I came into the store needing to add a line and had questions concerning my account. Erica and Josh were very friendly and knowledgeable. I am very satisfied with the service I received.
The store rep in Elreno was awesome. The phone rep that he had to waste an hour and half to answer his call was quick at getting stuff done and polite but the waiting time was horrible for me and the in store rep. Josh was great and kept saying he was sorry for the long wait.
After walking into ATT and looking for a new Iphone, I’ll never go to another store again.. The customer service I received from Josh was remarkable and I definitely appreciate the guy. I don’t normally leave reviews but if you need a new phone or anything, let Josh Z. get you taken care of with a good laugh and great information!
Amazing customer service! Sales Rep Erica was awesome and had a good attitude! Highly recommend this store!!
HARLEY was a big help ! I highly recommend her at the El Reno store
We spoke with store manager, Josh, before driving to El Reno. He verified they had in stock what we wanted and told us to see Shelby when we got there. Shelby was busy so Preston started helping us. He was very nice and professional. We had some questions about specials. He went to Josh who came put to talk with us. When Shelby was free she joined us. All three of them were very helpful. We left with exactly what we wanted cheaper than we were expecting. Shelby reviewed my account and was able to get us better insurance cheaper. It was the best in store experience Ive ever had with AT&T. I normally do everything over the phone or online because Ive had such bad experiences in their stores. This group in El Reno is exceptional. Thanks for all you did to help us.
At&t are the ones with the hidden fees. When I got my pH I asked them to put ins on my pH. Ive had nothing but trouble since I started using at&t
Awesome customer service! Josh & Harvey gave information on deals & even lower our bill.
Excellent customer service. Harvey and Josh did everything to get our bill cheeper. They even gave us great information on specials and how to use them to our benefit. However they set up our acct completely wrong took us over an hour at the at&t store on NW expressway to get it right. DONT GO TO EL RENO they talk good game but did us very wrong!!!
Mgr was extremely knowledgeable abt the products. Caimen the associate was too & very friendly & helpful. Caimen was able to show me the difference between android & iphone & he knew which phones came out when so I knew exactly everything abt my choices. I got their at 630 & they close at 7pm & they didnt try to rush me. They talked me into insurance thank God bc I already cracked my screen. I definitely reccommend the El Reno AT&T store & ask for Caimen! I cant remember the mgrs name but he is great too!
Nick and Harley were great!!
Josh and Shelby were so helpful. Even through their internet going down and all the problems they were having transferring my daughters old iPhone to her new one everyone remained so positive. Their customer service is the best. Definitely my go to AT&T store.
How often have you been to a phone store and left feeling like you made a friend? The customer service provided by Preston was remarkable. He was incredibly knowledgeable about the phone we wanted. We upgraded to the Pixel 4 XL and he might have been more excited than we were. After receiving our new phones we drove back to the store so Preston could help us set them up. We knew that we could have completed our purchase online or by phone but we value amazing customer service. If you are like us this is the phone store for you.
Fast, efficient and helpful staff. Answered all my questions and were super helpful. Staff worked hard to make sure things were working.
I had a great experience at the El Reno AT&T Store. Shelbi was amazing. She helped me choose the right phone for me and the accessories that I needed. She never pressured me and made me feel at ease the entire time I was in the store. Their was also another man whom I think was the store manager that was great help. He helped me in and out of the store and also connected my phone to my car. Overall fantastic experience
Preston did an amazing job of keeping my family update and re rating their bill Josh was a great manager for the store and kept my family happy
This has been the best experience I have ever had with AT &T. Very knowledgeable staff and saved me money. Shelby and Josh are a great asset to AT&T and should be the example of how customers should be treated company wide.
This store has the best people friendly store associates. Preston help my husband and I get new phones. They are very family friendly. Store Manger named Josh gave both my daughters a ballon to play with and made there day.
Preston helped us in upgrading a phone at the El Reno location, and he was friendly, quick and helpful. Atmosphere there was welcoming and other employees were friendly as well.
Best customer service you could ask for!
Best phone store experience Ive ever had. Worked with my man Preston for 2 months getting the right phones for our us, and he never lost his energy making us feel like family! P.S. the Pixel 4 XL is AWESOME!Thank you for all you have done for us!
Harvey did great. Got me and my wife 2 new phones today.
Joshua assisted me today in purchasing a new phone. He was friendly, funny, and extremely knowledgeable. He made the whole process easy.
I am very satisfied with the service that Preston today. They are a very smart group!
Shelbi did an amazing job getting me into my new phone!!
Josh was extremely helpful with my new phone. He was very patient when he had trouble switching my information thanks Josh for hanging in there.
Great staff wonderful service
Today I got the pleasure of working with Josh and Preston they were both very nice and super helpful!! I couldn’t have asked for a better experience!
Ive been in here several times this year. The staff is very helpful and professional.
Josh was a great help! Cody informed me about my new phone. Both were very patient as I had my two young boys with me.
Veryyy helpful and josh is a wonderful manager. He helped me get what I wanted for my birthday. It was very fast and great outstanding positive attitude and energy .
Very helpful and knowledgeable staff. Got me what i wanted quickly and answered all questions i had. Highly reccomend this store over any others i have visited. Extremely friendly!!!!
Had a very good experience buying new phones and new lines. Worked with Josh and Preston, both are very nice and knowledge about their products. So happy to have this store in El Reno.
