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Swope Hyundai
1104 N Dixie Hwy, Elizabethtown, KY 42701, United States
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Swope Hyundai
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Ab
Review №1

Adryan and all the staff we worked with were great! Made the process as easy as possible. Very personable and a great person to do business with.

Be
Review №2

Easiest and most transparent car purchase I have ever made. After getting the runaround from other dealers, I was thankful for the honest, up-front pricing for both my trade-in and new vehicle. This dealership’s fairness gives me the confidence I made the correct decision to buy from them (for the 2nd time!) Thank you to both Lexi and David for making this the easiest vehicle purchase I have ever made. Your fairness and efficiency puts your dealership head and shoulders above every other dealer I have ever dealt with!

Do
Review №3

If you are looking to purchase a new or used automobile, I strongly encourage you to go to Swope Hyundai in Elizabethtown, KY and ask for Steve Begley! First and foremost, I would like to thank Steve for his service in the US Army and defending our freedom!He met me at the door, very nice and laid back salesman. He was very knowledgeable of the car I was looking for. He had to go retrieve the car I wanted to test drive from the detailer. Very courteous! One of the best car buying experiences I’ve had! Thank you Steve!

Ri
Review №4

Bought the 2020 Hyundai Veloster N last weekend! Stuart Begley is an awesome salesman and worked with me to get this beautiful car! He knew this car is meant for me and soon enough I took this home with me!

Ti
Review №5

Thank you TJ Kreigh for exceptional service. He is a pleasure to work with and because of him I will continue to get my vehicle serviced with swope hyundai. Also we bought a 100 mile warranty on our Santa fe from Stewart for a really great price! Both of these gentlemen were an abdolute pleasure to work with.

Je
Review №6

Couldn’t be happier with my purchase at Swope Hyundai. Adryan made the entire process super easy and everyone at the dealership was friendly and helpful. I never felt pressured to make a purchase but I came to trade and they were more than fair with the offer on my trade in. If you ask, Adryan might just show you a picture of that sweet baby boy of his. Thank you Swope Hyundai, loving my Tucson.

Ke
Review №7

The Swope dealership made sure I got everything I wanted in a vehicle and more, while also helping me stay within my budget. Zac and Stuart were extremely helpful and patient. And theres been a good deal of aftercare, which is fabulous for a first time buyer. Highly recommend!

St
Review №8

Joshua Saltsman was great. I would highly recommend him as your salesman. Very kind and professional. David Helton was great too during the buying process!

Ed
Review №9

I live in Louisville but love coming down to Elizabethtown for the exceptional team and hospitality provided by Swope Hyundai. I recently purchased the 2021 Hyundai Venue-Denim Edition. My car buying experience was not only wonderful but far exceeded my expectations. The entire team ensured a phenomenal car buying experience from the test drive to the financing and paperwork. The agent who facilitated my transaction and helped find the car I needed was Zac Caldwell. I cannot say enough wonderful things about Zac. He was attentive, easy to talk to, great at understanding my needs and all around just an incredibly likable personality. When I first arrived at the dealership I was greeted by name by several folks in the show room which took me by surprise given there were several other folks on the property looking at cars. Zac had already staged a few vehicles in front of the building that he felt matched my needs. He was great in helping me narrow down my choices and selecting the car for me. Once I decided on the Venue there was no hassle with price or credit. The purchase price was way better than I could’ve expected as well-there was no haggling and at no point did I feel pressured into making a decision I wasn’t totally comfortable with. I never felt pressured, and at all times felt like Zac genuinely wanted to ensure I got the right car but most importantly stick to my budget. After the paperwork we were in and out. Not only that but while I was filing out my paperwork the team had the vehicle cleaned. The car was exceptionally detailed both inside and out-the tires even had a shine! Before leaving Zac also assisted in getting all of the amazing technology set up in the car along with my BlueLink app. A few days later I was having issues with my app due to--honestly user failure. I am not used to a smart car. I was able to call Zac on his cell phone and he facetimed me from his office and walked me through the steps to reset my app. I highly recommend the staff at Swope Hyundai especially my agent Zac Caldwell. Cannot say enough about the family and team behind this great group of dealerships. Best car buying experience I have had!

