First service at this location and I will be back. They were on time, customer service friendly, and did not upsell me on unneeded services. Additionally, the pricing was excellent for our normal oil change and tire rotation. Worth the drive out for our service appointments for sure.

I brought in my 2018 RDX for service and could not be happier !Working with Mark from the service department made things easy and smooth.From the time we walked in to Good Morning and smiling faces it was a pleasure and professional, our service paperwork was ready to go for our appointment and Mark answered all of our question before we started and asked if we had any other questions before we left. We were also able to drive a new RDX while our service was being done !( Nice upgrades ! ) We will definitely be back for all of our service needs in the future.

Outstanding buying experienced with my 2021 Acura TLX A-spec. Drew my salesman, very professional and helpful. The General Manager Eoin and Matt are all outstanding they really help me in a smooth buying process. I highly recommend Lehigh Valley Acura, See Drew and you will be in good hands. very honest and dedicated to their customer.

We had a great experience at Lehigh Valley Acura. Ron Wood was incredible. He went above and beyond while working with us. Was super flexible and easy to communicate with. He also made sure we knew everything about the car before taking it home. Overall really happy with our new car and impressed with the outstanding service.

Mark was fantastic, he let me know what I needed done and provided quality customer service. Even the auto technicians were very pleasant which you rarely see. Overall it was a great experience not just when we purchased our car with Ray but even now in the service area the customer service is extended.

Drew Seltzer sales and leasing consultant was very helpful and knowledgeable in helping me get a new vehicle also his sales manager Matt they were very accommodating and not pushy so look them up if you are looking for a new Acura.

Mark in service was efficient, professional, and easy to work with. He took care of the scheduled service and pointed out an issue to be aware of but didn’t give me a hard sell on fixing it. It’s a dealer, so obviously it’s going to be pricier than an independent shop, but surprisingly, not by very much.

Last year I bought a 2017 Acura MDX Advance. I have always taken my vehicle for service at Lehigh Valley Acura and gotten Great Service until my last 3 times there. 1st time got oil change and the technicians forgot to attach back my air filter under hood and left my cabin filter on the seat after it wash washed and ready for pickup. 2nd Time I took it for new filters and inspection, Everything passed and I picked up the vehicle. The next day I had a mitigation problem along with Acc Problems. I took it back mark said it may be a bug or such on sensor, I took it for a wash and the lights remained on I also noticed my drivers side windshield wiper was completely broken. That Monday I took the car back and explained to Bronson the manger about the technicians neglected and for me not getting the Acura service I was promised. Mr Bronson got nasty with me and my wife and after awhile he scheduled an appointment for Wednesday 830 to be diagnosed. 1230 I text Mark no response, 130 My wife called mark no response. After calling back and insisting on knowing about my Vehicle Mark picked up and said it would be another 2 hrs and will be about 350$. I asked if this was a guarantee find he reply No. I asked mark to get my car back together at 145pm he said don’t come till 5. I got there about 445 My car was out front, my wife went to get the key and refuse any more service. When I came out and start the car I have another idle light on smh I get mark he says it wasn’t like that and refused to see my before and after video of drop off. Mr Bronson then came out Looked at the video then looked at the lights on in the car and said it wasn’t them! As he noted I was recording him he ran inside and said the Vice President is very good friends with the D.A Lehigh Valley Acura will never take responsibility for their faults and keep having you come back for nonsense service.Check Tic-Toc

One of the best car purchasing experiences I have ever had. All of the people I interacted with in the process (Paul Goodman, Eoin Walsh and Drew Seltzer), we’re helpful and knowledgeable and made the buying process easy. They made me aware of available incentives as a repeat Acura buyer and the pick up experience was seem less.

I just had a great experience with the service here, especially thanks to Chelsie, who did a great job to accommodate my request. Shuttle (Lyft) service was seamless; no pressure on recommended services. Overall, I would recommend this place.

Bronson was exceptional. Very informative with answering all my cost and upcoming maintenance questions. Explained in details the service given for the day. AND went above and beyond with getting me squeezed in for a full inspection when I went on the wrong day all because he said he wouldn’t send a customer away. I appreciated his great customer service and look forward to hopefully working with him in the future!

First service visit with our 2021 RDX. Dealing with Mark was fantastic. Professional and friendly. In and out in no time for initial oil change and tire rotation. They even were able to greatly improve a minor self-inflicted interior cosmetic issue. Great overall experience.

