Place is clean and were able to help me with my prescription.

I cant believe they have 2.5 rating. They deserve negative ratings in everything. The most unfriendly customer service ever experienced.

I would have to say this is most inapt pharmacy Ive ever been to. terrible at everything, even just picking up the phone. I dont really know what is going on there, no matter what I need there is always some delay or issue.

About 6 months ago this pharmacy was great. Now it is awful. They dont call me when theres an error or delay. They dont call my doctor if the prescription runs out. I have to regularly wait 30+ minutes even when Im the only one in line. Its ridiculous.

Don’t develop photos here. I brought in a camera that had important film on it to be developed and they lost it. On top of all that they were very unapologetic and unhelpful and therefore never found it.

I usually visit within a few hours after they open. Mask-wearing is required, as is social distancing, includingat the pharmacy. There is hand sanitizer inside the door for customers. The pharmacy gets busy kaye morning to late afternoon. There is plenty of parking.

I don’t really enjoy coming this this Walgreens. The customer service is quite awful and could never help you find items you’re looking for. Every time I come in there is feels like I’m being stared at the entire time while I shop. The store also has low stock in many products and items and many isles are very unorganized.

They are the most Careless pharmacy you can deal with. I called to ask a question about my medicine today, I was 3 hours hold on and they didnt answer me . It was a tired time I was having this bad experience with this pharmacy . I am a disabled person and going to them personally is very hard .

One of the worst place to shop ever. why so many employees just walking around only and talking with each other while there is a huge line in the cashier. i saw a manager on the cell phone talking to someone today this morning 2-18-18 while she was on duty. after staring at her for 5 mins she asked me do you need some help. later when i went to cashier to pay there was a price match issue. cashier called for help over the mic but sadly none showed up for 4 minutes(probably busy on their cellphone). after that i discarded that item and leave. no wonder this place sucks on customer service and has such poor rating. i am weekly customer here. found some good employees at the counter. only reason i get to this store is i live about 2 blocks away otherwise i would never visit this store.

Very friendly staff. Lines are never too long. Store manager was very helpful. I love this pharmacy staff. They always remember you, and there is never a long wait. Drive thru is super fast as well.

This Walgreens does not allow African Americans to choose what they want before they buy it they keep most of the products that African Americans with need to see or use behind a glass door and they do not let you touch them and they walk the customer up to purchase it right at that moment even if they arent ready to make the purchase I do not support this Walgreens . And there is also no restaurant there been several occasion where I have asked to use the restroom and I was told to either leave or that I could not use their rest and I believe that thats against the law

The Cashier Anmika was super helpful. she rocked my day. 5 star is especially for her. I have been going to this walgreens for last 12 years. always love their service except some managers who are always on the cellphone.

Dont like the store at all. The last time I visited the store manager went in my Target bag and told me I forgot to pay for an item I explained to him I purchased the up amd up item from target and I have a receipt. Showed him the receipt amd he didnt apologize however only Target sells up and up products. Was my last time there. Not worth ever going back.

My favorite Walgreens in el Cerrito and Richmond

I love the customer service, but theres always something happening there. Theres police all the time in there. I dont feel safe there

You guys need to have a star with a negative sign in front of it.

Its an average Walgreens but understaffed. carts and baskets seem to disappear and can be hard to find. convenient parking in the lot out front.

Walgreens is a great place to get male and female beauty products, toiletries and overall body health products, eg. (Vitamin Supplements) miscellaneous household items like Lightbulbs, batteries including portable electronic accessories eg. SD cards, Cameras and Headphones.Their photo service is very quick and straight forward. They have a do it yourself option for managing your photos, or you can get help from their Photo techs. You can get Passport photos here too.They also offer Seasonal/Holiday decorations by season or holiday for every season and holiday. They also have a wide assortment of soft drinks, snacks and candy.Walgreens also offers a great selection of Greeting Cards which cover every occasion.My only grievance is their Pharmacy wait times. The delays are long regardless of time, peak hrs or not.

Run very badly. Drop off window at pharmacy was closed. In spite of being “less busy than usual” I waited at the pharmacy line 10 minutes and only one of the five people ahead of me had been helped. It was clearly going to take 50-70 minutes before I could get my new Rx filled and five more people were behind me in line. I gave up in spite of having an active asthma attack.

Theres never enough cashiers amd you usually have to wait in line a long time. Their prices are outrageous.

What the heck has happened to Walgreens?????Absolutely the worst!!!!!!!!!And trust that Ive changed location(S)several times and now pretty much the same HORRIBLE Service at ALL nowadays!!!!Im changing pharmacys and encourage yall to do so also!!!!!

This place is either understaffed orthe staff is not properly trained. First, there is always a long wait; every single time I was there, whether in-store or drive-thru. Second, there were many mistakes made on the prescriptions....and there were times they would fill prescriptions that I had not requested and was no longer taking.To add insult to injury, even trying to get a live ;body on the phone is impossible with waits of over half an jhour. There isno excuse forthis level of customer disservice!It NEEDS A COMPLETE OVERHAUL OF PERSONNEL.after putting up with this for too long I removed my prescriptions and my daughters and went to a pharmacy that is delightful to work with and even delivers.

You have to wait for a day to get your medication. Bad attitude staffs.

Yea the pharmacy is always understaffed and takes forever to get ur meds and they call you to tell you its ready and when you get there it isnt even ready and nobody answers the phone

They did know what they doing on Pharmacy

Never enough staff in the Pharmacy. Everything takes forever, prescriptions are screwed up, no one answers the phone. To the powers that be at Walgreens, Inc: please hire more people for this location, and please train them!

RUDE attitudes, they claim to verify information before giving a customer their medication.. but they gave my little brother his DADs high blood pressure medication because of failing to verify information. check your medication before you leave !!

Long lines and overpriced, your typical walgreens

Waiting 4 hours for medicine. Always an issue with Workers Comp. Long lines and super slow staff.

Pharmacy is slow as molasses. Overpriced generally.

It is very clean and quite store but they dont have enough staff to help their customer.

Bad costumer service!

Super slow service.....

Every time I use this pharmacy they are understaffed and it takes forever.

So Helpful...

My second home.

My drug store of choice

Terrible pharmacy.