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Stanton Optical
7510 Elk Grove Blvd, Elk Grove, CA 95757, United States
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Stanton Optical
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Al
Review №1

The staff here are great and by great I mean superb. The staff are super welcoming and helpful, they are hilarious and take their job very seriously. I highly recommend this spot to everyone that needs a fresh pair of glasses or an eye exam. Plus this location is super convenient as it is located right to the side of Costco.

An
Review №2

I would first off like to say that the staff is always polite and attentive when greeted upon entry. Last week I was able to purchase two pairs of glasses for 59.95 using their current promotion. I was helped out by their current general manager Alex and she was thankfully able to help me out and make my experience great by ensuring that my needs for my glasses would be met and on time. I am extremely happy with how my experience went overall and I am happy to say that I will be proudly back the next time I have an issue with my glasses.

Au
Review №3

This place is amazing. I lost my glasses at a hotel and this Stanton location was able to hook me up with two pairs on the same day. I came back two weeks later because something was slightly off with one of my lenses due to my astigmatism. They were busy as hell, but still able to accommodate me and help adjust my frames. Theyre just some of the nicest people Ive come across lately. Absolutely recommend coming here. Book an appointment though, they can get busy.

Al
Review №4

Great customer service lots of options to choose from. Got my glasses and contacts within a week. Alexandra was very helpful/knowledgeable.

Ra
Review №5

Today I picked up a pair of glasses I had ordered and was greeted by Ty. I have seen Ty a few times at the Arden location where she was always willing to take the extra time with me to make sure I was satisfied. The staff at every location I have been has always been extremely helpful and courteous. Ty definitely knows how to help someone find just what they want. I have witnessed her calling all the other locations to find a certain frame for other customers. It is a pleasure to come into Stanton because I always feel welcomed and I know I will be taken care of. I have and will continue to recommend Stanton to all who are in need of their vision needs. I have brought my brother, sister, mother, husband, as well as a few friends.

Te
Review №6

Customer service excellent and staff very attentive. Piero very informative and patient since I was full of questions. Broke free from long term member of HMO so coming to this eye care store was first time and he was extremely helpful. A wide variety of frames and the cost for my needs were very reasonable. Highly recommend Stanton Optical to all my family and friends.

Da
Review №7

Ty was above and beyond in helping me get replacements for my broken lens. She hooked me up and made sure I left happy. Would definitely come back to her for help and recommend her to everyone else. Thanks Ty!

Yv
Review №8

Brandon was amazing! He was very helpful and kind. Due to his great personality I will be going back for my own optical needs along with sending others!

Ni
Review №9

I went there with my wife today and they are great. Their customer service is amazing. One associate picked out the perfect frames that my wife didn’t notice at first. They are all friendly and very thorough. We were in and out within a hour. Overall, it was a great experience.

Ir
Review №10

Im newer to Elk Grove and I needed to fill my New contact lens prescription, I wanted somewhere close to home and Stanton Optical was a convenient location.As soon as I walked in I was greeted by Mrs. Lisa, who informed me that there would be a short wait and then proceeded to take my information and my prescription, at the same time, cracking a joke or two.She made me and my partner laugh.Mrs. Lisa pointed me to the glasses rack in case I wanted to purchase a pair of glasses in addition to my contact lenses.Which seemed to be a good idea.Mrs. Lisa checked in with me several times to see how I was doing and to update me on my turn in line, she was pleasantly funny and made the time waiting to be seen, go by a lot faster.When it was my turn, Mrs. Lisa introduced me to Roni at the counter who was also very friendly and helpful.Then Carissa came over and introduced herself as well.I had a good laugh with all the ladies at Stanton Optical, they made the whole process positive, light and quick.The Elk Grove Stanton Optical staff are a bunch of great ladies with good experience and advice.All Stanton Optical needs improvement on is their choices of glasses frames.They need more Cat eye glasses frames for us women.Otherwise hands down Ill be back for my contacts lenses renewals.Thanks again Ladies!

M
Review №11

Tamar was an outstanding example of great customer service! I knew what I wanted, and she handled my needs quickly and efficiently. I was in,done and out in 15 minutes.

Ca
Review №12

Ty had excellent customer service! She was very patient, understanding and gracious! Ty made my experience very pleasant.