Excellent service.Very quick and fast shipping. Very good people. Excellent price and my QX60. Will buy again

Great Service!!Thanks to Mark on the frot desk and to the rest of the staff.

Great service, the work is reliable and fast, the the communication/ customer service is amazing.

They took care of me right away. Friendly service. Loved how they wash and vacuum the car. Never got this great service at Mercedes

General maintenance of my ILX performed in a timely and professional manner. State inspection and new tires done in less than 2 hours. All good

Mark is always on top of things with my car. The detailed print outs help me understand the status of my car and it’s functioning parts. I needed a loaner car for the day while they worked on my vehicle and it wasn’t an issue. He even called me throughout the day to let me know the status of the repairs and maintenance.

The customary expectation of car servicing is pretty “blah”, drop off, pick up, pay and leave. LV Acura was the exception yesterday. Service manager Mark at drop off was engaging and friendly; made us feel like more than just customers. At pickup, similar quality treatment. In addition, even though the service department had closed, Mark witnessed that we were having a problem and came to us to assist. He needed to reopen the garage and returned to fix our problem. A great addition to LV Acura. Wish more of this type of character prevailed during these times.

We had a very pleasant experience dealing with the nicest staffs at Lehigh Valley Acura in general, and Andrew Seltzer service in particular. Drew was excellent explaining the technical details and communicating to me through the entire buying process. We highly recommend their service.

Everybody is very friendly and knowledgeable. Kept me updated on the work being done. I always had a positive experience. Been going there for few years now.

Ilayne was incredibly polite & efficient during my visit for an oil change. We also reviewed what my vehicle will need in the coming weeks and I certainly will be back based solely off of the experience with him. I appreciate customer service that makes an unfamiliar process easy.

I enjoy taking my car to LV Acura more than I did in the past. They had some turnover recently. I like Mark in service who helped me recently. And Ray in sales is good also. The people are friendly, they have refreshments and WiFi in the waiting area, and they always do a complimentary car wash, which makes me feel good. Plus they shuttled me down to the diner while I waited for my car. Thanks guys!

I called with an emergency service on Saturday morning, the Acura service department scheduled service promptly and performed the work immediately(new tire and wheel alignment). The work was finished in record time and I was kept abreast of everything that was happening. To say I am thrilled with the service is an understatement - the Acura service department was wonderful

I like the drive right in aspect-my service rep, Ilyana, was very outgoing and friendly. She apologized that it might be a little longer for my oil change. I understand it must be difficult to keep to an exact schedule.She’s very good at eye contact and making one feel welcome-which is not always easy in a busy work scene. I had my coffee, read the paper and enjoyed our chit chat….like I mattered. Thank you! Sue Hoke

I was dropping my car off for an appt the next day when Mark told me he could take care of the issue right then and there before closing. I was only waiting 15 min instead of the full next day with use of a loaner car. Great fast service that i really appreciated!!

Excellent experience, comfortable waiting room with free WiFi and coffee. Been going for 3 years and never had a bad experience.

Mark was easily the best rep I’ve ever worked with. He checked over my repair history to make sure I wasn’t requesting work that was just done. He saved me a lot of money. And when I got my car it was clean and drove like it was new.Lehigh Valley Acura was a clean, professional and warm. They made it easy, the price was fair and the experience excellent. Couldn’t be happier.

Great service, experienced staff and very flexible to work with us when it comes to scheduling for service or getting a loaner. Absolutely recommend this place for your car service!!!

Ron wood was extremely helpful throughout the process of my car purchase. He was courteous and knowledgeable.

I took my MDX for service, had the opportunity to work with Mark from the service department. He was very professional and knowledgeable answer all my questions.

This was only my second service appointment and it was better than the first. I worked with Eric who was more than accommodating and kind. He wasted no time walking out to my car, getting the keys, covering all the details and set me up with everything they have to offer while I waited. He updated me throughout the entire service and got me on my way. It was such a great experience. Thank you Eric!

Service was excellent. Customer service on the phone was able to set up a same day appointment. The service rep Mark at the dealer was friendly, knowledgeable, and helpful. Problem was resolved quickly. Everything expected from a luxury car dealer.

So appreciate Mark!! He professionally managed the issues to repair a headlight on my 2009 Acura RDX. Still runs like new because of a great Acura service team!!! Thanks!!

