The employees are always super friendly and helpful but that does not make up for extremely poor quality produce, horrific smelling display areas, questionable meat, and deceiving weekly specials. Its not buy one get one free and you double the price of the first one during the week of the special only to see it return to half price the following week. Knowingly selling aged and expering meat products is bad business. Changing the expiration date to extend the saleable time frame is unsafe on so many levels and its just wrong. I feel like I shouldnt have to explain that but there you go.Somehow, Walmart has a higher quality selection of produce minus the smell. Unless, of course, its close to the first of the month. Then all bets are off.
The prices are very high. The sales are good. The store is clean. The people are friendly.
Well stocked grocery store. Larger in size.
Clean store all around. Has everything you would need for a grocery store. Like a Wegmans Junior.
Tops is a good store. Its close by but they are a little expensive. The store I go to off Pultney St. has a bad odor alot of time like sewage backup.
Some of their signs are very confusing we found in the bakery department when we got to cashier the price was not the same as sign very embarrassing to have to send something back not the first time it has happened in other department also
Great deals. Large selection!
Went to get small cans of pineapple juice and there wasnt one on the shelf.
Found everything I wanted. Huge store.
Good specials. Nice clean store.
Went to Big Flats store. Much prefer the Riverside location.It was hard to find what I was looking for in Big Flats .
A bit annoyed the girl threw canned goods and smashed one of my avocados! I know they have to rush, but seriously, good thing I was planning thg o eat it for my lunch today!
John s... awesome customer service.... went above and beyond... thank you
Went into grab some money out of their ATM and it suddenly stopped excepting my card. Decided to buy something to get money back that way but everything is so massively overpriced I decided to shop elsewhere.Went to Wegmans and my card was welcome there.
Worst shopping experience ever do not shop here very unfriendly
Clean with very pleasant help.
Mediocre at best
Everyone flock to Tops, they just got in the best Icream-Aldens Organic. It is the best tasting ice cream youve ever had. Excellent!!! Thank you to management for working so diligently to satisfy your customers. I applaud you!!!
Clean. Large variety. Friendly staff
This Tops cashes checks, which is especially handy on a Saturday when all local banks are closed. Thank you!
Tops markets are always my first choice for mercantile meandering! I love their wide variety of products and their friendly, knowledgeable staff. There are always excellent deals to be had and both the bakery and the deli always have top notch selections.
This is one of my regular places to shop. It is a good clean, well organized store. Staff are friendly and helpful.
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Tops is a slightly above average grocery store. Its well organized and clean. It has good selection and prices. However, there is nothing that makes it stand out from its competition. I tend to try to go to Wegmans when possible as an alternative to Tops, but its further away.
Only nice thing about this store is the meat case. Every time I go in there, the cuts are pristine. Absolutely incredible customer service from the tall meat cutter, his name is Thomas. His case is one of the nicest Ive seen. I go there for the meat but get my other groceries at Walmart. Much too pricey for me, but honestly, Id pay top dollar for Thomas excellent cuts and fantastic customer service.
Nice store, but their plan to look more like Wegmans falls considerably short. Their bakerys rye bread at Tops is still the best in the area though.
I love shopping at Tops! I always get great deals with the weekly ad and using my bonus card saves me a lot of money on groceries and gas.
Such a great selection of prices and really good deals! I was visiting from out of town but they still have me the discounts with a store card. Very pleased.
Im obsessed with Tops. This one has a great selection and its larger than the one in Corning.
Just as over priced as any other tops
Great food, people, and prices. Always ths best corn in summer.
Full service grocery store with all kinds of stuff there. Theres a wide selection of foods to include specialty and ethnic foods. Staff is courteous and helpful.
First time I ever visited Tops...they had some great deals. Little dark in spots with lightening.
Tops sells a lot of items that are past their expiration date. Produce is also bad.
Lol what tops?? Theres literally one 8 miles away. I dont waist my money driving there when Walmart 6 miles away is closer. They were great when they were closer
No walmart here.i shop only at tops
A medium sized tops store.Deli was all fresh, sliced to order. No trays of presliced lunchmeat. Aisles were uncluttered .We walked rigjt up to checkout, no lines.Large selection of beer, both cold and floor stock available. Plenty of free parking.
Not bad. In and out the way I like it.
Never any problems getting in and out. My favorite Tops location.
Great staff, good produce and bakery. Meat selection not so good.
I have always liked Tops. A better selection of brand names.
Cashier Emma was not very friendly. Did not pack bags very well.
Very neat and clean! Customer friendly...
I love this store. The employees are always so friendly and willing to help you.
Found some great deals and they had tea my wife likes that I cant find anywhere else.
