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A-1 Auto Care & Tire Center
104 Iodent Way, Elizabethton, TN 37643, United States
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A-1 Auto Care & Tire Center
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Ju
Review №1

Great work!! Love the new tires and how smooth my car rides. Highly recommend!! Great price too!!

Gr
Review №2

Took my F350 in to get deathwobble fixed. Front end was fine. Diagnosis was new tires. They didn’t have mine in stock so I purchased elsewhere. That fixed the problem. Thanks so much!

An
Review №3

I had my car lined up. They done an awesome job.

To
Review №4

Competitive prices on tires, full service mechanics.

Sc
Review №5

Friendly staff and they take care of their customers

Sa
Review №6

I went to this place to get an oil change and engine treatment run through in the old oil. I only did this because I dont have the materials and equipment to do it all at home. While they were changine the fuel filter, they broke off my radiator hose mount to the radiator, all but ruining the radiator itself. They brought me back into the workshop, and explained it off as [The Mechanic] went down to remove the oil filter, and when his arm brushed against the hose the mount just broke off. The base was very brittle, so you should be glad it happened here and not on the road. What actually happened, was that the oil filter was stuck on a little bit, and when it came free [The Mechanic]s arm jerked into the hose.They are absolutely refusing to take the blame for it, and are trying to scam me out of my mpney to get it replaced, for $210 on top of the original price of the oil treatment and change. I will not come here again, and I will shoo away any future customers, because clearly the mechanic staff is incompetent, refuses to own up to their own mistakes, and when you refuse to pay for the item they broke, they raise the price of the labor by the price that the replacement item would cost. Nobody deserves to be treated that way, and nobody who brings up going to A1 Auto to me will recieve any positive input from me, and I will heavily recommend them away, so they dont have to be treated this way. If I were able to drive my car home Id go outside and take pictures of the damage they caused.UPDATE: I was given a radiator, and will install it at home. I tested the integrity of the plastic that was claimed to be brittle, and I can say even more certainly, My revised story based on what I was told, holds true. Certain events happened aroumd this situation that I did not condone, and I am far from proud of the guilty parties involved, but what is done is done.I cant say for certain that in the end, this place is exceptionally good, nor exceptionally bad. I guess, you just have to watch who you talk to, and whos doing the service, and hopefully everything goes right and your vehicle comes out of the workshop better than ever.Unfortunately this wasnt the case for my vehicle, but ultimately one vehicle only makes up part of the traffic on the street. Or part of the collection in the garage. Hopefully the idea gets across.POST-UPDATE: Installed radiator, lost some ATF fluid in the process as per norm, and car runs as expected with the new oil. Ill be sure to keep using Pennzoil Platinum, considering it took a lot of the scratchy sound out in high RPM. used to sound like metal grinding in the high end, now its smooth through the whole RPM range.I had pictures of the damage done to the original radiator posted, but they disappeared, either by the company owner, or google itself filtering out non-location images.

He
Review №7

Would give ZERO stars if possible because they did ZERO WORK. Completely dismissive and disrespectful of customers time. I had an appointment for a brake job, left my car over night. The next day it was 4pm and I hadnt heard anything. So I call them and he tells me they arent even going to do my work! And it was a Friday and they are closed weekends. Didnt even apologize, it was just a domino effect the guy said. What a joke.

Mi
Review №8

If I could give this place 10 stars I would! They are the best and most honest mechanics I have ever been to. Their customer service is outstanding and their prices are great. I will be using them from now on on both my vehicles!! I highly recommend this place!!

Jo
Review №9

I was from out of town got flat tire they fix it and the service was great and they treated me very well.

Sa
Review №10

Originally I had to reschedule my appointment they we’re happy to do so without any fuss or anything which was great. When I got there the staff was super friendly and very welcoming. He even offered coloring sheets for my 4 yr old while we waited. He was also very helpful with any questions that we had.I will definitely be going back to A-1 Auto Care in the future and would recommend them to anyone needing service. They have an amazing staff and great prices as well.

