Cant say much. Car dropped off June 26th and still have rental as of 8-20-21. Rental is great!!Had not heard anything on status of vehicle so I stopped by shop again. Was told they attempted to call me on Tuesday. September 3rd and car is ready. No details but but spoke with manager and next to no communication by shop to customer. Very very disappointed.

I was advised it would be one week to repair my vehicle. It took over 2 and 1/2 weeks for it to be repaired.I was advised that the part came in broken twice, which caused the delay. The reason for the low rating is because I had to call to follow up when the vehicle would be ready vs them advising me why it was taking longer.On top of it, I had completed the drop off form with my contact information. They called a relative instead of me, despite what the paperwork said.The only time I got calls from them was when they finally were able to give a date of when the vehicle would be ready and 5 mins before the time I was suppose to pick up my vehicle.However, I would say that Rosie, the receptionist, is very nice.

My car has been there for 3 days. On Monday, they came within the hour of me calling, and towed my car to the shop. I turned in the signed authorization form on Tuesday, so they can evaluate the car for the cost of all damages. I spoke to the person handling my case, and she said the person making the estimates will call me once they get get the estimates. Im not 100% sure how long it normally takes for the amount of damage on my car, but I havent heard anything from them since then. Im also not sure if there are other customers before me. Depending on how long they take, and the final overall job, I may give more stars or take away.UPDATE: It didnt take long for me to receive a call with the total estimates and approximate time to fix (so bumping up 1 star), and my car is currently in repair. Once it is done, I will update with pictures included.UPDATE #2: Sorry it took soooooo long for me to update on the final results. My car was returned like brand new!! No issues up to date. I 100% recommend them!

Great job on my new Rhino liner for my truck! Looks awesome! Thanks.

The service was good but the prices were extremely high. To fix a small dent:$ 800+. I tried to explain I got a much lower price somewhere else to see if they will come down on the price. Their answer was: go with them. Good bye! 😳🤣

Professional and very informative. My repairs were handled with a decent time frame. They were constantly updating me of repair statuses and other repairs that were needed. Upon pick up I had noticed a few pins missing; however they got it handled right away. Ill definitely take this shop into consideration for recommendation and if/when I need repairs done to my vehicles. They left my car nearly immaculate.

Its my first time here to do repair for my vehicle. Ive took it in around March/April. Its already been a month and a half approaching two months and my car is still not ready. It doesnt really help that Victor the advisor doesnt really do updates and doesnt answer his call. And to find out that he quit. I have to approach the insurance guy to find out where my vehicle is. Its kind of disappointing to find out this kind of service and Im not sure if I would come back.

I had to take my car back several times to have very serious issues fixed my a screw was not properly tightened and my rear wheel began to camber in as well as some body panels were missing screws I still have to take it back because ordered the wrong parts I expected better from this place and honestly should have taken my car somewhere else the lack of professionalism really shows I dont recommend this place to anyone

I have been getting all my body work/ insurance work done here for years and have absolutely no complaints. My vehicle has always been ready before the promised date and haven’t had to return for any issues. Friendly staff. I’m always updated if any changes are done. Definitely recommend this body shop for all your automotive repairs.I appreciate the process they take to go over the damages of my vehicle and they are quick to get me my estimate. I’ve dealt with different employees there and I would recommend working with any of them. 😊

Brought my car in for repair to the hood, roof, side door and rear wing. The service advisor, Adrian, could not have been more professional. He inspected the car with me and told me how long it would take to get the estimate completed and sent over to my insurance.The staff kept me up to date on the status of the work being done and when my car would be ready for pick-up. There were no surprises and I always felt comfortable with them. This is my second time having Rudolph Body and Paint work on my vehicles. I would not hesitate to give them my business again. Thank you.

Excelent customer service Adrian since day one very professional without any doubt will recommend this place Thank you

I recently had to get my car repaired for a fender bender I was in. I’ll start off with saying, the employees were very professional. They did a full walk around of my vehicle with me to discuss the visible damages. They let me know that of course once they did a tear down, there might be further damages but they would be the ones to let the insurance know. The process of getting my estimate to scheduling my rental to my car being done was super simple. I got my car back before the promised date and it looked as good as new. I was very satisfied with the work as well as the way the employees took care of me. Thank you RUDOLPH!

