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Brasil Auto Center
11230 Montana Ave, El Paso, TX 79936, United States
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Brasil Auto Center
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jo
Review №1

Love this place. My wife and I brought our car from there. We have since went back and bought 2 more cars for our adult kids...They are straight and to the point and offer warranty on their used cars.

ro
Review №2

Mike did it again! Sold us our second vehicle in two years. Good condition and reliable, definitely gonna continue buying from Brasil Auto!! Ask for Mike straight up guy, no hidden sales tactics hes gonna hook you up!

Ce
Review №3

I have taken my Civic two times already and they have done an amazing job. Michael has always been transparent with me and has provided an amazing service.

An
Review №4

Ive brought my car here for 3 separate issues now, engine, brakes and suspension. The staff has been great, even offering advice on things I can do myself to help save some cash. Quality work at a good price when you need it.

Mi
Review №5

I want to thank Michael Garcia for going the extra mile regarding my Honda starter that failed. I receive great service and he made it very affordable vs the Honda dealership. Honestly, I dont write many reviews but I felt it necessary to give someone credit for striving for excellence. Based on my experience I would recommend Brasil Auto Center.

ag
Review №6

Fixed my fans and AC on my Honda element. Great work! Definitely recommend!

An
Review №7

Very friendly and very good service would recommend this place to anyone

de
Review №8

Great service from Mike and the entire staff always Courteous and helpfulI. I was recommended by a coworker and have always come back when I needed any issues with my vehicle for the past several yrs great on prices and never lead you on like other mechanics. Definitely knows what they are doing on repairs for any vehicle and recommendations to help you save money.

Ke
Review №9

This was by far the best auto experience Ive ever had. These guys were courteous and efficient. I was in and out in about an hour. I got the price I wanted without the hassle of wheeling and dealing. So far, I am MORE impressed than I thought Id be with the quality of the vehicle though. Be aware that they do not sell new cars. They sell reconditioned cars. As long as youre aware of that fact, then youre golden and you WILL be back. They specialize in Hondas, but have many types of different brands on their lot. Dont hesitate to shop there for a good quality well rebuilt vehicle. Thank you, Brasil Auto Center! Mike as well was super easy to work with.

Ja
Review №10

Wow, I was very surprised by this place. I needed a little gas saver. Nothing expensive. I was prepared to hassle with the sales person trying to sell me a lemon. No way! These guys make sure you have an easy shopping experience. Octavio was very professional, patient with me being tedious about checking everything. Even replaced a few things that I didnt even ask for. Even the signing and paperwork was no hassle! Easiest car purchase Ive ever done

Al
Review №11

Very good service, Michael Garcia was very helpful, car runs great recommend to go here if need of a new car.

Gi
Review №12

No one showed up to help us

Pi
Review №13

My sales agent mike was the best!! He was super helpful! I left with the car i wanted, with low payments! I recommend Brazil auto for any of your car needs!

Ch
Review №14

My brother bought his car last year around March 2020, a few months later the alternator gave up, he had to get a new one, a new battery, still the light for battery wont turn off, also a few months after getting the car the drivers side door fell... we have to lift and pull to close it... como dicen hacen jales chicanos para vender carros super caros y mas correteados que mi abuelita... he went there to see if they could help him with the issues and obviously they didnt... its funny because before all of this happened to him I was looking for a car too and so he would tell me to go buy one there... now this happened to him... so yeah no thanks... might as well buy from offer up

Ja
Review №15

Carlos was very attentive and explained the scenario with the problem in my truck. He gave me an appointment to start on my truck not like other mechanics who tell you to leave it and a week later truck hasnt been touched. Got to the point without Bs. Ill be sending another post once the work is done.

Ja
Review №16

I bought a 2013 Honda Fit in February and I love it! This is actually the second Honda I buy from them. The first was a Civic back in 2015. I decided to buy my car from Brasil again as I was very happy with the prices and the service. Mike is always very helpful and friendly. If you like Honda’s this is the place to buy it!

Ra
Review №17

I been buying cars and getting work done here for over 6 years im very please how helpful these guys are especially mike always helpful and making sure i leave happy.