I was very pleased with my inspection service on my new MDX. I have bought three MDXs from Lehigh Valley Acura and have never had any trouble with service. Mark did an excellent job.

The service team at Lehigh Valley Acura truly went above and beyond to make my experience remarkable. My car had barely exceeded the manufacturers warranty and the service team negotiated a settlement with Acura Corporate which resulted in a tremendous savings to me. While I was waiting for parts and the warranty work to be completed Mark and Bronson set me up with a clean, new and fashionable loaner vehicle. Proud to be a repeat customer of Lehigh Valley Acura! Thank you all. Well done.

Quick and convenient service appointments with wifi and 2 cubes available for getting some work done while you wait.Clean restrooms and coffee provided while you wait.

The experience was completely satisfactory. Mark thoroughly explained what was to be done, had my loaner vehicle ready and waiting, and kept me informed throughout the day on the progress of the work.

They do a good job and keep you informed. They could do a better job with the car wash.

This place seems to get good reviews for sales so not sure if my experience was the exception but I contacted the dealer about a 2022 MDX through their website that they indicated was on site. I received a text message which I responded to as well as called twice and left a voice message with no response. A day later, I received another text message which asked if I was still interested and responded again, left a message and still received no response. It was almost like they wont bother unless you go to the dealer in person. For comparison, I had 2 other dealers who contacted me immediately, willing to discuss over the phone, followed up multiple times to negotiate on my trade and I ended up purchasing a 2022 MDX Advance at another dealer who actually seemed interested in my business.

Service was excellent. Bronson kept me up to date on the status and explained the work done.

My sales person, Drew, was so patient, knowledgeable, and non pushy. He made purchasing the car enjoyable.

Mark in service was fantastic. He kept me informed the whole time. Did not push extra services on me just offered and recommended. I would recommend anyone to see Mark at Lehigh Valley Acura.

Quick and friendly service for my first oil change and service on our RDX yesterday at Lehigh Valley Acura. I was told the service would take between 1 and 1.5 hours. Within 1 hour, everything was done. Thanks for the efficient service provided.

I bought my first Acura in August last year in Lehigh Valley Acura, it was nice and easy and last Friday I did my first oil change. Special thanks for Mark from service. I don’t want make a long statements everything was excellent, I should underline that.

Mark was a great service advisor and got me in and out quickly and finished the problem with my car quickly and safely.

Had a great experience at Lehigh Valley Acura. Friendly staff was very helpful and supportive.

I continue to have great experiences working with the service department at Lehigh Valley Acura. Over the weekend Ilayne assisted me. She was professional, supportive, courteous & helpful.

I had an appointment for standard service. I was greeted as soon as I entered and my car was immediately taken into the garage. Overall, it was an excellent service experience! The Service Manager went above and beyond to ensure that I was satisfied!

On Friday May 21, 2021 went to Lehigh Valley Acura to replace a lost key fob. Everyone I dealt with was very helpful, the parts department had the item and service associate Mark fit me in to have the key fob activated. Great service, exceptional folks. Thank you.Joe Flanley

Than you Acura for making it so easy and pleasant to service a car. I keep getting Acura’s because of the service.

I always receive excellent service at Lehigh Valley Acura, this time from their very helpful service manager Mark Deery. Even though it is pricier to maintain our 2 Acura vehicles there, they always do what they can to find coupons and discounts for us. Every little bit helps! And we can rest assured that the work was done properly, not retrofitted with odd aftermarket parts that never quite work the way they should.

Very happy with the experience and service fast and easy ⭐️

My wife and I are the proud new owners of a 2020 RDX. We are so grateful for the incredible and knowledgeable salesman we worked with- NICK MARTIN. He really made our experience enjoyable and answered each and every one of our questions. At Lehigh Valley Acura they had the exact model vehicle we requested and have fine tuned it to our exact specifications. We look forward to coming back to Acura for many years to come with the guarantee of great service and excellent customer care. Thank you!

We have been buying or leasing Acuras at this dealership since 1990. My wife and I are always pleased with the service we receive. Just started working with Mark Deery. Very professional, personable, knowledgeable, and thorough.

Brought my car in for a recall. Eric was a pleasure to deal with. Also, had my inspection done while they had the car. Everything went smoothly. GREAT JOB Eric!!!

