I got in a small accident three weeks ago and went to Sun City Collision because my suspension wasn’t working. They helped me with the insurance claim and also had someone pick up my car in a tow truck. I was able to pick up my car up that same week! (Which is super rare) I really liked how they took the time to explain everything and how patient they were with me! Would definitely recommend!!
They fixed my car after I crashed into a pole and left it like new. Had a second accident took it to a different shop and you can see the paint difference (difficult color). I want to go back so they can again match it perfectly like the first time. They do an awesome job when it comes matching your paint. Service is great and I will recommend to all my family and friends.
Great customer service. Took my car Lexus IS 250 to get some scratches painted over. They were able to fit me in last minute as they were really busy and get my car ready on time. I highly recommend them. Will use them for future services. They also fully explained to me the process of it getting repaired and what it entails which I found useful. The work is of good quality and they got the same paint which is pearl white.
The customer service here is GREAT! Im always kept informed, and they always call me and follow up, let me know what is going on. And the turnaround is really quick, no waiting around. They are really on top of things.
Fixed my car pretty quickly, but when I got my car back I found out it had been used for recreational activities by the employees there. I found fast food wrappers on both the driver and passenger sides of my vehicle, there were safety manuals for a car seat in the back seat (Im a single soldier with no children that lives in the barracks), and some instructions for some kids you item. There was also some items missing from my truck (just little things and not expensive, but still mine). I questioned the employees and they claimed to know nothing about it. If you come here, make sure to take everything out of your car even if its something minor and write down your miles before leaving it there so youd know if they used your car without you knowing.
Very prompt and always kept me up to date with what was going on. I had to take my car back because they had missed a couple of minor details and they fixed everything very fast and well. Happy with the result.
I highly recommend Sun City Collision.I had an accident in my Nissan Versa, and my farher in law recommended me Sun City Collision and what I can said is that they really helped me with the claim besides they did not charge me the deductible or extra fees.I work out of state so it was great, they took care of everything.
They were good at first i took them my car 3 years ago and again this year but when I told them they had messed up my car they began dodging my calls and messages. Never got back to me but took your money without fully repairing my car. So disappointed! Never again going to them. Unprofessional just want their cut! Also saw food receipts in my car from them...guess they took my car joy riding.
Stay away from this place!!!! Do not trust them especially the manager, when theyre done, your car looks nice and everything but what people dont know is that they do trash work on the inside of the car, they charged my insurance almost $9,000 to fix my car only to find out they repaired the parts even though they said they used new parts and they charge things the vehicle doesnt even need, they charged a tire and when I got my vehicle it didnt have a new tire not to mention my tires are almost new, my advice is to call your insurance company and ask for the appresel they did and make sure they did everything that says in the paper. HORRIBLE place to fix your car
Nothing but positive things to say about Sun City Auto Collision Center! I can definitely say Im very pleased with the paint job I got there!Sun City took over all the necessary arrangements to order new parts for my car, not only that, they took the time to sample the paint and gave me a preview of how my car was going to look.Customer service, communication and quality were all top notch! I will certainly come back here if need other body repair services.Thank you Sun City Auto Collition Center!
The team here is extremely courteous and professional. They always kept me informed. And when I picked up my Sierra it was a relief to see the beautiful job they did on it. I got my beautiful truck back!
I had an accident where somebody hit me on my driver side of my beautiful Tahoe and really messed up my door and side. Luckily I was okay. Sun City did a beautiful job with my side and door making it look brand new again. Had absolutely no problems. They have done great work.
Bringing my car to this shop was a smart decision. Mr. Santana was very polite and kept in touch with me constantly providing me with updates on my car reapair status. Overall, happy with the quality of service provided and products used!
Really glad i took my vehicle to sun city collision! A very personal and fast service. They even waited for me after hours to take my vehicleto their shop!! They explained to me all the procedures that were going to be taken since i had never been in an accident before. My car looked better than before! Thank you Sun City!
Excellent service. They got to work right away on repairs and finished in a little more than a week. Vehicle was like brand new.
