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Acuity Eye Group & Retina Institute - El Centro
1420 Ocotillo Dr Suite D, El Centro, CA 92243, United States
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Acuity Eye Group & Retina Institute - El Centro
Comments
Ma
Review №1

Rude! The “computer” will schedule an appointment for you but don’t worry and don’t be 5-10 minutes early, because they won’t be open.Tries to speak down to you.Lies about leaving messages.Has zero concept of Customer Service.The VA definitely should not be out sourcing to them.

Li
Review №2

This group of professionals is very good. They’re efficient, friendly, take their time with their patients, plus they’re competent. The waiting room is quite spacious and kid friendly, which I think is nice for the little ones and their parents, too. The place has plenty of parking, everything is clean and organized in the office area. I always enjoy my eye doctor appointments. Dr. Mancilla and Robin, the optician, are consummate professionals.

Ro
Review №3

Extremely efficient service, minimal waiting time. All doctors that I have had are professional, courteous and very informative. Wish more facilities were like this.

Ri
Review №4

Absolutely love the service here! Staff has always been helpful and nice. Dr. Samuels is always willing to listen & address my fathers concerns. No excessive waiting which is great for my elderly father.

Gr
Review №5

I have been grateful for the professional kind manners of the employees, efficiency, and professionalism. Waiting time is minimal and the ambiance very calm and serene. My Doctor, Dr. Samuels, is very straight forward, cautious and professional!Thank you.

Jo
Review №6

Everything was very professional, from the receptionist to the Dr. I received a very warm welcome with a smile. My waiting time was very short. Everyone was extremely courteous and professional.

Ab
Review №7

Very good service! Plus just one look at the doctor.. Wow! Very good service overall.

Am
Review №8

They staff were very nice and friendly serviceThe doctor very professional

Ro
Review №9

Very frienly and helpful, I miss Dr.Patel but Im in good care with Dr. Solano

So
Review №10

Great customer service, no ridiculous wait times, very efficient friendly staff

Information
3 Photos
10 Comments
4.9 Rating
  • Address:1420 Ocotillo Dr Suite D, El Centro, CA 92243, United States
  • Site:https://acuityeyegroup.com/locations/detail/9/acuity-eye-group-retina-institute-el-centro
  • Phone:+1 760-353-1154
Categories
  • Contact lenses supplier
  • Ophthalmologist
  • Optician
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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