Jo
Review №10

Staff is friendly, respectable, knowledgeable, and fast. Great experience overall. Fair with trade-in valuations

Br
Review №11

Josh was a great salesman everyone was very nice. Highly recommended them.

Ka
Review №12

My experience with service department is great with Al, Mundy and the service manager. They will help you in a professional manner and make things correct.

St
Review №13

I live in Louisville but drove to Swope Hyundai in Etown because the Hyundai dealerships in Louisville have the new car I wanted marked up about 5K over MSRP. Crazy! So glad I drove the extra miles to this dealership. Not only did I get a much better price but Stuart Begley, the sales person I dealt with, couldnt have made my car buying experience any better. He is TERRIFIC! Thank you so much Stuart and Swope Hyundai. I LOVE my new Tucson!

Ja
Review №14

The sales team were great when we bough the Tucson in 2017 but the service center is terrible. First issue was an issue with a error alert notifying us of an issue with a taillight. Multiple trips in and the dismissed my wife telling her that there was no issue until finally she made them take the the cover off and found that the taillight fixture was melted, so that was replaced finally. We got a notification of a recall in January 2021 and were told to make an appointment but the we were told that our name was added to a list, months and no call. We have called dozens of times for the calls to be ignored, routed to service where they go unanswered. A call from the corporate rep to the service department was unanswered. We are in the process of making an appointment at another dealership. You can purchase a vehicle here but under NO circumstances should you have a vehicle serviced here.UPDATE: After being contacted by the GM I can say we received great service with regards to the recall. We got an appointment that worked with our time and the people in the service department were very attentive and the recall was performed very promptly.

Pa
Review №15

Great dealer ship. Very friendly takes care of problem solving for you.

Li
Review №16

We bought a new Hyundai yesterday and simply couldn’t be any happier. It was absolutely one of the easiest and most simple car buying experiences ever. Our sales person was Lexi Logsdon, what a fantastic young woman to deal with and a great representative for the Swope organization! I would highly recommend Lexi and Swope Hyundai to anyone looking for a hassle free buying experience.

Er
Review №17

First of all beyond 5 stars. Josh is awesome, no pressure, very professional. The deal was smooth from start to finish and Robert (I hope that is his name) did an excellent job closing the deal. A week after I had the car, the engine light came on. They arranged a tow (thank you Mundy!), and it was fixed the next day (bad sensor)! TJ and the service crew are awesome! Do yourself a favor. If you are in the market for a Hyundai, go see them., you wont regret it.

J.
Review №18

Had a recall for my Santa Fe, so I had to bring it in to get it serviced and TJ took care of everything. Great support and kept me posted with how it was coming along. Awesome energy and made me feel like I was more of a friend than a customer. Thank you TJ!!!!

De
Review №19

I purchased a 2021 Hyundai Palisades at the Swope Hyundai dealership last week Friday (7-16-2021). And I Love it!! The staff at the dealership were very friendly and helpful. My salesman was Stuart Begley and I would highly recommend him to everyone. Super nice guy, who is also helpful, knowledgeable, courteous and not pushy like some are. I havent purchased a vehicle in quite a few years but Stuart made my buying experience fantastic and one I will remember. Thank-you Stuart Begley !! Im sending all my friends and family to you at the Swope Hyundai dealership in Elizabethtown.

Sh
Review №20

The team here at Swope Hyundai are amazing! But I want to give special shout out to my girl Lexi! I visited the Hyundai dealership just for a minor fix on my vehicle. And right before leaving Lexi showed me my new baby. The 2021 Hyundai Elantra; which of course has twice as many bells and whistles as my 2013; and I instantly fell in love. And from that day on, Lexi made sure to take good care of me. Gave me her business card and personal number to keep in touch. And 5 days later I got to bring my girl home! This is my very first big girl move I’ve made and I am proud to say that I am the only person in my family to get a brand new car straight off the lot. And I must say it feels really good. THANKS AGAIN GUYS !