Am
Review №11

I have taken my vehicles here for several years. It doesn’t matter what type of problem my car is having they correctly diagnose and quickly repair at reasonable prices. I really appreciate the hospitality that makes you feel like you’re among friends. I don’t live too far from here and if they worked out of somewhere far out I’d drive or tow my car to get to them. Amazing work as always guys. I really appreciate you.

Jo
Review №12

I have been dealing with A1 for years they have always done a great job no matter what the reason one of my vehicles is there and have always been very honest . The pic is the latest vehicle they did for me 🖒

Ro
Review №13

I highly recommend A1 to anyone! They are prompt, thorough, and have earned my complete trust over the past year and a half. They service both of my vehicles and I know my vehicles are in good hands with their certified and qualified staff. I submit that they will take utmost care of your vehicle too!

Be
Review №14

Got wheels and tires from these guys great service!

Ti
Review №15

Great employees that do really good work

Br
Review №16

Been coming here for 2 or 3 years now. The prices are somewhat reasonable. At least they can get the job done that day or the next day depending on how big of job it is. The staff is great.

Mi
Review №17

Had some tires mounted to go racing this weekend and the guys took great care of me! Definitely will be coming back!

Mi
Review №18

Good go to place

SC
Review №19

I recently had some work done on my fathers 1981 F-250. The factory clutch was replaced, carburetor completely rebuilt, rear main seal, wheels and tires. Also had brakes put on my 4runner. These guys did GREAT work! The F-250s carburetor hasnt been this perfect since its was new. Idles perfect and choke sets and releases as Ford intended in 1981. The truck and 4runner both were taken apart and put back together properly and thoroughly. Im impressed with the work I had done and my vehicles will go here from now on. I would highly recommend A1 Auto Care Tire Pros to anyone.

Jo
Review №20

Great with customers and will go above and beyond to help their customers out. Got the work done I needed on my car finished in a timely manner. I highly recommend these guys!!!!! Close family friends and have been doin business with them for quite a few years!!!!! Thank you so much!!!!

Le
Review №21

This company is just all the way around awesome!! Great help & excellent customer service. Seems like a close knitted family like business and operates with professionalism and care. Youll be missing out if you dont visit with them. -

Me
Review №22

This place had amazing service and amazing prices, we were in and out in no time, the people that worked there were very kind, Im definitely gonna take my business there again. And I recommend everyone doing the same, I couldnt of asked for anything better today.

Da
Review №23

I have used A-1 for a number of years now. They have gone out of their way to assist my family and myself in a timely and very courteous manor every time. There have been times that I know it has been a challenge for them to do what needed to be done in a timely and cost effective manor yet they have done their absolute best to do what needed to be done. I have no issues with using them for a long time to come. Excellent job to all from check in to check out. Keep up the good work!

Ni
Review №24

Very understanding, and efficient. ... My family has used them for years

Al
Review №25

These people are awesome! Had to have my van (which is also my home as Im on a road trip from Seattle) towed here the day before Thanksgiving. They let me wait in their really nice waiting room with my dog and get me in the road just before they closed! The prices we fair and the part they put in my car was fair priced too. I would definitely go back if I was in this area. The BBQ place next door is great too.

Pr
Review №26

Great people. Always do a great job whenever I go in for repairs!

Ri
Review №27

Just moved close to their shop and had a flat tire that needed plugging. Dropped the tire off, got a call in about an hour that it was ready. When I went to pick the tire up they didnt charge me and helped me take the tire back to the car. Stated they appreciated the opportunity to earn my business and will definitely give them more business.

LA
Review №28

These guys are so professional and fast! I am very big on customer service and they exceeded my expectations... I locked my keys in my car while it was running, I was in a panic and in the rain. They came in no time and unlocked my car! I am externally grateful... especially since my spare key is all the way in Georgia! Thanks a mil!