En
Review №18

Good cars and good prices ask for mike

Ja
Review №19

Great Service, and Great employees! I have been coming here for my car for years and they always help me out with fair prices and effective repairs.Definitely recommend this one!

Ju
Review №20

Professional, courteous staff helped me fix a flat tire.

Pa
Review №21

I recently purchased a 2009 Honda Fit from this dealership. It was a pleasant experience from walk in to drive off. Hugo, my salesman, wasnt pushy at all and managed to get the deal structured to where all parties were satisfied. I was well aware that the cars they sell are reconditioned and sold with a rebuilt title, thats the reason I went there, I got a nice car for 20% less than what a clean title would retail for. They dont hide the fact that they are rebuilt titles or the fact that the airbags arent functional, its clearly stated on the window sticker which is something that cant be said about other dealerships in El Paso. If they didnt stand behind their work, they wouldnt offer a two year warranty on the powertrain.

Cr
Review №22

Just purchased 2015 Honda Civic! Mike was a great sales man and helped me out alot to fit me into the right vehicle! Gave me a great price. Fast service and I will recommend Brazil Motors in the future. Thank you Mike!

le
Review №23

Mike really helped me get into a car I really needed! He’s your go to if you’re looking for a vehicle!

El
Review №24

Wonderful experience speedy and courteous A++++

Jo
Review №25

I bought my 2017 Honda Civic at this location everything thing came out great, friendly service as well as fast. Everything Honda you should come here will recommend to anyone wanting to get one. Thanks you guys!!!

Tr
Review №26

Bought a used car here when I first arrived to El Paso. It was a great price and they even lowered it a bit so I could afford the tax title and registration without getting as loan. My car did have some issues but not till almost a year later. The salespeople were very professional and not too pushy which is a big deal for me. Great place is you need four wheels to get you somewhere and don’t mind an older car.

Sa
Review №27

Went to get a lil car for me and my kids and mike was great! Helpful and informative. Wasnt quick to rush us upon entry of lot. I love my lil nissan @ a good price and the kids do to!

Xa
Review №28

Best Auto center I’ve ever been to! Strictly for the customer. When I thought I had a blown head gasket on my 5.7 v8, they fixed the issue the previous dealer carelessly misconfigured, trying time get over. A $3500 bill turned into an $80 bill. Very thankful, Shout out to Michael Garcia!

Mi
Review №29

I bought a 2013 honda civic from brasil and very surprised on how professional Octavio went out of his way to help my son out. He was very honest and professional on telling us about the car and thats why he made me feel comfortable on buying the car. alot of car dealership like to hide things from you on condition of car and they sugarcoat things. so if your in the market of buying a dependable car for a fair price ask for Octavio.you wont be dissapointed. (Mike Sanders jr)

CJ
Review №30

Michael Garcia masters customer service in an absolutely Genuine and Authentic manner! Extremely knowledgeable and transparent without any games or gimmicks. I had previously testdriven similar vehicles at other local dealerships and the Only reason I made my purchase at Brasil Auto Center was the comfortable and trustworthy experience that Michael presents. I, of course will highly recommend him to friends,associates and the reader of this review in their search for a car. Thanks again Mike!!

Je
Review №31

The shop is in the back of the car lot great job cheap prices

Ki
Review №32

Thanks to Michael for making it easy to find a newer reliable vehicle for a good price. He was helpful and knowledgeable. The transaction was easy without pressure. They even offered payments without interest for the last bit I couldn’t afford at the moment. Even more they offered tires and detailing at their shop for a very good price! Would go again and refer to friends!

ma
Review №33

I would like to give a big thank you to Mike for helping me find a beautiful and reliable vehicle that was well within my budget! It was my first time buying a vehicle and he made my experience so fun and easy. Thank you so much Mike! I absolutely LOVE my new car! 🤗

Jh
Review №34

Thanks to Manny and Mr. Rico once again. They are always friendly and helpful. This is the 3rd car I have bought from Brasil and have never been disappointed. Cars are reliable and affordable. If you’re looking for a clean car at a great price, head on down to Brasil Auto. Thanks again😀