Sa
Review №21

Swope Hyundai gave us a stellar car buying experience. My family bought a Chevrolet Tahoe here and they fixed our brakes and the DVD player free of charge. They gave us good money for our previous car at trade in value. There was no hassle and the people there are really nice! Would recommend!! (Brett and Kevin were who we worked with btw)

Tr
Review №22

I would give it a 5 when I bought my car but dealing with the service department is ridiculous. I have been misinformed once which resulted in a major inconvenience which ended up taking two trips. Because of that mess up, I had to make an earlier than usual appointment to get my car serviced. Now Im waiting here at my 2pm appointment to be told there is an hour and a half wait. And, not to mention the service guy was not the friendliest. I dont feel like they value the time of their customers.

Ru
Review №23

We had a great experience. With Zac Caldwells help we were able to purchase the vehicle that we wanted. It is a great vehicle and we feel like Swope Hyundai will be there for us if we need any service that is required to maintain our vehicle. Best experience we have ever had purchasing a vehicle.

ma
Review №24

I was very disappointed with Swope Hyundai this morning. I have bought several vehicles from this store in the past. I had a recall on my Santa fe so I took it in. My wife and I waited almost Three hours and service manager told me I needed to replace a belt and filter, which he said would cost about $84.00. However, when I went to pay he said he forgot to add labor. I ended up owing over $250.00. Very deceptive business.Update: swope reached out offering an apology and a partial refund. Thank you Swope.

Be
Review №25

I went in w/o an appt. (I called first) because a brake light was out. The MPI they did said I also needed a battery, which was ridiculously expensive. I shouldve shopped around to save money, but with the time & inconvenience of that, plus the battery being replaced was the one that came in the car 9 years ago, I agreed to it. The service guy was very good about updating me on everything and *trying* to explain why the battery was so expensive. I was however surprised to find all my radio pre-sets were messed up when I got back in my car. Maybe because the battery was out while they changed it? IDK, but that was annoying. The service guys at Swope are always professional and courteous, so that is a big plus of going there.

Da
Review №26

Too much upselling of service.Charges for simple replacement of wiper blade out of line with the time required.

Jo
Review №27

The sales manager was good Ray. I cant really say what I think of the guy in the service department they call him Jr. How ever there is a major problem somewhere.On one hand they are saying how important safety issues are. I so agree with that. They are fixing several safety issues on the Tucson I bought a couple of months ago.But the major saftyhow ever sale this SUV with the back up camera and the beeper as a hugh safety system. Everyone I know thinks that. But there safety system failed and I backed into a dumpster and what did they say not are fault we are not going to fix it. I just dont understand. They were fix the safety issues but they wont fix what happened because one of them didnt work. I have only had the Vehicle a couple of months. Also isnt like I havent bought several cars from them before. 6 To be exact.

Jo
Review №28

Great work but takes a little to long for work to be done overall great work done

Al
Review №29

Hyundai the car will not last long

Sa
Review №30

This was by far the best carsales experience I have ever had in my entire existence.Our salesman TJ went above and beyond to get the car of my dreams. My Hyundai Tuscon limited 2022. TJ exceeded my expectations way beyond Happy and satisfied.I am so lucky to have had this experience buying a car of my dreams from a car salesman of knowledge without looking out for his best interest. What I like about our salesman TJ is that he approaches you with a buddy type of attitude like we know eachother for years. He is a people person, a buddy, a best friend and a family oriented guy with integrity wanting to satisfy his customers in being happy and feeling good about their choice of vehicle.I am so happy with my new Tuscon and I will never forget TJ helping me to get the vehicle of my dreams. Not only that cause I appreciate him still being there for us for any concern or questions about the vehicle with quick responses. Im so lucky and I am so thankful to be able to have the vehicle of my choice. Thank you, TJ

Ma
Review №31

Id like to say come again. I pulled to a Cherry Picker and asked him about a certain vehicle and he didnt seem interested. It took a whole 5 mins 4 him 2 pull out his criteria. He then told me to go to Nissan to get a better deal. N he was smoking a cigarette. He did not seem interested nor looked like he worked 4 the company but had a jacket on w the logo.