Great Costumer Service. Joshua Miller is an awesome Representative I enjoyed meeting him and would definitely go back. I highly recommend this store
Preston was amazing at answering all of my questions and was very thorough with explaining everything to us. Everyone was also patient with my 2 yr old who was all over the place. I will definitely recommend to everyone to visit here when needing help with att services.
Preston was so helpful in getting me into a new phone. Thank you el reno!!
I love the staff that works here. my dad is the best manager and he will do anything to help your problems. the other staff members are great as well! I got my most recent phone upgraded here.
Destiny was very knowledgeable and helpful! She was willing to provide me with any help. She was so kind and personable! I will be back
Cody was wonderful helping me purchase anew phone.Josh also great!! Good place.
Josh was amazing and very knowledgeable definitely do business with him
Josh was great!!
Cody and Josh were really helpful and great. Answered all my questions very friendly. I will always be coming to this Att.
Everyone was really friendly! Helped us save money and kept a good conversation!
These are awesome people. Destiny and Josh are very good people going out of there way to help any way they can.
Had a broken phone. Came in got it updated, set up new email and iCloud account. Transferred all my stuff all while having a good time. Josh and Preston were great!
I spoke with Josh while he was trying to assist a mutual client and was very impressed by his level of care, great attitude., and the heart of his work.
Excellent customer service! Shelbi needs a raise!
Friendly and knowledgeable staff.Always helpful.
Love this store! They were so helpful and made the experience easy! Highly recommend this store to anyone!!!
Josh and Destiny were awesome!! Amazing customer service! Anytime we need to go to att we will be going to El reno!
Fantastic people and a great atmosphere. This is my one-stop-shop for all things AT&T
Shelbi helped me find the least expensive option for my phone situation. Josh and Shelbi always make the experience fun and enjoyable
I had the best experience I have ever had in an att store, the moment u get to the door its fast and friendly... the customers are in and out mighty quick...employees do not have a problem asking their boss, the store manager Josh (whom I had the pleasure of helping me).... Walking up to him and asking him and making sure they had it right..... So my visit was just wonderful Josh laughed and talked with me making me relax and tell what I wanted and sit back and watch him hook me up with this awesome phone no issise no static Josh greeted me helped me got me what I requested and out the door what a pleasant phone shopping experience..... I would recommend anyone and everyone to go to El Reno att and shhhhhh ask for Josh
The service is quick, and kind! We try our best to give the best service and solutions to all of our customers! Come and see us!
Dustin was really helpful and knowledgeable! He saved me $50 per month! Everyone there was very friendly and professional.
Shelbi and Preston were very helpful with helping me set up my phone
The staff member Dustin Anderson was amazing he answered all of my questions to the best possible degree and made my experience one I will remember 5 stars for him
Preston did a wonderful job upgrading my phone. I was in and out quickly because I have important things to do!
Prestons and James were excellent helping get my new phone.
Shelbi made the whole experience of getting a new phone easy and enjoyable. I received top notch service!
Shelbi and josh were amazing, helped me out with every question I had and had me set up pretty quick!!!
Preston did a great job getting me a case to protect my phone!!
Very helpful was having an issue with my husbands phone and they were able to fix it right then and there...dont mind going back thank you el reno AT&T store and employees
Great service helped us and worked fast to get us helped
Went out of there way to get everything right. Destiny was very pleasant to work with
Service was great! And Dustin knew exactly what I was looking for, great job. I definately recommend this place.
Josh helped me get into a note 10 plus, this was my first time in this store and its already my favorite, great customer service!
Shelbi was great and she helped me save me money on my bill.
I never thought I’d ever give a positive review for att... but here I am. Josh and shelbi are Gods among men! Not only were they super knowledgeable in all things phone related, but they were ON POINT with getting me the best bang for our buck and understanding the latest promotions and discounts we qualified for today. I went in fully prepared to have a tear filled,high school style, breakup with att! But because of them.... I won’t be going anywhere. Josh even checked in to let me know my account changes were good to go! You guys deserve a raise A BIG ONE
Preston did a great job putting me in my new iPhone 11!!
Preston did a great job . Very pleasant experience!
Would absolutely recommend this location to anyone. Dustin was able to answer any questions I had and was very knowledgeable - great service!
Destiny was Great! Love my new phone!
Preston is a young kid and a great att representative!!
Destiny is the absolute greatest!! Super patient, kind, & helpful!!
Josh was great! Gentleman and a scholar.
They have new people and they are great workers and will help u with any problem u have
Hands down the best service from AT&T... EVER... I was worried... I had placed an order online, somehow the order got lost.. We didnt want any other phones, but when we attepted to replace the order online.. the phones werent available at any store for over a 100 mile radius.... We decided to go to this location.. We were promptly greeted by Shelby and Trey, Shelby talked us through everything, and helped us get the plan and features we needed that best suited us... Although issues came up with porting our numbers, after about 2 hours of struggling, Felicia and Shelby were able to get our numbers ported.. The phones we wanted, and the customer service everyone deserves! And didnt rush us out even though we were there well after close! I truly appreciate their help!
It was nice. Employees were courteous
Shelby was great!! She helped me with my phone and got me up and running!!
Absolutely great customer service.
Nice business to deal with. They will help you any way they can
Shelbi, Preston and Destiny were awesome
Shelbi was great
No help here staff not caring at all
The El Reno store is rude and dont know what they are doing.
Most people here are awesome
Yall are awesome and thank you
Great service
If you have problems with your phone, they can fix it.
Great customer service
Amazing store!
Always #1
Very helpful
Awesome staff
Not Bad!
They suck
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