Customer supports is second-to-none! I run a 3015 6k Fiber Laser, and if I have an issue or have a question, these guys are right there to help, sometimes in a matter of minutes! From parts, issues, to questions, these people are the best! Very pleased!
Mazak Optonics has helped our company out multiple times. They are responsive and usually get back to me within the hour. Their customer service is a good model for a company who cares for their customers.