I rarely do reviews but I thought taking my car to a “professional” business would provide me comfort but I had the exact opposite experience. When I arrived in the morning a gentleman named Adrian assisted me and shared that he needs to evaluate the car and will call me later that afternoon to provide me with an estimate. I never received a call later that afternoon so I followed up with a call in the morning.Adrian did not call me to provide me with an estimate and got his staff started to work on the car. I was told that they have already started working on the car and the price was 3,100. Which is way over what the insurance adjuster quoted it to be. We had to argue with them until they finally agreed to stop the job and put the damaged parts back on. Please be careful when you take your vehicle here as they will start the job without providing you with an estimate as discussed.

You can always count on the professional team found at Rudolph Body & Paint. They have always been fair and just when it comes to helping their customers out! Most trusted body shop in town!

Very professional team! Answered all my questions. Car looked like new! Delivered on time! Would highly recommend them!

Good place if you dont care how long it takes to get your car repaired. My accident happened October 14. I just finished the whole process yesterday. 104 days. The topper was they decided to keep 300 dollars out of the quoted repair credit because ... they could.

Took my Chevy Colorado in for some front end repairs after hitting debris on Hwy 54. Ask that the air dam, which was damaged, not be replaced (think it looks better without it and gives more ground clearance). Went to pick up the truck and there was a new air dam on it. Had to take it back later to have it removed. They did refund the $90 for the part so not a big deal. However, after moving to Idaho a couple months later, noticed that the fender liner they replaced had come loose and was rubbing the tire. Took it to a USAA approved body shop here in Boise and they determined that it was loose because fasteners were missing. Had to pay to have it replaced (the tire had rubbed a hole through it). The shop here in Boise called Rudolph and explained the situation. Rudolph promised to contact me directly to discuss reimbursement for my cost to have the liner replaced due to their faulty work. Its been three months and I have yet to hear from them. Take your vehicle elsewhere if youre looking for a shop that does quality work and stands behind it.

We appreciate the professional service always provide and great work. We will continue to bring back our vehicles. Thanks Rudolph Paint and Body Team.

I never really write reviews but I had an accident with my Jeep, I was looking for a body shop near my home and i noticed that this body shop was close and I had very much confidence in that they would be Professional with on time with work yet again have a good quality and I was given the complete opposite they did such a horrible job I was given the run around I had to come back more than 4 times to get my Jeep fixed not only that but they burnt my windows and still messed up the tint I do not recommend ANYONE to take their Vehicle there

Had my truck for almost 10 months. Horrible body shop. Poorest quality I have ever seen. Rude poor service . Daniel in the shop a liar. Over charging insurance and they wontt pay and they are holding my truck hostage. Found out they have the worst reputation in town. Incompetent and unprofessional. Arrogant Rick Miles couldnt care less about customers. Dont ever take your vehicle there.

Rudolph Body and Paint did an excellent job with our vehicles that were damaged by hail. I have to give credit to Victor and Betty who made the process easy and uncomplicated.

They repaired my 2011 Honda Accord after a texting driver rear ended my car. The job was done in 6 weeks (2 days more then the original time estimate) and they returned the car wonderfully detailed. Im happy with the work,,... good coffee too

Worst body shop experience ever. Poorest quality I have ever seen. Rick Miles rude. Daniel in the shop a liar. Over charging insurance and they wontt pay and they are holding my truck hostage. Found out they have the worst reputation in town. Incompetent and unprofessional. Arrogant Rick Miles couldnt care less about customers.

Quality of work is good but they are slow in getting a scheduled appointment

Very professional from start to end. I definitely recommend, the whole team was on point.

Very friendly, Adrian from body and paint answered all my questions.

Not the best service.

Fixed my car like new. Great price. I was sure it would be double the amount. They said it would be fixed on 3 days and they were exactly on time

Great place to take your vehicle to get fix after an accident or even to get it painted. Great customer service very professional...Took my 2008 Honda Accord after my wife got in accident, also ask for them to re paint my car. Car came out looking like it was just put on the show room floor.