De
Review №32

One of the best dealerships I have visited. Congenial, helpful, knowledgeable,and transparent with the numbers.

el
Review №33

The people at Swope Hyundai are the absolute best. The service department always takes care of me, I would never go anywhere else.

sa
Review №34

ADRIAN WAS AWESOME!

Sa
Review №35

As a mom of 4 kids age 8 to 4 months, I was in desperate need of a reliable 3rd row vehicle to replace my tiny Nissan rogue. Zac Cauldwell was beyond helpful in not only showing me all available options for vehicles, but open and honest about my financing options and what best suited my family. The whole experience was the most non stressful car buying experience Ive ever had. Highly recommend these guys. Thanks Zac for being so awesome!!

Th
Review №36

A very happy customer who came in looking for a Prius and Ended up with A Brand new Hyundai Ionic 😀😀

Sh
Review №37

The staff went about and beyond to get in my Santa Fe! Great place to buy a car or suv.

Ja
Review №38

Went in expecting to walk out upset because I have poor credit but Lexi logsdon worked her magic and got me into a 2018 Mitsubishi Outlander couldn’t be happier thank you so much your awesome I’m definitely recommending more people to her

Da
Review №39

Quality is excellent and service reps are exceptional

Ri
Review №40

Maintenance department was great, got to t/w Tony the manager, He always make it a point to speak with the customer, the staff provided good customer service!!!

Ca
Review №41

Last week I purchased my new vehicle and it was easy and pleasant. From my first interaction online with Zac Caldwell when I inquired about availability of certain vehicles and all the way through the buying process, Zac had a caring, professional demeanor. I especially appreciated being valued as a customer through contact by emails, phone, or texts from Zac. He introduced us to several of his associates and they all treated us with kindness. I soon realized I wanted to purchase my vehicle there and making that decision was influenced by how we were treated throughout the buying of my new SUV. I highly recommend Swope Hyundai. Thank you, Zac, and all who assisted me.

Ch
Review №42

Zach is a great salesperson. Great selection

ri
Review №43

Very nice people and clean

Aa
Review №44

TJ was wonderful. Took the time, was friendly and easy to work with.

Gr
Review №45

I bought a new 2020 Venue from the folks at Swope Hyundai and had a lovely low pressure buying experience. My salesperson, Brett Stone was very well versed and knowledgeable, he did a wonderful job of helping us choose the right car for our needs. David Helton, the finance manager was instrumental in securing us financing and making sure that we had the opportunity to insure and protect our car. The entire staff was very friendly and pitched in to make our experience about as comfortable and stress free as possible. Ray Santiago has been most helpful when ever I stop in with questions about my vehicle . He heads up a great sales team of caring and well trained individuals, very professional and very nice people. I recommend these folks to anyone looking to purchase a vehicle. Thanks, guys, for making my experience such a positive one.

Jo
Review №46

Great place to buy a car or to fix your car. Most friendly and number 1 costumer service. When you walk into there doors, they treat you like family

Ce
Review №47

I had a wonderful experience at Swope Hyundai in Elizabethtown KY., on June 19, 2020. I would like to give a Special thanks to my wonderful Service Advisor NIKKI PARSONS, very professional, pleasant to talk to, and proficient at her job. I hope that the Swope Family, is proud to have such an intelligent and dedicated employee that I think should be rewarded for the level of expertise with seasonal experience. I hope that every time I get anyone of my vehicles service at Swope Hyundai, that Nikki Parsons will be there as my Service Advisor, and I will feel at home. Because I know she will do an excellent job and explain everything in a professional courtesy manner. I have been purchasing and having my vehicles service at Swope Hyundai since 1996. This is best experience I have ever encounter since being at the service department or purchasing a vehicle. Nikki Parsons, I thank you for all that you do and you are one of a kind. They need more Service Advisors like you!!!!!

