This place is literally a scam!! Do not order from here. I ordered two different plants for v-day. One of them came two days early and it looked nothing like the descriptions and the pictures on the website. The second order never arrived. I called multiple times and sent a! email. No one ever responded. If I could give no stars, I would.
Such a scam. I ordered before 1230 for same day delivery as their site states. In the confirmation email after the purchase had been completed it says no same day. When I called I couldnt reach anyone until I picked the extension that said I want to buy something. . The woman I spoke with has obviously dealt with many of these phone calls and was of no help. The flowers did come the next day.
They only shipped my order (5 days late) after I called and left a message asking about my order and demanding a refund if it was not going to be delivered that next day. I still dont even know if it will get delivered today or an entire week late. Dont offer next day delivery if that is not possible. Hoping that what I ordered is what actually gets delivered!
If I could submit 0 stars, I would. This company operates under the name Hazelton Giftbaskets and is a total sham. They also operate under New York Blooms and other names. I ordered an herb garden for my sisters birthday. I paid extra for the same day delivery, but it arrived a day later. When she opened it, it had not been handled with care. It was completely destroyed. Then, she realized it was not an herb garden, but regular potted plants. When I emailed the company regarding the issues, they responded with a condescending novel and claim I agreed to receive whatever replacement item they deem fit without prior communication or agreement. Just terrible.
Ditto what everyone else has said about this place. This is 100% a scam. They have a customer service email but they are horrible and will refuse to give you a refund. They give you horrible substitutions if they are missing items and the flowers are disgustingly not like the pictures advertised. And no matter how many times you explain your situation they wont give you a refund. They take days to respond and dont even pick up the phone. Please read this and run as fast as all heck and just choose a local floral shop the next time you need flowers.
Disaster, horrible, the most disgusting service I can imagine. Flowers arrived 6 days after ordering, flowers were half frozen, bouquet was nothing like on the picture on website. Avoid this company, all the bad reviews are there for a reason. Called them 14 times in 2 days, no response, no reply to emails, customer service does not exist. It was my best friends birthday, requested specific bouquet and paid extra for shipping. She received 6 days later a frozen pile of flowers, half of it could be trashed immediately. Never ever order from this company !!!
This place deserves negative stars. This company is a complete scam, their customer service is pathetic and beyond frustrating. I truly dont understand how theyre still operating as their business practices are shady and deceitful. Its absolutely disgusting.
This place is a scam! Dont order from here.I paid a lot of money for a lot of flowers, and never got anything, after weeks of trying to contact them via phone and email they got back to me saying that it was delivered, yet nothing arrived. Google please remove this place.
Horrible and scam company. They put fake address and phone number. DO NOT order from here... they just steal money!!!!! 👎👎👎👎👎👎👎
Horrible!!! If you want to ruin someone’s special day, order from them. The plant came dead, and poorly packed. Plus no one ever got back through any of their customer service. Still haven’t heard from them. Lost the money and plus what would have made the persons day special was ruined.
Horrible. The orchid plant was broken from the main stem, and completely wilted. Delivery happened a day prior to the mentioned date.
RUDE customer reps. Too much attitude. I cannot get a straight answer for my order that i placed 3 days ago for next day delivery. I do not recommend this place to anyone
They send it 2 days late and totally different flower. when i asked for refund email responds. i had to open PayPal dispute to handle them and get my money back. SCAM big time
HORRIBLE. Paid for same day delivery and received it 4 days later. Also ordered Moët champagne and she got a merlot instead..... PLEASE DO NOT WASTE YOUR MONEY!!!!
I ordered flowers for my mother for Mothers Day. This scam of a company is taking advantage of people. There is no indication when the flowers will be delivered. It is now 6 days later (4 business days) and nothing has been delivered. Paid $19.99 just for shipping. When you call, you cant get through to anyone, its a cheap sounding automated BS recording telling you to e-mail them. I e-mailed them and I get a standard reply telling me a ticket was open. That was 3 days ago. Try to use their live chat on their website. Sat for 30 minutes waiting to talk to a representative. Nothing, just sat there. THEY ARE A SCAM...NEVER ORDER FROM THIS COMPANY!!!!
