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Friend & Friend - Ellsworth
227 State St, Ellsworth, ME 04605, United States
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Friend & Friend - Ellsworth
Comments
Ru
Review №1

Very nice staff. Great service. Will go back again when we want another toy. Didnt try to oversell, no stuck up attitudes. Great people to deal with.

Je
Review №2

Couldnt be happier. Great customer service. Very knowledgeable with different models. I highly recommend Friend and Friend.

Da
Review №3

I love this place. They are good to work with and reasonable. I’ve bought 4 or 5 machines from them.

Tr
Review №4

Customer satisfaction at its finest! Extremly welcoming staff and very pleasant stress free buying experience. I had the pleasure of working with Troy and he had just the side by side I wanted at the most competitive price around. I highly recommend you purchase your next ride with them. A+++ Thank you FRIENDS!!

Er
Review №5

Good parts department. Handled my phone order, texted me when the parts arrived. No surprises.

Ar
Review №6

Got my fourwheeler back, after leaving it to be serviced. It was scratched up so bad.

Ne
Review №7

GREAT job done by all employees from the time we went through the door. You had what fit our wants. My husband is over the top as he was able to in and out of 4x4. Thank you all from the front door to back.

To
Review №8

Very happy with the vehicle i purchased 2 years ago now, sales was easy to work with. had some communication issues with the service department. but talked with a Manager and these concerns should be better in the future.

Na
Review №9

I recently purchased a KLX300 from these guys, and their customer service skills were exceptional! I would definitely recommend this place to anyone looking to purchase their summer toys:).

wa
Review №10

Outstanding customer service! I was traveling through Bar Harbor on a cross country motorcycle trip when I developed a leak in my back tire. The staff in the service department at Friend & Friend were completely booked up for a month out but were kind enough to squeeze me in given that I needed to get back on the road. They went out of their way to accommodate me and did an excellent job of repairing the rear tire and even lubed my chain without me asking them. I would highly recommend them and if I lived here, they would be my first choice for a new bike.

je
Review №11

Even though I didnt buy my RZR with them, they have been there for anything & everything Ive ever needed!

Ex
Review №12

Good guys at helping get the toys you want

Da
Review №13

Its hard to praise a business that youre still under contract with. I bought 2 new yamaha atvs about 1 year ago at this dealership. The only real complaint i have, is a lack of stock. You hear alot of i can get that for you. Im happy with the service department. They are very prompt, polite, efficient. All the employees are very good to deal with, Ill continue to shop here.

Sh
Review №14

Fair transaction and great folks to deal with. Like most dealerships, theres haggling involved and lemme get mgr, once you say [lets do this], they bend over backwards to you. Cant speak to service after the sale yet...

ca
Review №15

They were great they helped get a part which no one in Ellsworth had n were very pleasant.

Mi
Review №16

Its where the toys are. Just wish they train their mechanics on indians

Ra
Review №17

Helpful and friendly staff.

so
Review №18

Kelly and the guys got me into a new side by side very happy with it want to say if u want a good deal go see tham never been this happy ty all at friend and friend

Co
Review №19

We are loving our Ranger! So glad we got it with the heat option!!

Be
Review №20

Clean and inviting showroom, plenty of units to choose from, great staff.

Do
Review №21

Great customer service and awesome purchasing experience. Looking forward to having future service done here. TJ was a great salesman.

Ch
Review №22

Very helpful staff

Ro
Review №23

Great help from the parts department . Ian was a great help finding me what I needed. Thanks again Rob.

Ma
Review №24

I really like Friend and Friend. They have very friendly and helpful staff. Prices can be a bit on the high side as far as vehicles go; however, I have received some pretty good deals on parts. Definitely a worthwhile place if youre in the market for a bike or ATV

Ga
Review №25

Service was fast and friendly

Jo
Review №26

Purchased a Honda Quad summer of 2018. The process was flawless. Staff is excellent from top to bottom. Service dept is great also. Highly recommend. Great job Friend and Friend.

De
Review №27

Great people very helpful

Li
Review №28

When when down after we got a call see the side by side and they work with us and got it for use

Sh
Review №29

Great store! We bought our side by side here! We love it. The staff was very helpful in helping us pick it out

Jo
Review №30

2013 Grizzly 700 purchased here! All the guys took great care of me; I got exactly what I came for, and then some... Took advantage of Yamaha Y.E.S., great deal - recommend. PIT PASS also recommended. I feel confident in my purchase, and want to thank salesperson Jason. Stop in and ask some questions. Interest rates are crazy low and now is the time. Service with a smile! Thanks again Jason, Coop, Joe, Buddy, Terry, Alex and Ben!!

Br
Review №31

I was stuck in a jam of I need this fixed now so I can go ice fishing tomorrow. They took my atv in and I picked it up 4 hrs later. Treated me very well with the price too.

Ar
Review №32

I couldn’t be more impressed with this place! We met Ken a salesman who was nice enough to tell us we could save money by buying a side by side in our own state. Couldn’t ask for someone more friendly and honest! Then he gave us amazing tips on the area, where to get the best food and places to go! I only wish we could buy our next purchase through this business! Please go here! They go above and beyond!!

