Decided to walk in to this establishment with a tale regarding my leaky faucet. Russ was kind enough to listen and provide me a step by step road map of what I needed to do to get at and replace the damaged piece. I am no plumber by trade in fact I spend most of my days sitting behind a computer collecting dust. Armed with Russs instructions including a print out of the pieces I would encounter on my way to the defective part I successfully repaired my issue. Cheers to one of last true shops in our village.
I went to Home Depot twice and purchased two parts that I really didnt need. The next morning I went to Elmwood Park Plumbing Supply and they directed me to the exact part I needed. I was walking out and they asked one last question and to that question I needed an additional very important part. I really appreciate the service they applied toward my frustrating toilet project. They were right on and the problem was easily resolved. So I took the other parts that I purchased back to Home Depot. Thanks to all at Elmwood Park Plumbing Supply.
Truly incredible customer service! I showed them a video of the loud noise my toilet was making and they explained how I could fix it with a $4 part. Worked perfectly and saved me the expense and inconvenience of calling a plumber.
SPOT ON! Let them know what youre trying to do before you try to tellthem what you want. I am not sure how many pluming supply places Ipass, on what was for 25 years a block and is now 10.2 miles (Google)and I could care less. I only want to do it once cause there are no plumjobs when it comes to plumbing!
Elmwood plumbing is an unexpected gem. I was helped by a man named Mike, and he offered his expertise on a kitchen sink fix with excellent customer service. Not only will I return if needed but I intend on telling plenty of people to stop in for advise and parts. Thanks for making me feel like I could handle my plumbing without having to call a plumber.
Great prices and very helpful! Its also a very nice looking store.
In general I’m not a big fan of plumbers, but these guys are the best! I live in the western suburbs and no one in my area had the faucet part that I needed. But these guys had it! I dealt with Big Mike. He was very informative. In fact he went above and beyond to give me real facts about what I needed for my faucet which I’m turn saved me a great deal of time and effort. I’m a big fan! There’s no question I’d use Elmwood plumbing supplies in the future. No hesitation!
I am very satisfied with the customer service and the availability of parts. So far I was able to repair my shower and the faucet in the bathroom without having to replace the plumbing. They had the parts.
Im a plumbing and heating contractor that often works the Elmwood pk area,. Elmwood supply is the go to place when I dont have the part or supplies needed to get the job done on my truck,, friendly and knowledgeable staff helpful to have or locate what i need at a reasonable price.
Dont go to Home deport or lows near by. Just visit this store, you will get high quality parts and professional services. Thank you Elmwood supply.
Always find what you need.
Great experience choosing the plumbing and vanity for my rehabbed bathroom. Excellent help from the staff and I learned a lot from the display area. The new bathroom looks great, showers are a real pleasure.
We spoke with Mike and he was very informative and helpful on a backup pump that we need for our home. Once we decide which back up, we are purchasing we will definitely go back to Elmwood Supply.
I have been searching for connector for washing machine to faucet sink. After un-sucessful amazon deliveries and returns, trip to ace hardware and home depot, I finally got it here. I showed the pipe and thread of faucet adapter and person on desk searched in inventory, made the connections and instructed me how to fit. Would surely go back for future purchases.
They are the best plumbing supply house, knowledgeable, professional materials and price competitive. They are very helpful to my customers that visit there show rooms. They have been in business for many years and they are the reason established well known plumbing contractors continue to use use Elmwood Supply for minor to major projects and service repairs parts.
Staff very knowledgeable, curious and did not hesitate in recommending where to get a product that they do not carry. Real professionals!
Excellent customer service and knowledge, plus the prices are very reasonable. Forget Menards or Home Depot, this is it for your plumbing needs. Russ who took care of me was genuinely friendly and helpful. Highly recommended.