Ordered flowers for my friend during the pandemic as an effort to try to send a little happiness. I ordered flowers on Wednesday around noon. On their site it indicated it would be delivered Friday. I called Thursday to follow-up they said it would be shipping out that day and they would have them Saturday. Flowers were actually delivered Tuesday. When they arrived a cake (that wasn’t ordered) was shipped with the flowers and the flower stand knocked the cake open and got frosting all over everything. The tray was broken, I ordered white flowers and they sent blue flowers instead. Half of the flowers were broken off and now two days later they are all dead. I tried to support a smaller business that needed the money but ended up very disappointed. Don’t waste your money!Also, I should note that I did reach out to the business and they stated this all happened because I didn’t select next day shipping. That one extra day in transit turned the flowers blue and destroyed the cake. A lot of excuses!
An order was placed from over seas for a dear friend because of the sudden death of her husband. She received the order completely smashed and now they won’t respond.I live in the states. See you in court.
I order from Canada due to my Father’s passing, well it has been 4 days, no flowers, no email. If a 0 stars option was available I would give it! In a moment of grief I did not bother to check reviews. I would absolutely not recommend them.
Terrible delivery. Paid for same day delivery and did not receive my order. Still waiting 3 days later for delivery. Customer service is non-responsive. Nobody is available when you call. Nobody is responds to emails. How are they still in business? Stay away. This is a terrible business. Do not give them any of your money.
***Update*** June 2They shipped my order 3 days after it was supposed to deliver but it wasn’t what I ordered and paid for.I ordered/ paid for 12 roses, only received 6. I ordered /paid for a balloon, it wasn’t shipped.They deliver when they want and charge for items they don’t send!———————————————————-—They DO NOT DELIVER your order. Ordered flowers, balloon, and wine for my friends 60th birthday and they were never delivered.It’s been 2 days and I’ve called, emailed, tried online customer service and nobody responds.Seems this company isn’t legit.. wish I would’ve looked at reviews before ordering from their website.
TERRIBLE FLOWERS, TERRIBLE SERVICESDo not purchase from this websiteSCAM
Giving it one star seems like a lot. Paid to have them delivered by a certain date and they arrived 4 days late. Also didnt send us what we even ordered. Forget about calling them! No one picked up/called me back when I called multiple times and left voicemails. SUCH A SCAM!! AVOID AT ALL COST!!
Absolutely appalling service! I ordered a bundle of flowers, a balloon and paid for same day delivery. The flowers arrived four days later, there was no balloon attached and now I am being told that they can’t do anything about it other than send something again. I purchased flowers for my aunty for her birthday, what is the point of sending something 2-3 weeks later?
My friend ordered flowers and macarons or our anniversary . He paid $150 for the order, which I never received. I contacted the customer service via phone and email, so they told me they are not responsible for lost or missing packages and I we are not entitled to a refund or replacement. Per their policy, the customer accepts full responsibility for the package since it shipped.I wish my friend has read the reviews before ordering from this company. Obviously dont recommend their services!!
DO NOT BUY FROM THIS COMPANY! It is a scam I spent over a $100 only received one item which was a cheesecake that I bought and it wasnt even the right cheesecake I ordered. I have called them multiple times left voicemails emailed them still have not contacted me me back now I have to go to the bank and get a new card. Call bank & file a dispute to get your money back that way this company will be investigated and shut down after so many calls and complaints
Ordered birthday flowers/prosecco 10 days in advance to be delivered on the birthday and THEY NEVER ARRIVED. Could not reach anyone in their office. Flowers arrived a day late and were nearly dead. TERRIBLE! I will never use NJBlooms again.
Terrible, I would give them a 0 if I could, ordered flowers for next day delivery and a week later my friend does not have them yet, called, emailed them and nothing, don’t waste your money!
Absolutely disgusted...they just changed their name to Toronto Blooms and only show their glowing reviews on the website what a scam! They brought us only half of our order, all the flowers were dead and disgustingIve been calling for over a week with no response. I emailed with photos the day of exactly as the website says, and still have heard nothing back.WOULD GIVE 0 STARS IF I COULD.
Omitted order of cupcakes, dead flowers. No customer service. Do not order from here.
Will never order from them ever again. Prices were way too expensive for what they were, flowers were over 3 days late even though I paid for express shipping. Horrible customer communication.AVOID NEW JERSEY BLOOMS!!
