Got my oil changed and noticed an oil leak a week later. Brought my car back in and explained the problem. Without complaint or grumbling these guys took my car back speedily. They located a gasket that was faulty, replaced the part and changed my oil again without charging me a dime. I’ve got to say, I SO appreciate service like this. They care about a job well done, take pride in their work, and go above and beyond for those that trust them with their vehicles.
Had a problem with my tires. More than helpful. Quick and timely. Painless experience and fair pricing! Defisntely recommend. Will be returning for my other vehicles
One should get their vehicle serviced here! Super friendly manager and front desk clerk. If they see a problem with your car, they dont just tell you...they show you. I will most certainly return here for my car service.
Cheyenne, Dave, and Don make me feel like I’m at home . Also their service make everything so peaceful, and calm. Since day one I have been here they have been nothing but the Best in my opinion.
Tire Choice is the BEST!! Everyone there is SO NICE!!! From the owner Dave, to the manager Cheyenne, to the guys working in back! I took my car there and waited for it to be done. They worked tirelessly through the cars issues while treating me like family. If you want a place not trying to get over on you that you can TRUST, take your car here! They’ll take care of you.
Took 4 hours to do an oil change even with an appointment. They didnt use recommended oil. Over-filled oil by atleast 1 quart. They didnt put the protective oil pan cover back on afterwards.Only reason for 2 stars is the front desk manager was friendly and helpful. Wont go here again.
I am a single mom and don’t know a lot about cars. I live pretty far from family, who would ordinarily help me navigate car stuff, from tires to brakes to whatever else. I took a chance, based on their many good reviews, and came here, knowing I probably needed a number of things done. David, the store manager, went above and beyond to explain each thing that was needed and why. He patiently answered all my questions and was very professional. He also saw that I was waiting with my fidgety 4 year old and joked with him, and set up a movie for him in the waiting room. Trust is key when needing things done to your car and I trust David and his guys. Example: He told me I needed front breaks but to give it another year on my back ones - he could’ve told me I needed all new and I wouldn’t have known. I appreciate that. I only needed 3 new tires but he said I might as well get all 4 at the same time and he’d work a deal and find me coupons for the other things I needed done. I will be returning here for them to care for my car, and I will be referring people here for sure.
Traveling across country and needed brakes....Dave and Cheyenne were totally amazing. Great service! Same day!
Great place to have your car serviced. They are respectful and great customer service. The prices are the best and excellent service.
The WORST service ever! It deserves Zero stars.I Remember when it used to be Normal Young and it was good. Now its hot trash. The dude at the front counter was very inconsiderate and nonchalant. Definitely taking my car to real professionals from here on out. This place is garbage!!!
Went in for an inspection and was told it would be 30min to 1 hour to get me in, so I decided to wait. Only 2 other people in the lobby. An hour an a half later, Im still not in, so I go ask and Im told Im next in line. After 2 hours of waiting, I go ask again and find out the inspection before me had problems, and theyre were going to fix them before starting on mine. So, now it was going to be at least another hour or more because they only have 1 person that can do inspections. Walked out.
Very helpful, knowledgeable, and friendly.
Good prices and good service, they got me in on time and did a good job.
I returned to the Elizabeth City Tread Quarters for service because they were honest and helpful on a previous occasion. Making appointment was easy, price was very fair. Service at the desk & work performed was fantastic. While having a tire installed noted that they perform other services, I will be back. It can be hard to find a shop that does not talk down to me because Im female. Not here, discussed what I needed and everything taken care of in a timely manner. Cannot express enough how great this visit was. If you need service, call Melissa.
Staff was fantastic everyone was very nice and helpful they let me look under car and see the issues i need to repair and even gave me my old parts back. love the ppl and prices. awesome service
Amazing customer service. Melissa was incredibly helpful and understanding with my last minute repair. They fixed only the issues at hand and did not try to push other services which is rare. Will definitely be giving them my business again and hopefully be able to refer someone else there.
Tight team of trained professionals. Nothing but good marks for this shop.
The lady that helped us was Melissa, she was very helpful & polite. She seemed very knowledgeable about vehicle repairs & went above & beyond to help us! If you need anything, Melissa is the one to call!!
Unsat..Takes 2 days to fix a tire
I went to get an oil change here last week and asked if they could look at my motor mount. I was told a few months prior I would need a new one soon and I wanted to see if it was time to get it fixed. The women in the front was very rude to me and tried to scare me into getting new rotors and something welded. I took my car to Steve’s across the street and he reconfirmed what a previous mechanic told me all I needed was a new motor mount. I would not trust this place. They like to take advantage of people and try to scare them into buying new parts just to make some extra cash. They should be ashamed of themselves.