Ch
Review №13

Picked up my pair of glasses and disappointed because after paying so much money, they cannot even afford to provide a hard case for my glasses.I felt cheated. They just want payment but not make the customer happy. Sorry, but will never go back.

Pe
Review №14

I had a very pleasant experience with Carissa. She was very friendly, very helpful and went the extra mile to help me. You can tell shes got a very good heart.

Do
Review №15

Very polite, courteous, helpful, good eye examination, great prices. Very nice selection of frames. Will definitely go again.

La
Review №16

Was very nervous never had eye exam before the manager helped me, she is very cool and made it very simple, I would recommend this store to anyone who needs glasses!

Ta
Review №17

Very friendly, very clean, lots of frames to choose from, my new store to purchase my families glasses from. We did a walk in appointment and we didnt wait very long, did all the eye tests and even saw a doctor all on the same day then got 2 new frames for very cheap. Extremely helpful and they all have the patient and not customer mentality.

Da
Review №18

Amazing experience!! Very friendly and helpful staff especially Ty and Karissa!!!! The music playing was exceptional as well!! The music was one of the best playlists Ive heard in quite a while!! Definitely will be coming back!

Ni
Review №19

I had a great experience when I ordered my glasses. The problems started when I picked my glasses up. I was told that my glasses did not need adjusting & I left with my request to adjust the glasses unfulfilled. I returned & encountered two incompetent young ladies. No name tags or names given. Both ladies took my glasses tweaked them until they cracked! One lady told me that she was not good at adjusting glasses, but that is part of her job! What type of training did she receive? How professional is it to tell a customer about your inability to complete your job? I now have glasses that I cannot wear thanks to the ladies at the Elk Grove Stanton Optical location.

Li
Review №20

My husband and I went to get glasses yesterday..we were treated very well by Carissa..I got 2 new pairs of glasses..one for inside and 1 for in the sun. My hubby also got 2 new pairs of glasses. Thanks Carissa so much for helping us out. She even helped put 2 new nose pieces on my glasses..Thanks again for all your help!! The Elk Grove location is the best!!

Je
Review №21

I had a very positive experience at this store. As someone who has had extreme anxiety over the pandemic and even delayed routine healthcare because of it, I really appreciated how understanding and accommodating the staff was. Everyone I interacted with was so respectful and kind. The store was very clean and had clear safety precautions in place which also helped me to feel more comfortable.

Ke
Review №22

Service techs there are very friendly and professional. Loved the quick service I received there!

Ch
Review №23

Wonderful service and very professional. Piero assisted me in selecting 2 pairs of glasses. This location is great! The staff is very informative and make you feel very comfortable. He even provided me with information that allowed me to apply for immediate credit to pay for my order in payments! That really helps me as I’m on a limited budget. I can’t wait to pick up my order in a few weeks. I’m confident that they will make sure I’m a totally happy customer. Thanks Piero. Christie Christmas

Al
Review №24

The manager Carissa was very courteous and was able to help with my broken frame issue very quickly. Great customer service and personality!

ma
Review №25

I loved going all the staff was really knowledgeable on the products they had. I felt that they explained everything really to me seeing that I haven’t been in to a optometrist in a while. I highly recommend!!!

Sa
Review №26

I had a horrible experience in the arden location. Employee was rude and got my prescription wrong TWICE! I then had to go to elk grove location, where I was first helped by Thai. She was really sweet and determined to help. But the man to see is PIERRE!! Hes the best. He was so kind, helpful, he upgraded my glasses from all the inconvenience that arden store gave me, and he turned my negative experience around. If you have to go to Stanton go see Pierre in Elk Grove location. He got you!!!! 100 stars 🌟 if I could for him. Thank you so much Pierre. P.s he was so great that I dont give reviews this is my 1st one ever, so that should tell you something.

ko
Review №27

(From Anthony G.)Michael,Thank you so much for helping me get glasses! It’s incredibly for me to find glasses that I like and even harder to find them for an affordable price. You helped me leave Stanton happy and without hurting my wallet too much. You a real one.