su
Review №48

I got a call about my sonata having recalls on it from the stores receptionist she told me what all my recalls were and explained what all the service department had to do and she let me pick my day and my time she didnt choose one for me.well next day I walked in for my appointment and see about 6 people standing around waiting to talk with the service advisor. I instantly got aggravated. But the receptionist greeted me and started talking to me and the other people. She was very friendly and put me in a better mood. Very bubbly personality! Junior is also one of the best. He is very professional and both him and the receptionist handled the overwhelming ordeal very well. They got my recalls done in less time than I expected and when I left there I felt a lot better. I definitely recommend coming here. I cant believe there are even as many bad reviews as there are!

Ea
Review №49

Went in just to look into trading my 2011 Volkswagen Tiguan for another used vehicle. I was greeted and thoroughly assisted by Steve Dow and walked away with a 2020 Hyundai Kona! I am so impressed with the office and the communication displayed by the team there. They did everything they could possibly do to make sure I was taken care of! Well kept facilities and great inventory. Please check them out, you won’t regret it!

Sa
Review №50

The Staff at Swope Hyundai is wonderful. They give you time to look around. I told the General Manager Ray Santiago and my Salesman Brett Stone what I was looking for and my price range. I also wanted something great on gas and something perfect for a college student. He even asked me if he could text me if he found something. He found us the perfect car. It even has a huge trunk space which all college students need. I even asked them to keep a look out for something for my other son.Mr. Santiago has not only sold us our vehicles but my parents too.If your looking for a Car Dealership that treats you like family and listens to you. A place where you can depend on getting a reliable car. Then you have found the place.

Ki
Review №51

Fabulous staff. Very friendly. Worked with us on price. Not too much haggling. Fantastic vehicle and extra services thrown in.

Al
Review №52

Steve Dow is an awesome sales rep, and the rest of the staff we encountered were helpful, professional, and honest. Not Pushy at all! Thanks to all!

Ha
Review №53

My fiancé has been having issues with his 2015 Hyundai Sonata for the past 9 months. Each dealership said it was something else and then another thing. Customer service at the corporate level was TERRIBLE. NO ONE WANTED TO HELP US. No one wanted to give us a rental car and even though this was a recall and something we couldn’t control. This issue happened a total of four times. The first issue being with the first owner then we had dinner the issue the additional 3 times. One being out of state headed to St. Louis and the other two headed to my parents home. Finally the fourth time we listened to and taken care of. I never experienced such outstanding customer service from a dealership like this one. We had our car towed there and they instantly had a car ready for us to head back to Lexington in. The work was done within a week and we received a new motor for the car (which came to be the issue the whole time). They kept us up to date through the whole process and I just can’t thank them enough for taking care of us. Please take your cars to this dealership!

Vi
Review №54

I can’t say enough about the great staff! From Kevin the sales manager, out financial manager and TJ our salesman!! They are super helpful and made our buying experience the best We’ve ever had. We worked with them remotely after seeing a vehicle we were interested in on auto trader. It was so easy and after about 1/2 hour of talking and texting we were on our way after our vehicle. When we arrived they we’re waiting on us! Yes it was 8pm on a Friday night! From the first inquiry until now they have been awesome. It was just like we had known them and they were just friends helping friends. Thanks Kevin, TJ and staff for being the best! I highly recommend and of course we will be back!! The 3 1/2 hours drive was well worth our trip! We love our Palisade Calligraphy! 😊

Er
Review №55

Easy to work with. Willing to give you a fair value for trade in. Excellent rebates offered. They got me every discount they could find. Found best interest rate. Will definitely buy from them again. They make you feel valued as a customer.

je
Review №56

Totally wasted my time with a bogus deal. Absolutely avoid at all costs. Wasted 2 hours driving there and back from Louisville. Bait and switch comes to mind with this dealership. I was there yesterday afternoon.

