafts place. I recommend. The best arts and crafts place I’ve ever been to.

If you like crafts go here

Friendly staff, clean, organized. 10/10 would come here for yarn.

Good yarn selection and framing area.

Went there for specific individual realistic flowers to make flower boxes onto one of our exterior ledges. They had a great selection of flowers, greenery and fillers. Boxes look amazing and lifelike, they will withstand the elements too!

All online curbside but efficient. Stock is limited.

I hardly got my crafts unloaded at home before I decided to write this review. This michaels is open only for curbside pickup and delivery. Yesterday at 2:00 PM I placed a curbside pick up order. The website states that orders made before 3:00 PM will be available for pickup before close. I waited and no email came to say my order was ready. Today I decided to call and check in on my order... woman on the phone was nice and said that it wasn’t yet completed. I waited a full 24 hours after I placed my order to call again. I asked what the status was and they said ready, great! I live across the street from michaels so I decided to walk over and pick my items up curbside. The woman who brought my items out was rude and said that they were curbside only ( I never entered the store) and that they weren’t offering ‘contact’ at this time. I was over 6 feet away from her with both of our arms extended and she still felt the need to be rude. Upon getting back home I received an email (finally) that said my items were ready to pick up...? Very unimpressed with the customer service at this location.

Great but there was a lady &her 3 kids that would not stay 6ft away I could literally feel her behind me. Not cool

If you are a crafts person, this is a place you can live in. Its practically got everything you need for making home or even commercial crafts. Great place to bring kids. Very educational.

I absolutely love the store. I can get lost in there for hours, literally hours

They have fair pricing and great sale pricing.

Love micheals and often go to it for art supplies. I dont usually go to this one but it was nice and the staff friendly. I came right before closing to grab what I needed for a comission and they helped me without a problem i was in and out quickly. Next time ill come earlier to shop now that they close earlier than they used to. The only thing I wish they would have told me the item I came in for if had gotten another it would have been half off thats my fault though I shouldve checked online first. Will definitely be back. Make sure to check they do have coupons online!

Good selection of craft materials, easy to become inspired here. Sometimes hard to find an employee if you need help, but the ones that work here are friendly.The arrangement of the place Im not too sure about. Can be difficult to find what you need if youre not a craft person

Great place, lots of great things. Good staff. Frequently have made pick orders. Easy process.

Alot of confusion with the prices. Individual items were not marked with prices only a price tag on the shelf where the item was supposed to be... But how many people put things right. Back in the correct spot after picking it up to consider it? Especially the discounted area just about 1 whole side of the isle was clearance but again hardly any items were priced.

Curbside wait is Terrible system and the yarn section was a filthy mess and the cashier was somewhat helpful but when it came to me picking up my curbside pick up in store items she said go to register 2 and no was one there for like 5 minutes and then when I rang the buzzer I waited like 3 minutes and then I rang buzzer and no one came and so I called and I watched the employee pick up the phone and I said can you call for someone to help me with my curbside order and he placed me on hold and proceeded to checkout a customer no big deal okay on that but this is the second time I had picked up order in store and it was horrible! He asked what car I was in and I said I am in the store looking at you! Overall I am switching Micheals stores! I could be a little spoiled because at Joann I get my order and I am gone in like 3 minutes to five if I pick up in store Idk but I will say this there was only one employee that was helpful and had a great smile and a real people person in the yarn section that’s all folks

Always find what I need

Excellent prices on tropical plants 50% off at santee store will recommend to shop there

I am not a crafty person. I went to Michaels for a glue gun. The staff spent quite some time explaining the differences in glue guns. Very helpful! I used a 30% off coupon found on line. Great bargain, clean, orderly store, well-stocked.

Went in for supplies and when I got to the register everything was half off!

Typically low stock on most things and very long checkout line.

Great Michaels. Large selection of just about every craft good you could imagine. The only crafting things you will not find here are those related to the computer (ie. specialty printing paper, software, etc). Be sure to do a quick Google for coupons or just visit their site before going, because there are almost always coupons that apply to everything in the store or at least any one item.

Good customer service, the store is not a mess, nor was is crowded. Good pclose parking and short wait times in line. 👍🏼

Great place to shop. Fantastic staff. So many great crafting options. Love this store!

Pretty knowledgeable staff

Always love Michaels. This is clean and a nice size. Plenty of parking in a very nice neighborhood. Love that its in an area that I normally do my errands at ( grocery, clothes, pets, bank, etc) since it always means its an easy drop in to see to feed my craft habit.

