Kevin S was incredibly helpful, he fixed our issues, answered our questions, and got us setup with a cheaper bill. Above and beyond.
An employee couldnt tell how to delete a subscription. Y have ppl in the store that dosent know hiw to use the devices they sell.
Jared was very helpful!! I didnt like the new live buds and it was an easy swap to the earbud originals. He also got me into a nice new note 2. Im a happy customer
Jeremy was very helpful and knowledgeable and had good advice for a new phone
I’m putting this out there because people need to know just how much of a scam artist US Cellular is. So my friend started US Cellular with the $40 plan and that was fine until she decided she was gonna use her phones hot spot to run her tv. So they proceeded to tell her when she called that she was gonna have to up grade to the $55 unlimited plan but here’s the twist, she had to pay he regular plan amount of $40 just to be able to upgrade and pay another pretty much $60 again for the unlimited plan. Now here’s the thing if unlimited was really unlimited I wouldn’t be wasting my time leaving this review so long story short unlimited is not unlimited they never gave her the 2 gigs of data for the first $40 she payed and then after she paid the $55 on top of the $40 they only gave her 15 gigs of data as the “Unlimited Plan” and that was gone within couple days. I’m just saying don’t go with us cellular.
Great quick courteous service. Staff are friendly and knowledgeable and ready to help you however you need. Greeted right when I walked in and escorted out with the employee holding the door for us. Great experience even for very simple visits.
That is the slowest store ever!! No matter when you go...
Excellent customer service ! Thank you very much! Even showed me some new technology that I had no clue about for a screen protector and applied it on an older iPhone SE I had and made it feel like a brand new phone.
The sales rep patiently answered all of my stupid questions even though I had no intention of buying anything. I appreciate that.
Awful instore experience, employees here are not happy. Worst cell phone experience ever. Like dealing with cell phone company back in the 90s. Duh
Great service and friendly employee
Always friendly and helpful.
Worst customer service i have ever seen in a retail business .
They were great,
Crappy
Excellent service