Purchase a shotgun here. Process went smooth. Good prices on ammo. No public bathroom. Manager suggested I go use the bathroom next door at CVS 😅

Josh(Mgr), provided outstanding customer service by helping me find merchandise not available at his store. He contacted another Big 5 and located just what I needed. Superior customer service, very much appreciated.

Cool place. For me shoes with a lower heel 👠 helps my spine. Thanks for being so kind when I came in. Have a great Halloween Big 5🎃🎃🎃🎃

Although they didnt have my sons skates (mens size 13) in stock, this place had so much other sporting gear to offer and we did leave with two incredible knives for less than $40!!! Highly recommend!!!

Nice store, friendly staff. Found what I was looking fir: sports bra and a straw hat. Very reasonable prices, items discounted.

Guy in ammo helped multiple other people, never once offered to help me. A guy who looked like a manager walked by and gave him a specific nod in my direction letting him know I needed some help with a couple items. Still no offer for assistance as I was there to purchase an AK 1 air rifle and some Oakleys. Ended up waiting about 5 minutes while he helped everyone else, just didn’t have time to wait longer. No glasses, no gun. Saved me over $400. Thanks I guess. Went to Timoney’s Firearm and Accessories and was able to make my purchase instead.

The screen canopy I needed was easy to find. The girl at the register was happy to apply the coupon I presented. The staff was courteous and I am ready to.go camping. This store is always a great place to get what I need.

Great customer service throughout the entire store. Footwear department is 10x better than the Sports arena location. (Where I used to regularly shop)

Went in to get some cleats for my son. Friendly service from every employee, from the time we went in, until the time we left. Very helpful as well.

The cashier needs to be [retrained ] on how to help customers with there card with chips . And he made a rude comment. ( I know what Im doing you dont !) 9 11 21 trans:2883 Cashier :Cameron

Good ammo prices and polite staff!

Great service. Been going there for over 30 years

This is one of my Big 5 Sporting Goods Stores I can always count on to buy my black Nike Air Monarchs for work. The sales help always say its their last one in stock...every time I need to buy a pair. I can remember when they were $49.99...Now...$59.99 plus tax.

They had the glove my granddaughter wanted, after looking at several stores, to bad we didnt start their.

Only complaint: too small. The staff is knowledgeable about products. Theyre very friendly and professional. I was able to get in and get out with the products I looked for. No fuss...just smile.

Clerks were very helpful. Two of three camera offering assistance while I was shopping for a new 20° to 30° sleeping bag. They also have large selection of them. Also picked up some space blankets. Will be returning often.

Cant find employees who can help you out, I literally had to wait in line to ask cashier to please call someone who can help...

Great customer service. Amy was a big help as I made my decision. The entire staff are always so helpful and knowledgeable, no matter what I am buying. You guys rock!

I love Big 5. They always have great deals on shoes and lots of other gear.

Looking for a certain brand of skate called Chicago being from the beautiful Windy City of Chicago the great thing to be able to find Chicago brand skates and Americas Finest City

This location is well stocked, clean, and their staff is helpful and friendly.

I hate buying shirts or pants when you cant try them on. I measured my waist before leaving the house, still came home with shorts to big. But at least Marget was a very pleasant cashier.

Store is well stocked, service tight. Found what I was looking for at this store after going to two others.

Small but good store. Dont look for ammunition here. Nice Oakley sunglasses here.

I bought hiking boots . Very good quality and a great price.

Awesome, good wagon sale right now..also, fun ball called a waboba

Good selection of tennis shoes

Employees there are very helpful all the time, I love shopping at Big 5s. I always find what I need.

Super helpful staff and great selection

Got river tubes there great selection

Its kinda ok and a dash of hot babes good shoes 👟👟

Awesome items and good prices

Very attentive nice employees, and helpful

Limited selection. New staff. Maybe will improve.