Le
Review №29

Stopped here while camping nearby for an oil change and check up en route to FL after a 3000+ mile roadtrip. To find a place with this great of service, quick, and super friendly for an out of stater is huge! Left with a smooth ride and coupons in case anything happens on the road! Would recommend this place 100% and would come again if were ever nearby!

Co
Review №30

A1 Auto Care was able to fit me in when I called at the last minute. They communicated well as the work was being completed and met the agreed upon time line. Very glad to know they are there. I will return for further work in the future. Small, but definitely big enough and local for me!

An
Review №31

Excellent and fast service, and the price was more than fair. I wish all service places could be this helpful.

J
Review №32

This place is a great place to come all the employees treat you like family. I would take my car here for anything..

Pr
Review №33

I have taken my vehicles to A-1 Auto Care and Tire Pros for at least 10 years. Always receive timely appointments. All staff are professional, respectful and courteous. I am kept informed on the status of my vehicles whether waiting in the lobby or leaving them. Work is guaranteed and Ive never had to return vehicles for unresolved issues.

Iv
Review №34

Great place to buy tires or have your car worked on. They do alignments and a number of other things. Including mounting 4 wheeler tires. Good people, family owned and operated.

La
Review №35

A1 Auto Care Tire Pros - the name says it all...They take great Care and are very Professional, but also courteous and inviting! One of (if not) the best shops Ive been to in the Tri-Cities!Today was my first visit and Ive already recommended them to several people and will continue to use them on all of my vehicles!(They also do alignments, which is something many other shops do not offer.)If you visit these guys, be prepared to be impressed! And perhaps pleasantly surprised!Very Sincerely,Larry E

Am
Review №36

If they were more stars I would give them more! They are super nice and quick and Walmart lost my business and A1 gained it! Thank you so much!

Lo
Review №37

Always pleasant, always helpful, great people and great service. I had an low tire pressure gauge on and they got me in very quickly, checked all my tires and added air in the 2 tires that were low and took out some air in the 2 tires that had been over filled. Thanks for fixing my tires!

Qu
Review №38

Nice

Sw
Review №39

Very satisfied quick in and out for my tire installation second time using their services

St
Review №40

I was in town from California drove my 2014 f250 and had a issue with what I thought my tire balance. I had originally got my tires from Tire pros in CA, so found A1 auto care Tire Pros in the same town my parents live. I took it down Monday morning they took it right in and said what they were going to do, I also asked for a oil change with oil and filters that I brought with me which they also had no issues doing. I came back later in the day they found balance issues with all 4 tires and changed my oil. On my 2400 mile drive home the truck ran great, no vibration, no balance problems. Thank you for taken care of me and my truck and giving me a smooth ride home!!! I know my parents and another friend have come by and will be back.

Ap
Review №41

Have never had a bad experience with this company. If you have a question about your vehicle, they will find the answer! Excellent customer service.

Me
Review №42

Great work and prices .

Do
Review №43

They had truck for 2 weeks to fix brakes. paid them, took out for test run and went right through a red light. they towed it back to shop. A1 kept it another week and said it was repaired. Brakes still no good. took truck to another garage where they fixed it correctly. At one time this was not a bad garage. Not any more. Cost just under $800 plus another $150 to fix their mistakes. Stay away - stay away -never again

Pa
Review №44

These guys are great to work with. I have been there on several occasions for repairs and have never been disappointed. I highly recommend them.

Am
Review №45

I went in for a full-service oil change and tire rotation. They were nice enough. Took over an hour and I had an appointment. 20 minutes down the road my tire pressure light came on. I pulled over a checked the PSI. All 4 tires had different pressures. I am not sure what happened, but not what you want after just spending $64.

Je
Review №46

Quoted me almost $900.00 to fix me car and said I needed a pretty much new suspension. All i needed was an alignment and a wheel bearing. Took my car to yankie bee line and got it fixed for $250. Tried to rob me cause Im a female I guess...

ka
Review №47

Highly recommend for any auto repair! Wonderful customer service!

Ti
Review №48

I have dealt with these guys for years. Always get prompt courteous service, dependable work, and they always stand behind their work. From fixing a flat to engine repair, these guys get it done. Highly recommended.