Bi
Review №35

This is a good place to get a used car for an affordable price. Michael is really friendly and there to answer all of your questions. He’s been my salesman for all 3 cars and explains everything in detail and made each experience wonderful. I’d definitely recommend to others! 🚗

Br
Review №36

On Thursday 13 June 2019 … I met sales and service advisor Michael Garcia at Brasil Auto Center. I went and honestly expected my hunt for a vehicle to be an event that I dreaded. Surprisingly that was not my experience at all in first meeting Michael Garcia … second test driving a vehicle and thirdly actually making a purchase that was beginning to end … seamless and effortless … thanks to Michael who displayed a congenial, engaging, knowledgeable and conscientious mannerism. I would like to express a sincere heartfelt thank you to Michael Garcia and his team at Basil Auto Center. Michael made what I thought could have been a rough experience into an event that was both impressive and inspiring …sincerely …Brian Walker

Ci
Review №37

I got my car serviced at Brazil with MIKE and I’m beyond happy and satisfied with the quality of work performed at their shop. I’ve taken my car to them several times and they always do an outstanding job. They can fix anything! No BS, mike was honest and found the solution to my problem. My car drives so smooth it feels brand new! Mike was so attentive and professional. Great customer service! I highly recommend getting your vehicle serviced here. Affordable and reasonable prices too! My new mechanic Mike at Brazil auto!!

Al
Review №38

I very seldom post reviews but my experience at Brasil Auto has resonated. From the moment you walk in you are greeted with a smile. Mike was kind, very knowledgeable and is very eager to not only fix the problem but gives you to opportunity to learn in layman’s terms. I have never been so satisfied and my car is running better than ever. Prices are very affordable and the work is clean. I recommend Brasil Auto Center and ask for Mike!

Ka
Review №39

Very friendly and helpful staff, Hugo especially helped us the most. Good selection of cars to fit your budget. They are very willing to help you weight out your options to make sure you drive away with your dream car.

Ch
Review №40

This is the first time Ive ever purchased a vehicle on my own. I was very nervous and didnt want to feel like I was wasting anyones time or getting something Id regret. The help I received from Mike was complete opposite and straight out calming and very professional. His patience with any questions really helped ease my mind I had to making the right choice. My wife is very very happy with her new car. Thank You Mike!! I recommend this place for any new and frequent car buyers!!

Ch
Review №41

Amazing service! Very nice people, Mike is very helpful getting my car. Come check them out!!!

Va
Review №42

Mike and Mary thank u for ur good customer service. Also, for giving me a great prices for my mthly pymts on my 🚙 car. I have purchased my 2nd one and I love my car thank you Mike for helping me out!! Especially, when something needs to be done on the car. Mike is always helpful and understanding. If u need to purchase a vehicle...check them out and ask for Mike.

Sh
Review №43

Super friendly staff. Affordable place. They help me to get a car asap and they work on my budget. Thanks guys. Thanks Mike for your help.

mi
Review №44

Had a very pleasant experience. The sales man ( Hugo) was extremely knowledgeable and helpful. They find a way to get you into your new car. Will recommend this place to any body looking for a good used car.

Em
Review №45

I have been with Brasil for a few years now . Personally bought my car here .Brasil as a whole staff has been fabulous to my family and I.There is a gentleman whom goes by the name of Mike, is extremely proficient in mechanics with Spot on ! Top notch! Service !I give Brasil 5 stars and mike 10 ! Thanks again guys !Highly recommend strongly refer !

R
Review №46

Left my car overnight, got it at 4 pm today. Great service while I was there. Kept me updated. Got my check engine light fixed for less than what Brake Masters wanted to charge to diagnose my problem. I was referred by someone I trust and Im confident my issue was resolved. If I have future issues I will be coming here first.

Ka
Review №47

Excellent customer service and price! Manny was very friendly and made sure my vehicle was in good hands. They were able to service my vehicle right away and provide honest feedback. Will definitely be back for any issues or maintenance for my vehicle.

