My garage door was jamming in the last 8-10 of travel when closing. Ive had to replace my springs quite a few times in the 14 years Ive lived here, so I wouldnt doubt that I, a YouTube DIYer, messed it up more than once.However, when it started reversing and not reliably closing, it was time to call someone who knows what theyre doing. Apparently that someone was Chris. Door runs smoothly, no phony sales pitch that I needed a bunch of new parts, in and out in about 40 minutes. Amount charged was nothing more than a standard service call, which was $20 higher than another company I called, but since theyre BBB rated and veteran-owned (if Im not mistaken), I went with them.
We used Next Door to replace our garage door after a bad summer storm and some hail damage. They came out for a quote and were honest and fair about their pricing. They told us they had a higher quote then perhaps other companies that might give us a cheaper (and not as well made) product, but that their service included new tracks, new springs, etc, and not just the door. We found that their pricing was completely reasonable for this all-inclusive service, and wanted the better product. They completed their work in under 3 hours, and the new garage door looks great. While we only got a basic model, its still 3 times better then the door that was on our house to begin with, and I feel confident it was installed expertly. I definitely recommend this company!
What great service! Ray was ready to help with my garage door issues. My original issue with the light not working was operator error. Ray replaced the rubber strip on the bottom and the side weather stripping of my door plus tuned up my garage door/opener. Even though it is a chain gear it is so much quieter. Thank you, Ray!
Ray was able to replace both springs on my garage door in no time and provided some of the best customer service I have had in awhile. Called around to different companies and this was by far the best deal on top of it. Thanks again Ray for the excellent job and great service!
I recently called Next Door to address a garage door opening issue for my 16-year old device. Ray arrived promptly on the scheduled visit day. He was very cordial yet professional. Additionally, I found him to be very knowledgeable about past and latest garage door products. After the consultation, I decided to have my older opener replaced. Ray was very thorough with providing me information so that I could select the right product. He even was helpful in getting me a better price. Upon installation day, Ray arrived on-time and was very quick in completing the installation (under an hour). Before departure, he made sure that I was armed with all of the information needed to take advantage of the advanced features that came with my new purchase. I have used Next Door for many years to fulfill my garage door opener needs and will continue to do so for years to come! Their service is always great hence they come highly recommended!
Our second time using Next Door, and once again, they did a fabulous job. They were able to come out right away and fix our door, getting it up and running again and doing some routine maintenance while here. All at an extremely affordable price. Ray is awesome, super friendly and explains everything. I sometimes get nervous if Im home alone when we have repairs going on (I watch too many crime shows), but Ray is great and Im always comfortable with him here. Highly recommend Next Door for quality work at a great price!
John Geiszler came to estimate my garage door damage within an hour of my call, and provided a realistic quote. He fixed my door the following day (on a Sunday!) since he knew I needed my garage working asap. Great service, fair price. Will recommend him to my family and friends. Thank you John!
My second excellent experience with this company. Called at 9am and they were here by noon! Ray went the extra mile and was able to save me some money by replacing a part rather than the entire garage door opener. Highly recommend them!
I called late morning on a Saturday and Ray was at my house in about 30 minutes. He completed changing the springs on my garage door in short order. He was very courteous and helpful. I would recommend this company to all of my friends and when my opener quits I will definitely be giving them a call.
Garage door spring broke and we called Next Door for a quote and to see when they could come out. Much to our surprise, Ray was able to come the same day to fix the spring. Ray was very cordial and quickly had the door back in working order. We will definitely use Next Door when there is another garage door emergency. Thank you, Next Door!
Highly recommended! Great service. Came out same day and installed our new opener. Professional operation @ Next Door Inc.
Fantastic Company! Paul and his crew really deliver service with excellence. We were heading out of town on vacation two weeks ago, already running late to get on the road the last thing I did before leaving was close the garage door as I did the cable came off the roller and it jammed. I immediately called Next Door and scheduled an appointment for the next day. It was comforting to know that I could enjoy my vacation and not worry about it, The repair man came out the next day and fixed it. When we got home two days later everything was all good!