Both my husband Francisco Ramirez and I Nancy Ramirez are very satisfied with their customer service and overall vehicle needs And labor. . The company took their time to inspect the vehicle very well to make sure what we’re the labor needs to make it look brand new. 👍🏼🙌🏼👌
Dropped off my vehicle 2 weeks ago and was told by the insurance that it would take 3 weeks to fix it. Well Sun City delivered way ahead of schedule with my car practically looking brand new!! Not only that but they backed me up with a lifetime warranty!! Thank you Sun City Collision!
They were very thorough in repairing our Durango, and did it in a timely manner. Thank you Eric and Alan for all your help and the great work you and your team did for us!
Very nice work, I had my 2018 Lexus IS350 fixed from a front end collision. They returned my car back looking as before the accident, they matched the paint perfectly and did everything on time thanks.
Had my 2015 Ford Fusion crashed twice the fist time I took it to the dealership as the insurance told me when I picked my vehicle there was a couple o things that I didnt like the second time I decided to take it to sun city collision they told me just to drop my car and they would take care of everything and thats what they did great experience I would say better than the dealer definitely would recommend you guys
Avoid at all costs. I went to pick up my vehicle after one month when they told me it was ready and it was a mess. Unfinished work, some of the parts were coming off and door would not close properly. I guess they took advantage of me since I had an accident and had to leave my vehicle at El Paso and I had to come all the way from California to pick it up. Maybe if you live close to them theyll do a better job but for me they didnt
Very happy with sun city everything was very clean and taken care of. Punctual on everything the paint looks great.totally recommend
They worked miracles with my Ford. Did amazing work, couldnt believe it had been in an accident!
Great customer service and excellent body work
Great service picked up my vehicle today and its like new again great work guys
Solicited my business at accident scene across town from where their shop is located. Returned my Benz late with more damage than before it went in. Extremely deceptive, charged me for new bumper but only fixed front of bumper and left damage underneath. Promised free towing but charged for that as well. Manager is unresponsive and a liar, pretending to be the owner by a different name. They target military by offering no deductible. Avoid at all costs!
Horrible work missing parts shotty work painted rim from crash instead of replacing it for a new one lights dont work out gear shift. Not enough wrong? Well ....on star panel missing missing covers missing everywhere need I say more
Very unprofessional, lack of quality assurance and control on work. Total lack of care about customer and said work. Took 5 months to complete collision work that should have taken three weeks. Had to post complaint with the Better Business Bureau in order to get work completed. Avoid this place if you can. Manager is complete liar.
Hello everyone, here is my experience w/ Sun City. So around the 3rd of July 2016 I got into an accident by Lee Trevino on gateway BLVD E. Long story short the tow truck driver told me about this shop, so i said okay lets go since its so close to my accident. The shop inprocessed me, got my info and got ahold of my insurance to begin the work. Also if youre military the shop wont charge you a deductible, so that was 500$ I didnt have to stress about. The owner and the secretary called me once a week to check in with me about my car. Pretty professional. Note my car was in bad shape and had a few spots on the car where the paint was gone because of the sun. So the owner agreed that he would repaint the whole car for a fair, VERY FAIR price. Everything looked like new and havent had any problems since then. Everyones experiences may be different with the shop, I understand that, but they made it seem like I was the only customer. So appreciate you guys, keep up the great work.
Great customer service, very friendly and good communication overall.
They did great work on my Ram, got it finished when they told me they would. They deliver on their promises!
After my Ram got rammed, they brought back its original Beauty. Thank you!
They r proficient
Had my vehicle crashed by someone and could not find the vehicle in any shop. I filed a police report and reported it to my insurance. Come to find out they had my car in their shop for 94 days and never notified me (the clear registered owner of the vehicle) I had to pay storage fees of $3,600 to get my car back. Very shady people. Dont even deserve one star.
Beyond unprofessional, no one knows what is going on.. Eric was always pushing the due date for my vehicle.... told me to pick it up one day when I went for my vehicle receptionist told me she knew nothing about my vehicle being ready for pick up and mechanic said Eric never spoke with him and vehicle would be ready another day. Never returning.. AVOID!
Excellent service!!!
Very good experience I had in this body shop. They work very well and have very good service and customer service. ***** 5 stars!
Good job 100% recommended
Excellent work