Neci was incredibly helpful! He literally couldnt have been more excited to help me find all the stuff I needed for my oil change, fuel filter change and transmission filter change! He found all of it fast too. Best customer service Ive seen in a long time and I work in customer service π€£
I called ahead to make sure they had the part,When I arrived the part was on the counter waiting for me..
The customer service at this store is amazing! All the employees are friendly, kind, and courteous. A special shout out to Mike who went above and beyond for me today! Thank you for all your expert help and assistance!
Called in and asked for a standard 64.5mm Toyota tool for the cartridge filter to change my oil and they acted as if they had no clue what I was talking about both of them. How do I apply for a job? I called the Manchester location and they knew exactly what I needed and had it at the counter for me. This is bad service hire new workers. My number is available if you ask, my names Matt. I need a job and these people areny up to par with AutoZone standards.
Great customer service
Wouldnt give me $10 store credit for my core because they lost the cards to put the credit on. Refused to let me buy something using the credit.
Busy, ok customer service, go to place for waste oil.
Auto Zone is one of my favorite places there always friendly and happy to help me with all my automotive needs. Alan Gates
Very helpful, they are always my go to!
I needed new sparkplugs for my Jeep. Gentleman at front desk was very helpful showed me every option the carried and was quick to find plugs. They also are doing their best to keep customers safe and that is very much appreciated.
Great people with a wealth of knowledge. Always helpful and not just trying to get a buck or of you.
Didnt have what I was looking for but the employees were great.
Its a parts house
Mr. Kossuth went above and beyond to help me make the correct purchase. Very polite. Job well done! Thanks
I came by to get new wiper blades. Roy helped me out...... Got the wipers I wanted.....Roy was so helpful and informative, he put them on for me too....... Then to top it off.... I had a light out in my car..... He fixed that too..... I will be back to this AutoZone again! Thanks again Roy.
Found Rain X treatment for my windshield
Needed to get a new headlight. Roy took the time to take out my battery and replaced it himself. Roy gave such good customer service, I will always go back to that AutoZone for anything I need.Thank you again very much Roy!!!!!
Very nice place to shop for auto related items. You will every thing under one roof. Prices are very competitive. Staff were very friendly. Best part is that staff will be available for minor fitment such as light, filters etc. FREE of cost. You have to pay only item cost, labour charges are almost nil. I am recommending this awesome chains of Autozone.
Great folks with the right parts for the right prices
Not a fan. Always a less than stellar experience, but itβs the closest option. This visit my rep was not computer savvy and struggled to understand what I needed, another rep was complaining about having to clean up something in the back that splashed on her and now she needs to go home and shower (possibly bathroom issue based on the behind-the-counter discussion), and a fellow shopper was unable to get any help during the rant. Ugh
Abu and Ashley, you guys are amazingly helpful even after arriving couple of minutes late to the store last night due to an emergency and glad that you guys opened the door for us and being patient for the next 20min or so even after your shift. you are the best!thanks again!(guess what, I do remember your names) ;)
Great customer service!
Helpful crew; ready to answer questions or help to find what you need... (Most times as you walk in the door.) Prices are competitive and quality is great. They will test batteries and some parts on the spot. If you do need a battery, they will pop it in for you free of charge.
Employees very helpful!
Terrible was in the store shopping. Left my wife and son in the car and one of the employees come out tapped on the window and told them that there are better places to people watch. Rude....
Justin was very helpful by replacing my front headlight on a Friday night in zero degree weather. Very quick and friendly service. Highly recommend this store.
This location has very knowledgeable Associates working there. They are very helpful and answered all of my questions, quite professionally. Im very pleased with their pricing as well. I was working with Ronald.
The service was by far some of the best I have experienced at a car part place. My battery went dead over the weekend and I was stuck with 2 small kids and no car. They helped me replace the battery all while I stayed in the car with my girls and with a smile on their face. HIGHLY recommend!!!
Always helpful. They usually have whatever parts I need. Even if they dont they are super friendly and are willing to give suggestions. They are very knowledgeable and professional.
Really nice place. Everybody there was super friendly and smart. 10/10 would go again anytime I need parts.
I just wanted to say. That I could not be happier with this store. They went out of there way for me with help and hospitality. The people inside helped was very professional. I wish I could give them all a raise.
Friendly and personal staff.
Went to get an alternator for my jeep and wanted to use our account but the manager on duty was very rude and didnt want to help us until I told the associate that I could get the part for much cheaper online. The manager then all the sudden wanted to help us and was wanting to try and get my account info. I know I can get parts cheaper online but I also like to support brick and morter stores. Wont be returning to this autozone for awhile. OReilly autoparts gives much better service.
Excellent service, they gave me a good price and helped me install the parts that I needed. The technician that helped me out was Brian, just a quality guy. Its hard to find a trusted auto parts place, give these guys a shot!
Coming from Clarkson road it is difficult to get to the store. You need to do a U turn from Manchester road.When I got there today a senior citizen was already complaining about the service. When it was my turn, the guy cant help me because he claimed his engine light checker is not working. He told me to go OReillys instead. :-(. Oh well.
Great auto parts store, the store manger jason and sales manger nezzi are awesome, helpes me out in a bad situation. Thanks you guys need a raise!
Theyve got it all, but most of it is Chinese. Hope that changes.
Best AutoZone in St. Louis, a man named Nezi (sp) helped me today, wow, he was so nice. I do a lot of my own vehicle repairs and upgrades. Every time I go to this location and Nezi is working, he goes out of his way to help me. He even shows interest in the projects Im working on and has told me if I need help, he would give me advice or even lend a hand. Simply amazing!