My husband & I own rental properties and it seems like we have garage door problems at least a couple times a year. Paul and his guys are all experienced at all types of repairs and are willing to suggest different ways to save money or avoid future repair problems. He also sells & installs a great garage screen that allows you to get air into the garage without the bugs.
We have relied on Nextdoor for our garage door repairs for many years. They always do an outstanding & professional job for us! Simply the best!
Ray from Next Door did a great job fixing my door opener. Beyond that he checked and lubricated the other doors and adjusted the tension on the doors so that my wife can open the door if there is a power outage. I have used Next Door for a number of years and have always been very happy with their service.
Ray not only arrived on time but, was 10 minutes early! He was very thorough in his work and explanation of future maintenance of the springs and door care. As far as responding to my initial call Paul called me back within 20 minutes to det up an appointment for the next day. I highly recommend them.
When a recent issue with my garage door came up I was referred to Next Door, Inc. They returned my call promptly and were out the next day to fix the problem. While they are not the least expensive vendor, their attention to detail and quality of work is worth every penny. There is something to be said for doing the job right and making life easy for the customer. I would highly recommend them for all your garage door service needs. John Spooner Aurora, IL.
I called at 11:15 am and Ray was out to my house by 12:30. He was thorough and explained everything that he had done. He informed me of what I may experience in the future and offered options to address those problems if and when they occur. Great costumer service! I will not hesitate to call in the future and would recommend Next Door to my friends and family.Dawn M.
Paul and the staff at Next Door are great and reliable to work with. Upfront, knowledgeable and prompt with their work. We have worked with Paul at 2 of our homes, we highly recommend Next Door!!!
Just had Ray Rodriguez come over and service my garage door. Best experience ever with a garage door service!! We called and thought it would take a few days but Ray called us in 20 min and said he would be right there wow!!! Super Professional and advised us on the care of our garage doors over the winter. This is a Veteran owned business and if I could give them more than 5 stars we would!!! for the record I have no relation to Ray or the company! Just a life long customer!
Ray provided outstanding service at home and then responded promptly over the phone to resolve a garage code programming question. Besides being able to resolve the issue, he was very pleasant to work with. Thankyou!
Snapped a spring! Next Door Inc. replaced it promptly. Such a friendly team whom I recommend to my friends and family. Thanks Paul
Poor management, no call back. Rich is unprofessional and rude. New Garage door not sealed, rain coming in and no estimate of time it will be replaced. Would not recommend to anyone!
They are fast and reliable. Came out on one of the coldest days to replace a spring. Would highly recommend.
Next Door has friendly and honest service guys . They came out to look at my door and gave me several different options, but in the end Paul recommended that I do nothing until I decide to change the entire door. The damage to my door would not affect its operation or its safety in the meantime. I will definitely use Next Door again
Referres Paul to my uncle and he says Paul is the best repair guy hes ever done businesses with, and hes done a lot of business with a lot of repairmen.
Diagnosed and repaired my garage door opener and it sounded brand new. Paul was very friendly and I would highly recommend him.
Paul and his crew are the best will always help out his customers in a bind!
Great repair job with a detailed description of the work completed.
Fixed my broken spring in 15 minutes. Great job.
Great friendly service and guaranteed well job done! Thank you Mr. Ray Rodriguez for the information about what it needs for the model garage door.
Very happy with Next Door, Inc. I had an issue with our garage door and they promptly came out to fix the problem. Great customer service!!!
On Saturday afternoon I discovered a broken spring on my garage door. I received a return call from NEXTDOOR early Monday morning from Paul Schifferer, owner/operator, and later that morning my door was fully repaired for the competitive price quoted on the phone. The service and quality of workmanship is great. I would definitely recommend NEXTDOOR of St. Charles, IL for any garage door installation and service.