Its got everything you may need and things you didnt think you would want but end up getting. I still havent seen everything but so worth the trip. Looking forward to next spring to get what i need to make all kinds of house and yard improvements. Love this place
Great selections with good prices. Purchased Patio table and chairs. Dish washer, Spring plants, deck wood, several types of paints and lighting. indoor and outdoor.
Great place to find everything you need. Great and fast service as well.
My new Favorite place to shop in Etown and get cool rewards, plenty to buy here, even have Groceries
Menards of all places has disappointed me!Ordered a small countertop piece for our bathroom vanity and our backsplash piece does not have the sides attracted.... or even cut. They must think that even though I bought a countertop through them that I somehow have the tools and know how to do it myself at the same time. They WILL NOT fix the issue, make another piece or anything to help. I’ve gotten three different responses to the situation.(1) that’s just how they come...(2) I think maybe they come that way?(3) oh that’s not right!So I’m assuming if their immediate answer isn’t “oh that comes that way” then that’s just not the case. So everyone make sure Emily in the counter department doesn’t order anything for ya. I didn’t realize that it was harder to have a 5ft piece made with the caps on... imagine what I’d get if I ordered for a whole kitchen? Hmmm.Since I watched them look at my order on the screen that says “caps attached” I’m not too happy. I can not stand Lowe’s, but they dominate the counter stop department. Price difference isn’t a factor when you have to do half of the work yourself in the end. Writing this so when people search this Menards on Facebook my post comes up.
Incredibly clean, well stocked store. And the employees are knowledgeable and friendly. This is my new favorite place for home improvement. One of the best features, besides prices, is that you don’t have to buy whole systems. You can buy individual parts of shelving, lights, bathroom fixture, and many other everyday items so you don’t have to buy expensive kits.
Love shopping here. Always a lot of interesting cool things you cant see anywhere else. Just wish the restrooms were cleaner.
I didnt know about this place until this trip. It is massive! A guy could spend all day in there and I typically hate shopping. Plenty of associates around for help. The store was super clean and organized. Had great inventory and good prices. Im eager to go back on my time
Great prices, friendly staff and tons of options for stuff
I placed orders totaling around $18k around 7/23/21, along with multiple other orders this summer in order to fix up my great grandfathers house that my brother and I bought. We are the third generation to own this house. Almost all of that cost was to completely rebuild the roof and we paid out of pocket for it. I placed the order a month ahead of time and all of the materials arrived at the Elizabethtown, KY Menards very quickly. On 7/30 I was given a delivery date of 8/7 because the materials had already arrived at the store. I had a delivery scheduled for earlier that week that was missed because the driver got stuck at another job site the day before and was scared to do more deliveries. 8/12 and 8/16 missed deliveries I was told were the result of a forklift being broken and sickness. While a couple other changed delivery dates were the result of truck availability and other customer orders. We finally received our shipment on 8/17/21, but only after I asked for our money back when I was given a delivery date 8/19. We had built weeks into padding for unexpected delays and had to finish within the week.We had to keep our project on time and continued our work by rearranging things and bringing in extra help, but because the order delivery was changed last minute so many times we ended not having a roof on the house before the order was delivered and rain destroyed every last bit of our ceiling insulation and drywall. Not to mention everywhere else water was able to seep into floors, walls and cabinets. We have thousands of dollars in damages, lost wages and extra labor/supplies as result of this service failure. We worked 14 hours a day to try and get this done, but were unable to finish within in our project time with a last minute delivery that we repeatedly told would be there.This is not acceptable when dealing with tens of thousands of dollars and peoples livelihood at stake.This store wouldnt even refund us our shipping costs. Absolutely nothing.All we got in response for a refund was, we delivered the materials so we cant give you a refund. So they can just lie about delivery dates as much as they want? Wish I would have known about this store. Talked to a contractor working on a house nearby and he said it took them 8 weeks to deliver some windows even though they were sitting at the store ready to go. Not the only stories Im hearing either. So beware.
Menards you have a great employee working in your lawn and garden named Trevor! He went out of his way to find and load an item for me. He also helped me find and load some other items. He was very courteous and helpful. Best customer service I have had in KY and Fl in any store in a long time! Great job Trevor!
