This is my 3rd lease with them and every time Ive gone in with a price point in mind and walked out with the exact car that meets my needs. Jim (finance), Chris and Brent (both sales) are always very friendly and accommodating. They always know us when we walk in (even after 3 years). There service is always above and beyond, going out of their way and always answering quickly. This time around the helped us lease a new Jeep, buy out our previous Jeep and took our other trade. I will recommend these guys every time!

Just picked up my 2021Jeep Wrangler Willys edition I special-ordered from Ferrario. I worked with spectacular salesman Chris Jamison. He was great to work with. He was focused on finding the perfect car for me, rather than just making something on the lot work close enough. Excellent buying experience. If you want a no BS buying experience, go see Chris

Matt Murphy was great! We were in and out with new Jeep in 2.5 hours with no appointment! We love Ferraro and will continue to keep going there.

The service that I received from Blaine Morehouse was nothing but the best that anyone could receive. I highly recommend anyone to come see Blaine I was looking for a truck a specific white truck my 4 year old daughter has been wanting for two years and Blaine made it happen great guy to work with made sure it was everything we wanted and made the deal happen despite COVID making everything difficult these days. Big thank you for making us happy

Where do i begin....the salesman...the cars...the finance manager...the owner...well let me tell you everyone at the Ferrario dodge dealership treats you like family. They went above and beyond our expectations and found our family the truck that we wanted and instead of settling on one just because it was in front of us. From the heart felt stories of the owner and the new buildings history to the salesman who is equivalent to a 5 star restaurant I applaud and recommend to each and every person I know. 5 cars now, that’s how long we have been purchasing cars from Ferrario and each purchase better than the last. So with a heart felt experience thank you Ferrario and thank you Chris Jamison for everything you do! From the ones we have made and to many more experiences thank you!

My first time buying a car, I was very nervous about walking into a dealership and dealing with a salesperson and the experience itself. Chris Jamison made this an easy and wonderful experience. He was very kind, polite, patient, and just simply awesome. Definitely would come back to Ferrario!

Went to look at new/used trucks on 6/10/21 walked in the store there was literally no sales associates to be found.. waited a bit went over to service and had a sales rep brought out. I was told by the salesman Chris his boss was not going to waste his time giving me a free appraisal on my trade in with out having a specific vehicle i was interested in. I went to williams subaru and had a new truck that night.

Kind, considerate dealership- one that has heart. They are a dealership that you can believe in. One that you can count on to be there for you. There service department deserves 5 stars. They have honest and trustworthy mechanics. Our family car was recently there with an issue and there lady mechanic had no problem taking care of the problem. We are thankful, They saved us a great deal of money.

I was treated with so much respect, no pressure.. B Smith was an amazing sales person to work with..

Geoff roark was absolutely am amazing salesmen!!! From beginning to end he bent over backwards to make sure we saw every car we wanted to see! Not pushy at all!! Very friendly and knowledgeable about every car we looked at!! I am so pleased with my new Jeep gladiator ☺️ I love it!! I Will forever buy any future cars from ferrario!!

CHRIS WAS EXCELLENT TO DEAL WITH. THE BEST EXPERIENCE AT A DEALERSHIP EVER!! QUICK AND EASY WITH NO PRESSURE. HIGHLY RECOMMEND!!

I just recently worked with Salesman Chris Jamison to purchase my new Jeep. There was a specific vehicle I was interested in and Chris got it there by the next morning after my call. I have a crazy work schedule and Chris came in on his day off to help get me into my vehicle as soon as possible! Chris and the team worked to make the process of getting me into a vehicle as smooth as possible, finding me the best loan rate possible while staying within my budget. The whole process was about 3 hours which is insanely fast ! No hidden fees or crazy numbers, very straight up. I would recommend anyone to work with Chris, everyone was super knowledgeable and friendly as well.

Went there today and had no one give us any kind of service or even acknowledge that we were there. They seem to look the other way at the working class. Had just gotten out of work and my boyfriend was dirty from working, and the staff gave a dirty look and walked away.

Thank you to Chris Jamison for the friendly quick service of getting us in and out with a new used Jeep. Thank you for giving our son a ride in the Challenger he really enjoyed that.

