ORDERED 6 PANEL WOOD DOOR IN LATE MAY 2021. TWO MONTHS LATER THE DOOR FINALLY ARRIVED. INSTALLER ARRIVED AT MY HOUSE. HOWEVER, THE DOOR DID NOT FIT THE DOOR OPENING. SO THE DOOR WAS REORDERED. NOW THAT ITS LATE OCTOBER MY REORDERED DOOR FINALLY CAME IN AND THE INSTALLER PUT A GOUGE IN THE CASEMENT FROM NAILING IT UP AT THE WRONG ANGLE. I AM STILL WAITING ON ERICA THE STORE MANAGER AT ELLISVILLE MISSOURI HOME DEPOT TO CALL ME ABOUT THIS MATTER. SHE SEEMS TO BE TOO BUSY TO TALK TO ME BECAUSE SHE IS CONSTANTLY IN A MEETING ALL DAY EVERY DAY. FROM WHAT THE ASSOCIATES AT THIS ESTABLISHMENT TELL ME! (BUYER BEWARE)CUSTOMER SERVICE AFTER THE SALE. 👎👎

Good place to buy anything you need. Very quiet place. I highly recommend it.

Jack is awesome! Everyone at this location is so friendly and helpful. I rarely give five stars to hardware stores, but

Great place for so many things. Very organized. Very helpful employees.

Best Home Depot in St. Louis! Outstanding staff. Friendly and knowledgeable. They go the extra mile for their customers!

This is my go to Home Depot. Its farther away than sunset hills but way nicer and clean. Always have what I want in stock.

This is one of the better home depots out there, and I say that because they have a really nice selection. A lot of my project have stared here.

Quick service and most importantly they had what I needed in stock. This has always been a generally good home depot location

They always have what you need, and plenty more of what you don’t!

Prices seemed about the same scale as other major hardware stores with some sales and clearance. Workers were interested and willing to be helpful

Mckenzie at the customer service did a great job walking me through an appliance issue. Even looked up the manual for me when I didnt bring it. THank you!

Shopping here is great. As a consumer, this place has many options to get what I need.However, as an old employee, I would never recommend working here. This Home Depot offers competitive pay, but raises are difficult to get and for someone who had worked here for many years, it was insulting that new hires consistently made more than I did. Upper management continuously made it harder to enjoy working here by limiting the freedoms that employees were given. The ASDS, Jen, single handedly was the reason I hated working here. From atrocious scheduling to empty promises, I had never seen how someone so bad at their job could still be employed.I love Home Depot. I will continue to shop here at Home Depot simply because Home Depot is exponentially better than either Menards or Lowes. That being said, I will never recommend anyone to work at this store.

Andrew in appliances was so helpful. He didn’t stop working on my problem until resolved way to go andrew

Ellusvile HD has good staff and stuff.

Fully stocked, well lit, proper isles, friendly helpful staff.

Waited about 15 min for curbside pick up. I finally gave up and went inside. I was the only one waiting for curbside. Inside at the customer service desk at least 2 employees were just standing around taking. The cashier was pleasant, but no apology for the wait or inconvenience. Wont be doing that again. (The order was a small one item purchase)

My go to place for all my home repairs, remodel, and replacements.

Really disappointed in the Ellisville Home Depot. I know it is difficult to enforce the St Louis County Mask Mandate, but as I was checking out I noticed a customer entering the store and stopped to read your sign stating that all customers are required to wear a mask and then stopped to pick one up. At this point he turned to your clerk and asked if he needed to wear a mask and was told no. If you are not going to adhere to the mask mandate take the sign down.

Very helpful personal. Makes your visit easy.

Good store have most things you need easy to find what you need .good layout of store .

Was a very terrible experience. I went in and got my products checked out and forgot something so I left the cart w cashier. Went and moved the truck to make loading easier. Went in grabbed my things and loaded up. As I was returning my cart I saw a door on sale. So i proceeded to purchase this door. Rang up wrong. So we fixed the problem meanwhile I noticed employees entering The door as I left.. as I grabbed a flag for my door. This cashier the old man came outside next he started looking in my truck. Then the bed then my license plate. As i asked if I could help him he very rudely demand recept for personal items in my truck. Said he is doing his job. Acusuing me of stealing from them told me the things in my truck were not on the recept and i was stealing. Made me feel like going back and spending more hard earned money with. Home depot.. was very imbaressing degrading and down right wrong.. I wouldnt recommend them personally

Great customer service and helpful lumber associates.

Todays shopping at HomeDepot involved the Electrical Department. Everyone was Very Professional. The lingo a Real Electrician would use can be very confusing however at HomeDepot they make it very simple.

This has to be one of the worst home depots that I have shopped in in a long time you cant find anybody to help you people look at you and pass right by without even asking if you need any help so I complained to the management and theyre even worse in my opinion this store they should go in and fire everybody and start all over. I talked to three different managers about the product that was last years product it said it was on sale but there was really no price on it and got three different prices from all three managers and then when I went back and complained about the three different prices they just told me to call corporate that is that sound like what a manager should do it doesnt to me basically they were blowing me off.