Mi
Review №57

Brett S. and his coworkers were very nice and honest with me throughout the entire process.I told them exactly what I was looking for and they found my perfect match!Since I’m young and this was my first time really making an “adult decision”, I had a lot of questions. They did not mind taking the time to answer all of my questions and explain everything to me fully.I’m very pleased with the choice I made and 100% recommend!

Ap
Review №58

I had a great experience! Everyone was very friendly and quick to respond. Everything was explained and appeared to be transparent. I left feeling I got a great deal and my needs were met. This is my second purchase there and I plan to return when I’m ready for my next purchase!

Ke
Review №59

Nikki P was great. The service was extreme, yet they made me feel important and quickly responded to all my questions and concerns. I will definitely be driving back to Swope Hyundai for my services.

Jo
Review №60

I love coming here! the service department does so much for their customers! Yet they have so many problems with other customers but I have never had a complaint. The service advisors are patient kind and very helpful. Now they have a young lady that answers the phones and helps set up appointments and to help with people needing to talk to a certain associate she will go out of her way to help. Just like Nikki Junior and Tony. I will always have nice things to say about them! Thank you for having such an awesome group of unique individuals! They are all so great in their own ways.

He
Review №61

I went looking to see a G90 Genesis and there are none on the lot..they have nice G80s but not what I am wanting..

co
Review №62

Jr. is the best service manager anyone could ever want to deal with and is the main reason i enjoy coming back to this dealership to have my car serviced here.

Sa
Review №63

Service and communication was great.. they helped me at every step and kept me posted. My only reason for a 4* review is because the MPI report shared with me stated the total repair cost of $145 but I was charged almost $300. I was told that the quotation in the MPI was inaccurate which I felt that was deceiving.. so confirm the exact repair cost and dont trust the quotation form they send you.

Ha
Review №64

I bought my car from David. Everyone was very nice and helpful. He wasn’t pushy at all and it was an over all good experience. Him and his boss stayed late to finish our sale and make sure everything was done right. Neither one of them seemed to be rushing though the process to get out of there. The only reason I didn’t give 5 stars is because after the sale was done they told me about this survey and asked if I would mind to do it. They sent me the link once I left. Over the next several days they asked me to do this survey 3 more times which I feel like is a little much.

St
Review №65

Exceptionally responsive to resolving my problem. Great customer service.

Fr
Review №66

They treat you like family.

Sc
Review №67

I was attemping to work with a Louisville Hyundai dealership where I had previously bought a car less than 3 years ago. For reasons I never understood, they just really seemed to have no concern about satisfying me as a customer or earning my business. Then Kevin Karr, at Swope in Elizabethtown reached out. They grabbed this car deal and took steps to show me that my business was indeed valuable to them. Kevin, working with sales person TJ, made a great team. They put together a deal that was better than I ever expected and treated me, every step of the way, with courtesy and professionalism. Ill be back!

Am
Review №68

I had been debating for a month on buying a 2020 Sonata; when I finally broke down to go look at them in person I’m so glad that Christy Gerbasi approached me when I first walked in. She never once tried to put me in a car that I had no interest in and her and her team were able to get me a great deal. She was an absolute delight to work with through the whole process!10 out of 10 would recommend going to her if you’re in the market for a new car!

Am
Review №69

I went to get my oil changed and we went over all my needs and wants. I was treated very respected and kept in the loop on everything going on. They would come to the waiting room to update me through out the oil change and was overall I think there the best Ive been treated while having one of my new cars serviced. Thank you and Ill go back many more times, if not just that ill maybe buy another car there if I find something I like or peeks my interest.