Chris Jamison was great with everything, kept me updated with everything and made sure I got the best deal I could get, will definitely contact him when needing another vehicle..

One of the best experiences that I have had at a car dealer.First of all the new building is absolutely stunning when you go in,everyone is super friendly and great to work with.Thanks to Chris Jamison we now have the veichel we where looking for . He did not try to sell use anything we did not want or give us a load of b.s. He also took the time out of his day to take my 14 year old son for a spin in a new challenger rt which really put a smile on my sons face. Alot of salesmen that may read this these are the things that count. See the peoples wants not your comission. Great job Chris I will point people your way,I would rate higher if I could but its only a 5 star system.

Ive bought 4 cars from here over the years. Most of the people are good to work with, but a few can be a little off putting. They always have nice cars in the showroom, and they offer water and coffee for those waiting.

Very professional and overall just a very pleasant experience. Thanks to everyone that helped with my jeep purchase.

We have spent quite a bit of time with Jack Hampton and Bret from Ferrario and purchased a total of 4 cars. They have been diligent in getting us the best deal possible and patient as the kids asked their million questions, ran through the lot and even given them money for the vending machine from time to time. For every issue there was they have fixed them right away and even went as far as to buy back one vehicle that had more problems then any of had anticipated and put into another vehicle without any out of pocket expense on our part. We will definitely be purchasing more vehicles in the future from Ferrario..

Very nice facility. Very clean

The service was awesome. April was very helpful in my purchase of the vehicle. Very respectful kind to me. She went beyond the call of duty.

Well I just bought my first Ram truck at Ferrario, have always been a GM fan but the new Ram had turned my head. Not sure if I should jump ship or not I decided to go and try one out. All I can say is GM you have a lot of catching up to do, both style and engine performance! I want to give props to the salesman Stu Stevens who made my deal a pleasant one. He was polite and not pushy, this made the deal and decision easy to make..Thank you Stu.

Worst service department ever. Quick lane is a complete joke. Have a recurring issue with a vehicle I bought and they can’t seem to fix it. Was told by salesman to call Tina who is the director of the service department. She was rude on the phone and kept trying to cut me off without letting me finish explaining the issue. She claimed she couldn’t help me on her own and had to talk with the sales manager on what they were going to to next which seems odd that the director of the service department can’t handle issues with the service center. Never received a call back from either one of them and left a voicemail for her three weeks in a row and to this day still being ignored. I called the service department directly and asked to speak with the owner. I was told he would get back to me in a few days and guess what. Still no call. Place is terrible and will never purchase a vehicle from here again.

Rick Kelly is wonderful! Highly recommend Ferrario Chrysler-Dodge-Jeep-Ram. Rick actually listened to my wants and needs and didnt stop fighting for me til I got the truck and price I wanted. Rick Kelly is an honest, compassionate person which are rare qualities in a salesman! Thank You Rick! I will be back after my lease is up because of you!

Very helpful staff! Worked with me to get me into what I needed. Jim and Chris are great and made sure I was comfortable in the decisions I was making and walked me step by step through the process! Highly recommend and will definitely return when I’m ready to trade in.

Just wanted to give a shout out to Rick Kelly at Ferrario Dodge Chrysler Jeep Ram on the miracle mile. Thank you Rick for one of the best car buying experiences I and the wife have ever had.The Trucks running great and we’re very happy with our purchase! Thanks you again for all the help.SincerelyGary & Patty Adams

Very good service

I just recently worked with Saleman Chris Jamison to purchase my new vehicle. Chris and the team worked to make the process of getting me into a vehicle as smooth as possible, finding me the best loan rate possible while staying within my budget. I would recommend anyone to work with Chris.

Great dealership fair prices and trades. Rick Kelly was extremely helpful. I drove 2 1/2 hours to look at a truck and 20 minutes later I was signing the papers. Definately going back when the wife needs a new vehicle!

I had a great buying experience here thanks to Stu Stevens. He made the whole process super easy and got me approved for what I wanted. I would highly recommend to anyone looking for a new ride.

We had an amazing experience with Rick Kelly. He was very patient with me and helped me find just the right vehicle at the price I could afford. Definitely recommend seeing Rick. Honest and professional.