An
Review №28

It was great the Sales manager Piero did a outstanding job handling things for me. Both on the phone and at the location in Elk Grove Ca. Thank you so much for your service. Give that man a raise. Peace ✌

DJ
Review №29

I came to this office last year because of the great reviews. I purchased 2 pairs of glasses with the eye exam and a set of disposable contacts for close to $800. Very nice and friendly staff. I was set the expectation that my glasses would take 3 weeks to arrive. I tried on the frames and asked for them to be adjusted since they fit a little big. I was told not to worry that they would be adjusted. A week later I got my contacts. Everything was great. Came 3 weeks I called and was told my order was there and ready for pick up. I get there and only my sunglasses are there. I was told they must of misplaced the other pair but that they would have them reordered and would be there in a few days. Okay cool. Over a week passed and no call. I called over a week later, guess what?! Glasses where there! None of my pairs were adjusted by the way. I was too upset to even ask anymore. Recently one pair broke. I took them in and was told it would be 2 weeks to get them fixed. I called a little over 2 weeks later and was told they would arrive that coming Monday and I would get a call back for an update. Cool. No call on Monday or the entire week for that matter. I went in today a week later. My order has been delayed and won’t be there until tomorrow. I understand things happen. I am a very patient person, but this is it’s too much. No one cared to call, as a paying customer at least a call back would be appreciated.UPDATE: 2/15/21 - I called the number and did file a complaint. Was told I would get a call back from a supervisor with in 24 hrs. Now 2/16/21 and so far no call. What a surprise! Still no update on my glasses. An entire business day and no call again.UPDATE 2: 2/24/2021-still no glasses. I have filed two complaints with corporate and both times I’ve been told I will get a call back in 24 hrs and well still nothing. I guess the unprofessional behavior comes from all the way up. This has been by very far one of the worst experiences of my life.UPDATE: 4/06/2021- after not getting my original glasses fixed and having this dilemma for months! Carissa was able to provide a solution. It’s not what I originally wanted which was a refund. But I was able to get any 2 pairs of glasses with all the add ons necessary at no cost. I just went in on 4/3 and was able to select my options and the order was placed. Arrival date of 4/17/21. I’m am very thankful to Carissa for helping me out during this situation and finding out options for me. We will see how things go with the recently placed order.

Do
Review №30

Fabulous job, Piero! He was very competent & helpful picking out frames!

he
Review №31

Came in to the Elk Grove location and was helping by Ty,she very friendly and gave excellent customer service

Gr
Review №32

Carissa was super helpful and extremely friendly. What a great employee.

Da
Review №33

This place is amazing! This is my first time getting glasses and Carissa super helpful. :)

Mi
Review №34

I went in to finally get an exam and was able to get in pretty quick. The exam process was quick and thorough even when done with all the polices in place in these new times. Once done Enham Hanania Was extremely helpful.I am horrible at picking out frames for glasses and also need help. She was willing to be my own personal shopper/stylist and help me get a pair of regular glasses and sunglasses. She took it seriously but also made it fun to do as well. She was an amazing help and as long as this location has individuals like her I will always go here for my eye check ups.

Ju
Review №35

I had a awesome experience ordering new eyewear today. Carissa, Natalia, Piero and Michael could not have been more friendly and helpful - they all possess excellent customer skills and make a very good team!

Mo
Review №36

They are just always trying to upswell the product and services rather actually listening to the needs of the customer.

Hi
Review №37

Lets start with 5 Stars:#1st visit: eye exam, glasses and lens chosen, and total time over 2.5 hours. Probably because it was a monday holiday from a few months ago, and not enough staff. [minus 1 Star]#5th visit: due to the poor lens that were not fitted properly, it took us this many visit to get new frames/lens for my wife. [minus 1 star].#3rd visit: so after my wife decided to change her lens from bifocal to just reading glasses, and Stanton sent the frames to get them changed out, the lens came back loose and not properly fitted into the frame. It took 4 weeks to get this completed. [minus 1 star].#4th visit: after getting the the reading lens properly fitted into the original frame, the frame was damaged due to the new lens being fitted/re-fitted (the frame was stretched/expanded and would fall off when you look downward). So, we chose a new frame and had to wait for about 10days for it to come it. [minus 1 star].#1st visit: the young lady, who I will not mention name, is very good at upselling. However, a lot of things she upsells are not necessary. I paid $215 out of pocket for the a very BAD OVERALL EXPERIENCE. to get MEDIOCRE PRODUCTS....I have a great pair of glasses from them, and it is unfortunate that my wife did not get one. Our experience from it, we wont be coming back. My advice is look for mom/pop stores NOT STANTON OPTICAL.PS, we you contact me, I will tell you that I am an actual customer and not someone posting 1 star review to get the company in trouble or haters replying back.