Jo
Review №48

Having observed their sign for Free AC Check about a month ago, my girlfriend recommended I take my Pontiac Vibe in, as its fan had ceased working. Yesterday, I not only took my car in and requested an assessment, but I left my car to be serviced by the most agreeable, professional, and straightforward auto shop staff Ive ever dealt with!I was greeted promptly and cordially, the exam was quick and rational, their parts research and labor reasonable in both price and time, and even a ride home was offered, if I didnt want to wait, which I took advantage of!Manuel the owner, along with Octavio and Hugo, his staff members, and of course his mechanic, whose name I regret failing to acquire, have my thanks for everything they did, as well as the excellent job on my cars air conditioner. Youll be very glad you chose Brasil Auto Center for your cars service needs!

An
Review №49

Talk to Mike hes an honest man who works with u and helps as much as he can very good place high recommend this car dealership

Cl
Review №50

I had only a few days to get a reliable car in town and the experience I had with Brasil was top notch. They were very honest with me on the quality of their vehicles and promised in writing to correct small issues like a missing interior mirror. Their warranty is very cheap to add on as well. I am pleased with my car now having had it for 6 months and would recommend them to anyone. The staff was friendly and fair in negotiation. They are the best shop in the area.

Ja
Review №51

I always get the best service!! Polite, helpful, and friendly staff. They can always fix whatever problem I have with my car and give me very fair prices. Thank you Hector, Manny, Mike, Cesar, Rico, and everyone! You guys are awesome!

Lu
Review №52

Great service all the time! Hugo is the man! Gets you the ride you need, low price and super good cars!

Ra
Review №53

Mike went out of his way to make sure I was comfortable with my purchase. I took the car several times to make sure it was what I wanted, and he was patient with my hesitancy (Ive never bought my own car before) and personal circumstances. As for the reviews about the cars having been in accidents, I was made aware of this from the beginning. I asked why the price and mileage were so low, and he explained that the car had been in an accident, the damage was cosmetic and the airbags had deployed and had not been repaired due to prohibitive cost. When I took it to a mechanic he confirmed that the repairs were all cosmetic and the car was sound mechanically and structurally. I have been very happy with it. I am comfortable with not having airbags - to me it was worth the deal that I got. No one lied or hid anything, the entire process was honest (and I took a long time to buy this car!) and I was treated very fairly. If I ever need another car I would start my search here, but I expect to be driving my Fit for a long time.

Se
Review №54

Easily the fastest car buying experience I have had, they were upfront and truthful about each and every car they have, just make sure you ask all of the relevant questions for what you are looking for. They have a great selection of used Hondas for a decent price. They don’t pressure you to buy a car at all, which can be annoying at a lot of places. I even got a warranty for the car for piece of mind thrown in with the sale!

Ra
Review №55

I was looking at the reviews and I disagree with Luis because I too had bad credit and when magic Mike asked me that question I thought it was over on the car sale .but then magic Mike said hold on we will find a way I said ok yea right turns out he worked a miracle and I walked out with my car so please dont give up on these people cause they do magic again thank you Mike for your super great service .Mike youre the bomb

La
Review №56

The service was impeccable and has the best prices in town. There was complete transparency in all dealings. The business went above and beyond to help with exactly what I needed, no gimmicks or unnecessary pressure. This is a business that understands the importance of customer service, Ill continue to frequent!

An
Review №57

Responding to owner....!!!!! I stated in my opinion it seemed shady which is my opinion.. know where listed in the website where i was shopping did it say any of the information that i received over the phone from your employee.. it would be helpful for anyone who is purchasing a car for the seller to be upfront not only in person but online as well so customers don’t waste their time.I haven’t physically been to there lot but i was researching for a while looking for a car until i found one and so i called to get information to find out that the car has a reconditioned title and the gentleman told me the airbags were not deplorable etc.. to me this was a very big turn off i feel like if they are selling these vehicles then they need to post it and let the buyer know to it in my opinion it seems really shady so just a heads up be careful with these guys

Va
Review №58

Purchased about a month ago. Salesman was very helpful and polite. We are very happy with our choice to shop here at Brasil

Re
Review №59

I rate this place so much! My Dad and Tío bought me a 2015 honda civic car at this place and i love it so much! Thanks to Sr. Rico for helping us find a reliable car and showing how the car really is! The car is amazing and drives smoothly! Great service from him!