Da
Review №49

Very friendly, helpful, and knowledgeable. Plugged a tire and gave us plenty of options for tires going forward.

Gl
Review №50

Courteous and efficient

Wi
Review №51

Excellent job very professional car drive even better the tires suggested

Jo
Review №52

Best mechanics in town, amazing service, and above all theyre fast and curtious!

Ca
Review №53

My Blazer broke down, took it in they fixed it within the next day. Gave me updates throughout the process and was reasonable priced! I was recommended and I would recommend to anyone!

Te
Review №54

Had a tire going flat. They were very quick and courteous with repair. I would certainly recommend them.

Je
Review №55

I have to brag on these guys for being honest and helpful. Ive been stuck between a rock n a hard place on more then one occasion. Ive been in situations where a normal mechanic would of capitalised and ripped me off for profit. I can honestly say this place is 100% about customer satisfaction. I always leave with confidence that I couldnt of gotten better service anywhere else.

Ro
Review №56

Poor Service.They removed the skid plate covering my oil filter and did not replace it. This I didnt notice for 3 months until I had to check under my truck for another issue and noticed it missing, Called them, said they would call back, never did.After noting the missing skid plate I checked my truck to see if anything else was suspiciously wrong. I found the air conditioning was no longer working. It had worked just prior to my bring my truck there. Funny thing is, they did an inspection and did not note the air problem.They try to upsell service.If you use them you had better check their workmanship. If there was a zero rating I would give it to them.

Sa
Review №57

They are very helpful and they are reasonably priced

SG
Review №58

Simple slow leak, told its Lunch time it will be a while ... Went to Hayworth Tire where they take lunch in shifts. Not only did Hayworth get my tire fixed ASAP but they wouldnt accept payment . So you got A1 who can turn away work and you got Hayworth who does the job for Free . That my friends is a Asset to the Community .

Ru
Review №59

Just great prices

Gr
Review №60

Took our Odyssey in for a tire that was almost flat, got it straight in, repaired, all with the friendliest service you could get. Thanks again!

Ju
Review №61

Got off of work and walked out to a flat tire. Thats enough to ruin your day. I showed up at A1 while they were getting ready to close. They were very nice and plugged my tire for me free of charge. Thanks A1! Ill be back soon to get a new set of tires.

Ch
Review №62

Very kind and helpful. They done a great job

Ni
Review №63

DO NOT GO HERE!!! they will rip you off big time, try to tell you somethings wrong when it really isnt then slab you with a fee just for looking at it without even telling you. use to go to this place and everyone was nice and trustworthy, not now, they take advantage of you. 2nd time this happened. so if I was you wouldnt chance it. and I turn them over to better business bureau

Pa
Review №64

Great group of guys. Fair price, guarantee their work and the owner is awesome.

Ka
Review №65

Swift, friendly service and educated me on all issues.

Te
Review №66

Spent 1400.00 for a full vehicle inspection and fluid change and they loosened the retainer bolt in my rear end. When my rear end went out they quoted me 3200.00 for a new rear end. Another shop did the work for 1550.00 and explained to me what happened and showed me the parts. When I confronted them they said they never removed the cover, but I had the brand new gasket... No resolution... These guys are crooks!!!

Sh
Review №67

Had a flat tire got it fixed in a good amount of time not bad for a walk in

Ha
Review №68

Exceptional service and has a rare quality most shops lack, honesty. I checked around the area for a tire shop that had a road force balancer that didnt want my left leg as payment. I found this place on google and called them to verify they had the equipment. My first impression was great, eager to be of help to me, took good care of my Mercedes... Fixed a vibration problem that was caused by excess tire pressure due to the previous installers. Was very honest with me and told me what they did and said no charge due to it being something minor (even though they did road force them). It is well worth the drive no matter where you are. If you want to kick back and watch tv while your car is being worked on and not have to worry about something being fixed that isnt broken then this is the place for you.. Thanks guys, you are awesome.. A+ all the way, I will be back for any of my automotive needs in the future.