Great place to shop, also they have some nice 8 x 10 rugs as well.

Its home depot, pick up building supplies, assorted goods, and workers if need be. Ive even been known to do some work for folks to make ends meet. 😁

Ive always found this a superior HD and appreciated the correct staffing levels at the obvious times. Cant say the same for the one closer to 270, like an alternate universe

Easy as always! Great customer service and friendly

What great customer service. Went in with two small boys and got 2 workshop kits for each boy. They must have had extras. Sure did make the boys day. Thank you.

Everyone was very helpful! Found everything I needed and then some!

Great store. Im a contractor so Im always in a home depot somewhere but this location is one of the better ones. Very friendly and helpful staff.

Seriously Loves This Place For Archie’s Get Around People To Walk Around During The Cold Weather, 8 Of The Best Crews There Sure Loved Seeing Archie!!

Its a home Depot. Nothing fancy, just hardware.

Had what I needed. Clean and neat. The store seemed to be kept very warm.

Found what i needed. Clerks were friendly and helped me find what I was looking for.

Home Depot is always staffed so someone can help U find what U need. I buy all my Toilettes there bcuz I can get them in Bulk.

Workers dont always know where their products are located.

Initially i would have said great service. went to purchase a patio set. the system said there was one in the store. after 3 or 4 of us walked all over the store without any luck, the manager said there was another on a shipment in the next day. if we paid in advance we could get it and they would hold until Monday since we were going out of town. we would get an email notifying the shipment was received well Monday comes and no email. we get a call that it is here and when can we puck it up. i go and pick it up and it is already assembled which usually would not be a problem except making it a challenge to load in the truck without scratching the paint since it isnt in a box. get home and find the he bolt caps were not installed. go back to the store and ask about the caps and told the assemblers just pitch them in the trash. talk with someone who represents as a supervisor and said its a floor model. which shouldnt have been the case since it wasnt in the store on Wednesday and if it was assembled it would have been easy to find. he said it would be best to contact Hampton Bay. they sell an incomplete product and tell me to take care of it myself. the finish doesnt deserve any credit

Very helpful employees!

Helpful and knowledgeable staff, good observation of pandemic protocol, efficient checkout.

We went to the kids craft event today with our grand kids. We had a great time! The craft was well organized with good, clear instructions. The staff was super friendly and very helpful.

I was looking for a set screw that I couldnt find in any other store. The worker helped me out and with good service by helping me find one.

Went to a few different employees for help in lumber. Needed a board cut down. None of them helped.

Great selection in the garden department.

Had inventory on planned purchase I made. Used self checkout easy and quick

Employees have minimal knowledge And when you compare to that other store Home depot has one or maybe 2 choices of a product and the other guys have 3 or 4

I purchased my item online and picked it up from a locker by scanning the bar code from my phone. What a great alternative to going inside when you only need one item!

It was really honey. Great atmosphere and helpful staff

Good place. Got a transponder key cut. They programmed it and everything. Perfect the first time.

Associate in door department was very helpful.

Great store. Helpful personell in electrical department.

The best prices and service

Great service. Friendly staff

Wendy and Dennis went out of there way to help us resolve a problem with a GE washer and surpassed our expectations on how much time they spent to make sure we were satisfiedwith the resolution. You are very fortunate to have employees like them

Had zero turn mowers sale priced out front. I came back days later and they’re still there with the same prices. Went to buy one, rent their truck to get it home, etc....the sale price was wrong. Too low. Wouldn’t honor the price and the manager, Mike, simply said “I’m not losing that much“ and walked away. Gone. No conversation, apology, no offered discount if I still bought one, nothing. After all the time spent considering the purchase, researching the machine, and physically going to buy it, all I get is a “take a hike” attitude. It was 100% their mistake and I’m treated poorly over it? Unbelievable.

Have really good service back in the carpet area

Had to go in there real quick to buy something theyre always very helpful as she was waiting on somebody but when she was through she took me right to what I needed and I got out quick everybody wore masks and price was right like usual I was I Like Home Depot

I really like Ace. I would much rather shop there than at the big warehouse stores. And the staff knows what they’re doing.

This is one of the better home improvement stores. They offer better quality products and have more variety. More people to help find those hard to find pieces.

Typical Big Box Store asked employee where somethings at send you the other end of the store ask different employee on that side of the store send you back to the other side nobody knows nothing everybodys got their head up their bum

They had what I needed!

Always prefer home depot to lowes

Very lazy employees and very unwilling to help their customers finish their jobs.... especially on the pro service discount side

A nice place to get tools and supplies

Very friendly staff with very good services!

Had gone today, Samer the young gentlemen outside was awesome! He had helped me load items into my car.

One stop need. Extremely helpful staff. Awesome prices and products. Home depot has great prices. I compared them to Lowes on prices and they beat them on everything I was comparing them too. I love home depot lol. Im like a kid in a candy shop!

Excellent customer service! Starting with the greeter, the two gentlemen helping me get my idem, the cashier, and the young man helping me load it up. Thank you!