I LOVE this store!!! I can always find what I need, plus more. This place is well organized and the employees are so helpful 😀.
Awesome store. Associates all over the place. Never have trouble finding help and I love the low prices.
True story... No exaggerations... Had company the week of the 4th of July and decided I needed an air conditioner for my guests who were sleeping upstairs. Walked into Menards with the intention of making a speedy purchase and returning home. As I entered the store I asked an employee where are the air conditioners were and she told me electrical. After 10 minutes scouring the isles in electrical, I went to the service desk to ask where the air conditioners were and I was told Plumbing. Same scenario... Went to Plumbing and there were no air conditioners so I located another employee and asked again. This time I was told I needed to go to the paint department because they were responsible for assistance with air conditioners. I thought that was odd but nonetheless went to the paint department and was told that he had no idea where the air conditioners were located. I explained the situation and he radioed someone for assistance and told me that it was the hardware department that was responsible for the air conditioners. I did locate the air conditioners near the hardware department but needed assistance because the large unit I wanted was on the top shelf. I went back to the service desk and asked for assistance and they told me that the employee over-seeing that department was on break for the next 15 minutes. I left and will not return! It took less than 6 minutes to locate and purchase an air conditioner at Home Depot!
Always love Menards. 11% off is still going until He July 24th. Gotta love that. The store is super clean, well organized and stocked and everyone is so helpful, even before you ask. I guess they can see the overwhelmed look on your face because the store is so big......I really appreciate the helpfulness and the friendliness.
Sales people very helpful. They had everything I needed. Great place to shop. Reasonable prices.
Giving this 4 instead of 5 stars because one of the times I went, I asked for help from 4 different staff members and was kind if brushed off with a general answer until I was still lost and finally found a person to point me to where I needed to go for what I was looking for. Otherwise, good quality stuff, clean store, and a general good experience for the most part.
People always willing to help. Very friendly.
First time there...my gosh HUGE store!! They carry everything by the looks of it but one thing I found they didnt carry was bags of ice lol. Staff very friendly and the store is clean. I will definitely be returning!!
A nice store with a small showroom. Most items have to be ordered and can take several weeks to get so plan accordingly. They also carry a higher-end selection of products so anticipate on the cost being higher than products found at Lowes, Home Depot, etc.
Outstanding store. Clean, well laid out. Employees were friendly.Puts Lowes and home Depot to shame.
Easy to read signs and friendly staff
Quick and outstanding customer service.
Very clean in there. Walked around before I went to a doctors appointment. Asked by several employees if I needed help. Glad to see a place that takes the time out to ask customers if they need help. Makes me not want to go to Wal-mart because of there customer service.
This place is like Lowes home Depot and small grocery store all tucked into one. Got my 36 inch round table top here that I couldnt find at Lowes or home Depot. Now I can make my whiskey barrel table.
Awesome place to shop I recommend anybody that will really want to save money
My only complaint is the lack of tap option to pay. I went for the first time. They have everything. I was so overwhelmed because of all the different things I need for personal hobbies, work and play. So many great affordable items. I cant wait to go back and give them my money 💰🙂.
Got some of what i needed. Had to go to one of the other places to get pipe for plumbing repair, needed to have it cut to certain size.
Great prices/selection. My new favorite store.
I avoided going to Menards for a long time. But eventually broke down and went to check it out. I was amazed. They are huge. They have everything. They had groceries and pet supplies. They had clothes and, well, it was just amazing. I dont know that I could do my grocery shopping there but you can definitely pick up a lot of stuff. We bought light fixtures, insulation, snacks, candy, a sink, and beverages. All in one stop!
Awesome store. I could spend hours in here. They have pretty much everything and employees are very helpful.
What a great place. Almost everything you need under one roof.
The young lady that helped us with our door selection was very knowledgeable and fast. Took great care of us
I was very disappointed with the advertising of 11% off everything and when I submitted 2 receipts in mid April, I never received any rebate. They didn’t tell me that rebate comes via mail on a postcard. Very poor advertising as post card can so easily get lost or stolen.! Somebody must have enjoyed my $28.00 rebate
Having just moved to Kentucky, I have never heard of Menards. Walking in, you are taken back a bit by how large this store is, but they have dang near everything you could think of for home improvement. Far more than Lowes and Homedepot, in my opinion. I will definitely be visiting this place many, many more times.