Lo
Review №33

Helpful staff, reasonable prices

Ke
Review №34

Great place to shop for ATVs and cycles

Ca
Review №35

These guys were super friendly and helpful. Took 2 bikes in for emergency repairs this morning which allowed us to get home safely today. Prices were very good as well!

Di
Review №36

Been getting ATVs there for years, can NOT find a better place!I remember Cooper way back when he was a Jeep guy and I was ALWAYS putting it back together for him at Dow Motors!!GREAT GUY, STOP IN AND CHECK THEM OUT,!

Et
Review №37

This is a great place, any time I have been in here, they have been very helpful and friendly.

Ba
Review №38

I’ve been customer my entire life. Started off in 84’ with a Honda 90 recently purchased my second RZR4 from them with 100% satisfaction ! Heading there today for some accessories 🤘

Br
Review №39

“I have just purchased a 2015 Yamaha FJ09 and brought it in for an unusual noise. In just a few minutes, Lou and his service team resolved the issue. Many thanks!”

jo
Review №40

TJ is awesome! What an asset for friend and friend to have! I couldnt have gotten a better deal anywhere.

st
Review №41

The people are great helpful we love our new side-by-side

sh
Review №42

We had the most amazing experience buying our new 2019 Razor900S

xj
Review №43

Lots of bikes friendly staff were able to answer almost all of my questions and were very willing to help I havent made my purchase yet I do believe Ill be purchasing a four wheeler from Friend and Friend its a local place and it looks like a good place to have service done

Ju
Review №44

A lot of fun adult toys.

Ho
Review №45

The candy store of off road vehicles. The staff is helpful and not pushy. Knowledgeable service department.

Ro
Review №46

Hope they will parts i need

Ke
Review №47

Great service and prices.

La
Review №48

Excellent! I purchased a 2015 Polaris 900 Ranger eps with cab,heater,and windshield wiper and plow. I plowed my driveway with ease. It is very comfortable and quiet. The etire crew was very easy to do business with. If you are looking to buy a toy,go to the boys with the toys. You wont be disappointed.

Da
Review №49

Great service found a machine on Facebook led me to an on line credit application got pre-approval and went down made the sale

D.
Review №50

Showed up at 7 am after a 700mile trip from Canada. Needed and oil change, was served immediately and on my way by 9am. Thanks guys.

ti
Review №51

I have bought several bikes from F & F over the years. The staff are always courteous, friendly, and knowledgeable, and they always do a fair deal.

Wa
Review №52

I have enjoyed the time I was.there and learned a lot.

Er
Review №53

Have my Yamaha scooter serviced and they do it in 2 hours. $85 per hour is very fair. Big service department. They are busy, so schedule early.

Je
Review №54

Friendly service!!

Re
Review №55

Great friendly people easy no hassle purchase.

Br
Review №56

Pit pass is worth the money if you like to plan your budget!

Ni
Review №57

Purchased a kawasaki klx 250 from them back in 06 never had any issues! Great service!

Sa
Review №58

Bought new ATV tires from them and had installed - best price and friendly service

Ge
Review №59

Very nice staff got two tires on my bike they work great they were quick to get it done so soon thank you so much and at a great price

Ga
Review №60

The service was fantastic!!!!! Everyone is knowledgeable, polite and quick to help! Great experience!

Ja
Review №61

When I pay top service rates, I expect quality mechanics, diagnostics, and customer service. I received none these. Wait time on repairs was over 3 weeks. I heard nothing after 2 weeks, when I contacted them they told me the mechanic had gotten ill....you pay high rates for inexperienced mechanics, without enough quality assurance/control.

Do
Review №62

Awesome parts department customer service!!

ca
Review №63

Very good.

Me
Review №64

Excellent customer service!! no pressure salesmen

ky
Review №65

Nice people no pressure sales

Jo
Review №66

Very well good customer service

ha
Review №67

Good staff helpful and pleasant

Ke
Review №68

Great customer service

Je
Review №69

Thanks for the help finding a tire for my old moped

Wi
Review №70

Best dealership in maine

Ti
Review №71

Booo

Mi
Review №72

Great place and service

Br
Review №73

Alway friendly and helpful

Ed
Review №74

Always interesting !!!

Jo
Review №75

Great people

mi
Review №76

Great service

na
Review №77

Fantastic people and service

Mi
Review №78

Somewhat pricey, but a huge selection of recreational vehicles.

Jo
Review №79

I got my sleds here

Ju
Review №80

Cool toys

ch
Review №81

Great Service

Fr
Review №82

Kind employees!

AJ
Review №83

Just recently purchased a new motorcycle from these folks; very happy with the experience. Sales staff is friendly and attentive without being too aggressive, as is the rest of their team. They all assisted fluidly with the purchase of the bike AND accompanying gear. Service guys were very helpful as well, and took the time to go over the bike with me before we left. Will be going back sometime in the near future for another bike. 😁🤙

Information
53 Photos
83 Comments
4.4 Rating
  • Address:227 State St, Ellsworth, ME 04605, United States
  • Site:http://friendandfriendellsworth.com/
  • Phone:+1 207-667-4688
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
  • Honda dealer
  • Kawasaki motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Snowmobile dealer
  • Suzuki dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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