Shout out to the great salesman that pointed me in the right direction. Got me out of my 2006 Pontiac and into a 2017 Santa Fe❤️

Very rude employees, will not be coming back!

Very happy with my experience looking for and buying a new 2020 jeep gladiator overland. My salesman Geoff Roark was very knowledgeable and so very patient with me making sure to show me all the different 2020 style jeeps that they sell. Definitely will be a return customer 😊

Stew Stevens was my sales consultant during my experience at Ferrario Dodge. He was delightful with his professionalism and personable character. I ended up buying a 2016 Jeep Grand Cherokee! Great experience with him. Thank you Stew.

Great Service. Helpful people.

Knowledge and helpful

Fantastic experience buying a new truck today with Joe! He was professional, polite and honest. Absolutely upfront deal. Extremely pleased with our truck and more so with the top notch customer service we recieved. Joe was just as much of why we purchased at Ferrario, as the deal itself. Based on the deal and Joe we will be returning to purchase our next vehicle at Ferrario. Best price for the truck we chose, coupled with an excellent warranty and free oil changes. Great deal start to finish.

Great buying experience!, Chris Jamison is very professional and helpful with getting you into a vehicle, Thanks again!. I will be shopping at Ferrario Dodge, Chrysler Jeep of Elmira again in the near future.

Rick Kelly was wonderful! Very straight forward and honest and easy to work with! Would definitely recommend him as a salesman!

Thank you Chris Jamison and the rest of the Ferrario team for the great service

Joe was a great salesman,working on the sale even on his day off, not at all pushy but there for any and all questions. I wish I could say the same for the dealership problems from the start. Tried pushing an extended warranty down my throat over and over,miss marked the mileage on the vehicle, wouldnt even replace the tires on the $30000 Truck that has 30000 miles on 30000 mile tires

I came here as I needed a duplicate key made for my Jeep. They were very accommodating in making sure that I got my extra key ASAP, and they squeezed me into their busy schedule the same day in order to have the key programmed. The customer service was excellent, all the way from my inquiry with a gentleman named Tom, right through to the gentleman named Rusty that made sure I was taken care of and out of there in a timely manner. The place was clean and all of the other employees were very friendly as well. It was nice to see that I got the same respect and attention for only needing a key as someone would who was there to purchase a vehicle. I would highly recommend this hassle free and efficient dealership.

Writing this recommendation for salesman Rick Kelly. Rick helped me with the purchase of my brand new Jeep Wrangler. He was so patient, kind and helpful throughout the entire process. Thank you for all of your help, Rick!

As facilities director at Glove House I would like to thank Rick Kelly at Ferrario Chrysler Dodge Jeep Ram in Elmira Heights for his professionalism during our sales experience. It was great to work with someone who understood our needs.

Absolutely one of the best experience in buying a car! Joe was not pushy and helped in every way! I would recommend them to everyone!

Great sales staff, my 2020 Ram was our 6th vehicle from there

Everyone is always so friendly and helpful! I walked in for a trade in value of my car and walked out with the keys to something that was suitable for mine and most importantly my family’s needs WITHOUT breaking my bank! Thanks Chris J. and the rest of the Ferrario Team for making my experience one of the best!

Had a great experience. Our salesman (Joe) was patient and answered all my questions. Will definitely make all future purchases from Ferrario

I have just leased my 3rd Jeep Grand Cherokee from Ferrario Auto Group. Once again, the service and assistance was impeccable. They make the transaction simple and painless. Jim Green always does an amazing job coordinating everything and goes out of his way to ensure I get the exact vehicle I want. I highly recommend them to any one.

Poor service trying to get an oil change. Husband waited over 2 hours, and they didnt even bother to check anything else like our old dealership used to while getting the oil changed. Definitely wont be coming back here again.

Customer service isnt great, and parts department doesnt stock common items.

Joseph made the whole experience enjoyable. He didn’t try to push any vehicles on me and seemed sincere in wanting me to get a great deal and the right truck for me.

Purchased a Ford F-150 today. What a great experience! Our salesman Cameron Walborn catered to all our needs . Answered any questions we had, and made sure we were happy before taking ownership!Thank you, Mark and Kim Findley

Rusty and his crew did a fantastic job getting me back into my vehicle after I had an unexpected mechanical failure. The work was completed within the quoted time frame and that included having to order materials they did not have in stock. The quoted repair dollar amount was very reasonable and I am very pleased with the mechanic diagnosis of resolving my problem. Thank you and I would recommend this service center to all my friends.