Need carry more stuff made in USA 🇺🇸😫 looking for good laminate water proof floor. Dont carry but one my husband did not like the material. So disappointing
Its a great place to purchaseBuilding and house hold items much better than Lowes plus you get a 10 or 11 percent discount on your total purchases great job menards and the best thing is theres always someone that can help if you need it not like Lowes, you have to chase people all over the store to get help .
Had a great experience, but was unable to find what I needed despite the best efforts of the staff.
It is a great place to shop for anything that has to do with construction, renovation, insulation. The staff there was very knowledgeable about the task I was doing. Get place for Flyers.
Great clean place. Tons of stuff would highly recommend.
Very well done. Everything easy to find. Good prices.
Went there bought bunch things, guy brings out 2 new tubs and liners for them and drops them and then just leaves it for someone else pick up and rolls over by my trailer and leaves one tub and liner and other guy bring rest over don’t even offer help load, or check see if broken or anything! Worst trip there! Almost told them take all there things back! Spent like 3,000$ there and get poor service!
Love it!! Very helpful staff and prices are awesome, especially with the mail in rebate
Got what I was looking for. Easy access to the store Lots of parking space. Great variety of products. The staff was so helpful with the costumers. Polite and respectful.
Easy to find our products and staff knew where their items were in the store
Huge store!! Price and service was good. We needed a refrigerator and went to the usual suspects and ended up Menards. Everyone else had no units in stock but we found what we needed for less and in-stock so that was a plus.
Love love love love this store. Its my new favorite. Staff is extremely happy and helpful. Prices are definitely reasonable, one stop shopping didnt have to go to 3 different stores they have everything.
This is a new place for us. My daughter described it as Lowes on steroids. We had to see that. I needed some shelving for a den. We got a good price for shelf boards on sale. Weve seen Menards stores from a distance on trips to Wisconsin & Minnesota. They are venturing south. You can order carports of a couple of types, which we are interested in buying. It comes as a kit. Instructions are on line. I think you can contract through them for installation or do it yourself with the help of a friend.
A definite good alternative from Lowes and home Depot. The advantage they have is that they have more items in stock without having to special order including appliances.
Barb in Hardware/Lawn and Garden went above and beyond with our questions regarding specific products in stock at the Etown location. She was so helpful and pleasant!
Great sales people. Super clean and well organized. Found beautiful custom interior doors for wonderful price.
Very helpful they has a door that I was looking for and the people that work there are very helpful serve me well
Employees are polite and helpful when asked. I say this because some at similar type stores are not polite always and do not want to help. Also the layout is nice, and all areas of the store are always clean including bathrooms. Also the bathroom sinks are set to warm water only which is nice. Small detail but I noticed...I dont know if it was on purpose or a mishap but either way its great!
I love shopping at Menards. Theyve got everything you could ever need. Food, drinks, patio furniture, indoor furniture, lumber, electronics, its total sensory overload and I LOVE it! Not to mention Great prices!!
The best store around. I love getting rebate checks to spend
Wonderful place to shop everything sells there one stop shop. The good thing is if you have a return and lost your receipt once you pay with card or check there is a sytem there where you can print over you receipt.
Nice store very helpful people just couldnt find what we were looking for
Love this store.... theres nothing they dont have....
Staff is always very friendly. I am beyond grateful. DAKOTA IS AWESOME. please let him know that he is a wonderful person .
Spacious, organized, clean, and modern store. Tons of selection. Loved it!
Always a good time going to Menards. Clean and very helpful cashier.
Large store with all kinds of departments. All store associates are very helpful, unlike down the street where you have to chase one down to get help. Hopefully Lowes and Home Depot will learn about customer service from here.
Great! Young man helped me with a grill and a gazebo. Was very nice and very helpful. Wish I got his name. Menards is a great place to find just about anything you need.
Fast, friendly. Very helpful.
