Ive recently started shopping here again since transitioning. All the staff are extremely friendly, personable, and helpful. This store offers possibly some of the absolute best customer service I have ever experienced. Ive always been so nervous to shop for feminine clothing and accessories by myself, but the staff here make it all so easy and I dont feel judged, just supported. Most recently I have been helped by Samara, Zack, Isabella, and many more I have unfortunately not caught the names of.
Over the top. Had what we were looking for and two staff members greeted and helped us. They also have a website.
Very friendly employees today! Very knowledgeable of their products and their going on sales! I cant take them enough for making me feel welcome.
Ive been going to this hot topic since like middle school. It holds a special place in my heart. I was shopping for an anniversary gift for my boyfriend which I found very easily and with some help from the staff I purchased the thing. The staff that helped my friend and I were very nice and helpful they made this trip the best experience at a hot topic.
Daughter loves this store.As a Mum i was like nope, no untill i went inside with her and was like WOW.Now ill be shopping here too, for the Shirts.
Hot Topic always has the best employees. Sierra is awesome. Asked for an item that was out of stock and she offered me a variety of alternatives. I can always expect the best customer service at this store.
Its good, I now can look like the E girl of my dreams
The best bubbly staff. Alex is amazing.
I have been here a few times but I sometimes avoid the place nowadays because they dont have a lot of the things like they have on thier website. The prices are a bit pricey especially for the anime merch, funko pops, and plush dolls that they have there occasionally. The staff are like a mystery bag and never know whether youre going to get the kind/patient one or the grumpy Mary Sue. I enjoy the music but the volume is too loud for my taste and kind of wish I can see more merchandise from other fandoms like Marvel or anime that are popular aside from Attack on Titan and Demon Slayer.Also please bring back the nail polish in the skull shaped bottle!
This store was an absolute delight! Brandon was extremely helpful, and I really loved his energy and the amount of pride he had in making sure our visit was a pleasant one. I will be happy to return very soon! Very well done:)
Great staff great selection only hot topic I will go to in town
The staff was super friendly and always a step ahead when offering their service. They have a register on the outside which helps to free up space in the store since they have a maximum store capacity of 7. The staff is super friendly and accommodate you as best they can. The store itself was very clean and organized and you did not have to fight with the marketing layout to view products.
Clean store, good customer service.
Off the wall items you cant find anywhere else. Staff is super cool and knowledgeable 👍
Great customer service. Cool variety of items.
Employees were super friendly. Super roomy store.
Is Ok you cand fin a lot a things from diferents shows like rick and morty and others
Hot topic has some awesome T-shirts! Staff is super friendly.
Super friendly, great sales. Isabella rocks!
This Hot Topic has a lot of product, but is small. They keep a good variety
Very friendly attentive sales associates. Very clean followed covid safety regulations.
Lots of trendy clothing, jewelry and accessories.
I always love going to Hot Topic, although the store is like a ghost town because of covid-19.
My daughter bought some cute t-shirts! They have the most cutest creative stuff in the store. Everything you can think of!
Great customer service and products, only complaint is that a dog was in the store and that could be dangerous to people allergic but overall a good experience. Also Alice (An employee) was great!
Some items we wanted to see not available at this store.
Love the t shirt selection 👌
Nice store, for a younger crowd.
Love it. Products you dont see anywhere else
Good place wish bigger
Not a big variety of anything
Great staff and so helpful. I appreciate the kiosk outside.
Love the people in it but come on, sell 3XL stuff
I would like to know if you do custom prints I am 13 years old and trying to get a gift for my brother
If you are different this is the place to shop.
Everything awesome crammed into one small space😁
The store is very small. their is barely any room. hard for people in wheel chairs to get in. but the item they sell are pretty cute. the clothes are hanged on the wall so you have to ask the cashier to get it down. there are two registers. there is usually only one open. the pins are super cool. most of the time they are on sale two for one.
They have some great sales right now had to drag my daughter out before she broke my bank account lol.
Great as always
Always busy looking ... Too small of a store, therefore if store was bigger it would look more eye appealing and not so cluttering looking. Do love the variety of the merchandise they sell. Love that they carry Supernatural items, still. I can get lost but overall nice store wish it was bigger and kept up better.
Terrible experience. Would rate 0 stars if I could. Went to this location with a group of friends in hopes of buying pins and patches. We were bag shopping and an employee came up to us, asked for our items, then perma-banned us and said they would call mall security and the cops, thinking we were shoplifting (with no evidence). We tried to explain ourselves but they wouldnt listen, saying they didnt care and we werent allowed back. Employees yelled at us as we walked out. I had an anxiety attack. Wouldnt return even if I could. (Calling the cops was a scare tactic. They cant call police, mall security can. And since they got all of their merchandise back they would have no need to anyways.)
My friends and I went into hot topic and they accused us of stealing and banned us from the store. They wouldn’t listen to us when we tried to tell them we weren’t stealing and yelled at us. My friend had an anxiety attack from it and started crying in the mall. Smh :/ they lost good customers, I’ve bought 100’s worth of stuff from them and now I’m banned because they THOUGHT we were gonna steal and they didn’t have solid evidence. Not going back.
Love shopping here! The employees are extremely helpful and very nice
Hot topic is always good to go look inside to see what they have. I used to buy my wife a lot of lounge fly products here and really enjoyed seeing there new inventory of them. But they dont carry selections anymore there all online but still a good place to go for your kids or family whos into the clothing apparel and toy products
My family loves this store! I recall on the 90s when people avoided this store because it was to metal, goth & industrial which I still loved back then. Now, they have truly modernized it to make all walks of life comfortable covering numerous genres and pop culture. Great for collectors as well by adding funko pop dolls and other various collectible toys.