All of my necessary home improvement and remodeling shopping is done at this Home Depot store. I even receive a military veteran discount on store purchases. The Home Depot staff demonstrates excellent teamwork and courtesy addressing any concerns I might have. Five star customer service! Thank you!

I am working on my basement walls doing ship lap and I couldn’t be more happy with my experience with the lumber expert Rick Martin. He guided me to the best materials that worked for my project and went out of his way to help. Will definitely be coming back for future projects!-Kevin

The store clerk was rude and would not help me because I have Empaziema and cant breathe in a mask and refused to help me. Im disabled and cant breathe well.

My first time using the locker pick-up and one employee went over and above her duty in assisting me. Made my life so much easier and next time I will be able to do it on my own.

Today I thought I forgot my wallet after I had put a holiday plant in my car. It was kinda bulky and I wanted to ask if I could just run home with the plant and get my wallet. As I went back to the car to look one more time I was excited to find my wallet! When I went in to pay the manger said the plant was on him since I was so honest. He said that many people just steal the garden items and he was thankful I was so honest I just wanted to thank Home Depot for keeping the spirit of Christmas alive and well. P.S. I paid it forward and paid for the person behind me. One kind act generates another. Hope it keeps going. Thank you so much!!!

Smaller than hope most Home Depot stores. Nice parking lot and clean store

Always helpful, always trying to sell credit card sign ups

I would post 1 star as the folks in gardening didnt offer to help me with the considerable amount of soil I was trying to haul to the register. Im rating 4 stars though for the associate Austin who was an all star and helped me figure out how much soil I would need for the raised garden beds I was getting, ran back and grabbed more soil when we realized I had miscalculated, grabbed some covers for my car bed so the wet bags wouldnt dirty my car, and helped me load everything up. Huge thanks to Austin for his chipper attitude and assistance with everything 😁

Friendly and helpful for a large box store. This was early in the day.

We have always had excellent service with friendly, knowledgeable help at the Ellisville Home Depot. Even after we moved from that area to another, we still make the longer drive because the employees at this store really shine. I wanted to write a note to the store manager to especially recommend a young man named Austin, who went out of his way to help us. In this day of terrible customer service, where the most you can hope for is mediocrity, the Ellisville HD employees are exceptional. I hope they see this and know that their friendly, helpful service is very much appreciated.

This location seems to have a better plant selection than the other one on Manchester.

Sold a dishwasher said it would be delivered. Keep pushing the deliver date back. So basically have paid $650 for something that has yet to be delivered as promised. POOR CUSTOMER SERVICE

Clean, good covid procedures, had want I was looking for at a fair price.

This is very close to my home and staff is friendly.

Clean, friendly, good selections

Good and clean store and got what I went there for...

Quick in and out, use the website to find the aisle, and got what I needed.

The people at Home Depot are always so helpful. They smile at you and make you feel comfortable asking questions. Another thing I like is that they make sure you know all of the options. They dont just try the hard sell. The employees are knowledgeable about the products they sell. If they dont know the answer they bend over backwards to find the answer. Very accommodating.

Great options...

Got directed down large isles to get a surge protector in the electrical department. Under the sign that said surge protectors there were no surge protectors, just extension cords. Checkout person was very helpful and professional.

Super nice and helpful

Its my neighborhood store and I can always find what I need here. Got some grass seed to put down before the snow came. Everyone is always helpful.

Drove from Troy,Mo to get a Dewalt 20v sander. When I got there Tim in hardware was awesome. He was more then helpful suggesting sanding disc and accessories. Ended up buying a 20v jigsaw also. Thank you Tim for the wonderful shopping.

Fast and friendly I always go there

Good knowledgeable employees, especially Jeffrey in paint dept

LOVE THE DEPOT!

Haha lets start with what a joke!!!! The people at the store were helpful. But let me warn you the company that delivers for them is a complete joke! They were scheduled to drop off a washer and dryer for me. They said they would call me an hour before delivery (that did not happen) so they called me and told me that they are at my house so I leave work which is about 5 min away. Got home and they were not there! Called them and they left me on hold for 20 min and then hung up! So I called back and waited on and off hold for another 20 min to be told sorry it will be 5 days before we can be back out!!!! I just moved in and do not have a washer or dryer or else it would not be a big deal. I have called the delivery company and then called home depot to just be told by both sorry but we cant help you... So long story short do yourself a favor and dont waste your time buying appliances here... Now either I take more time off of work to deal with this next week and hopefully they will be there or I buy somewhere else like I should have before!

Very good personal help I had lots of questions and they all were answered and I was directed to a better deal than the one I found for myself.

John in tool repair was really helpful. I took in my lawn mower and he came in during his lunch break to do a quick fix on it free of charge!

The staff was super helpful and informative. I knew nothing about the products I was buying and the staff explained the uses of an impact drill and how to add gas to a chainsaw properly since my life was impacted by hurricane Irma. Thank you John in the chainsaw Dept. And I didnt notice the name of the tool employee, but Thank you as well.

Helpful staff

We like this location. They are always very helpful. The associates are very knowledgeable and patient. I can usually get in and out pretty quickly.