Use their sign up to get awesome one day deals and great discount coupons. From Ammo to yoga got something for just about everyone

The worst customer service. They don’t have respect for their customers

Great store a little small but has everything you need for your hunting fishing skating snow activities and more definitely offer very great specials and deals and customer service is a plus always greeted with a smile

Returned something. No problem.

The manager was awsome..she gave me wht I expect and some extras cant never expected her to go above and beyond...I cant remember her name because I never asked but I can say they work at the gun department......she helped me with my order even when she was about to get off...thanks agian!!

They need more selection on womens tennis shoes. Also, not enough benches to sit down a try on the shoes, with social distance.

Nico at the gun counter is wonderful, super knowledgeable, patient, extremely helpful- and his female coworker/possibly manager is great too. Highly enjoyed my visit! Wish I lived closer.

Good products and good discount.

All employees helpful went to purchase a treadmill but they had no displays only pictures that didnt really say what I needed to know

I rode my bike, a expensive bike. They have no way to lock the bike up. I asked one customer service person coming out of I could park my bike inside. She said yes but they cant be responsible. I just wanted to get a mirror for my bike but didnt want to leave it outside. Thought inside would be okay to just grab mirror and pay. Thought that would be quick. Girl at cash register said I could leave it there. That I had to leave it outside. I said you dont have any place to lock it up. She said I know but you have to leave it outside, you cant park it in here. So I left and will order online. I re expect their policy but a sports store could invest in a bike rack so a bike rider could buy what they need.

Cierra was a HUGE Help! Thank you for your amazing service

Found everything my daughter needs for her soccer practice

There were a lot of athletic shoes on sale and clearance. The cashier was helpful and very pleasant.

Great prices on running shoes. I can usually get a quality pair for $50-$60. Theres a tall guy with glasses who works in this department and is totally useless. Ive interacted with him a few times. Poor people skills!

Went to big 5 to get something I needed that Walmart and target were out of and jcpenny showed as in stock but were out of. Big 5 had them (thermals - needed them for cold nights.

Chelsea in shoes was amazing. Very crowded and very busy. Lots of people asking for different sizes and different shoes. Chelsea handled it like a pro got me the size that I needed in my new under armor boots they are super comfortable and look awesome. I got the khaki color Valsetz under armor hiking boots/running shoes. They seem like they breathe very well and they are super comfortable. I look forward to taking my dog hiking into dog park with these thank you Chelsea and the big five team you guys are awesome and always friendly.A suggestion I would give is to match Amazons prices other than that there’s always good sales here

Had to exchange Christmas boots for my son. Seamless process, they had an excellent inventory and I upsized the boots quickly. Thanks, Don

An original products and professional and friendly staff, specially(Amanda)

Didnt price match and closed the gun section 3hours early so they could clean the shoe section. I guess when you dont work on commission you dont care but I did buy the two guns I was looking at elsewhere.

Always great service and plenty of shoes to choose from!

Great customer service! They even helped me load what I purchased into my vehicle.

Friendly service. Good prices.

Clean a little bit of everything as far as selection goes polite customer assistance nice store

Always enjoy shopping here. They have a great selection Sporting goods as well as a number of items for everyday use .

Goods for the good store just no customer service they all stand around at the register. And do not offer any assistance.

Had what I wanted, Cashier was very nice.

Love big 5 in general. All there employees are usually awesome. Amy at this location in particular is super knowledgeable!! I enjoy just going there sometimes even if I don’t find what I need, and their Deals !! Don’t sleep on them emails !

Great prices. Cashier even got me a 20% off coupon I had no idea about

Very helpful. She stopped doing what she was doing just to help me. Great job

Is more spacious than the one in Chula Vista.

While I do like Big 5, this is the 3rd time they say they have something online and when I get to the store it is not in stock. They need to update their stock database and programming.