Ar
Review №60

This place is amazing i bought my vehicle 2 years ago and Michael Garcia the salesman at the Montana location was really helpful he works with you if i ever need anything fixed in my car he will go out of hes way to help me thats the definition of real customer service.I never had a problem with my car thanks to Brasil auto and Michael Garcia they always provide quick, professional, and outstanding service in a friendly environment and great deals. Im a satisfied customer who will keep coming back for more.I definitely recommend this place to family and friends!

Jo
Review №61

Awesome repair service and body work! Ask for Mike he and his team do an amazing job. Air conditioner broke, fixed it in less than a day. They work with your budget and have great references, highly recommended.

Su
Review №62

I was very happy with my experience buying a car here. My salesman was Hugo, he was very helpful and thoroughly explained everything to me, he also got me a great deal and made sure the buying process went smoothly.

Ca
Review №63

The approval process was really fast. Octavio gave us really great service and was very friendly.

ta
Review №64

Hugo Rico was eager to help us find the car we needed for our family! Very happy with the service and experience at Brasil Auto Center

im
Review №65

Great staff, Hugo did an exceptional job helping us find out next car!

EV
Review №66

Very helpful staff specially my sales man Hugo Rico, information was very transparent and he helped me build a payment plan that would work just right for me

Ka
Review №67

My family and I have boughten cars from Brazil for many years now. I want to say not once have we had any problems, the service has always been great. I would highly recommend it and I will more than likely keep coming here in the future. Thank you Miguel for making this experience even more wonderful

am
Review №68

Extremely dissatisfied. I have been coming to brasil auto for 2 years now because it is right around the block from where I lived. In the past two years I have recommended them to multiple people including family and taken them three cars, all for breaks and they have manage to screw it up each time. I got my breaks done on my truck and during the process they managed to break my abs. Which they replaced for a fee, after a month of getting my breaks done they are stretching AGAIN! I paid 300 dollars for them to break my abs and not correctly fix my breaks. They are nice people but I honestly rather take my car to yearwood all the way across town then recommend anyone or come back here again. I usually hate leaving bad reviews but honestly this disservice cut deep.. I DO NOT recommend

Sh
Review №69

Michael was great! He fixed my key ignition cylinder and now I don’t have to struggle to turn the key anymore! Thanks! you were awesome!

Fr
Review №70

I first bought a 1999 Honda Civic that was great on mileage! Great customer service and great prices! I take my vehicle to get its oil changed and other services. Had a starter replaced recently on my 2002 Honda CRV and have a lifetime warranty for parts. They helped establish my credit with my 99’ Honda I bought from them! I will continue to use Brasil Auto for my entire Honda needs! A+ business!

Go
Review №71

This place lies point blank period do not purchase these cars for they have been in accidents where air bags deployed and dont be fooled by the low mileage its wrong look at the car fax all these cars are for sure 120+k mileage. Poor and very sad trying to rip people off these cars are all lemons. Please stay away from these dealerships and dont be fooled these cars will surely not last you long and you wont be able to buy full coverage

Be
Review №72

Needed my AC compressor changed and took my car there, the price was great and now my ac works 1000x better! Very friendly, will definitely go back if I need anything else done on my car!

ni
Review №73

Good service, friendly staff, good prices. They mostly deal with Honda and Acura in the sales and they finance without credit but their mechanic shop is open for any type of car. They have been in business for over 20 years and its one of the best looking car lot in Alameda.

An
Review №74

I have gone to Brasil Auto for auto repairs and service on several occasions. They have always treated me very well and the service has been satisfactory, fast and inexpensive. Keep up the good work

Jo
Review №75

Manny and his team took excellent care of me. I purchased a 2009 Accord from them that had a few minor flaws and they fixed them all, no questions asked, at my convenience. Definitely would buy another vehicle from them.

An
Review №76

Hugo is a very pleasant sales person.Great customer service and pleasant.

xo
Review №77

Amazing experience mike helped me with finding a new set of tires.