Customer service is pathetic. Very disappointed in the service Rudolph has completely gone downhill over the past year or two. Won’t be returning

The whole crew of Rudolph excelled in repairing my car very happy

Great service! My car was taken care of and returned to me in a timely manner. Will always recommend this place to everyone!

I took my car there after it had been Tboned and it has had so many problems and I’ve had to take it in on several occasions the paint doesn’t match my color of paint, they “fixed” my door when it doesn’t even close properly and the items they’ve replaced has fallen apart and they say it’s my fault because there falling apart and they won’t replace them. They never return my calls nor will they help me with anything. I don’t recommend this body shop for your car.

Body shop did a great job on my vehicle and technician was helpful in informing me on preventive maintenance on my cars paint.

Horrible service.

Great place to get work done súper profesional place

Great service. Had my car ready quickly and it looked perfect.

After my first accident, I didn’t know where to go and decided to try out Rudolph. I was happy I did because they did a great job on my Passat. I know there were delays but mainly because of the sucky insurance from the driver that hit me. THANK YOU RUDOLPH!

Best body shop in town! Wonderful service every time!

Great customer service, would rate 10/10 if possible

I took my Acura mdx to have the front bumper repaired. No one walked out with me to review the repairs. I was in a hurry to get to work. I notice when I got home they did not repair a part that they charged me for. I had to take my car back the following week. Again like my time is not important. They did give me a rental. I have now noticed the paint is already peeling. This is the worst paint job I have ever seen. How in less than a week the paint begins to peel. Also Arturo Roa was my tech. He is the hardest person to get a hold of. Please do not take your car here if you want the job done right. I have to waste more time driving to the west side as if my time is not valuable.

Rodolph body and paint did excellent work ! They go the extra mile to keep there customers happy. Thank you Rosemary and staff !

So far so good. They updated me yesterday.

😎OVERALL GREAT SERVICE, I HIGHLY APPRECIATE AND RECOMMEND RUDOPH CHEVROLET !!!😎😎😎

I hate leaving bad reviews, walked in around 10 or 11 and no one was in waiting room, was told to have a sit rudely by the young lady at the counter, she then told me Id have to make an appointment which I thought was a little odd from a body shop. Came back 5 to 10 mins early for my appointment the next day and told rudely again, have a seat someone will be right with you, waited patiently until 15 mins after my appt until a young guy came up and simply said what can I do for you I work in the service industry and to run a business based on walk ins and referrals this company needs to re trained on customer service clearly. Needless to say the non-friendly, non-professional estimator gave me a repair date of over a month away so I just walked away.My father got his car repaired here and said they werent the best to deal with but says the workmanship was good which is why I tried, I wouldnt recommend to anyone now, Id rather find a place that actually wants your business.

Best body shop in town ! Great service and professional work!

Needs more attention to detail.

Great service. Always done business here. I would never go where else.

Never went. Wait was way to long. Found another body shop.

Did a great job on my daughters Camero

Good place totake your car for body work

Place does a bad job on there service, wouldnt reccomend.

Friendly people but very slow service. Parts took a long time to come in. Waiting 1-1/2 weeks for paint job.

Wish i could give zero stars because first impressions will make or break.Called today to set up appointment to repair hail damage on my vehicle. Spoke to Elvira who was short, not very nice and not very informative. Wont be giving them my business. FAIL

😱 Your no longer a USAA certified body shop! But why.......?One star says it all!!!

Took a car in for repair and was told a certain day it would be ready, almost a month later and I still don’t have my car ready. Have gotten every excuse on why it’s not ready. Have been without a car for a month. Take your vehicles elsewhere to get fixed.

They fixed what I needed fixed

Very good service in quality and time. For a big hit it logically takes more time. Waiting for parties and insurances. But Rudolph was in charge of keeping me informed and doing very good work.

Very good work!

I took my car to repair and they gave it to me with many details that I did not have before, they did a very poor quality job, when my insurance got almost $ 9,000 dollars. I do not recommend it at all, its workers are very dirty to do the job.