Went for an alignment on a Saturday. Kept car the whole day, got it back was still not right. Took it back the next Saturday to get it done, was told they could not do it that day, I would have to wait until the following mon-tues. They took my money gave me very poor customer service, and the service they were supposed to provide was less than par. Corporate office also very disappointing. SAVE YOURSELF TIME AND MONEY AND GO TO LEARYS ALIGNMENT SHOP!!!!! HES CHEAPER AND HES A VET!!!!!
Great prices the staff was wonderful let me look under car so I could see what was wrong with the car they were very honest and helpful I will be returning
I gave a person a ride here to get an oil change and tire rotation. They didnt do the latter job for some inexplicable reason. I inquired about pricing for an oil change for my own vehicle and I couldnt get a straight answer.
Had an appointment but had to have it changed so I called up there and they said it’s fine for me to come the next day. When I come up here, I’m waiting in the lobby for someone to assist me for 10 minutes, when they finally get up there they say that my appointment was yesterday. I told them I called yesterday and asked for a change and they confirmed it. They then said that it wouldn’t be done until Monday. Horrible service and they haven’t even touched my car yet. Also to the managers, fix your ant problem. There are ants and spiders everywhere. Really unprofessional.
Brianna & Melissa was very helpful towards me, I had took my girlfriend 2017 Hyundai Sonata there to get a oil change. They recommended it and said what will be best. Wait wasn’t long at all! They were both very friendly, kind, and sweethearts. I will be returning and it’s affordable.
I came in late afternoon with a flat thinking it was Doomed at 5 pm I was going to be stuck. They got my tire fixed and got me back on the road. Quick service and great prices.
Excellent customer service, fair pricing, and quick visit. More than once have they had me in their best interest with their honest opinion. My first visit, I needed new tires. They couldve easily sold me a set that was expensive, but unnecessary for my car. They recommended a less expensive style that is still rolling strong with great tread. My next visit, they pointed out that my car inspection was overdue by a few months. Again, they helped me on the spot and told me what my next steps outside of their services would be. All times in between were quick and painless. Wonderful people! My top choice!
Brianna and Melissa were a tremendous help when unexpected repairs had to be done to my vehicle. They were both very upfront and honest when telling me about the severity of the damages. Thank you Tread Quarters for having such amazing employees!
Customer Service is incredible! The service is always outstanding. Mellissa & Tim very wonderful and friendly. Good time management! Highly recommend. Super fast service! I love this place, only place we will go! Such a great environment. Bill does such an amazing job on my car 😊 he not only changed my oil but he notified that there was a nail in my tire & fixed it! Best place EVER! I love this crew, also so friendly! Melissa is the best, she’s so caring and thoughtful. Won’t go anywhere else for business when it comes to my car.
Great deal
From the first phone call till I walked out with the finished product, Melissa and crew were very courteous and professional. Top notch group. Thanks and be safe
Thank you to Tim and his crew for helping me with an unexpected tire change. I didnt even know my tire was flat when i got there due to a bolt and he pointed it out to me and was able to get me a new one right then and there. Customer service was excellent and Id recommend anyone to visit them. He does his best to help you.
Huge thank you to Melissa, Brianna and the techs at Tread Quarters of Elizabeth City. You guys did an amazing job when I came in for my regular oil change and tire rotation. Unfortunatley I needed 4 new tires, but thanks to Brianna and Melissa they got me the best price on tires that are great for my car. Thank you!
This was my first visit with tread quarters since they opened in Elizabeth City, my experience was very pleasant, the staff was friendly, and they had my best interest in mind. My visit I was only for a tire rotation and spin balance, they even pointed out a minor issue that would soon need attention. I also found their pricing to be very reasonable for the work they performed.
Great place to shop friendly staff prices are fair and reasonable.they explain what I need to repair dont try to give me cheap I dont need I will be back
Friendly staff !! Brought me out to look at car showed me everything ! Fair prices ! Melissa was very nice and knowledgeable.
Great price on Goodyear tires from the team here, they got me in and out with an alignment for cheaper then anyone in town. I will be back for my free tire rotations.Update; went back today for my free rotation and tire balancing and they found a nail in my tire which they fixed for free. Def continue using this shop for all my cars.
Melissa was excellent and provided great customer service! Will definitely be back!
It never fails that every time i come in here, the customer service, experience and service in general is perfection. Tim and Melissa as well as the other staff are always so pleasant to work with and provide phenomenal customer service. I highly recommend this place to anyone they always take great care of me
Love this place. They always get the job done! 5 stars well deserved. The ladies at the front desk made me feel very comfortable and gave me a price that was right for me ! Well recommended!