Great selection great price

Excellent Customer service at the El Cajon store. Friendly staff. Its hard to find this these days. Keep up the good work

A mix of clothing and sports gear

This is a good store. you can get a lot of your outdoor needs here easily and affordably. The store has been the same sense I was a kid i feel like they deserve an upgrade .

I didnt spend much time there but found what I was looking for immediately

Best price I could find for Fila brand shoes

Great staff, needs organization

Helpful staff

A decent selection of products and very friendly/helpful employees. Certainly better than a nearby sporting goods store that shall remain nameless. My only real criticism is that the store seems over stuffed with merchandise and some of the aisles are uncomfortable to navigate if there is more than one person there. Its a small place and they are trying to maximize their selection of products - but it makes the place seem cramped. Would still go here first for sports/camping/outdoor products.

Excellent customer service

Very knowledgeable firearms staff. They have detailed information about different types and ammo brands, grains, and types.

Fast in and out, just needed new tennis balls for a walker.

Amy makes shopping at this Big 5 one of the best experiences you can have in retail. Great place to go for all your sporting goods needs and friendly service.

Little tight to move around the store.

When you want stuff to eat you go to a food store, but when you want to have fun and be athletic and head out to the out doors. You must stop at Big 5 they got stuff from all five categories. Fishing, hiking, athletic, outdoor family fun, hunting and so much more..

Just grabbed softball gear for our family. When we went up to the counter I asked if they had any coupons the directed me to their website. Ended up get 25% off

Good friendly helpful employees

We went to Big 5 for shoes. There was not to many people in the store. I only saw 1 guy without a face covering. Staff had face coverings. They also had tape on the floor for social distancing for when you checkout. Checkout was fast and out the door we went.

We went in looking for hiking boots for my teenage son. There was a great selection. We found a pair that fit after only 4 tries. The sales lady was super helpful and brought us shoes that werent even on display for my son to try. She checked on us several times even though she was helping other people at the same time.

Thr lines were short for check out and they had staff everywhere to help with any questions or product requests.

I stopped off at big5 sporting goods to check out some work shoes. Havent been there in a while so it was cool to come for a visit. They didnt have the type of shoe I was looking for but Ill check back later. Ran into fred at the gun counter- been there forever! Great place to kill a few minutes an look around. Enjoy!!

I dont like this one

They definitely promote Niki products. Nothing special

I was able to find the shoes that was looking for at this location.

I quit shopping at this store a long time ago. I got tired of dealing with lousy employees with their lousy attitudes. ( The address here is 666 Fletcher Pkwy. Maybe that has something to do with it).

Great selection and great prices; and a very helpful and knowledgeable staff.

Great place to buy softballs, shirts active wear shoes tents

They dont have everything, I would suggest calling them before u go there looking for something.

Super helpful and friendly staff. Great prices and fun stuff to check out. Been ages since I visited a store and was great visit will be back!

Horribly over crowded, no social distancing.

I have been a customer since they opened in El Cajon. Always fair and competitive prices. Depending on what you are looking for, they may not have the best selection. But they are very diverse in covering most sports and/or activities.

Had what we wanted, good price. Very helpful and polite

Terrific store for everything and anything in the line of sports equipment and wear. I always find what I want here. They also have a great variety of shoes as well.

Shopping during the pandemic, Big 5 closes early so check the store hours if you prefer shopping in the evening.I stopped buy to look for shoes for my husband.The store is still pretty cluttered, there were only a few shoppers but Id imagine social distancing would be hard if they are busy.The shoe department is confusing. Their shoe wall is ok. But the shoe aisles are strange. It looks like most of their stock is on clearance. But their clearance prices are not that good. Most clearance shoes were over $39.99. Some were $24. Most were higher. Also, the clearance shoes are just piled on top of each other, without boxes, on the shelves. They are organized by size and were neatly piled. But they were piled. . Their displays of current shoes were sparse and started at $20 for cheap quality and go way up from there.

Lots of good sporting goods with reasonable prices in one place.