Pe
Review №38

Ty helped me out, she was very friendly and very helpful. Thank you, Ty 😄

Mr
Review №39

I recommend the elk grove stanton to everyone who is looking for glasses new or just another pair. I had the best experience with Piero 100/10 customer service. Very social weighed in on the look when asked. THE best eyeglass service Ive had in the 2 years of being officially blind LOL... Props to you Piero.

Br
Review №40

This Stanton Optical location has exceptional customer service. I recommend business at this location. Carissa has the best customer service.

Zi
Review №41

Office and staff was amazing Piero one of the assistant managers was awesome and he helped me so much with me and my sons glasses will be going back most definitely!!!

T
Review №42

I had a very good visit at this store. As a retiree, I was quite pleased to learn that they accept VSP/Principal discount program. I had selected my frames 2-days prior to my appointment; they kept them with my paperwork. I had an eye exam, which was eye opening, yes, punt intended, all new technical equipment and met with the ophthalmologist via video, which was really cool! Sue was so friendly, professional, and helpful throughout my entire experience!

Gl
Review №43

I don’t write reviews but I give credit where credit is do . I came in and got a representative that told me that one pair of glasses would cost me $500. Needless to say I was gonna walk out, mind you I came in for the 2 for $59.99 just like advertised. Fortunately for me that representative got busy with another customer as I sat in shock . Then sue came to the rescue, she went above and beyond to show me all affordable ways to get the most for my money . I ended up with 4 pair of glasses for $240 . Which was definitely worth the time . Tip if you are fat and near sided like myself but don’t mind alternating glasses for driving and reading, the single prescription package is far cheaper and aligns with the advertisement we see on Tv.

Je
Review №44

Today I went to Stanton Optical with a friend and we were served by Carissa. She was very helpful & kind when helping us & made thinngs very easy and simple for us to understand. She is a great manager!

Ko
Review №45

Sue saved me $631. Everyone in that building was incredibly kind and helpful... as well as quick! Thanks for helping me see, guys. 🙏🏼(See Sue, I did it for you!)

Pa
Review №46

This location needs more help, there isnt enough people to handle the traffic flow of customers.Ill leave it at that.

JO
Review №47

Very great service and very helpful with the warranty and picking out frames

Ab
Review №48

Carissa and Michael were super helpful and patient. PS- Carissa has great taste in music.

zo
Review №49

I would give 5 star to this Elk Grove Ca, Stanton Opitcal location. During this pandemic time they took care of me. The whole staff is very nice and friendly. The branch manager Sue Tran very professional, helpful in showing me the other options and good deal which fits my budget. Thank you all for being there during this pandemic time, stay safe.ThanksMeer

Le
Review №50

I was quickly acknowledged. Very friendly, great service .

Do
Review №51

Never again getting ripped off

Li
Review №52

First and last time am bringing my daughter in here!!!! They will make you buy your contacts lenses even if they won’t work when you’re in the trials!!!! And they will send you to another facility for recheck your contacts without telling the personal what’s going on!!!! They need to be more professional and stop been so stupid!!!

Me
Review №53

This Stanton optical on elk grove blvd is the bestThe team over there is awesomeI highly recommend this branch not the branch on Arden way

Ra
Review №54

Sue and Michael were very helpful and kind. They keep the office clean and organized.

n
Review №55

Today was awesome! I bought 2 pair of glasses from the Elk Grove location. Alexia was super helpful and professional! Made my experience easy and fun. We will definitely be back! Thanks again Alexia!

Ra
Review №56

Sue is the best person to be helped with when coming in. She goes out of her way to make sure you are satisfied

Jo
Review №57

Sue was very helpful and very understanding from the start of me walking in, to the end of me walking out loved the customer service, and professionalism!! Will be coming back for my eye wear all the time. Thank you sue!!!!

Ju
Review №58

This place was the absolute best. Enhu helped me out so much and and Sue fixed my problem with my glasses so quickly when I accidentally picked the wrong color. Recommend this place above all others.

do
Review №59

My glasses broke during a road trip and I needed some contacts in a pinch. This place helped me out a bunch! Glad Im a customer, would highly recommend these guys.

