Worst service, 1st they couldnt repair the wipers, then they lost our car took 3 people to find it in the done lot. Would not recommend this facility

Ive been routinely taking my suv here for the works oil change for years and was shocked at the price increase of over $24 dollars since last oil change. As my suv is already past the extended warranty, I may start taking it elsewhere.

Due to the service guy telling me at a previous appointment that I need to Calm Down. These things are touchy. When the touch screen on my car dash wasnt working and everything I touched sent me to a different and wrong section including the 911 ASSIST, which turns out was because THEY DIDNT UPDATE THE SYSTEM after they messed it up and then couldnt figure out the original issue anyways.They offered me a free oil change. I was wary but figured, ok, they are trying and its free. NOT WORTH IT.I had an appointment at 1 pm for JUST an oil change and to top off windshield fluid. OVER TWO HOURS LATER IT IS STILL NOT DONE. The guy said an hour. SURE. NOT COMING BACK. F* THAT.

I had my Ford edge serviced with oil change and tire rotation. Excellent service from Mr. Art Rounds and I must say Quick Lane is the best.

They do ok work. Problem is they are so dang slow.

If you want to go there you have to be prepared because it will surely be there all day SlowwwwwwwwLinee!!. Super slow. stupidly lens.

Quick, easy to get in and out, even when there is a wait. The waiting room has a direct view of the service bays, if you need piece of mind, but I trust them at Quicklane. Great service and no surprises.

Dont go there! Terrible service!

My brake light was out prior to bringing it in. They said they did their 120 point inspection which includes lights and never bothered to tell me or fix it. At checkout, no one went over the service details or next service recommendations.

Got there at 7:00am. With 1-2 people in front of me is an hour of wait time for someone to come up to me. Another 30 mins for them to bring the car in. Another 45 min for oil change. Dont come here. You can thank me later instead of wasting your time here.

The service staff are nice, but, and its a big BUT:If you want to use Quick Lane for an oil change, and dont want to wait AN HOUR AND A HALF (and counting) ON A WEEKDAY MORNING before they even start, make an appointment! Appointments push walk-ins back. Found this out after waiting so long I asked for an status update. The service reminder mailer even says No Appointment necessary (capital N capital A!). Lesson learned--Make an Appointment! 🙄

Its called slow lane. Dont waste your time here

They didnt have my vehicle ready at the time they said they would. They said 1 oclock, and I showed up 5 minutes after. They didnt have any paperwork and didnt know where my vehicle was or what work had been performed. They could have called anytime before and told me it wasnt ready before I was dropped off to pick up. I agreed to $300 worth of extra work that was not performed and they asked me to wait until the tech came back from lunch to do that work. Disorganized . They didnt even know if a brake fluid flush had been done

I bought my car here, so I take it here for service. Had a couple of frustrating, very lengthy visits but the last time I went, I was in-&-out without an appointment. Theyre honest even if they make a mistake. My tune has changed. 4 stars.

They are quick and take care of business.

Always given great service. I have my vehicle there every 7500 miles for service. Service writers are great.

Rude and giving out wrong information about vehicle parts.

I have had my oil change done here 4 times and had to wait for more than 1.5 hrs every time. I had an appointment today, arrived 15 min ahead of schedule, but was disappointed to see that my name was not on their display. What is worse is my vehicle parked for 43 mins before someone drove it inside the service bay... frustrated. They took another hour to complete the oil change. I was in the waiting room for about 2 hrs for an oil change!!!If you have time to spare, then it would be OK to go here, but if you expect top notch fast quality service, then I would not recommend this place. Similar competitors will have my vehicle in and out in about 45 min or less.

I am always a bit hesitant when facing car dealers. Specially when the simplest job can be more a nuisance then they could possibly be worth.I tied them up chasing down a replacement key for my used 2013 Ford Focus.While it took time I got to meet 4 employees who where also going the extra mile for all the other customers I managed to see. The keys are in my hand and as they should be. Thanks Terry

They have always been respectful, explained everything and my car always comes back great.

I have had several problems with this place. About a year ago asked them to change the front brakes on the wifes car, they argued with me about doing it early than needed, (Art). The time after that, they didnt rotate my tires, like they are supposed to. This time they spilled probably about 1/2 quart of oil all over my engine AND DID NOT CLEAN IT. I cant believe Im going to say this but Jiffy lube is better.

Excellent customer service!

Great service !

Bad experience. Was treated with disrespect due to their mistake. Don’t take your service here.

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