This is the WORST place to order flowers from !! BEWARE.... it is a scam. What you order is not what is sent out. Order somewhere else. Their customer service is of NO HELP>
Special delivery from UK to USA, nothing like the advertised photo, very disappointing, will never use again
Horrible! Same as the other reviews. Arrived 4 days after it was supposed to, never got any notifications about delivery and Ive been trying to contact the company multiple times through email and phone calls to figure out what went wrong and have gotten no response. Way expensive, the flowers were mostly all dead when they arrived, and they were not what I ordered, the brownies were crushed, only thing that was right was the champagne was actually still cold. But big whoop. The arrangement was for an event for my cousin for a specific day, and since it was delivered 4 days late she went back home and didnt even get the gifts. Turned out to be pointless and a waste of money- 200 bucks to be exact! And I cant even get a hold of anyone to try to resolve anything or an explanation of why it was so late! Very unhappy with this company.
Do not buy here EVER! We need to denounce!!! You buy something and get rotten stuff and the wrong items! So sad with the situation! Wish 0 stars was a possibility
Awful serviceThey didn’t even refund me.Spoiled cake and ruined flowers.I spent 160$ for nothing.
Worst company ever. Never use them. Delivery was 4 days late. Cake was substituted without asking. No messages left were ever returned. They just take your money and run. AVOID AT ALL COSTS.
New Jersey Blooms is a scam.Dont order here!!!Ordered for Mothers DayDelivered 1 week after Mothers DayVery poor service, very disappointed.*Paid for same day delivery (added 19.99)* Paid for balloons - but nothingMy order is entirely different from the one I paid for.Please dont order here!!!Learned my lesson.
If I could give this service 0 stars, I would. I had flowers set for delivery on Friday, they arrived Tuesday. When I called to track them, NJ Blooms never answered the phone and never responded to any of my messages. When the flowers finally arrived on tuesday, they were all DEAD. How could anyone think it was acceptable to deliver flowers late AND dead. This service is criminal and deplorable. Absolutely the most atrocious experience I have ever had with any flower delivery service.
DONT BUY FROM THIS COMPANY, ITS FRAUDE. THEY TOOK MY MONEY AND DID NOT DELIVER THE GOODS AFTER 1 WEEK WHICH I HAVE ASKED BEFORE FOR A REFUND BUT NOBODY REPLIED. I HAVE BEEN TRYING TO CALL THEM NOBODY ANSWERS, THEY DONT REPLY TO THE EMAILS EITHER. IN THE END WHJAT THEY HAVE DELIVERED IS NOT WHAT I HAVE PAID FOR AND THEY JUST DONT CARE. DONT LOSE YOUR MONEY, DONT BUY FROM THIS COMPANY
Fake service. Donot use it. I would have given a 0 if I could.
I only asked - why does it say if you order before 2 pm then residential deliver can be done before 8 pm, if same day delivery is not happening.The guy went crazzzzzyyyy asking me to read properlyyyyyyy and blah blah blah. Ok man, go easy on your customers I mean I know I’m calling New Jersey but hey it was 9 freaking AM.Ferns n petals did the job.
I wld give it a zero but cant. We order flowers for my mom and his mom for mothers day, neither of the moms got them and we paid $20 extra each for shipping! Its now Monday night and they still dont have them, not has anyone returned any of my calls. Smh. So upset and look terrible to our moms. Sad.
This is a scam! Do not ever buy from this people. They will not answer their phone or emails. They will not reply on their online chat. 5 days after my delivery was supposed to arrive I received an automated email saying it was delivered and it wasn’t!
AVOID NEW JERSEY BLOOMS! Placed this order over 2 weeks ago and still have not received confirmation of delivery. Why pay the $19.99 express delivery charge?? Flowers are horribly overpriced.WARNING: DO NOT USE!!!!
A (birthday surprise) a floral arrangement was ordered, but didnt arrive....they refuse to give a refund. Stay away!
Ordered flowers for mothers day and paid $20 shipping and they never arrived. Its now 3 day past mothers day and no flowers. 0 stars
BEYOND HORRIBLE! I wish I had read the reviews before I ordered. They never shipped it and they dont answer their phone at customer service.
Horrible service. Flowers wasn’t delivered!
Buyer Beware This business is a scam. Whats advertised is completed negated in their Terms and Conditions. Item was not delivered despite guaranteed delivery. I called the morning of delivery to confirm. Customer service is very difficult to deal with.
I wish I could give no stars! I ordered $100 worth of Mothers Day flowers and 3 days later they have not been delivered.
Ordered gifts paid over $30 for expedited shipping, it took over a week for delivery and when it showed up is was completely destroyed.
I would give zero stars if I could. Horrible service. I ordered flowers for Mothers day ($100), which never arrived, I tried calling multiple times today with no one responding and no response to an email. DO NOT USE THIS COMPANY!!!
TOTAL SCAM