Great hardware store. Fabian always helps me with questions about something I’m working on and offers solutions. Won’t get that at Home Depot or Lowe’s. Also the prices are competitive with the big chains and online often even cheaper. Great selection of nuts and bolts downstairs. I’m always surprised by how much they have there. They even go out of the way to help my girlfriend cut some metal out of her computer keyboard stand so it would fit on her desk. Great service!!!

Needed a part to repair a lamp. They are Friendly and Helpful! I got the part I needed as well as advice on the right way to do the repair! So happy to have my lamp working again!

Small spot with helpful employees, worth the $ to stay local and not wander home depot

It closes at 4 not 6 i was trying to get some supplies for work last minute and i ended up wasting time i didnt have stick to home depot

Great little store, people are very helpful and friendly

My time & gas is worth money. When i calculate gas cost to Big Store, it is sometimes best to buy here. Especially when i need a single low cost item. Even if price is 2x - you have to weigh time/gas. As far as helpful, consider they are not highly paid. I always try to be cheerful and it is usually returned.Going this morning to buy toilet base bolt caps.Marge in ES

Nice old school hardware.Always helpful. Enjoy shopping there.Im there 3-5 times a week.

South Bay Industrial Hardware is outstanding. If they dont have it they are always willing to offer suggestions. You get straight answers that youll Never get from the big box stores. Shop small and local to keep these treasures open and thriving.

Good selection, bad quality, worse customer care.(Also, consider how many 5-star reviews are posted here by someone with only one review...that seem legit to you?)I went here because I would rather give money to a local business instead of Home Depot, and I couldnt have been more disappointed. I do a lot of crafts and repairs, and while Im no expert, I have a good idea about how to go about working on my own property. The advice they gave came with a tone of arrogance and belittlement, and then on top of that, was bad advice! The tool they sold me specifically for that task didnt work, and they refused to accept the return 15 minutes later.They could have kept a customer and fixed a problem, but instead they made sure Im going to home depot for everything from now on.

This place seems to have no concept of customer service. I went to this mom & pop store the other day while in El Segundo. I didnt know of a nearby Home Depot so I googled to find a local hardware store. Southbay Hardware was minutes away. I walked inside to find only one individual working the floor . I guess this is on par with a mom n pop type of establishment but after the guy pointed to where I could find an item, he then quickly disappeared - out the back door! I waited a good amount of time for his return. I called out hello! but still no clerk. Another customer came in asking ME was anyone working the floor (hope she received better service) At some point while waiting for the clerk to show up, a man who I will endeavor to say was the store owner appeared. This guy came off curt and spent little to no time assisting me - similar to the other clerk, he merely directed me to where I might find an item and then poof, he was gone! Ill try give him the benefit of the doubt and just assume that he was rushed to get to the register to check people out. Since I discovered (at least for me) that this is would be a self serve type of experience I decided to buy nothing from here and will never return. For this reason, I rate this place 1 ⭐️. Perhaps a friendly greeting from somebody ... ANYBODY ... would have garnered a slightly better rating BUT nope, not even that. I drove a bit further to Fryes electronics and made a purchase.

Small hardware stores have everything. Home Depot, (for example) only carries high volume items. Great service!

When I was living in El Segundo, I would always go into there and the workers that currently work there now used to be nice to me but now they just don’t have any common sense of customer service for others and they are extremely rude to me to the point where that’s it I’m done with this place! The workers are extremely unprofessional, unhelpful, and even when I asked them a question they once said to me “you’re disappointing me right now” extremely horrible service and rude workers! I totally don’t recommend this place at all!

Nice to have a local place when you need something. The guys have always been very helpful and when I ever needed any guidance they never let me down - good to go to a place where they know what theyre selling and what theyre talking about. Im a regular.

In yesteryears this hardware store was one of the best (stocked & knowledge). While its better to have a neighborhood hardware store (hate Home Depot) the present operation doesnt compare to this establishments past....too bad.

Small store that still has a lot of items. Great selection of nuts and bolts as well a fittings for pipes. Helpful staff.

This place has just about every small thing you need. It’s a small business with employees who have always been able to determine what I needed with the sometimes ridiculous descriptions I give. I value that more than a wide “how can I help you with a Phony corporate smile” on their face. Shop small whenever you can!

Great local hardware. Usually has one or two of whatever I need

This hardware store seems to have a bit of everything. Their plumbing department is well stocked and they have a great wall of fasteners.

This place probably has the largest screw and fastiner collection in the world well organized in the basement. They require a 5 dollar purchace for credit cards. If you are lucky you find an item with a price tag from 10 years ago.

This is my local hardware store and today was the first day I have finally stumped them. I am very impressed with the staff. You may not receive a smile when you walk in, you are not going to dinner here so suck it up, however you will walk out with what you need almost every time. Ask any question and receive the solution. No need to know where anything is this cluttered organization of tools and materials. IN OUT DONE. They close at 6 not sure what time they open.

They have everything, but so does every other hardware store. What makes this store worth avoiding the big hardware stores is the staffs knowledge. They can figure out a solution to your problem quickly, as opposed to sitting at Home Depot fumbling through items.

They are very helpful and if you dont think that then you have a problem. Best place ever!

Best little neighborhood hardward store!! So thankful to have them.

They always have what I am looking for....

I like because the guys who work in tbere they are very helpful

Good selection. Good folks

Great people.

Great customer service

Rates were very competative and easy to to book online. Received a call back in 24 hours.

Great local hardware store. Resident friendly

Cool little hardware store with a friendly staff

Went there to buy a paint and brushes when I decided to paint my room. Tried to get some help, but the employees were rude and impolite.

The bolt room at this place exceeds so many other stores combined.. they have what you need

I go to this store even though home depot is closer because i can get in and out in 3 mins. I also go to this store because it is cluttered with everything and anything you possibly want in 10 different finishes and classes and because the staff act like grumpy old men - the people at home depot are friendly and useless, meanwhile grumpy old men are like catalogs and know where your #00 screw with whatever stupid plating you want is without a second thought.

The people here are the best and super helpful

Best and only hardware store in El Segundo

Didn’t know what a torque wrench was and got angry with me and then went back to eating with his buddies.

Great stock

They have very wide selction of plants and things for gardening, but it looks like their cashiers are always in a bad mood.

Nice place have little of everything

Have most of the items I need!

I love very much

The best

Good service

There are many parts that one believes that a hardware store does not have

Little expensive but convenient to go no further