I have been a customer of Auto Start for several years and they do very good work. I recommend this business to all.

So happy with my service from Bennie! I had taken my vehicle to two different shops, and they were unable to diagnose. Bennie came recommended from my coworker who visits all of the shops in Sacramento, as we work for an automotive repair software company. I would give 10 stars if I could. We will be taking all of our vehicles to him from now on.

Great work, honest company. Been a customer for many years.

Great.

I bring my cars and truck here for the oil changes and they did a free diagnostic sweep on my truck. The oil change is half the price of jiffy lubes so Im all about that. Quick service

I was very happy with the service provided and would recommend to friends and family.

Always great service.

I took my car to Auto Start, It was a big mistake. My car was leaking fluid late one night, but when I got back to my car the next morning to take it to the shop, I noticed the ground that had been covered in fluid the day before had dried up, so what ever had leaked was water based because there wasn’t any oil residue. I decided to try to drive the car and I had no problems turning the wheel or driving, so rather than wait the 3 hrs the tow company said it would take, I drove it to the mechanic’s shop (approximately 7 miles away). They are located off Waterman road, which is off Grant line. Just as I was approaching the Grant line exit I noticed my car thermostat was off the chart, and my engine was extremely hot. By the time I got to the shop my engine was smoking so bad. Brian at the shop began to look and see if he could see anything obvious, but once I told him the leak was water based, he immediately looked to the area where the water pump would be and it was clear that would have to be replaced.What wasn’t clear was whether my engine overheating caused the damage to the water pump or whether the water pump damage caused the engine to overheat. Yes, we had to determine which came first. Additionally, they needed to determine whether the overheating may have cracked a gasket. Brian was clear we had to fix the water pump to determine whether the overheating damaged the head gasket. I told him I understood and said to go ahead with it, then I left my car there at about 11-11:30 and asked him if they would be able to tell me by the end of the day if I had cracked the head gasket. He said yes.I returned to the shop at about 3pm because I had left something I would need in my car, at that point he repeated that the water pump would need to be replaced before they could do the test, that the replacement of the pump would be about 400, and the test would be about 100. He could get the part that day but didn’t have a mechanic that could replace it, so I had to wait till the next day. The next day I heard nothing from them, so I called at 12pm. Then they tell me the part they ordered is different than the one I had on my car because Ford changed the way the make it, and it would be an additional $98 dollars. I told them to go ahead, and again I asked if they were going to be able to tell my by the end of business. When I didn’t hear from them by 4pm I called. He then said his mechanic would be working on it late but that he would call me once he was done. I called at 5:45 and then the mechanic finally told me that the pump had been replaced and they did the diagnostic test and ran it for an hour and there were no signs of a cracked head gasket.The next morning I went to pick up my car, then the mechanic tells me upon first start my car idols low for a short while, and did I want them to look at that, I said no. Then he tells me that even though it passed the test when he ran it the night before, it could still have a cracked head gasket because sometimes it could take a month or so to show up and that I should be looking for leaking coolant every morning. He then offered to run the test again that morning. I said I don’t understand if you ran the test last night why would you need to re-run it now.When I left the shop I noticed my breaks were working a bit funny. I decided to add brake fluid and that solved the problem, then my radiator was smoking just a bit, so I looked at the reservoir, which I knew had been more than half full when I dropped it off, suddenly it was almost gone, so I filled that up. I drove to Chico and back and still have plenty of coolant in the reservoir.They should do better to keep clients informed on the progress of the vehicle, they should not charge extra for their mistake, and they should not tell clients they will have their car worked on, and then not actually work on it that day. Particularly when the client is wondering if all that is needed is a repair, or if they need to buy a new car.

Excellent service and work.

Beware of this place, they are not honest, here is the proof: Auto Star of Elk Grove bill 12/6/2019, It broke down again two months later.....The real problem was found by STAR MOTOR in florin road, they are more expensive but more honest with their work.....You can see the invoices and compare, them are in my photos.

Great experience. Helpful and respectful employees. Told me about a coupon to use and when I forgot to print it he gave me the discount anyways. Waiting room smelled nice, not like an auto shop :) will definitely return.

Love this place. A real one stop shop that can do everything from small repairs, smog, custom fabrication, to race proven work from real experts. Everyone at AutoStart is very friendly, and they always go the extra mile for their customers, so I will definitely be bringing my business here.

Okay store, decent inventory and ok help.

My 25 year old car failed a smog test due to visible smoke from tailpipe. I brought it to Auto Start to diagnose and fix whatever was causing it. After their initial review they said there was no smoke but that the muffler had a crack that needed to be welded (even though the smog test didnt reveal that) before they would give it a passing grade. $400 quote to weld a crack. I said go ahead and do it. Then after he welded it he says there actually IS smoke coming out and he wont pass it until its fixed but he doesnt know whats causing it... Mechanics get a reputation for being crooks because of guys like this.

Im actually very, very angry right now with Auto Start....! I took my 20+ year old car in absolute immaculate shape to this place. First of all we payed an arm and a leg to fix the leaking problem the car was having only to have it returned (after we payed that darn arm and leg) still leaking. They said bring it in again. Which seems to be a reoccurring ritual. Bring it in, something new shows up, bring it in again. Over and over. Well that might be paranoia some say but anyhow...HERES WHAT REALLY GETS ME. Every time my immaculate oldie came home from the shop there was yet another scrape, ding, chip all over the rear of the car. That is not paranoia. We know our car, we knew every tiny blemishes it had and retained for many years. So when it was returned with nasty scratches down to the primer and dings/chips all over the previously flawless bumper, we notice. And so do others. That is not how a paying customers property should be handled, ever. And thats why I will no longer be going to Auto Start. They should treat the cars they are working on as they would their own. Might I say they did the same with my fathers car, who brought up the ordeal to me without me even mentioning a thing. So keep that in mind when you consider bringing your car into Auto Start. Considering all the work and care I put into maintaining my car, this was a real disappointment.

I bring my car here for everything! Oil changes, smog checks, alignment, ECT

NEVER AGAIN. This is the very first review that Ive EVER written on a business. And if youre thinking about coming here, DONT. Im generally placid by nature but I am livid at this point! So I drop my car off Thursday evening...they fix it on Friday...I get here Saturday to pick it up and NO ONE is even here. Mind you, Auto Start is supposed to open at 8am. I have been waiting here in their parking lot for almost 2hrs and still no show. Furthermore, they are extremely over priced. And the only reason that I came here is because its a fairly convenient location. My whole Saturday is RUINED because they decided that they werent gonna come in today I will never recommend this business to anyone and I will never be back.

Does excellent work.

Worst experience of my life. Filing a BBB complaint. Prejudiced and mean to women. Mohammed should be ashamed of himself for not even letting me speak. What is allowed in your culture doesnt fly in America. You want to treat women like 2nd class citizens then go back home. Smh.

Horrible ! Just horrible. Totally ripped off my dad. We went in to get 1 thing fixed and had to go back for the same problem then all of a sudden they want us to pay more money for “something else” . Out 1100 dollars for nothing. Don’t go to these people, literally stole our money.

They give you a run around. They seem to have some communication issues with each other and their customers. Bennie is a liar who says one thing and his crew says another. And he blames customer instead of his lying self...