I had an excellent experience with Elmwood Supply. My Sumpro battery backup was not working properly and the manufacturer directed me to Elmwood Supply where I spoke with Mike Marzullo. I thought the batteries were the problem, and I intended to buy replacement batteries (about $500.00 for two). After talking with Mike and Clemente at Elmwood, they did not think it was a battery problem. They did not want to just sell me expensive batteries, they genuinely wanted to help me and were honest in doing so. Mike said that I could bring in the inverter and the batteries and they would be pleased to take them to the manufacturer for me since it was under warranty. They did just what they said they would and in about a week called to let me know they received a new replacement inverter and they were right about the batteries being fine. Truly an excellent company with trustworthy individuals who are willing to provide great service and knowledgeable advice. I highly recommend them.
These guys are the s**t!!!! Made me feel like a pro, customized my pieces and didnt belittle me for not knowing. Amazing!! I will be a customer for life!! My job came out amazingly perfect!
Top notch team. Always there to help and go out of their way to get me the parts I need to get the job done right. Couldn’t ask for a better group of sales professionals to get me through my day to day tasks.
Great place. This looks like a small plumbing supplier but they have lots of products in stock at this location or at a nearby warehouse. Prices are decent and the sales guys have been there forever and can usually help you figure out whatever you need to buy.
Very knowledgeable people working there. They have hard to find parts there. Also good selection of tools too. Very friendly too
The best guys ever willing to go out of their way to help you out
Extremely helpful and friendly staff with good tips and advice. I would refer anyone who values exceptional customer service to them.
The best place to go for all your plumbing needs. Ask for Mike, Very Very knowledgeable.
We purchased a number of items at Elmwood supply and were very pleased with their service and selection. The staff was extremely knowledgeable and helped us make the right selections for our bathrooms.
Great place know their stuff if they dont have it they recommend other places love the knowledgeable staff
Service from all these guys are nothing less than great. Always have what I need. The supply they sell are OEM, not the garbage you buy at the home improvement stores. Prices are not much higher considering the free consultation and OEM parts. What else can you say!
Im not a plumber but they have always been able to help me get what I needed! thanks!
Exceptionally knowledgeable staff, master teachers if all things DIY and when not to be DIY
Great place to shop for plumbing and heating supplies and Bathroom and Kitchen remodeling needs.
Without question a 5 star experience. first of all - while i am pretty handy, i am NOT a plumber. lets start with that. last night i noticed that after i took a shower that it was dripping, apparently the faucet handle(s) were not fully sealing to stop the flow of water. this happend before years ago and i had a friend who was a plumber take care of it for a nominal fee. so this time i decided id call a plumber i trust to come and take care of it as my friend passed away. just as i began to get frustrated with the bill which hadnt even arrived yet, i started to review some videso on youtube to get an idea of what this involved. well that did it - i was certain i could do this myself. so i extracted the valve stem and started researching it until i found the manufacturer and the model#. i live about 2 miles just down the street from elmwood supply and have always been aware of them but never had a reason to go in. i knew id call them first. so i called the next morning. the guy instantly asked me to just text him a photo of the stem. i thought this was pretty cool. i found a photo and texted it. apparently this number is hooked to an ipad set up just to get photos of parts from customers. very cool. they called back later and said they had the part. so i went in later and yes indeed, they had the hot and cold valves ready for me. i had a couple other questions and they instantly answered them. then i went out on a limb and asked about a TINY part for my kitchen sink faucet which i had broken. i just said its for a moen, its a little piece of plastic. before i could elaborate or show him a photo, he said hang on, ran off and brought it back. i asked how on earth he could know what i was talking about based on an almost non existent explanation. he said because i have 40 years experience. let me close by saying that these guys did NOT ever treat me like a non plumber amateur trying to do home repairs (which no doubt i am). they treated me super respectfully just like i was one of the guys. i would never hesitate not to recommend these guys to everyone.
Excellent service, knowledgeable staff to help with all your plumbing issues.
Great staff of technical guys. Helped with info on installing circulation pumps.
Mainly a heating cooling and plumbing supply. Has estimaters that come to your house. U can barrgain with estimaters.
You provided me help and the supplys I needed...I look forward to doing all my plumbing related business with you in the future...I will refer anyone.
Talk to anyone there because they all work with you
Very friendly, knowledgeable personnel.
Great place for plumbing supplies
Great service
Great customers service.
Professionals