Overall I had great experience there. Lady at the service desk was polite along with the lady at the deli counter. The reason for not giving 5 stars is the old lady at self checkout. Now I get that they need to make sure everything gets scanned. I use to work at Safeway and I had to do the same. What bothered me was every item I scanned she would say what did you just put in the bag? After each item I scanned it would go in the bag one by one. I got 10 items so imagine being asked 10 times what did you just put in the bag?. I got apple juice and I did not put that in a bag but set it next to my other bag that had food in it. Before I put my card in she told me I didnt scan the apple juice and that i needed to do it again. I had corrected her and said no it shows on the screen vt apl cktl 64F 1.09 she kept saying I didnt scan it. I had proof yet she kept going on about I didnt scan it. So after a little bit I became sturn and irritated when talking to her. I dont come to Tops to be interrogated over 1.09 off brand apple juice. I want to pay for ALL my stuff and go on about my day. If they feel the need to do that to customers then maybe they should open more check out lines again!
Very nice tops location. Always have what Im looking for.
Like any other grocery store but I liked shopping here. Laid out well and pretty easy to find things.
Prices are fairly High however some items are great quality. The meat section is amazing with their cuts and quality. Staff is also very friendly.
Nice market.good selection of items
Theyve a very limited selection and the store is in poor condition. I really didnt think that target would have a better food selection then a grocery store, But in this case they definitely do.
I work retail and shop alot. Todays experience (which was worse than usual) I ran into produce to get ginger. The guy stocking abruptly stood there annoyed that I was in his way. Scooted his way in then refused to let me back in to get more ginger. No greeting either. Then while passing many others, you get a miserable stare. At checkout, couldve possibly been a manager. Miserable stare like I was bothering her. No greet. Ignorant and rude. Made me burning... You cant learn to treat customers with any form of respect then you belong working the graveyard shift.! Presentation is descent in there, but Id never food shop there just because of how Im treated. My family also agrees with me due to prior experiences. Hopefully someone will read this and do something about it.
Average produce section, good sale prices. Not too exciting but clean.
Convenient to the highway. This is not my usual Tops but I stop by on my way home from the airport.
Nice grocery store. A lot of friendly associates. Always check sales prices
Shelves are nearly always short of stock. Simple items like laughing cow cheese, as an example, are missing from the shelf for weeks. Same with many other mainstay products, with some missing for months! No intergrated re-order system obviously, so you cant rely on getting your shopping done each time you visit, so you go elsewhere...been this way for years, go figure!!!
Shelves are empty. I thought maybe it was too early this morning when I stopped to grab some groceries. Decided to come back later after they had some time. This afternoon its still empty. Is this one closing too? If not, they probably will because there is nothing to buy.
Has what Im looking for has good deals
Great deals and good every day prices.
Very friendly staff, very clean and organized. Good deals.
Very big store...convenient, clean, cashiers are pleasant
Clean,room to move,wellstocked,nice displays. Excellent experience.
This place is getting worse, if thats possible. Nearly every refrigerator is leaking and all floors are wet and hazardous. Shelves are Constantly empty, especially the fresh produce area. Today whole isles were empty, and when I asked a member of staff what was going on they said they didnt know, as they tell us nothing. So as one can see management is not informing their employees let alone cudtomers. Just an all round badly run store with no store management ever present or availble!
Always clean with good bargain and BOGO items.
Prices are mostly high do have some good deals with your tops card
Understandable why theyre closing. Worst grocery store Ive ever been to. Even the outdated southport one is better than this one, with their self checkout bs.
Good place to shop, and nice employees.
I would say great things, but are closing
The isles need to be wider for handy cap carts.
Great stores and great prices, but check the fruit before you buy it
Great clean store with alright prices.
Clean store and helpful staff. Easy to locate products in the aisles.
Awesome store. Employees are very polite and helpful.
Clean well organized store easy in and out.
Check expiration dates before you buy. I was shopping for yogurt Oct 30, and there was some on shelf that expired in Aug. Went down by cold coffee drinks, and product expired 3weeks prior. This is just THIS trip. I find a lot of expired parishables, but take the chance bcause its close to home. The customer service is a whole other story...most employees there are rude.
Great place to cash your checks
Convenient and well stocked.
Great food! Always have what I want!
Cool store. Lots of merchandise.
Ok for a quick trip. Can get most common items . Need to watch prices.
Mens restroom was out of order basically. They need to step it up if they are to survive. Under stocked on Veterans day, poor planning.
Great place
Tops is a good place to shop for grocery items is you buy sale items
Recently remodeled store that now offers self-checkout and a Tim Hortons. Nice!
Finally! A store that sells only shirts! I excitedly thought to myself before walking in. Oh boy, what a surprise. Come to find out this is a grocery store. They also sell complete items if you were wondering; tops and bottoms.
People are friendly and helpful.
Nice place to shop wish the produce was fresher
I love shopping at tops
Not the cleanest or nicest of supermarkets and I tend to avoid it unless needed.
It a good place to work for and to get ur groceries
I didnt go there. Im hoping that Tops is Tops. 😂🤣
Great food selection with some organic options.
Attendent for self check out was very helpfull
A ok store. Can not compare to Wegmans.
Would not take cans back that were purchased from a different Tops. They had NY on the deposit, and were bought at a Tops location. Very disappointed.
Always find what I need, and the prices are equal or less than other stores.