Excellent communication. Work completed on time and intermediate updates were provided. Thank you!

Friendly, professional service where the team is respectful of their customers time & vehicle. Vinart Acura for the win.

Mark was a great help and very knowledgeable and friendly. He answered all my questions and concerns

Excellent detailing on my car today. Couldn’t ask for more!

Mark Deery is an excellent service advisor! My only reason for not rating 5* is that they did not have loaner cars when the service for my vehicle went longer than anticipated…

Thank you Lehigh Valley Acura very much. Ron was very precise and patient helping me to find the MDX that fit my family’s needs. I’ll definitely pass the recommendation to others to stop there.

Service dept is very well manned and courteous. If they can complete the task a little quicker, I would certainly give them a 5 star.The manager Bronston and the service agent Eric were both personable and I recommend this dealership for all service.

Offered to inspect vehicle within the 90 day window. Which it was only in for an oil change. This saved me a trip and a LYFT ride back and forth. Bought the MDX new in Janurary. Got a great deal. Mark Deery was friendly and helpful. Was offered a loaner but there were none available for more than a week out. They arranged a ride to my place of business via LYFT.

The absolute best service anyone can ask for when theyre as picky as I am with my vehicles! Mark is great and so are the technicians that work on my TLX! I wouldnt take my service elsewhere! I highly recommend Mark and his team!!

They did a really nice job quickly. Really good work.

Mark was knowledgeable and courteous. I appreciate the quick service and free car wash!

Clean friendly atmosphere professional. Handling of documents and forms .well educated on vehicles and performance.

The best service ever nice and friendly

Mark Deery handled my service with great professionalism. I appreciate how well the service went and the loaner car was helpful. The new mirror is great.

Llayne, was very gentile, taking time to explain the issue and recommendations, giving opportunity for question and frequently checking in to update me regarding the status of my repair. Thanks Llayne for being genuine.. You’re one reason I would return to do business @ Lehigh Valley Acura.

I love Lehigh Valley Acura service. They are friendly and thorough! It’s a bit of a drive for me to get there, but it is worth it.

They are awesome 😎 great customer service and always professional and happy.

Always a pleasure dealing with the Service Department at LehighValley Acura. My car just went in for a fuel pump recall and used the valet service. Had my car back same day, cleaned and shiny. Thanks for always taking great care of my MDX!!

I am comfortable with service at Lehigh Valley Acura … whether I wait or get a loaner. Eric was professional, polite and informative.

They did not listen to word I said about issues on my 2021 rdx. I believe the reason for our bad service with them was because we did not purchase the vehicle from them and we where out of state.

Great service. Very professional and timely.

July 13, 2021. Mark Jungblut, service consultant. Mark called in afternoonto advise of neccessary work to repair my Acura. He went over itemizationand total charges in a professional manner. He was not at the dealership the following day when i picked up my vehicle. Work/repair was done as indicated, however the total repair price was $$ higher than Mark quoted me and of which i approved. Of course, discussions followed. Marks boss suggested we split the difference as a credit on my next servicevisit. ?8/12/2021 Mr. Wright, i feel you may be confused. Mark Jungblut quotedme the TOTAL cost of repairs. I assure you sir, as a semi-retired formerCEO of two seperate businesses, I know what a quote is. You also indicate that I spoke with Bronson Miller your service director. You say we resolved the situation amicably. Well. i can only assume Mr. Millerwas one of the three CS reps sitting out front. Our conversation was frustrating. In fact Mr. Miller said i was being rude. I thought he was missing the point. Mark (who was not there) quoted me a price. Mr.Miller felt that going over the bill, line by line, would prove I was mistakenas to Marks quote, of which I had approved the previous afternoon. So,Mr. Wright, i will close my review by saying it certainly was not about a couple hundred bucks. I noted Marks professionaiism and the repair work was to my satisfaction. Its the principal. If i said that Mark Jungblutquoted me a price. He did. This experience was sadly lacking...thus only 2 stars for Lehigh Valley Acura. BTW...i have purchase a new Acura fromyour dealership years ago.

Great service. Very happy!

As always over the years the Acura staff provides great customer service!

I am always impressed by the care and service of the Lehigh Valley Acura service department. They have made me comfortable with the responsible way they conduct business during these covid times.

Great service and great people. I will continue to keep coming back to Lehigh Valley Acura!