Very nice place. well organized but not much bubba selection when it comes to sewing materials.

I ordered online for pick up in store. So convenient, inexpensive & fast. On the way out, one of my items fell out of cart & broke! Fortunately the mgr found another one & replaced it. No ??s asked!! So happy.

Always a great selection and price. Dont forget your 40% off coupon. If you dont have one just ask the cashier do. Staff is also very nice.

Easy in and out shopping. The products were easy to find. There was only 1 cashier and 7 people in line.

Very well stocked on many of the items I was looking for that non of my local stores had.Very good deals and very cool people working there.

You can get good deals here when you bring coupons. Its a fun store to browse - you can definitely lose track of time. This store sells a variety of arts, great for all ages.

Staff is always helpful here. Check out was pretty quick considering how many customers were checking out. I frequently shop at this location and have overall had good customer service here.

Great craft store with good service!

Looking for Halloween stuff. Christmas had replaced it already.

Love going here! Trying to finish up our Halloween costumes and decorating too!I hate when I find a Halloween table cloth or something that I like and they are all out of it! 😑

One of my favorite spots in RSD! Good selection, good quality products at good prices, especially with coupons. Help can be difficult to find sometimes, but so far always friendly and helpful.

Michaels is one of my absolute favorite stores to go to when I want to create, innovate, get my art groove on etc. Great discounts including for Seniors, awesome unique products, framing assistance, floral arrangement and outstanding seasonal designs and products. Always my GO TO ART STORE!! Just❤ it!!!

They have good prices and discounts.

Usually has what I need after searching on my own. The employees seem to be of very little help. Walked into the bathroom and found actual fecal covered underwear. Tried to inform an employee and she wouldnt give me the time of day. The store also change up the layout a bit over the last few months I will say the old layout was much easier to navigate and seemed to have more products available. I feel like %30 Of the store is now as seen on YouTube products.

The Michaels in Rancho San Diego is one of the nicest stores Ive shopped in. They always have plenty of inventory and enough of the items on sale to choose from. The employees are extremely friendly and very willing to assist me. The only problem Ive found is that I find such great deals that I usually wind up spending more than I planned. Thats not such a bad thing really.

They need to staff more people, it’s always busy and not enough workers

Helpful, cheerful staff.

They didnt have the items I was looking for.

This location said it had the product (white Posca markers) in stock but when I arrived, there werent any on the shelf. I inquired about it to a younger ish man worker, who went in the back and found exactly what I was looking for.

My wife and I love this place. It really brings up the creativity in u. You think up of an idea, Michaels will do it for u. Its an amazing place

Great selection, great prices. And this is one of the bigger stores, so its a pleasant shopping experience.

They have some items on sale.Remember to get the coupon off the internet for a % off one regular price item.

Excellent customer service skills! 10+ for a sweet kid name Ana :)

This Michaels store has helpful patient staff who really try to get you the deals and coupons you need at the register.Usually has great deals on canvases and kid art items. I can usually find what I need. Framing is ok but a bit pricey even with the deals, but they are reliable and handle artwork well.

An outstanding collection of craft, hobby, and decorating products

Time of Visit: September 16, 2018 1:00 PMPresentation: 10/10Parking was smooth with a lot of space no problem to find one at 1:00 PM. Great selection inside they had plenty of holloween decorations, arts & crafts were a lot of the store as well. Pretty big selection of project material or home decoration coming in with nice looking wood, or metal. All around great balanced store has a big kid section for entertainment purposes or school project accessories. Had a great time inside.Service: 7/10No one greeted us inside; there was little staff and it felt quite inconvenient to get to talk to one of them as most of them seemed to be stocking things. The good thing is that it’s well organized inside.

Danielle was awesome in exchange our Christmas Tree from a different location. She was also kind enough to make sure everything worked.

This is a clean and well-organized store with a great selection. I believe this is the largest Michaels in San Diego county by square footage.

Large. Lots of crafts. Frame mat a bit expensive.

My favorite store

Very helpful customer service. Great sales. It was very easy to pull up the 40% off coupon on my phone. Great selection of yarn.

My fave Michaels in San Diego. Large store thats always well stocked and friendly employees. Weve attended some of the classes and we really enjoy them. Also, dont forget to download the app so you dont have to remember to bring the mailer coupons.

Great store, always clean, pretty well stocked. Cashiers are usually helpful and pleasant. Unfortunately not much help available out in the merchandise areas.

Best go to for arts and crafts. Always end up finding great deals

Great sales and usually online coupons. Has most of any craft supply you need. Decent hours