I truly am enjoying my hearing aids and how much easier they have made my life. Kerri is excellent and fun to work with as well. My walks have improved so much with the Bluetooth connection to my music. Most important is that my daughter no longer is mad at me for not hearing her. Thank you.

Dr. Keri Oak was all around excellent: Professional, patient, polite and personable! Dr. Keri also downloaded the Connect app for my I-Phone and explained how to use it.

Dr. Keri and Amanda have been amazing and extremely helpful in all of my experiences with Connect Hearing. I have been using Connect Hearing for years and I have always gotten everything I needed at decent prices. 10/10

Great customer service at a fair price. The team at Connect Hearing is very helpful and compassionate.They take great care of my mothers hearing needs, and they do it with a smile.If youre looking for good service from people who care about their patients, Connect Hearing is for you.

Keri and staff are beyond amazing! They are extremely patient and knowledgeable. For me I had a unique experience and Keri has been with me every step of the way. She listens to concerns and is eager to assist! I would definitely recommend this team and definitely would return. Thank you for everything!

Dr. Keri Oke took her time to explain the adjustment that was my to the hearing aids.She is an excellent doctor.

My examination was performed in a very thorough and professional manner. All questions and concerns were addressed and answered to my complete satisfaction. Extremely happy with my new top of the line hearing devices. Wish I had done it sooner. Thank you Dr. Oke and Amanda!

My experiences with Connect Hearing is getting better with each visit at different locations. The staff was very accommodating as I was 15 minutes late for my appointment. The audiologists was super amazing, knowledgeable and helpful with my hearing aids. I learned some things to take better care of them and am very thankful. I was so excited by the service, I did not get any names.

Laura is a great audiologist. My new hearing aids work great. Using real ear measurements she programmed them perfectly. I hear sounds I havent heard in years. Then there is Janetta in the office also. She made sure everything was done to my satisfaction. She is also great at making minor repairs and helping me with paper work and any issues that arise. So glad I went to Connect Hearing.

I have been going to connect hearing for years and find Janetta and Laura both professional, knowledgeable and willing to solve problems with utmost concern for my hearing aid issues. They are both friendly and full of smiles. They also cater to my French vanilla cream in my coffee. Janetta assures me that she did it just for me!! If you need an appraisal for your hearing, this is the place to go! You will not be disappointed.

Attentive Dr. with good information Made all the proper adjustmentsHearing test was beneficial and all services rendered were very helpful.Very good information.

See previous review. It is unfortunate that I had to post the previous honest review along with a fraud report to my insurance company to get action. However, that is what it took. A refund was immediately issued once I took these actions followed up by a phone message to them as such. I still never received a phone call nor apology but I finally got what was rightfully due to me. The unfortunate part is, is the service I received was very good up until this point. It make no sense for a business to take a potential 5 star review and turn it into a negative.

The audiologist was very professional and knowledgeable but also very friendly and comfortable to be with. All my questions were answered, and she checked, cleaned, and adjusted my hearing aid .

CROOKS!!!!! My insurance covered all but my deductible and copay. Connect hearing told me this was $1929.00 so I wrote the check and left with my hearing aids. All was good until they sent me a bill stating that I still owed them $2213.68. I contacted my insurance who had indeed made their payment so no balance should be due. Come to find out according to my insurance Explanation of benefits and the negotiated amount I only should have paid Connect hearing $1375.00. NOW that it turns out that they owe me money in lieu of vice versa I cannot get ANYONE to call me back or to issue the refund amount of $554.00. This has been going on since mid August so they have had plenty of time to reconcile this matter. They have also failed to return my BCBS Insurances calls as well. I hope they cancel their contract with Connect Hearing. This is absolute THEFT.

Very friendly and well-informed on their product

Had great success first time around. Have stopped by twice around 9 AM which is after 830 the start of posted business hours and found door locked kighli out!

I am a military veteran and my hearing aids are provided by the VA. I also am a client of Connect Hearing in Elgin, IL, because I can get immediate service for repair work. Jannetta, at the front desk, has been especially helpful and responsive to my needs.

I can not say enough about Connect Hearing, from the moment I walked in Laura Marx my audiologist and Janetta Buchanan made me feel that they actually care about me being able to hear, I have a profound hearing loss and have been wearing hearing aids for almost 20 years so I feel that I am qualified to speak about this, on the day of my first appointment they sat me down and just asked questions about my hearing loss, well over 30 min this went on, I wasnt quite sure why all the questions until Laura said how can I program your hearing aids if I dont know about you this floored me, then they let me take home some hearing aids to try for a week, this also floored me and I paid no money on that first visit, long story short I got my new hearing aids and I am hearing things that I have not heard in a long time, I highly recommend Connect Hearing in Elgin, if you have a hearing loss this is the place to go

Very very very good service.

I had a wrathful time at the vineyard