Great pricing in and out.
Always make sure my car is up to date. never have to worry about anything after my visit here. thank you!
Went in and spoke to Melissa. I needed an alignment asap! She got me in right away and had the tech Billy get my truck straight as an arrow. Knew exactly what to do with altered suspension. These guys are great and had me out fast!
I went to Tread Quarters last night in dire of need of new tires. I work in Norfolk and am therefore limited to few shops that are open when I am actually in town. Thankfully, Tread Quarters was open until 6. The patrons were very kind with good recommendations. They even recommended tires that were more affordable than the option I came in considering. After hearing about my scheduling challenges, the owner offered to put new tires on my car right then and even stayed open past their advertised hours so I could get my car back that day.It is always nice when your personal experience matches and exceeds the reviews already on the internet. I am very happy with the service I received and will be a return client whenever my car is in need of other services they can provide!
Called ahead for an oil change, was told “tomorrow at 9:30”. Brought car in that evening at 4:00pm... called the next day at 2:40 and was told “give us about an hour”- showed up at 3:50- was told “give me about 15 mins”- uh- no. Horrible service! Will never return.
Awesome place... brought my car in to have a tire checked because I had the dummy yellow light on... They gave it a great check over said it just needed air and they checked the pressure on the the 3 tires and sent me put the door with no charge.He said no repair no charge.. Great Values!!
Highly recommend this shop! Staff are very knowledgeable and friendly
Wonderful customer service! Very understanding with time restrictions. Fast and efficient! Quality service.
The service in Elizabeth City is fabulous!!! Melissa was incredibly helpful, honest and wasnt pushy. She was patient and understood what I trying to explain that I needed and she also explained in detail and in a language that I understood the work that needed to be done. They were prompt and friendly and I definitely recommend them. Great job and Thank you!
I took my car in to be inspected and these people tried to rip me off claiming that the emissions were bypassed and that my master cylinder was bad. Took my car to another place and told them what had been said and they specifically checked both and my car passed inspection with no issues. RIP OFF CENTER do not trust these people EVER!!!!
First time there and the best experience ever thanks to Brianna. My car is running better than ever now
Very very good service. Got me out in under 30 minutes with everything I asked for. I will be back when I need more service.
Good Price on Tires but typical to try to take advantage of a woman by telling me I needed new brakes and rotors when my son had just replaced them the more the month prior and the place was filthy and the movie was playing was not appropriate for a customer service/waiting area. Im just glad that I didnt have my 10yr old daughter with me for so many y reasons.
Love the employees! They are quick, easy and work hard! I love coming here and will recommend Elizabeth City Tread Quarters to everyone!
A company is only as good as its people, and Tread Quarters is exceptional. In particular, because Tim is above and beyond courteous and professional. He cares about his customers. He knows his stuff. And he does whatever it takes to make sure youre safe on the road.
My daughter comes here for her car, and they take great care of her. Theyre very personable. I would definitely reccomend anyone coming here for there car needs. This was the first time I ever came in with her. And was a very pleasant experience. !
Brianna thanks for your great customer skills. I appreciate getting me in and out in a timely manner!!!!
All I can say is this was the best customer service experience I have ever had. I went to get a scheduled oil change and after about 90 minutes everything is done. I have waited much longer at other facilities so I thought nothing of it, but they were so apologetic that I waited too long that they told me my oil change was on the house. All I can say is wow. I will definately be coming back for all my car needs!!
Came in for tires. They gave me several options without pushing the most expensive option. Checked my alignment for free. Great customer service. I came in for another visit to get my free rotation that came with the tires. Melissa and Tim were great. Got me in and out in no time. I highly recommend this location.
I love the techs at this location they always give me honest feedback and no pressure sales, they give me options and fair pricing.. The manager at this location is always fair and honest & never tries to scare tactic sell. Always very honest & always treated very well. Great place for auto service! Will do future business.
Always come in clutch with service! GREAT customer service! Never fails! Always recommend the best option for your car! A great & reliable place!
Tim is a great service manager. Great for the business. Very professional and knowledgeable. The techs are great! Will return again.
Tread Quarters is amazing. Came here twice and always had great conversation. They do a great job with your car and also make you feel like family. 10/10 recommend.
Our mechanical staff is well knowledgable with amazing customer service. Great ppl at front counter always willing to help. No matter what you need theyll take care of ya. As well as give great estimates.
