While traveling in my RV, my tow vehicle had problems. Kay and Gregory at Stor-All Elko went above and beyond helping us out. Greg helped us load and we were on our way and were home by 7:30 in Sacramento They had what we needed to help me load my car and get us on our way and we were home and Sacramento by 7:30 at night

I am moving across the country from a small town that has limited access to vehicles and no access to U-Box Containers. I had been trying for weeks to get in touch with anyone in Salt Lake about the containers, as well as calling the 1-800-go-uhaul number. I was put on hold for 3 hours only to be hung up on. I finally called Stor All, knowing they dont have what Im looking for but hoping that they would be able to help. Stacie and Kay were so upset to hear I hadnt been able to talk to anyone. Kay made the decision to give me her managers number, who in turn gave my information to his manager, who called me back within the hour to help me secure a reservation for U-Box Containers. Thank you so, so much, everyone at Stor All for helping! The customer service is top notch! I would recommend this location every time. 😊

Excellent service friendly and made me feel wanted

Great place, excellent customer service. Very willing to help with anything. Prices are great. Facility very clean. Great air conditioning while waiting in office. Will use facility again.

Professional and courteous staff. The storage space was clean. I really like how they prorate if you move out early.

I had a great experience here with service and availability. The owners and workers were nice and quick. Had no issues renting both a car dolly and a storage space quick and easy. Prices are fair for the area especially considering that they allow entry 24/7, which was the deciding factor in my choice to rent with them aside from others. The car dolly was not in bad shape and the storage unit was clean. Worth the rent for sure.

I always recieved great customer service and renting a uhaul is very easy.

I loved our experience with Kay and staff at Elko Stor-All.The entire experience was positive in every way. Helpful, informative, and such helpful suggestions for the equipment for our upcoming move! Yea! Now we look forward to the whole experience instead of dreading if! Good Job!

I absolutely adore the staff. They are helpful and friendly. Kay is awesome. The units are clean and easy to access. Definitely recommend this place for storage and uhaul.

Nice units, locked gate. Great facility

All of the staff is extremely amenable to your every need. They have an answer for it all and solutions that work. The staff is very respectful,. patient and kind. We have several units through out Elko and after working with all several establishments, we have decided to move into one at Store-all. Quality service is easy to find there-thank you!

Very nice and helpful

Large complex but feel security should be enhanced even though code.required for entry

We needed to park our 5th wheel there in between elk hunting seasons. They are perfect... Great location and Wonderful staff to make your staying contract smooth. We recommend 100 percent

The people are very friendly and helpful and keep the place clean

Always amazing service an customer service is amazing too never no problems

The manager knew we were coming and couldnt be bothered to be on location

They have a variety of sizes and can accommodate you with what ever you need, with boxes, locks, U HAULS, indoor climate control easy to get in any hour of the day..

Had excellent experience... I rated 4 stars only because there is always room for improvement. Thank you store all!

I just wrote a review on this place, well see if it shows up twice. Very helpful, Cindy(sp?) Bliss, one of the owners helped me, good sense of humor and very efficient. Good at answering questions. I cant speak for the older bad reviews, maybe theres new management? Any UHaul place can have its off days but my rental went very smoothly and was a fantastic deal for a one-way rental.

Typical storage facility. The staff Lacks empathy. We went into our storage and they wouldnt let us in, no forewarning, although we called and asked the questions and let them know we were coming they didnt tell us we would be delayed for a day due to their maintenance of their property. Due to one incident I would never recommend using the storage facility.

I was extremely pleased with all the staff at store all/Uhaul of elko. There is one person that was very hastily & very nasty to me literally she blamed me for a wire being loose/cut on dolly trailer. I didnt appreciate being blamed & Cindy was extremely rude & blamed me for the issue. If anyone is going to deal with stir all I highly recommend not dealing with Cindy at all, shes not nice at all. I hope this is a wake up call for employees at stir all. Very dissapointed.

Very friendly and easy to get in and out. Clean units.

Very rude and snooty staff. Unprofessional.

Great place to rent a u-haul!

We rented a weekend in town moving truck here. We made the reservation online and the truck was ready for pick up on time. It was a little expensive but they went over the cost of everything before we signed for it so it was to be expected. They have a locked gate for storage containers.

Easy to get set up

You can store anything in there thats your belongs

Great customer service.

Very rude and didnt understand the situation. Down right mean.

High-priced compared to other storage facilities with the same size units

Worst Service Ever! Just rude and the manager doesnt care. Unprofessional people shouldnt be running a business. Made a reservation over a month ago.

Decent place.

Friendly staff

Excellent

Nice

This place is also a Uhaul rental. They saved my life when my 4Runners transmission went out. Rented a truck a truck and a tow dollie and made it back to Denver safely. The couple that manages this facility went above and beyond to help get what I needed and get on my way.