Ma
Review №69

Really high on just taking one tire an changing it over. $20.00 buck to take one off an put one on. Yes thats high

Ve
Review №70

My boyfriends mom keeps having to send his car back to this place. Last time charged us 900$ for a problem that wasnt fixed and had to send it back to them within two days. We just got it back and it still sounds bad if not worse. This isnt the first time she took his car there, but it will be the last.

Br
Review №71

Fry is a mechanic at this place and he also does mechanic work outside of working at this place and reasonable prices for his work that is done outside of A1!

Ti
Review №72

Most honest shop Ive seen yet. And Ive been alot of places.. when they say they have the best diagnostic team in all tri cities ...I believe them. They found AND fixed problems no other shop did. And the cost? Wow.. just wow! You wont find better. Very trustworthy. They call you BEFORE fixing anything unlike alot of other shops who fix it anyway and slap you with a bill...I was called about every problem and asked If I wanted it fixed or not and was told the price before fixing. So nice to see a good honest shop for once :) HIGHLY recommend!

te
Review №73

Curtis and his crew are awesome to work with, very professional.

Je
Review №74

NEVER again.... I can only imagine the money we could have saved 😢 after spending $1000 for repairs we decided to check into other places, 1 being 1.5hrs away And the one we went with. The next set of repairs A1 wanted to charge us $300, because they use their parts and have a lifetime warranty, well, Oreillys also sells parts with lifetime warranties and we bought the said part for $20 and paid our new found garage $75 for labor to put it on..... Im Still @ a loss on just how much A1 Auto is taking ppl for granted....our son called and had them check his vehicle and they want to charge him $560 for parts and labor, however, through Oreillys & with a lifetime warranty parts are $125, smh..... DONT WASTE YOUR $$$.....shop around....

Ap
Review №75

Staff so helpful. Very professional! Clean environment!

Pe
Review №76

The most friendly and helpful people love a1

Be
Review №77

Very professional, very friendly, great customer service!

Th
Review №78

Very cordial and professional

Ca
Review №79

They take personal care of your vehicle. Never pushy on other issues. Friendly staff. (: I drive 3hours to get it my car worked on!

Bi
Review №80

Excellent service good people

wa
Review №81

They have always been great

Mi
Review №82

Very helpful and professional 👍👍👍

Je
Review №83

You wont get better service ANYWHERE!!!

Ha
Review №84

Quick, cheap, & easy!

Tr
Review №85

Awesome service!

Ri
Review №86

Do Not take your car here for a brake job!

Ro
Review №87

Great place and people

Ch
Review №88

Great place.

An
Review №89

Excellent and fast service

An
Review №90

Honest and friendly.

Mi
Review №91

Friendly people and great service!!!!!

sn
Review №92

Best Mechanics AroundWe have been bringing our vehicles to A1 Auto Care since we moved to Tennessee. Their service is great. They are friendly and efficient. They will NOT try to sell services or parts you don’t need. They work hard to find what you need at the best price.I appreciate their customer service. I was waiting there once for my car to be worked on when a young fellow came in. He had probably never been to an auto service place before, and wanted specific tires for his car. He had the idea that they would have every tire anyone would ever need. The technician told him they would have to order the tires and have them delivered the next day. When he told them he only had the day off, and wouldn’t be able to come back that week, the tech called around and hound the tires he needed, sent a mechanic to get them, and had them on the car in less than 2 hours. He never once spoke condescendingly or irritatedly at the young customer, but treated him as well as anyone could want. They really go out of their way to provide A1 service.

Information
9 Photos
92 Comments
4.3 Rating
  • Address:104 Iodent Way, Elizabethton, TN 37643, United States
  • Site:https://a1autocaretn.com/
  • Phone:+1 423-543-5657
Categories
  • Brake shop
  • Air conditioning repair service
  • Tire shop
  • Car repair and maintenance
  • Oil change service
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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