Joe was a great sales person. Very informative and polite. Thank you.

Alex was very helpful, good service and timely service.

Experience purchasing our new Jeep was exceptional. Thank you Rick, Josh and Jim.

I had a great experience buying my new truck. They gave me an excellent price for the new one, a very fair trade in for my used truck and just made everything easy. I live in NJ so they even delivered the truck to me, and took my trade the same trip. I had some missing paperwork to get the truck registered, one call to the dealership and I had people extending themselves to help solve my problem. They got the paperwork sent to me FedEx and I got the truck registered. It doesnt get better then that and now they have a loyal customer, thanks Don

This is our second vehicle purchased from Ferrario. Great service. Everyone is very helpful. Special thanks to Joe for all your help!

Stopped in the collision shop to schedule some things, but was told I was on the wrong side of the road. Oh well, well try the other side.

Great dealer, works with you and just great people. Extremely happy with our visits here and want to extend a heartfelt thank you to them!!! We worked with Brent Smith, really liked him. Highly recommended this dealer.

The way Chris Jamison treated my daughter & his genuine concern in making sure that she was taken care of was impressive. Really enjoyed this experience with my daughter buying her first Jeep, there was no yes I mean no unnecessary pressure from any one there in this process!! Awsome experience all around. Thank you ferrario auto team Chris Jamison

We were recommended to this amazing dealership by someone in the Jeep forum who knew I was searching for a Tank Hard Rock Rubicon Unlimited and was kind enough to connect me with Rich at Ferrario in Elmira despite us living in the NYC/Long Island region. Theyre an amazing dealership, they literally approved our loan by phone, factored in our Tread Lightly Chrysler LLC and Jeep $500 Golden Ticket incentives and flatbed delivered our new Jeep door to door no advance contract signing just mutual trust all around! Youd never see this kind of relationship in our local dealerships! I wouldnt hesitate recommending Ferrario and giving them the repeat business they most certainly deserve, very happy with their followup and willingness to put this sale through despite the 5 hour plus driving distance between us :)

Lisa French was wonderful in helping me find the right car, she has great customer service and I found the car I was looking for

Thank you to Phil Clark, Chris Jamison, and the rest of the Ferrario Dodge team that sent me home in my brand new vehicle. These folks made sure my decision was informed and the best fit for me. Come and see these guys today!

Everyone there was so friendly. We were in and out in way faster time than I expected; with the job done right. I rate them HIGH!

Tom and Chris made an excellent team. We havent purchased yet, were still deciding, but the experience was a wonderful alternative to the Maguire monopoly in Ithaca.

I recently purchased a 2008 Jeep Commander from Ferrario, they worked well with me and even let me take it home for the weekend before i made my payment to make sure i liked the vehicle! Long story short, 3 months later i totaled that vehicle in a roll over accident, causing 30,000 in damages. I however was okay, Thank you Ferrario for selling me a safe reliable vehicle it might have just saved my life!

Purchased a used Acura TLX from Dominic a few weeks ago. He helped us out sorting out an issue we found on a test drive. Everyone we dealt with was great and we would go back again.

Great experience! Everyone was friendly and professional!! Cameron was great and helpful through the whole process!

Love this dealership! Ill return every time Im up for a new jeep. #customer4life!

Was very happy with the service lisa was very helpful and friendly and even had the 2015 silverado 2500hd crew cab I bought delivered to their dealership from PA so VERY PLEASED WITH THE SERVICE AND WOULD RECOMMEND THEM TO ANYONE AND THANK YOU AGAIN LISA TALK SOON

I have always been very satisfied with every contact I have had with this dealership since the purchase of my truck and service, state inspections, factory recalls, etc.

We recently went through Ferrario Chrysler-Dodge-Jeep. Overall the experience was pleasant, we would highly recommend Geoff in sales he was great to work with and made the process as smooth as he could.