I was out of town and the battery went out on my 2012 Explorer. Firestone offered to replace it with a 3 year warranty, total price 131.My son wanted to take care of it, so he went to Auto Zone. Same battery, same warranty, no installation. Price, $144.Sorry but thats just a RIP OFF.I didnt even tell my son.... He was just trying to do me a favor.
Katie was great found out my battery was under warranty and she helped me replace it. Thanks Katie I highly recommend this AutoZone!
Ate dinner there tonight had the sirloin with the baked potato which was fantastic Plus for the appetizers we had the potato skins are out of this world every time we go there we have the best service this is a high-class place we enjoyed every time we go the staff manager and all the employees very nice
Went in to get a headlight replacement and got great service from Abu. Keep up the good work!
Good place to shop for auto maintenance products like oil, filters, wipers, wash and wax materials, etc. Huge selection of products in store and on line...I use em both! Prices are reasonable and frequently have sales on seasonal products. I recycle oil and other fluids using their drop off containers in the back of the store. Very convenient. The sales people are usually helpful and knowledgeable. They have available info on common repairs for the diy people and can print out directions and lend out special tools. They will diagnose check engine codes too and suggest possible cures. Great job!
Very friendly staff and service.
No hassle returns, great warranty options. Well organized. Free code reads and battery checks available.
I appreciate the Sunday night team taking care of replacing my battery, and fixing the mistake of another location from a couple years ago - also happy they are open much later than most stores on a Sunday.
Stopped in here for some Gumout and saw the giant sign hanging outside the store window advertising buy one get one free on Chevron Techron. I grabbed two bottles off the shelf and brought them to the counter. I asked the clerk if they were the ones on sale. He said that the sale had already ended and they were no longer buy one get free. There was no date of expiration on the sign. I asked if he would honor the price since the sign is clearly advertising buy one get free. He completely refused, stating that the computer would not let him do that. This goes against basic ethical business practices. I cant think of a single other store that will not honor a price or deal that they are advertising. I should have learned my lesson when this location ordered the wrong intake manifold gasket for my Mazda a few years ago. I ended up going to NAPA down the street for the correct part. Theres many other auto part choices in this area (Advance, OReilly, and NAPA) that I will use going forward. Mixing up a part is one thing but blatant false advertising is inexcusable.
I use to like coming here but they dont seem as helpful and friendly as they use to be.Something that isnt their fault is...its not as easy to get into the lot unless you are driving West bound. If your in the East bound lane then you will have to turn around somewhere and come back most of the time just due to the traffic.
The Counter Guy Knew his stuff!
Five star customer service! Thank you!
The worker who waited on me was extremely knowledgeable, professional and made my experience very easy. I would go back to this location if I ever have any more car trouble.
Friendliness of staff has its ups and downs. Sometimes I walk in there and I feel like Im an inconvenience more than anything. Store is labeled well which makes it easy to shop.
The gentleman helping me was very helpful and I left there with all the info I needed for the work I was going to have to do.
The staff here are very honest and friendly. And they usually have some great deals going here too.
Great place and great people. Usually they will replace the parts purchased there.
It was awesome they got me a new battery really quick and they explained it to me how to put it on and it was amazing service
Good prices on auto parts and they support my memphis tigers means a loyal customer.
Staff is very knowledgeable and helpful. If parts arent available they can get them quickly.
Being a shade tree mechanic I have purchased hundreds of parts here over the years. These guys do a great job.
Good service and very help
Good for in store purchases, selection, and helpful staff. Very expensive for some otherwise cheap parts you can find online.
Awesome place even changed battery for us!
Stopped by today with an engine cylinder skipping issue with my ford Expedition. Brian in commercial sales was incredibly helpful, and spent considerable time with me disgnosing the issue. It ended up being a vacum horse issue, and a simple fix. Thanks Brian!-JC
Staff is very knowledgeable and gets me the right part everytime. Cant go wrong with their prices when compared to OReilley auto parts.
Auto parts stores are a dime a dozen. The employees are what make the difference.
Always willing to help and get you running again
Helpful staff, good prices.
Excellent services installing a new battery. Thank you.
Stopped in for fix a flat. Found the staff to be courteous and helpful for the little help I needed but still counts for something βΊ
Everything one needs to keep the ole car going.
Replaced a battery for me in the parking lot, great service
Always helpful, professional and smile!
In and out fast plenty of help
Great people that work there
Very helpful installed my battery and wiper blades Free
Sales manager is awesome very knowledgeable in auto parts and care
Very helpful service. Very knowledgeable staff.
I came in to get a bulb for my brake light and I was a little frustrated because I had just gotten pulled over for it and I couldnt find my card...anyway the gentleman that helped me was awesome...he told me to take my time and he was very patient. I managed to scrape up a few dollars but didnt have enough and he was kind enough to help me out with that. And even after helping me with my money issues he still help me put in my bulb! Even though the store is not close to my house I would probably come here from now on.Thank you!
AWESOME PLACE! AWESOME PRICES! AWESOME PEOPLE!
Great auto store. Nice staff.
Some of the people that work here are not very knowledgeable about their job and others are rude and treat you like youre dumb
People at the counter dont seem to know what theyre doing.
Fast and easy! Highly recommend
Good service and employees. Tough to get out of though.
Good service friendly helpfull staff
Very helpful and friendly.
Staff was very helpful and friendly
Very helpfull.
Came in but windshield wiper didnt get asked if they wanted me to have them install
Great parts good service
Ronald was very helpful.
Always helpful. Usually can help diagnose a problem.
Excellent service! Thank you, George.
Attentive sales people.
Slow and understaffed, I went to a different store
Amazing staff, always helpful
Good service here
Staff always helpful
Best place for for parts
Staff was extremely helpful