Love the service here at Acura ! :) mark did a great job on communicating with me back and forth everyone was so nice as well great service !

Went for axle recall. The swapped out passenger side axle simple because of a little peeling in the coating, nothing major. Now I have one less CV boot to worry about, and, unlike most places, they gave me a FREE alignment. For anyone who doesnt know, any time you do something to your wheels or suspension units, usually you want to realign the car as it can change when working with suspension parts. The car was DIALED in when I left. I was throwing some serious Gs on backroads on the way home.

Got a great deal on a new Acura here. I appreciated the straightforward, knowledgeable, and honest salesperson I worked with.

Eric Goodwine was excellent with customer service and I highly recommend you visit him if you need service in your Acura.

Always helpful. Love my 2020 Acura TLX Aspec.

The car was checked out and everything seems good.

Great service, my 2020 rdx was taken care of well, prompt and courteous service, had an odd smell in my car

Great experience with a dealer and Sales Agent Ray Ruiz that I trust! The LV Acura team provides a superior customer service experience. I would highly recommend.

CPO BUYERS BEWARE(Certified Pre-Owned)The sales process was great and quite easy. Probably helped that I paid cash for my pre-certified RDX.Service side? NOT SO MUCH!I barely had the car two days and had to call roadside assistance for a dead battery. About two weeks after, I started having trouble with the transmission. I immediately brought it in for service and was told that they couldn’t replicate the problem and that it may just be that because the battery was new it was learning my driving.In May, I started experiencing the same transmission problems and immediately brought it to Acura. I wanted a tech to drive with me but nobody was available. Was told that it’s possibly the transmission fluid. Made an appointment to bring it in and was informed a switch was changed but it was due for a transmission fluid flush at 57k. I purchased the car with 50k and NO monetary discount consideration was given towards the fact that I only put 20% of the 30k mileage requirement for the flush.In addition, I was quoted that the preliminary service (oil, filters, etc) was $195!!! Upon learning this, I decided to take my vehicle elsewhere after just the oil change and tire rotation because that was included with the purchase price.Very disappointed in the fact that none of this was done prior to my vehicle purchase. One would expect that, when spending over $27,000 cash, you’re getting a vehicle that is fully serviced ahead of time.Also, upon waxing the vehicle for the first time in April, we noticed that there was a section between the roof and tailgate that was completely missing paint. I informed sales of this and service looked at it last week. I am still awaiting a response as to whether or not they will fix it. I was informed that there is the potential that Acura will not cover it even though they are referring to it as a paint defect.Shame on me! I had an awful experience last September with Vinart Collision Center. We had a vehicle in to be repaired and the insurance company then decided to total it. I was told to come in and remove our personal effects from the car. Upon arriving, waited quite a bit of time while they tried to locate the car. Come to find out that they allowed it to go to the scrap yard with all of our belongings in it.Had I realized when I purchased my vehicle that this Acura dealer was part of the Vinart family, I would’ve gone somewhere else.End of rant!ANDREW - please provide contact information.I’m addition, I asked for service records on my vehicle which I have yet to receive. I would like to review as the independent mechanic who changed my trans fluid yesterday advised there may be other overdue service!

Service was done on time and everything worked perfectly - Mark does a great job and it is apparent that he goes out of his way to make your repair experience a positive one

SUV was in for service, given a clean, beautiful loaner. They were fast, thorough and transparent.Highly recommend Lehigh Valley Acura.

Great service, Mark made it happen, worked out some last minute schedule issues. Thanks

Leased a 2022 MDX. The vehicle has been to Lehigh Valley Acura now four times to rectify a problem with the radio. I won’t even mention the brake warning light that comes on or the wireless charger that doesn’t work. They’ve told me there is no solution for the radio; and I feel they are just looking to get rid of me and the problem. Now attempting to deal with Acura North America corporate headquarters but it’s been almost a week and I have not been contacted.Stick with Lexus, they know how to treat and keep customers.

Mark is the best!!! He’s compassionate and actually works for his clients. Thank you Mark for always going the extra mile 😊

Timely work, great people and customer environment

I had an exceptional car buying experience. Kay was very intuitive and she had the perfect touch. She went above and beyond. I from Michigan and its was worth the travel.

Great communication. Willing to help and adjust to your schedule and theirs. They fixed everything I needed plus more

Mark made everything fast and easy and was very accommodating.