I went to Ferrario looking for a Jeep I asked the sales man for Jeep Cherokee with a factory Trailer package . I had a real problem with buying at Ferrario as the Salesman tried to sell me a Jeep Cherokee without a trailer package telling I could go Uhaul have a hitch put on but the real thing that got me was the Jeep they on lot that had major brake problems even wanted me to take it for a rest drive. I told him that I wanted to look more and when I did I kept getting calls which I ignore.I found one on a website of a dealer recommended to me just what I was looking for. I even set up a time with the dealer to test drive . The dealer even called me back because the tow range I was looking for they were not sure was on. this package. After doing research on line with Jeeo I found out is was the correct model and has been a great runner. I guess Ferrario was just trying to get rid of a vehicle and not interested in having a satisfied customer.

Had to have my truck fix...no big deal people were great,some faster then others,but if not right it really doesnt matter...thanks for taking the time to do right....

Cameron and Tyler helped my husband purchase his truck today! They made the process so easy! We can’t thank them enough!

Very Happy With My New Car, Cameron The Salesman Was Very Kind And Helpful!

I recently purchased my sixth vehicle from Ferrario Auto Group...two Chryslers and four Jeeps. Ive bought cars from them for my employees, my parents, and my daughter. I drive by a lot of other Chrysler/Jeep dealers to buy from them as their service is excellent and they understand how to sell a car. They rock! I dont hesitate to recommend them.

I recently bought my car from Brent Smith at Ferrario. I love my car and Brent was awesome. Will definitely be back in the future.

Shout out to Brent Smith my salesman.hooked me up with the truck of my dreams ...thanks a bunch... Very respectful and knowledgeable...

Great service they have always taken care of me 100% recommended

Excellent customer service very friendly people and they look sit there and explain everything to you and if I wanted to buy a new truck thats where I would go

Chris was very professional and helped me find the right vehicle for me. Thank you Chris!

Horrible service department. Over priced vechiles. Would NOT recommend! Take your business else where like Maguire and don’t give these crooks your money.

This place is garbage!!!!!!! Weve never seen such a lying piece of trash anywhere. Bought our vehicle here and nothing but issues. Our jeep has been in the shop there every weekend since we bought it and that isnt without a fight with them to fix it. Weve made 3 payments and now the service engine light is on and they want us to pay them $100 to diagnose the problem. I went to someone who hooked up to the computer and it says it now has an emissions leak????? WTF??? Thats what they sell. GARBAGE!!!!! I specifically asked what was wrong with the vehicle before we bought it and was told verbatim Nothing, we dont sell junk????? Really???? 3 payments and nothing but issues. I would say thats JUNK!!!! I only gave one star because we had to gave something fr this to be posted!!

Did like the cost to due service to much

Professional, efficient service.

Loved it.. Very happy with the service and my new car

I have had a recall on my Chrysler Town and Country van since the beginning of June. I called and spoke with the service department that told me I would be on a waiting list. (I totally understood this). Was told to call back at the end of June to see how things were going and where I was on the waiting list. Call back at the end of June and left 3 messages on the answering machine in the service department with no call back. Called in the 3rd week of July and stated I was still 11th on the waiting list and that I should get a phone call to update my status on the waiting list in about weeks time. Here it is the 2nd week in August and have heard nothing. I called an again got the answering machine. Lets see if I get a return phone call from that message I left. Pretty crappy service I must say!!!!!!!!

I buy all my cars from Ferrario. Brent Smith is amazing and Ive always had a great experience.

Ferario Ford was great to deal with. Thanks for the great service Matt and Zack.

I agree with the other reviewer - this place is garbage! I have a recall on my jeep from back in May and cannot get them to fix it! excuse after excuse. Once they hung up on me and blamed it on the connection. Just tried to call them today (mind you this is 5 months into this) and no one answered - no one EVER answers. Im going to Chilson Wilcox and hoping for better results. Please whoever is reading this - stay away from this place!

Very pleasant experience, went in with little information and walked out a few hours later with a new vehicle. Very very kind and helpful staff.

Love this place reasonable rates honest loyalty

Respectful service done quickly

Jim and Chris did a great job understanding our problems and solving all our problems.

Service department handled my issue the moment I got there, and helped resolve related problem. Thanks!

Service for my Jeep at Ferrario has always been done right the first time. They do what they say they will and their price and time estimates have always been on target