Severely over priced. Felt violated when I left and didnt buy anything
Just looked to see what they had. Going to do a lot of shopping there. Price are nice.
Good assortment of products and good prices.
Wanted to purchase grill gazebo but out o stock. Person I spoke with was nice, however he said they had one in Evansville but Menards doesn’t do store transfers. If I’m in business, I’d make sure my customers were allowed to spend their $.
Everything well labeled bright lights good help
This was the absolute worse service I’ve ever had in my entire life. I was rudely told where to drive for online orders. I was then told a general area on where to check in for my order. When I walked in to tell the employee my order number. She never looked at me. And was strait rude to me the entire time. Then I practically had to ask for assistance multiple times on finding my item in the large area behind the store. The loader was friendly. But terrible service getting what I need. The employee that scans and takes care of the online ordering is the rudest most disrespectful person I’ve ever encountered in my entire life.
This is a very nice, large store that has a really large selection of pretty much anything you can think of needing! It is a very nice addition to the selection of stores in Elizabethtown.
I just love this place. Always have.
First visit.+ Very nice store. + Courteous employees.-11% discount procedure is deceiving.
Definitely the BEST customer service of all the home building stores! Employees are available throughout this store and will OFFER to help you! Not like most others where you have to walk the store to try to find someone for assistance. Keep up the good work!
Went there on a Thursday evening to get electrical, plumbing, paint, gardening & landscaping supplies.With all the projects that Im in charge of, I spent a lot of time & money.The staff was extremely helpful & even went out of their way to make the purchase & loading easier for me!I watched as the staff worked together to answer questions, solve problems and make sure that everything was done correctly, load and that all items were on the packing list and receipt.Hats Off, to the Staff and Management at this location!Theyre doing a great job.....Check um out!You Wont Be Sorry! 🙂
Had everything we needed and we get a 11% mail in rebate.
Very clean. Friendly staff & very knowledgeable. Prices vary. Mostly moderate. Lots of nice tools.
Very nice, big store and they had what I was looking for after trying several other places
Menards is my favorite of all the ‘ards.
Really nice clean store. I know prices of everything have gone up but prices were OUTRAGEOUS 😲
Its very nice story but hard to find a worker when you need help. Most things are more expensive than home depot. The rebate take way to long to get back
Its a nice store and it was clean; but its far too large for me.
What a big beautiful store, My husband bought the lazer he needed for work, and I purchased a doggy bed for my precious baby cocker spaniel, Lily Anne ❤ Everyone was so nice, 110 stars !
First trip to Menards, we loved it. They have a little of everything. Well be back.
Very clean well stock and very helpful wish we had one in Alabama
Was there on 07/31/2021Bought two barn water globesFor 19.99 each we’ll got home andDid not notice that one didn’t have a bottom on one to cover the battery’sNot included call the store in Elizabethtown ky and talked to some one and then I asked for manager and said I am the manger and I said at least they could offer to take a buck or two off I told him tony was the cashier and he could of caught it the manger said said yes but man I thing I will talk my business to somewhere eles ok I know I won’t get any answer back ok t you hope u will read this Thank you
I love this store and have had great service each time I have been in it.
I recently ran into this store. I love it and I plan to be back as much as I need to. My only complaint is their website. As an IT guy, I have to say it’s pretty bad. Great customer service.
This store has everything love it
I am a total Menards chick, Im from Chicago. Bringing this to Etown is a lil piece of home here with me. It is everything its meant to be, stocked, clean,variety, many employees available on the floor to help. If youre still going to other places where nobody knows nothing about what you need, shame on you!
It is nice, people great, but if you call them on the phone, what a major problem and then they hang up,need a phone that works instead of the one they use
Every time I go there everyone is great. Friendly and so helpful.
This place is outstanding, they have everything!!!! Decent prices too!
Menards has the best service of all home improvement stores. Also, much more in stock items. Great place!
I have shopped at the two other big box stores since they opened here in Elizabethtown. Menards is a fresh new spin, allowing you a better experience in shopping.
Excellent store good selection rebate on all purchases.
Everything you could need under one roof. Also the rebates are awesome!