The customer service people, Roy and Alex were very pleasant and professional. The auto technician, Chris, took very good care of my car and was very polite. I believe each person there seemed to genuinely take pride in their work. I also spoke to Bill and he was very pleasant as well and professional. I think you have some quality people working in the Auto/Tire Center and I am most grateful to have dealt with them! Please give them all a Kudos from me!!!Meg Holland

Only one person at front desk taking all service in and going out to review the cars. Also no synthetic oil available. Takes more time to sign in your car than to get your oil changed. Other than that good and friendly service.

Great value!

Lets be honest.... You get what you pay for. Prices are great. A lot cheaper than other shops for tires...at least mine. However, sometimes the wait just to get seen is horrendously long. Other times the wait to get the work done is long. I do wish they did appointments.... But, as long as they have great prices, they will have my business.

Great location, great sales, and great customer service. Also, it is centrally located with great highway access. The location on street parking, provides ample public and handicapped parking. I will visit this location, again.

Had a good time buying experience here. Bill knew his products, have printouts with prices on all youre options. Had four tires mounted and balanced in an hour and a half at a great price. Lifetime balance and rotation. I would recommend this location.

I only come here for my oil changes. Some of the people arent the friendliest, but I always seem to deal with Bill who is amazing! Hes so friendly and jolly despite some of the rudest customers who go in there.I mean the wait is long, but its Walmart, what do people expect?

Awesome assistance from a gentleman whom I did not even get his name but he located a charger for a trimmer that was already marked down but I was not going to purchase without the charger.... Im going to contact the management and give him the highest of praises...folks just dont go the extra mile like that anymore at most stores it seems..,..that for employing top notch people like this man Walmart

I’ve been here plenty of times over the last 5 years and so far the services I’ve received have been pretty good.There are two mechanics there I trust very well, a man named Bill and the man with the big ol beard.I’ve taken my old Avalon here for new tires and now my tC and service has been amazing every time.These guys really care about the work they do and if you strike a conversation with them, they have plenty of stories.There was one time I didn’t listen to their suggestion of changing out my tires since they were almost bald. I decided to be cheap and hopefully wait it out until I had enough money and I spun out in the rain. Learned my lesson fast and had 4 brand new tires same day.If you come in extremely early then the wait time drastically comes down. During the holiday season and sometimes out of nowhere, they get heavily understaffed (not their fault, blame corporate). Otherwise very good people and I would recommend this place to anyone.And as a little bonus, the Douglas tires sold by Walmart are indeed made by Goodyear so they’re very high quality for the price.

I had a very pleasant experience at this place. Got my two front tires replaced. The personnel at the front desk was very helpful in understanding the different type of tires and what i would need.I tried pep boys and sears, both places didnt give me the confidence to let them service the car.

All these b.s reviews when two people I know had thier lug nuts left loose one person twice. They thought having the lifetime balance was good except I dont think having your wheel fall off is a positive outcome.

Good prices but long wait.

I brought a car battery in for testing as it would not start my vehicle. After waiting in line for over 30 minutes and witnessing how rude and unprofessional the woman at the counter was to other customers, a man finally offered to help me. He told me to leave the battery and they would test it and call me within the hour. After 4 hours I finally received a call that the battery was bad and they would replace it. I drove back to the store and again waited in line for over 30 minutes. Then the man told me that the battery would not be replaced under warranty and that I had to purchase a new one. This was a total waste of time and extremely aggravating. I have been buying batteries from Walmart for years and have never had a battery fail so quickly or been treated this poorly by employees.

Walmart Auto Care was reasonably priced for tires, the whole staff was amazing and thanks to Bill for his time and suggestions. Highly recommend for purchasing good quality tires...

If you only want something simple like a oil change its not so simple they always give a up to a two-hour wait and you cant make an appointment so if you dont have a ride or another vehicle then you are in quite a predicament at Walmart Im not too fond of this place at all

Service was great had 2 tires put on in less then an hour for a decent price

Terrible customer service. Two potential customers have already walked out waiting for assistance. I feel like I’m at a doctors office waiting for someone to get to me. This is the third and last bad experience I will have at this Elkton Walmart auto center.

In and out for windshield wipers.. Very helpful. Quick service.. 10 min. total..

Ive always received great service at Wal-Mart Auto Care. And such great prices, I cant buy the parts and do it myself for that price.

Excellent customer service. Recomended!

Mechanics so slow/never enough for expectants and only Bill works for perfection.

My first time at the auto part of Wal-Mart, had a good experience.

Got my battery changed. Good service and price.

They need help and smile to customers help them . I had to lift a battery in the cart and out by myself .

Great people, good service and prices.

Very nice workers.

I got the old lady lubed up here one afternoon and shes been nothing but fun since!

The wait was horrible! I had to wait four hours on a Tuesday afternoon for an oil change.

Took my car for an oil change they told me they couldnt do it because the car was so new which I found to be extremely funny because the new castle store done it before .

They have a bad service at allDon’t go to this store

The most helpful people ever!!!

Great service!

Very slow service. Went for oil change 3 hrs later not done. Took keys and left. Tried again when needed oil change and same happened.