Mr.Tim was absolutely amazing he fixed my sisters tire in an emergency. He could have charged us for replacing the whole tire, but he was honest with us and said all we need was to fix the hole. You do not find honest friendly service like this anymore. 🤗
Great fast service
The Elizabeth city tread quarters treated us amazingly. They provided great service, we were in need of our service right away and they did just that. Thank you for everything!!
Huge thank you to Brianna and Melissa for all their help when I brought in my Jeep Compass on Wednesday. Very professional and knowledgeable. 10/10 will be coming back!
I came into tread quarters on a Friday afternoon, close to closing time I had a tire going flat and they took it right back there and got me right back on the road. Very helpful. I would definitely reckond their services.Fire Defense Systems INC.
Great place friendly staff awesome ppl very clean for an auto shop
Professional. courteous, and am satisfied with their work. Didnt give them 5 stars because of price. Had a tire with slow leak and they repaired which took about 30 min and the cost was almost $30. Another $50 and could have bought a new tire. Pays to shop price before committing to anyone. Next time Ill ask the cost before I let them perform any tire work on my vehicle.
Melissa has exceed my expectations! Im looking forward to doing future business with her & her crew!
They were fast and checked all my tires not just the one that I thought had a hole. Turned out that I had holes in two tires.
Outstanding customer service, friendly people, and very knowledgeable. Price was even lower than they originally quoted and was very reasonable. Will definitely use them again if needed.
Great people, great work, but their prices are way too expensive. I paid half of what i would have for 3 tires at CBs for the same quality and service.
I just left Tread Quarters in Elizabeth City where I received courteous and professional service. They were very friendly and quickly repaired my tire at a reasonable price. I am very happy with their service and recommend Tread Quarters Discount Tire in Elizabeth City NC.
My experience was great..I had a an oil change done and it was done properly!! Customer Service was awesome!!! 😁😁
Very helpful folks at the front desk here. The shop workers are a little off-putting but I think that comes with the territory. The provided same day service and a quick visit at that. Didnt upsell me on anything and even told me I didnt need an alignment though I expected to pay for one. Would recommend
Melissa was great came in for oil change and they checked car out got me back on track and safe
For any work that needs to be done on car, come to Tread Quarters. Best service!
Awesome experience great ppl Melissa was fabulous got my brakes fixed asap
Great service friendly staff! I will definitely be coming back!
Wonderful customer service. I was treated with kindness and with respect. The job was done timely and efficiently. I enjoyed doing business with them.
Great service they always take such good care of me and provide an honest opinion on maintenance and things I need to very positive experience
My car and I are always well taken care of when we go to Tread Quarters. Honest, respectful people....and quick too! Highly recommend them.
Melissa and Tim were particularly Amazing today. Went beyond expectations! The Christmas Decorations were as good as some Ive seen at Disney World.
Great place melissa got me tires at gopd price and got sone quickly
Had a very awesome experience here. Brianna and melissa were very helpful an knew exactly what I needed, my vehical hasnt drove an handle this smooth sence I bought it! Thank you Tread Quarters of Elizabeth city
Business with tread quarters was nothing but a pleasure. Tim was taking care of me. He was courteous and professional and the crew had me back on the road in no time. I highly recommend their services.
Bri helped me with tire removal and was extremely polite and professional!
Thank you Melissa! Felt great seeing a women with knowledge of car services.
Great ppl awesome service friendly and knowledge I love this place they always treat me well and keep my car running well
Always greets u with a smile and they even know your name, that is amazing I this day and time. Very professional and treat u like a friend
Do to covid I havent been able to get out and get things done soy car has sar. Did not start rhis morning called my trusty tread quarters got me took care of battery and let me know a feq things I may need in future .THe staff is amazing and friendly only place I recommend they are awesome!!!!Melissa is great to work with!!#
Brianna was a huge help when I brought my truck in for an alignment today. Great service and good prices.
Melissa was very kind and helpful... Great business
I finally found my mechanics that I used to have a few years ago. Best place to get work done. Melissa take care of all of our cars.
After a bad experience at the Suffolk, Va location, I boycotted Tread Quarters! Reading the reviews here of this location I decided to give them a chance with an alignment. I was pleasantly surprised by the staff and give this location 5 stars! Keep up the great customer service!!
I went to get my car worked on further after replacing some parts. Not even 10 minutes after I drove away from the shop I started having issues. My steering wheel locked up on me. I was not having that issue until they got finished with my car. Car drove fine as all get out until my vehicle was finished. I gave them clamps for my boots, and they decided to use zip ties instead. They screwed up my vehicle up and I am pissed. Their help isnt worth a hell.