This store seems to constantly change its thene and who they want ro cater to...go for a specific item or look and they no longer support that style 😎
It is great for getting anime and band shirts
Just plan to wait for a while in line, with this whole covid, it can get crazy with the wait time.
Its not as easy to find these days. I walked right past it. Definitely not the store I grew up with but one can still find cool shirts
My friends and I went to this location in hopes of getting merchandise from some of our favorite tv shows and movies. While we were bag shopping, we heard an employee yelling at one of my friends very harshly. She then yelled at all of us and said that we were banned and that they were calling security and the police. We tried to explain but they stated that they did not care. One of my friends even had an anxiety attack for being falsely accused of a crime. Will not return.
Love it 🖤
Great experience even when they were busy!
Its a hot tppic
The employees are awesome and very helpful. I have had to order things online and they do it for me. They had a new shipment of items from The Nightmare Before Christmas and they showed it to me fresh out of the box before putting on floor. They are awesome here .
Excellent customer service. Nice selection of items. The prices are a little high but oh well. Shop is too small and cramped. They do have a rewards system where you get a credit in the store after spending a certain amount of money.
Had so much fun with Johnakin, who helped me find the right gift for a friend! Thank you so much! Ill be back.
I went to this store and got my niece a shirt that had some Manga on it if you know what that is. Then when my niece got here from Germany took here there and she bought more stuff from them too. Very nice novelty store.
Always find something crazy in here! Great for gifts😀 they always have rude t shirts and pretty good sales.. love it
Dont bring children. The store was relatively empty and my 3 kids (5, 10 and 12 all well behaved) wanted to sit on the on floor near me 2 different times while I was looking at shirts. The associates came over and said they couldnt sit there both times, like damn are they really bother anything? I think from now on I will be going to mission valley. Also the manager before she rung me up for my items, said excuse me to an older lady and before the lady could move she just bumps into her and doesnt even apologize. Seriously rude people.
Love Hot Topics. For years my store if you are a geek like me great place.
The staff is always super friendly and helpful. Love shopping here!
The staff is so helpful and knowledgeable about their sales and stock. If you need any thing they know where it is. They always have great sales.
Has a variety of merchandise from figurines to jewlrey to dresses. Pretty cool place. I havent seen any other brand like it. My only complaint is the pricing is a bit high.
The Best place ever!!!
I come to learn that every HT store is crazy different. This location has a bigger Store i want believe, but less product. It is cleaner easy to walk through.
Very nice and helpful employees. Always a pleasure shopping at hot topic
This place has changed drastically since I was a kid. Fantastic place to find Fandom merchandise. Great collection of supernatural and Harry Potter gear
Love hottopic so much. They have such a fun variety of makeup products and really everything
Absolutely great! I live the selection of items. The staff are so kind.
This place has changed sooo much! We literally walked right past it thinking it was gone. Very bright and cheerful, couldnt find anything my teen wanted.
A mini Disney Land, love going there, they have things you cannot find any where else
Cool place
Its hot topic with great service not much you can ask for.
Friendly staff today. Didnt mind my young boys acting a little crazy. Wish they had kids sized shirts tho
Very friendly customer service but needs more room to move around a lot to see and too much going on hard to concentrate on one thing love going online to order my stuff but still a great place to shop
My daughters love this place. Great service
Very cool store
They need a bigger space. I was so clausterpgobic and felt like I was trying to make my way through a hoarders closet. Fun unusual stuff a little overpriced. I just couldnt stay in there long.
My kids love it
Theyre a bit over-saturated. They are trying to cater to such a wide variety of different cultures in order to remain profitable in a mall environment.
Great customer service!I was there yesterday to return a couple or tshirts. I needed them in a different size.Even though the store seemed busy, the help I received was outstanding!Not only did she help me look for the tshirts, she went out of her way to climb up to check and remove the displayed samples. Her attitude was AMAZING & countagious.
Great service and an awesome selection of a lot of pop culture items. Even though Im no longer attracted to buying Supernatural themed eyeshadow palettes and anime merchandise (but I do buy earrings a lot), this store will always be a favorite!
Its a cool spot. Big selection of what they specialize in. The employees are nice and helpful
It is good for teenagers that like cartoon and anime shirts.
Helped me find everything i nreded and even helped me ship stuff to my home from store so that i didnt hsve to carry it home on my bike!
Nice place to find gothic, punk and pop culture attire and other things
I used to work at this store. Been a loyal customer before hand for about a year before I applied. One of the reasons I applied os because of the awesome shopping experience I had.
Love the store but not a lot of clothes(in stock) in plus sized.
I realI only go for specific things, items are always so close I have to squeeze by other customers everytime I decide to come here.. uuh...But they are a little expensive so I havent bought anything from here in a while.... If anyone catches a sale let me know!
Nice
The guest service is top-notch! Fun, fast, & friendly.
Great mix of character stuff you never knew you needed!
This place is so much fun you have to be in nerd to go into it but everything you want from any Disney program any Disney movie Doctor Who Harry Potter Star Trek Star Wars all the comic book Heroes its all here fantastic is just fun from the clothes to the jewelry to the knick knacks to the POPs
Staff is friendly and they helped us look for iteams we may have been interested in.
Friendly staff and usually have some pretty good deals an a lot of cool clothing, accessories, and pop culture collectables.
This store is so small and cluttered. Ill stick to Hot Topic online even though the sales arent as good.i miss the store at Horton.
Store is a tight fit like all other Hot topics. Im a funko pop collector, this is my main reason for going. The have a huge selection of pops, each hot topic has a IG page and or FB page to update followers on new items arriving. Store is clean, friendly staff.
Love, They brought Killstar, Blackcraft, and Tripp to the store, so now you can see potential awesome outfits in person.