Ri
Review №70

I had a trailer hitch installed on my 17SantaFe sport yesterday. All I can say is.5 stars us not enough.The parts dept worked with me to.price match another quote I had for the hitch and installation . The Service Dept was great. JR and the service dept kept me informed of progress of the installation. JR even found a recall for my Santa Fe that I was unaware of. Overall A+

Sh
Review №71

Very helpful and I love my car. Best part is Swope also does my diagnostic checks and oil change. I simply pull up blow the horn the attendant meets me at my car, takes the keys. I go in have a coffee and they call me when its done. Very pleased with this dealership

To
Review №72

Absolutely love the guys there. Friendly service and they did an awesome job of getting me a truck at the right price. I would definitely recommend if your looking for a good vehicle and awesome service this is the place to go. Thanks Brandon and Brett you guys rock!!!

Br
Review №73

Service took much longer than expected. Communication is not existent and when the customer tried to call, he often got no answer or left a message that was never returned. Needed part seems to be installed correctly

Pe
Review №74

Thank you for making my experience with you all a easy way to buy my Dodge Journey. Everything was made easy to understand. And a big shout out to Andy. I love my new ride

Ch
Review №75

Took my car in for some engine issues and fortunately it was still under warranty for it despite the miles, saved me an insane amount of money obviously and communication was great between the shop and myself. Had a few other less serious repairs done and paid out of pocket for those and was satisfied with the cost, 11/10!

Ch
Review №76

I have been bringing in my cars to Swope Hyundai for years now for service. Bill and Jr in the service department have serviced 4 different cars of mine over the past 6 years and their fantastic service has made me and will keep me a loyal customer. They go above and beyond for their customers. Because of this awesome experience with the service department, I have since bought my second car through this dealership, the most recent, a 2016 Tucson was bought yesterday from Chris M. He is perhaps the best salesman I have had the pleasure of dealing with when it comes to cars. He was knowledgable, personable, patient and funny. He followed through with everything he said and was just a joy to work with. Cody in financing is another asset to the company. He was friendly, patient with my indecisiveness and most importantly, I didnt feel like I was just a sales number. The whole team was great with my three young children, who were bored out of their minds. As a mother, it made me feel more comfortable knowing my children werent treated as burdens, even after being there for hours. All in all, I highly recommend this dealership. I wont go anywhere else for service or purchasing vehicles.

Ce
Review №77

Cant be the Service there. NIKKI PARSONS, is the Best Service Advisor ever!

Ha
Review №78

Brett was the guy I talked to. He helped me from start to finish, and went above and beyond to make sure I could test drive and buy my dream car in 2 days! The experience was pain free and fun! Thanks so much Swope Hyundai! ❤️

JM
Review №79

Nina is one of the most enjoyable sales people. Had a very good experience. She looked exactly for what I wanted and beyond finding me a vehicle lower in cost and just beautiful.

Sh
Review №80

Go see Christy Gerbasi!! She was very helpful and kind. Easy car buying experience and she and David made it happen! Highly recommend these folks!

ch
Review №81

Very friendly staff, service department is extremely helpful. I had issues with my car making noise they fixed it no questions asked even though Im purchasing the car from Swope Freedom Plan,

Da
Review №82

Stopped in to have my bumper cover looked at after bottoming on my property in Bardstown, before going back to Virginia. Swope took my SUV in right away and ensured it was not going to come off on the hwy. Thank you and this was better service then I get with my dealer and their service. Great service and freindly people.

Da
Review №83

Great experience! They worked with me so much with finding the right car for me with excellent service! Couldn’t be happier with the help and my purchase definitely recommend this if you’re looking for a car

Tr
Review №84

Had to take my car for repairs. Customer service was Great!!!!

Lu
Review №85

Theyre always very professional and helpful.

Gr
Review №86

Very helpful and kind people. When I most thought that I wouldnt be approved, they reassured me and eased my mind and got the job done. Thank you all for helping me when i needed you guys.

sw
Review №87

Here at Swope Hyundai we strive to satisfy every customer although sometimes we may not be able to agree on the value of a vehicle. We do base everything on current market value and provide every customer with the supporting documentation from NADA and Kelly Blue Book. Our staff is certified and well trained in our product and out market. Thank you to all of our outstanding customers.

