Great Customer service whenever I needed to ask a question they could answer for me on a timely manner. I love Cubesmart
Excellent customer service and it was easy to set up automatic monthly bill pay, which was crucial since I moved to Germany. Also, my car was safe the whole year it was in your care. Thank you!
My experience here was just delightful! Char was very warm and welcoming and she really knows her stuff. She was so kind and informative. Her customer service really went above and beyond. I highly recommend this facility!
The new manager is very RUDE! she never answers the phone and she is vey demanding 0 stars
Great online promo rates and excellent front office personnel!
Great staff, professional and prepared.Unit door broken.
Char was amazing. Very fast and friendly service. Thanks again.
Reasonable prices the service was good and staff was definitely friendly.
Char Hines is amazing. The staff was also very awesome!
Char was professional, courteous, and knowledgeable. Rates are good. Clean and well monitored.
Keep stuff storage and safe
All of the staff at this location was friendly, helpful and very professional.
The staff were very helpful and caring ❤ 😊 🙂
The best place to store your things always clean the place very safe. the best customer service in person they always try to help you understand the situation you may be going through and the service very very friendly
Very friendly, helpful front office. Secure, clean facility.
This is one of the best storage places I have ever used! They were really accommodating with getting me the correct atorage unit and very helpful when I needed another! I would reccomend this place to everyone!
Good service and attention
Great storage units good people that run it and pricing is very reasonable. However it would be nice if the restroom was open more often. Overall its a great place to store your stuff.
Awesome customer service, worked with me when I lost the keys to my storage lock!
Nathan was great! The location and hours are very convenient and the rate is GREAT!
Easy acess and great managers. Only complaint would be the hours which are 7 to 7. Most storage facilities are 6 to 8.
Management is rude and lazy unless it benefits them!! I paid my storage a couple days late they locked me out at 5pm the day the payment was due but didnt unlock it until 3 days after I paid in full😤 I asked for the 3 days back on the next payment and they refused and got ignorant because I even asked!! Theyre also a little expensive for being rundown and no airflow in larger units, I dreaded every time I need something out of my unit. I would not recommend this place to someone I dislike let alone a stranger. I would give zero stars if it was an option!
Very polite staff.
The nicest most friendly owners always on premises:) Great place to store your things:)
The manager Nathan was very helpful and informative.
Excellent staff
Decent place, would be nice if gate would have later hours
Great Customer service!
Lowest price around, very friendly and welcoming
I don’t think they ever answer their phones with this new cube smart management...
Nice clean safe place to store your things. Friendly owners ;) they are always on premises.
I hate that they sold everything me and my kids have ever owned without informing my husband first so we could have figured something out. All my kids pictures and memoroes family pictures baby stuff everything my son has owned in his 13 yrs and my daughter 10 yrs. We were going to pay off our storage bill and get everything out of there and found out they auctioned off everything that was everything we have had for 15 yrs. All memories and things we can not replace. Class pictures baby pictures baby items things we have collected horrible and devastating to me & my kids.
If i could give 0 stars i would. Lady at desk had a nasty attitude when we came to get a unit. She acted like she didnt want to be bothered. She actually told us the unit size we reserved was not going to work for us without knowing what we were storing. Dogs running around barking inside the office and it smelled horrible inside also.
Dont come here and bad service they shouldnt be in Business
Great customer service at the El Mirage Location!!!!
Affordable and safe.
Front desk staff was Not friendly at alllll!!! Based on a few of the current reviews I will look to do busy somewhere else.
Always friendly people
Best in the valley by far.
Enjoyed my service there
Great customer service
Clean, safe and affordable!
Very friendly staff
ABSOLUTELY A JOKE!!! DO NOT RENT STORAGE HERE UNLESS YOU WANT BLACK WIDOWS, SCORPIONS, AND FLOODED UNITS DUE TO LACK OF ROUTINE MAINTENANCE AND FAILING TO PUT WEATHERSTRIPPING ON THE BOTTOM OF THE ROLL UP DOORS. JORDAN IS THE NEW MANAGER AT THE STORE ANYTHING YOU WERE TOLD ABOUT PREVIOUSLY WENT OUT THE WINDOW WITHOUT NOTICE. NOTHING CARRIED OVER AS IT SHOULD HAVE, THEYRE JUST WINGING IT ON MY DOLLAR, SHES NOT EDUCATED OR INFORMED OF THE COMPANIES BASIC POLICY AND PROCEDURES, ANY QUESTIONS CONCERNS, ISSUES, ANYTHING OUT OUT OF THE ORDINARY WILL REQUIRE CONTACTING CORPORATE AND WAITING 2-3 DAYS FOR RESPONSE. SAVE YOUR MONEY, SAVE YOUR BELONGINGS, SAVE YOURSELF THE NIGHTMARE AND STRESS!!!
Reliable insurance and great price