Kr
Review №60

The most pleasant eye doctor appt I’ve ever had. The amazing team made the process fast, efficient, and and enjoyable. Thank you so much!

Ke
Review №61

Sue Tran really helped me and made it really easy and clear on choosing my glasses. I would totally recommend this Stanton Optical location.

AD
Review №62

Excellent customer service. Management helped me with my order. Thank you Sue.

Al
Review №63

This place is very nice. At of all the places I’ve looked for glasses this is by far the best. Everyone there was very friendly and lead towards the better decision when looking for glasses and the doctors actually let me know why they were prescribing with the prescription they thought worked best for me. The woman who sold me glasses was very friendly and knew what she was doing. I felt like she actually cared. I think her name was Enham. Ask for her next time you walk in.

Ru
Review №64

A very Sincere Thank you goes out to SUE, at the Elk Grove Stanton Optical location. Truly Awesome Customer Service. Will definitely be coming back to Stanton in the Future!Thanks Again Sue.Acosta Family 😉😉😉😉

Da
Review №65

Great new office, great staff, thanks to Elisabeth and Sue for your help! I would recommend coming here for sure. Very professional

Al
Review №66

Management is very poor. Went in for an eye exam and everyone was sitting. I didnt feel properly greeted at all compared to other locations we viewed for frames. The manager Enham helped my daughter, but she wasnt nice and I truly felt she was only trying to gain a profit on our insurance. She tried billing us additional for her contacts, although my insurance alIows us to get both. I ended up just going back to our local eye doctor and got an exam only. i do not recommend at all.

La
Review №67

I came to Stanton not knowing if I needed eyeglasses or not, but Enham and Sue convinced me to do it. They got me in the exam right away and helped me pick out really fly frames. They provided me with good vibes and I’m definitely gonna recommend them to all my friends and family.

El
Review №68

Very easy experience buying my glasses and getting my eye exam here at Stanton Optical . Thank you to the sales representative for helping me

Ma
Review №69

Went in today to pick up glasses and at the counter they gave me someone elses glasses to try when I checked name its not even my name on it. And also the other pair of glasses we made having hard time to read street.

ki
Review №70

Great service, Enham and Christina made the whole process smooth and fun.

Ka
Review №71

Great customer service! The manager was very helpful and professional.

Qu
Review №72

Signs and online posting shows open at 12 pm on Sunday. Went to the store in Elk Grove at 12.15pm and the doors was locked. Called the call center and they stated that they needed to update their hours.STORES JUST BEEN BUILT.They said I needed to make an appointment but I will be the first customer to visit today.WTF?

da
Review №73

I wanted to use my VSP insurance before the end of the year, and decided to check out the newly built Stanton Optical in Elk Grove. I did a walked in on Thursday, and was greeted by Sue. I didnt have an appointment, but was able to get a walk-in exam. After the exam, I looked at a few frames and Sue returned to help explain my insurance. Sue was very friendly and helpful. She made sure to answer all my questions, and I never felt rushed or forced into buying anything. I eventuly settled on a pair of glasses that I really liked. Overall, I had a wonderful experience. If you have VSP and you are in the area, give Stanton Optical in Elk Grove a shot. I would highly recommend Sue, as she will treat you more like a friend, than a customer.

Re
Review №74

Great service and people. alexia helped me and i got a cute pair of glasses. very happy with selextion and service. will definitely return and i would highly recommend this location to anyone looking for eyewear.

He
Review №75

Great customer service! Thanks to Enham, she helped me pick out glasses that really suit my face!!

pe
Review №76

Once they check your eyes and get your money its over no customer service whatsoever

Du
Review №77

Just avery freindly and professional place to go.

Al
Review №78

I was treated with kindness and professionalism by Elizabeth...great frames!!!

To
Review №79

Had a great experiance, the manager Sue took great care of me. Will be going here for all my future optical needs.

Co
Review №80

They were very helpful finding somthing that fit my budget

Na
Review №81

One of the worst optical in town, they somehow trying to charge you more money, even if you have insurance.

Information
23 Photos
81 Comments
4.3 Rating
  • Address:7510 Elk Grove Blvd, Elk Grove, CA 95757, United States
  • Site:https://stantonoptical.com/locations/elk-grove/?utm_source=google&utm_medium=organic&utm_campaign=Elk-Grove-Local-SO
  • Phone:+1 916-312-6375
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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