Ju
Review №78

Well i just want to say thanks to Mr Hugo Rico for going above and beyond on showing me all the amazing cars they have not only with low miles but overall nice cars, i had gone to another place and nothing compares with the service these guys treated me with im so loving my 2016 acura plus i got a supper price on it i would definitely recommend these guys and ill be more than happy to buy another car in the future ill give them 10 stars if i could

K
Review №79

I love this place! Very friendly and fast service. Michael that works there is great! I Highly recommend this auto center!

Re
Review №80

Great customer service! Hugo is a great sales agent.

Re
Review №81

Beyond satisfied with the service. They work with you and know what has happened to the vehicle. Thank you for the Scion hook-up. You should definitely go here to get a car.

Ra
Review №82

If a used Honda vehicle is what youre searching for at a reasonable price; definitely this is the place to go.

Cl
Review №83

I have nothing bad to say about Brazil Auto. They have treated me with respect. Mike is a straight forward guy and was honest about my veh. Would recommend this place to anyone.

To
Review №84

Just purchased our second Honda Fit from BAC. Amazing deals and great customer service! Thanks again to Manny, Rico and Sal! Just now purchased a third FIT for my 16 yr. old. Brilliant service. Super happy!

Is
Review №85

Highly recommend Octavio!! Great experience with him!

Ir
Review №86

I am so upset. My father was 89-years-old and purchased a car from here for my brother. None of us knew how much he paid, until he passed away this January (2 days after my mom) and I started handling the estate. When I found out the purchase price, I was pretty upset that he paid what he did for a 2010 Honda Civic with 109,374 miles. Now I am LIVID. I just got the title and the car is a rebuilt salvage - damaged. My father was a very sharp man and would never have done this when he was younger. I view this as elderly abuse.

Me
Review №87

Had a great and easy buying experience and Octavio went above and beyond in the sale! Would love to buy here again.

Mi
Review №88

Mike was great. Honest and great customer service.

Be
Review №89

Love this place. Great cars at an awesome price. Ask for Michael hes always looking to help you out

Ga
Review №90

Mike took real good 👍 care of me...would recomend

Al
Review №91

Ask for Mike! Excellent customer service! He went out of his way to make me feel at home and answered all of my questions promptly and accurately!

Sa
Review №92

This is my 2 auto that I get from Brasil and they have the best customer service ever... Always satisfying customer 100%....100% recommendable... 👍

No
Review №93

I would like to thank Brazil Auto Center for all their help. Mike the sales guy and the owner Hector were especially nice and courteous and did everything possible to help me drive away in a car! Im very pleased and very greatful! Thank you!! Thank you!! Thank you!!

A
Review №94

I was really pleased with the work that was done on my car recently, and must say the customer service was outstanding. Mike was attentive to my concerns and overall I had a really good experience.

hu
Review №95

Great selección of Hondas and Acuras...they offer warranty up two yerars.is very good specially in a used car...

Lu
Review №96

Avoid at all costs the guy mike who apparently is the mechanic/saleperson and sales manager is Rude and unprofessional !!!! He didnt acknowledge us after 30 minutes since we been at the lot and was just talking with his buddies even though we were right in front of him. He didnt want to show us any cars or bother trying to work with us. End of story he said he didnt care to help us and to go to other lots. Spend your money else where

Ra
Review №97

This was my first time buying my vehicle. I was really happy that i bought and was not expensive which is what i wanted. The person who helped me was awesome too and definitely like how he takes care of his customers. Im overall sarisified with everything!!!!! 😊

St
Review №98

Great place and nice prices on vehicles. The staff are very nice too.

BE
Review №99

I have purchased 2 Honda Civic SIs from these guys and have never been happier with the level of service and commitment to customers in my life!I will continue to buy all of my Hondas from Brasil Auto Center and recommend that anyone looking to get into a premium used car stop wasting your time and stop in today!

Je
Review №100

Service is always the best, their cars are kept in good shape and their mechanics do quick work, Id recommend it to anyone who is looking for a nice pre owned Honda

Information
85 Photos
100 Comments
4.4 Rating
  • Address:11230 Montana Ave, El Paso, TX 79936, United States
  • Site:https://brasilautocenters.com/
  • Phone:+1 915-858-4471
Categories
  • Auto body shop
  • Car dealer
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Credit cards:Yes
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