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Jackson Group Peterbilt Elko, Nevada
1355 W Main St, Elko, NV 89801, United States
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Jackson Group Peterbilt Elko, Nevada
Comments
S
Review №1

The service manager went above and beyond the call of duty a couple of weeks ago to get my truck back on the road with a temporary repair. Something that you don’t find very often in today’s shops. Thanks so much for making my week better and getting me back on the road.

Dr
Review №2

Great shop fast and fair. Main man Jack got it done. Highly recommended

Jo
Review №3

Fast friendly service got me in and out with no problems

Co
Review №4

Staff is friendly and even help me with hotel reservations! They have a great parts and service department.

C
Review №5

We had a livestock truck lose an alternator during the night. Jack was the technician that took the service call. We had a live load on and he understood the urgency. Had our truck back on the road very quick!! Super service, great communication, and very happy with the results! Candy @ LW Millers Livestock

Ed
Review №6

Phenomenal people...They worked really hard to get me out on the same day with a difficult Air conditioning problem.Unfortunately my AC still had issues so it was more like 2 days but it wasnt anyones fault. It was just a complicated problem.Stephanie is really great! Frank is really great!All of the employees there were really great!Thank you so much for excellent service during a difficult time! I appreciate all of you.I came back at a and a month and a half later with a different problem and also received excellent service! Thank you, again!

El
Review №7

Everyone was nice and they got my truck up and running in a short time!

Ga
Review №8

Great place great awesome people. Came in on the fly with an electrical problem, within a couple of hours they had diagnosed and fixed it and I was on my way.FastEfficientReasonable rates.

Ch
Review №9

I had a great experience here. My DEF system shut down my truck. They did a great job repairing it. There is a manager named Stephenie, she kept in contact with me all the time, letting me know what was going on. Their parts guy Frank, drove me to the hotel, brought me additional Com checks when I needed them, and returned me to the dealership when my truck was ready to roll. Very professional.

RC
Review №10

Phillip at the parts counter is awesome. Always knowledgeable and courteous. And Jack, the service manager is always helpful. Thanks for your guys always great service.

Su
Review №11

My friend I was repowering a load for likes them. His work took 3 days because parts had to be expedited there.

Ri
Review №12

Awesome, knowledgeable staff. Got me back on the road

Yu
Review №13

10.20.18.Guys you awesome.Nox sensor replacement.Call to Peterbilt after hours.No wait,very professional service and very good price

Co
Review №14

These guys were great got me in fast and fixed even faster.

Te
Review №15

Greek people

Al
Review №16

Wait 5 Days on the hotel to get my truck fixe😡

ma
Review №17

Really good service but the drive lunge need better sit and a shower .

D
Review №18

Nice clean shop with great service.

Jo
Review №19

Friendly staff, easy to locate from I80.

Fr
Review №20

They got me up and going in no time at all

Sm
Review №21

Great place

Information
6 Photos
21 Comments
4.3 Rating
  • Address:1355 W Main St, Elko, NV 89801, United States
  • Site:http://jgpete.com/
  • Phone:+1 775-738-0404
Categories
  • Truck dealer
  • Diesel engine dealer
  • Diesel engine repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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