Br
Review №88

I had a great experience at Swope Hyundai. The staff was prompt, courteous and knowledgeable through every step of the process. Im also glad that same attitude kept up after the sale. Props to Ray and his awesome crew!

Ja
Review №89

I love my new Tucson, Derwin Hunt was a great salesman, would highly recommend going to Swope Hyundai of Elizabethtown.

Ju
Review №90

Great service and very friendly staff!!! i would highly recommend these guys for future service!

Tr
Review №91

Breathe of fresh air! I am so happy with my experience and purchase at Swope! Kevin, Christy and Brandon were an amazing team that helped us before during and after with everything we needed. I highly recommend them for your car purchase. We drove an hour n 1/2 and left with exactly what we anticipated buying a car should be, totally easy!!

Ka
Review №92

Relatively nice people, never had any issues with the customer service. However if you buy a used vehicle that isnt what they normally sell dont expect exceptional service for it here, not their mechanics fault they just arent used to dealing with Mini Coopers.

Ka
Review №93

I had never heard of this place but needed work on my Hyundai and did a google search for the dealership closest to me. At first I tried Louisville since I had a doctor appointment there, but that dealership was rude and not accommodating, so I decided to try Etown since it was closest to where I worked in Bardstown. The lady on the phone was nice and got me an appointment that worked with my schedule. When I arrived everyone was friendly and helpful and the waiting area was perfect for me to get my work done. In the time it took to get the coupling replaced on my steering and a few recalls fixed, I got all my grades for students updated. If I ever decide to buy another vehicle, I will shop here just because of how I was treated on this day.

Ap
Review №94

Efficient and friendly !Top notch.

Ni
Review №95

I got a call from the receptionist (Carrie I think?) about my Santa Fe having a recall originally I was pretty upset but she explained to me what the recall was, what it was for, how long it would take asked me questions just to be sure I knew what was going on and set up an appointment that worked around my schedule. She was extremely nice and took her time and didnt rush me off the phone. She was the first to greet me when I walked in and we chit chatted while the service advisors were finishing up what they needed to do. It really made me feel alot better about the whole ordeal. The whole service team there is awesome. I highly recommend coming here!

Ch
Review №96

I have to say that Chris McCon really puts his customers first. We went to every Swope lot, and honestly were about to head to Louisville until we met him. He was straight forward, no beating around the bush. He took the time with us that was needed to pick the best vehicle. During final steps he ensured everything flowed with ease and was very simple. He is the only one that I will buy a car from for now on. Thank you Chris!

Fl
Review №97

Great place as far as an auto dealers go. The sales person (Tim) was great,. Got a good price on a new car. Dealership has a museum next door to go too while car is prepped. When it looked like it would take extra time for prep and dealer installed options they offered to deliver to my door 100 miles away for free so I wouldnt have to wait. Great place.

Ta
Review №98

Awesome experience from beginning to end! David Helton and Ray Santiago treated me with so much kindness and respect. I really appreciate you guys!

G
Review №99

My Daughter has a Hyundai Sonata and we were looking at keyless entry for her to use as shes traveling to and from college this fall! Very helpful and courteous staff as well as a present installation date! Good people and good prices to help us better ensure our girls safety! Long standing dealership and fair and honest pricing!

Ch
Review №100

My husband purchased a new sonata last month from Nick Alexander. On a whim we went in yesterday to see about trading in my Nissan. He worked hard got me a great deal and we traded in my car for another Sonata. Simply the easiest purchase of a new car. Highly recommend seeing Nick if you are looking for a car. He will work hard getting you exactly what you want!

Information
92 Photos
100 Comments
4.5 Rating
  • Address:1104 N Dixie Hwy, Elizabethtown, KY 42701, United States
  • Site:https://swopehyundai.com/?utm_source=local&utm_medium=organic&utm_content=gmb
  • Phone:+1 270-505-1200
Categories
  • Car dealer
  • Hyundai dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Offerings
  • Oil change:Yes
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